Search Results for tourism - Narrowed by: Teacher ReferenceSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$0026qf$003dITYPE$002509Material$002bType$0025091$00253ATEACHERREF$002509Teacher$002bReference$0026ps$003d300$0026st$003dPD?dt=list2024-05-19T01:47:28ZGrowth and niche markets in tourism [videorecording].ent://SD_ILS/0/SD_ILS:355772024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.4791 GRO<br/>Publication Date 2012<br/>Summary "A large range of factors have led to tourism becoming one of the world's fastest growing industries and this has led to the rapid growth in niche tourism where tourists seek to have experiences beyond their everyday ones. This program explores some niche markets, including volunteer tourism, dark tourism, health and medical tourism, and gastronomic tourism. Discussions with niche market tourists explore their motivations behind the experiences they chose and whether the outcomes were what they were hoping for" -- container.<br/>Format: Other<br/>Factors affecting global tourism [videorecording].ent://SD_ILS/0/SD_ILS:355792024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.4791 FAC<br/>Publication Date 2012<br/>Summary There are many forces that impact on where tourist?s choice for their holidays, some have an immediate effect and others the effects are not so significant. In this excellent program we investigate the global forces taxonomy and see how it categorizes the factors affecting global tourism into three layers, the outer layer examining geographical, environmental and climatic factors, the middle layer examining demographic and socio-cultural factors and the inner layer political, economic and technological factors. Each layer creates challenges and opportunities for tourism destinations and we discuss these with tourism experts. This program is an excellent learning resource for all students of tourism and related disciplines.<br/>Format: Other<br/>Teamwork in hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:288522024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 647.94 TEA<br/>Publication Date 2009<br/>Summary Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback. A brilliant introduction to the teamwork aspect that applies to every tourism & hospitality organisation.<br/>Format: Books<br/>An introduction to hospitality [videocassette].ent://SD_ILS/0/SD_ILS:285612024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 647.94 INT<br/>Publication Date 2009<br/>Summary The hospitality industry is alive and growing worldwide. This program provides a well rounded introduction to the industry ideal those interested in a career tourism or hospitality. Discussing the difference between commercial and non-commercial organisations, areas covered include; what is hospitality; working with people; hospitality establishments; key hospitality departments; and careers in hospitality. Throughout the program we speak to hospitality employees, discussing how they as individuals contribute to the organisation as a whole. This program is an ideal learning resource for people interested in career paths in this vibrant and rewarding industry.<br/>Format: Other<br/>Competitive marketing in tourism [digital videorecording].ent://SD_ILS/0/SD_ILS:277252024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.4791945 COM<br/>Publication Date 2009<br/>Summary A case study of Mt Hotham resort in the Victorian Alps as an illustration of how branding and marketing influences the way people make tourism decisions.<br/>Format: Other<br/>Maximum return, minimum footprint [digital videorecording].ent://SD_ILS/0/SD_ILS:277362024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.479194 MAX<br/>Publication Date 2009<br/>Summary Visiting two leading tourist destinations, Phillip Island Nature Park and Mout Hotham Alpine Resort, this program discusses the needs of the ecoturist, the process of accreditation and the associated benefits for all.<br/>Format: Books<br/>The Australian Tourism Industry [digital videorecording] : an overview.ent://SD_ILS/0/SD_ILS:257832024-05-19T01:47:28Z2024-05-19T01:47:28Zby Baricevic, Thomas.<br/>Call Number TR DVD 338.4791 AUS<br/>Publication Date 2008<br/>Summary "Tourism is one of Australia?s key industries, contributing billions of dollars to our economy every year. In this program we take a look at the basic structure and make up of this vital area. We?ll examine the value of tourism in Australia; sources of international tourists and why they visit; international visitor types; where tourists visit in Australia; preferred tourist activities; and the challenges facing the industry now and in the future. Featuring expert input from Tourism Australia, this is an informative, up-to-date overview of our dynamic tourist industry." -- container.<br/>Format: Other<br/>Banyan Tree : sustainability of a brand during rapid global expansion / Cathy Enz, Ali Farhoomand.ent://SD_ILS/0/SD_ILS:321602024-05-19T01:47:28Z2024-05-19T01:47:28Zby Enz, Cathy A., 1956-<br/>Call Number TR 658.42 ENZ<br/>Publication Date 2008<br/>Format: Books<br/>Upselling products and services in tourism and hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:260862024-05-19T01:47:28Z2024-05-19T01:47:28Zby Seidel, Paul.<br/>Call Number TR DVD 380.14591 UPS<br/>Publication Date 2008<br/>Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.<br/>Format: Other<br/>Working in a large resort [digital videorecording] : case study : Club Med on Lindeman Island.ent://SD_ILS/0/SD_ILS:263202024-05-19T01:47:28Z2024-05-19T01:47:28Zby Hayward, Nick.<br/>Call Number TR DVD 338.47919436 WOR<br/>Publication Date 2008<br/>Summary "Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.<br/>Format: Other<br/>Tourism planning and development [digital videorecording] : a case study in sustainability.ent://SD_ILS/0/SD_ILS:245862024-05-19T01:47:28Z2024-05-19T01:47:28Zby Video Education Australiasia.<br/>Call Number TR DVD 338.479194 TOU<br/>Publication Date 2007<br/>Summary The program examines the careful co-operation and co-ordination between both public and private sectors and the involvement of the local community in achieving success and sustainability in tourism.<br/>Format: Books<br/>"Where the bloody hell are you?" [digital videorecording] : an introduction to tourism.ent://SD_ILS/0/SD_ILS:252392024-05-19T01:47:28Z2024-05-19T01:47:28Zby Collins, Cath.<br/>Call Number TR DVD 338.479194 WHE<br/>Publication Date 2007<br/>Summary "Tourism is a major economic force in Australia. It generates immense economic benefits and significant employment for communities but it can also have a severe negative impact when environmental and social considerations are not carefully planned for. To ensure a balanced and healthy sustainability, rigorous planning, development and management needs to occur. This program explores what those processes are and how they take account of many stakeholders. Featuring interviews with some of Australia's foremost tourism experts, this is an absorbing, richly illustrated and up-to-date examination of the issues vital to this powerful industry. Ideal as a foundation program for TAFE and tertiary students." -- container.<br/>Format: Other<br/>Archived advertisement online "So where the bloody hell are you?" <a href="http://nla.gov.au/nla.arc-56943">http://nla.gov.au/nla.arc-56943</a><br/>Elvis lives in Parkes [digital videorecording] / writer [and] director, Anthony Mullins ; producers, Noelene Hayes & Melissa Fox.ent://SD_ILS/0/SD_ILS:260202024-05-19T01:47:28Z2024-05-19T01:47:28Zby Mullins, Anthony.<br/>Call Number TR DVD 658.007994 ELV<br/>Publication Date 2006<br/>Summary "Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia"--Container. Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.<br/>Format: Books<br/>Happiest celebration on Earth [digital videorecording] : vacation planning kit.ent://SD_ILS/0/SD_ILS:223642024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number DVD 917.5924 HAP<br/>Publication Date 2005<br/>Format: Other<br/>Spick and span [digital videorecording].ent://SD_ILS/0/SD_ILS:278452024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 648.5 SPI<br/>Publication Date 2004<br/>Summary Cleaning is a serious business in tourism and hospitality. All it takes is one case of food poisoning or a bad reaction to improperly used chemicals to potentially ruin a business. This program explores cleaning in the tourism and hospitality industries.<br/>Format: Other<br/>Ecotourism [digital videorecording] : a case study.ent://SD_ILS/0/SD_ILS:239232024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.4791 ECO<br/>Publication Date 2002<br/>Summary "This program uses the Phillip Island Nature Park as a case study to explore and illustrate the principles of ecotourism. The Phillip Island Nature Park is an excellent example because it has tours and attractions at all three levels of accreditation, and has been involved in ecotourism for many years. We follow Andrew, our presenter, as he travels to all the attractions of the Phillip Island Nature Park, and meets a wide variety of people from rangers tro marketing executives"--Container.<br/>Format: Other<br/>Have a nice day [digital videorecording] : working with colleagues and customers in hospitality and tourism.ent://SD_ILS/0/SD_ILS:183252024-05-19T01:47:28Z2024-05-19T01:47:28Zby Garner, Simon.<br/>Call Number TR DVD 338.4791 HAV<br/>Publication Date 2002<br/>Summary Covers the competencies in the module THHCOR01A - Working with colleagues and customers. Key areas include: communication in the workplace; providing assistance to customers; maintaining personal presentation standards and working as a team.<br/>Format: Other<br/>Selling Australia [videorecording]ent://SD_ILS/0/SD_ILS:155842024-05-19T01:47:28Z2024-05-19T01:47:28ZCall Number TR DVD 338.479194 SEL<br/>Publication Date 2001<br/>Summary Each year, millions of tourists come looking for the quintessential "Aussie experience", but are they getting anything more than koalas, boomerangs and a shrimp on the barbie? This four part series takes an eye-opening and often droll journey behind the scenes of Australia's multi-billion dollar tourism industry. It reveals a world of ruthless marketing where canny entrepreneurs are determined to give visitors exactly what they want, whether it's a taste of Aboriginal culture, sandy beaches or a bush adventure. But how does it fit with reality and the image the nation has of itself?<br/>Format: Other<br/>Sleepy hollow to boom town [digital videorecording] : a case study on the impact of tourism.ent://SD_ILS/0/SD_ILS:137722024-05-19T01:47:28Z2024-05-19T01:47:28Zby Ashton, Philip.<br/>Call Number TR DVD 338.4791945 SLE<br/>Publication Date 1999<br/>Summary Program examines the reasons for the recent boom in tourist numbers in the central Victorian town of Daylesford, along with the effects of this tourism.<br/>Format: Other<br/>Dealing with cultural differences in tourism and hospitality [digital videorecording] / written and directed by Noel Maloney.ent://SD_ILS/0/SD_ILS:122062024-05-19T01:47:28Z2024-05-19T01:47:28Zby Maloney, Noel.<br/>Call Number TR DVD 338.479194 DEA<br/>Publication Date 1998<br/>Summary This program looks at the four major tourist groups to Australia (Japanese, Germans, Chinese and Americans), and aims to improve the viewer's understanding of the differences between these cultures and Australian culture. Included are interviews with senior hotel staff, tourists and people in tour companies and restaurants.<br/>Format: Other<br/>Our new goldrush [digital videorecording]ent://SD_ILS/0/SD_ILS:130762024-05-19T01:47:28Z2024-05-19T01:47:28Zby Video Education Australasia.<br/>Call Number TR DVD 338.479194 OUR<br/>Publication Date 1992<br/>Summary Discusses the importance of international tourism to the Australian economy, by demonstrating the success of Sovereign Hill, the goldrush theme park at Ballarat.<br/>Format: Other<br/>[The Business of service] [digital videorecording] : the art of customer relations.ent://SD_ILS/0/SD_ILS:105182024-05-19T01:47:28Z2024-05-19T01:47:28Zby National Tourist Industry Training Committee.<br/>Call Number TR DVD 658.812 BUS<br/>Publication Date 1987<br/>Summary Demonstrates the art of customer service.<br/>Format: Other<br/>