Search Results for tourism - Narrowed by: Standard shelving locationSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ASTACKS$002509Standard$002bshelving$002blocation$0026ps$003d300$0026st$003dPD?dt=list2024-05-15T02:29:05ZThe products / written and compiled by Lee Perlitz and Steven Elliott.ent://SD_ILS/0/SD_ILS:152132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Perlitz, Lee.<br/>Call Number 338.4791 PER<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Books<br/>Holiday in Victoria.ent://SD_ILS/0/SD_ILS:245352024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 919.45 VIC<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Other<br/>Wine trails : plan 52 perfect weekends in wine country.ent://SD_ILS/0/SD_ILS:3075502024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 641.22 WIN<br/>Publication Date 2023 2022<br/>Format: Books<br/>Europe by Eurail 2023 : touring Europe by train / written by LaVerne Ferguson-Kosinski ; edited by C. Darren Price ; rail schedules by C. Darren Price.ent://SD_ILS/0/SD_ILS:3073212024-05-15T02:29:05Z2024-05-15T02:29:05Zby Ferguson-Kosinski, LaVerne, author.<br/>Call Number 914.04 EUR<br/>Publication Date 2023<br/>Summary Presents a guide to touring Europe by train, offering information on schedules, fares, destinations, rail passes, and tourist facilities, outlining day trips and longer itineraries, and providing directions for getting to and from train stations.<br/>Format: Books<br/>Gourmet trails Europe / edited by Clifton Wilkinson.ent://SD_ILS/0/SD_ILS:3116002024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wilkinson, Clifton, editor.<br/>Call Number 647.954 GOU<br/>Publication Date 2023<br/>Summary Feed your wanderlust with 40 indulgent food and drink itineraries throughout Europe. Dine below Norway's icy North Sea; devour sumptuous mezedhes in Greece; forage for wild herbs in Germany's Black Forest - with weekend 'gourmet trails' for every budget and taste bud, this book will take you on a tour of the best epicurean regions. Bon appetit! Meet the chefs cooking heirloom recipes; the trailblazing winemakers producing world-famous vino; and the culinary pioneers creating a whole new food language. Whether you wish to spend your next perfect weekend feasting on bugs in Wales or discovering UNESCO vineyards in France, this unique guide is packed with unforgettable eateries, fiercely local food specialities and essential 'gourmet trail' information to make planning your next gastronomic adventure as easy as pie.<br/>Format: Books<br/>Visual media and tourism / edited by Seongseop (Sam) Kim and Steve Pan.ent://SD_ILS/0/SD_ILS:2983072024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kim, Seongseop, editor.<br/>Call Number 338.4791 VIS<br/>Publication Date 2022<br/>Format: Regular print<br/>Global tourism and COVID-19 : implications for theory and practice / edited by Alan A. Lew and [3 others].ent://SD_ILS/0/SD_ILS:2990362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lew, Alan A., editor.<br/>Call Number 338.4791 GLO<br/>Publication Date 2022<br/>Format: Regular print<br/>Tourism management : an introduction / Clare Inkson, Lynn Minnaert.ent://SD_ILS/0/SD_ILS:3070742024-05-15T02:29:05Z2024-05-15T02:29:05Zby Inkster, Ian, author.<br/>Call Number 338.4791068 INK<br/>Publication Date 2022<br/>Format: Books<br/>Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill.ent://SD_ILS/0/SD_ILS:3067472024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fyall, Alan, editor.<br/>Call Number 338.4791068 MAN<br/>Publication Date 2022<br/>Summary "Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field"--<br/>Format: Books<br/>Oman : the Bradt guide / Diana Darke, Tony Walsh.ent://SD_ILS/0/SD_ILS:3118502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Darke, Diana, author.<br/>Call Number 915.35304 OMA<br/>Publication Date 2022<br/>Summary This new, fully updated fifth edition of Bradt's Oman offers all the information needed to plan a visit to this rapidly developing Arabian nation. All parts of the country are covered, including areas not featured by other guides, and Arabic script for town names is detailed to aid on-the-ground navigation and exploration. New for this edition are coverage of the restored medieval walled town of Manah, with its labyrinth of passages and mud-brick houses, developments at the UNESCO site of Ubar at Ash Shisr, and in Muscat the fort at Mutrah, with its panoramic views over the Corniche. Also covered are the seasonal cloudforest in Dhofar in the south, the mountains of the north that leap from the plains to over 3,000 metres, the two major international airports in Muscat and Salalah, transport and road developments making access from Dubai quicker and improving the journey into the Wihibah Sands, and new hotels and restaurants, from luxury to simple. For outdoor enthusiasts, adventure tourism, extreme sports (including caving and the via ferrata climbing route) and catamaran sailing are all covered, as well as birdwatching. Whether trekking little used mountain paths or visiting small villages wrapped around date oases, browsing the local market or enjoying the weekend camel and horse races, Bradt's Oman is an indispensable companion. From the famed Rub Al Khali, the world's largest sand desert, to the northern coastal town of Qurayyat, it offers everything you need for a successful trip"--<br/>Format: Books<br/>Festival & special event management essentials / Johnny Allen, Robert Harris, Leo Jago.ent://SD_ILS/0/SD_ILS:2982402024-05-15T02:29:05Z2024-05-15T02:29:05Zby Allen, Johnny, author.<br/>Call Number 658.456 ALL<br/>Publication Date 2021<br/>Summary This book serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC?s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals.<br/>Format: Books<br/>Indigenous heritage / edited by Michelle Whitford and Lisa Ruhanen.ent://SD_ILS/0/SD_ILS:2989092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Whitford, Michelle, editor.<br/>Call Number 338.4791 IND<br/>Publication Date 2021<br/>Summary 1. Cultural Heritage and Indigenous tourism / Lisa Ruhanen and Michelle Whitford -- 2. Evolution of indigenous tourism among the Lacandon of Chiapas: an application of Weaver's model / Pilar Espeso-Molinero and Maria Jose Pastor-Alfonso -- 3. Cultural sustainability - a framework for Aboriginal tourism in British Columbia Tatjana Thimm -- 4. Developing indigenous tourism in the bomas: critiquing issues from within the Maasai community in Tanzania / Kokel Melubo and Anna Carr -- 5. Settler colonialism, Indigenous cultures, and the promotional landscape of tourism in Ontario, Canada's 'near North' / Bryan S. R. Grimwood, Meghan L. Muldoon and Zachary M. Stevens -- 6. Authenticity as a compromise: a critical discourse analysis of Sami tourism websites / Cecilia de Bernardi -- 7. Indigenous tourism in Australia: understanding the link between cultural heritage and intention to participate using the means-end chain theory / Trinidad Espinosa Abascal -- 8. The interpreter as researcher: ethical heritage interpretation in Indigenous contexts / Chance Finegan.<br/>Format: Regular print<br/>Adventure tourism : environmental impacts and management / David Huddart, Tim Stott.ent://SD_ILS/0/SD_ILS:2982412024-05-15T02:29:05Z2024-05-15T02:29:05Zby Huddart, David, author.<br/>Call Number 338.4791 HUD<br/>Publication Date 2020<br/>Summary "This textbook presents a comprehensive overview of the environmental impacts of various types of adventure tourism and how these can be best managed. This volume follows on from the authors previous textbook - 'Outdoor Recreation: Environmental Impacts and Management' and continues the aim of developing a deeper understanding of how tourist numbers impact the environment and to provide practical solutions to these problems. Combining their own first-hand experience and research with extensive literature review the authors' present several popular adventure tourism destinations from across the globe, including the Arctic, the Himalayas, Africa, Australia and Scotland as case studies. Chapters cover the particular challenges faced by each region: including impacts on animals and birds; the spread of invasive plant species and diseases; trail impacts on vegetation; impacts on geological, historical and archaeological sites and pollution and waste issues. A discussion and evaluation of the possible management actions for minimising these impacts and how outdoor recreation tourists can be regulated concludes each chapter. This practical and engaging textbook will be invaluable to students and scholars of adventure tourism and outdoor recreation as well as practitioners and managers working in the field." - provided by publisher.<br/>Format: Books<br/>Ecotourism / David A. Fennell.ent://SD_ILS/0/SD_ILS:2940382024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fennell, David A., 1963-, author.<br/>Call Number 338.4791 FEN<br/>Publication Date 2020<br/>Summary "The new edition focuses on economic, social and ecological inconsistencies that continue to plague ecotourism in theory and practice, and examines the sector in reference to other related forms of tourism, impacts, conservation, sustainability, education and interpretation, policy and governance, and the ethical imperative of ecotourism. An essential reference for those interested in ecotourism, the book is accessible to students, but retains the depth required for use by researchers and practitioners in the field. It book will be of interest to students across a range of disciplines including geography, economics, business, ethics, biology, and environmental studies"--<br/>Format: Books<br/>Front and back stage of tourism performance : imaginaries and bucket list venues / [edited by] Frances Julia Riemer.ent://SD_ILS/0/SD_ILS:2925082024-05-15T02:29:05Z2024-05-15T02:29:05Zby Riemer, Frances Julia, editor.<br/>Call Number 338.4791 FRO<br/>Publication Date 2020<br/>Summary "Front and Back Stage of Tourism Performance situates our travel imaginaries, those dream destinations on our travel bucket lists, as co-constructed by the tourist industry, state development policies, and community negotiations, and as framed by modernity's new global cultural economy. As more people travel for pleasure than ever before, host communities and intermediaries are presented with tourism opportunities that all too often become flashpoints for local contestation and mechanisms for displacement. The ethnographically-grounded chapters describe tourist encounters shaped by geopolitics, complicated by war, and troubled by and enacted within the economic inequities of neocolonialism. The points of contact afford a unique vantage from which to view cultural identity, entrepreneurial strategizing, and natural resource management as global politics and relations of difference. They also illustrate the power of social networks, cultural display, and artistic performance as collective presentation, management apparatus, and structural critique. Drawing on a range of international case studies, this book will appeal to those interested in tourism, anthropology, global studies, environmental issues, microeconomics, and identity studies"--<br/>Format: Books<br/>The business of tourism / J. Christopher Holloway & Claire Humphreys.ent://SD_ILS/0/SD_ILS:3008512024-05-15T02:29:05Z2024-05-15T02:29:05Zby Holloway, J. Christopher, author.<br/>Call Number 338.4791 HOL<br/>Publication Date 2020<br/>Format: Books<br/>Introduction to hospitality / John R. Walker.ent://SD_ILS/0/SD_ILS:2997262024-05-15T02:29:05Z2024-05-15T02:29:05Zby Walker, John R., 1944-, author.<br/>Call Number 647.94068 WAL<br/>Publication Date 2020<br/>Summary "This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry"--<br/>Format: Books<br/>The economics of recreation, leisure and tourism / John Tribe.ent://SD_ILS/0/SD_ILS:3069322024-05-15T02:29:05Z2024-05-15T02:29:05Zby Tribe, John, author.<br/>Call Number 338.4791 TRI<br/>Publication Date 2020<br/>Summary "One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. International in its outlook, it will equip you with vital skills and knowledge for your future career as well as critical skills to help you understand and help tackle crucial challenges facing the world. It is written in a clear and engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. It concludes with a powerful critique of traditional economics and a set of twenty-one issues that demand action. This sixth edition has been revised and updated to include: Recent and time series international economic data to provide a sense of the dynamics of world economies. Topical analysis to aid decision making for industry, governments and pressure groups. A renewed emphasis on environmental and climate change issues New and revised international case studies that demonstrate theoretical principles of economics as applied to the sector. Companion website with PowerPoint slides"--<br/>Format: Books<br/>Cultural tourism / Hilary du Cros and Bob McKercher.ent://SD_ILS/0/SD_ILS:3069332024-05-15T02:29:05Z2024-05-15T02:29:05Zby Du Cros, Hilary, author.<br/>Call Number 338.4791 DU<br/>Publication Date 2020<br/>Summary "Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including; sustainability, climate change, the threat of de-globalisation, overtourism and social media; New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges; New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products"--<br/>Format: Books<br/>Kyrgyzstan : the Bradt travel guide / Laurence Mitchell.ent://SD_ILS/0/SD_ILS:2915622024-05-15T02:29:05Z2024-05-15T02:29:05Zby Mitchell, Laurence, 1952-, author.<br/>Call Number 915.84304 KYR<br/>Publication Date 2019<br/>Summary Kyrgyzstan Travel Guide -- travel information and advice on everything from Bishkek hotels and restaurants to Tien Shan trekking, Kyrgyz traditions and culture. Also including natural history and wildlife, Lake Issyk-Kul, Karakol Valley, shopping in Osh Bazaar, Arslanbob, Community-Based Tourism, Tash Rabat, historical sites and architecture.<br/>Format: Books<br/>Marketing for tourism and hospitality : collaboration, technology and experiences / Alan Fyall, Patrick Legohérel, Isabelle Frochot and Youcheng Wang.ent://SD_ILS/0/SD_ILS:2966492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fyall, Alan, author.<br/>Call Number 647.940688 FYA<br/>Publication Date 2019<br/>Summary "The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitality provides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes"--<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:3070862024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2019<br/>Summary One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.<br/>Format: Books<br/>Marketing and managing tourism destinations / Alastair M. Morrison.ent://SD_ILS/0/SD_ILS:2928362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Morrison, Alastair M., author.<br/>Call Number 338.4791 MOR<br/>Publication Date 2019<br/>Summary This is a comprehensive and integrated textbook which considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations. Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: A new chapter on visitor management that includes a section on crisis and disaster management New material on destination leadership and coordination New and revised content on digital marketing New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.<br/>Format: Books<br/>Research methods for leisure and tourism / A. J. Veal.ent://SD_ILS/0/SD_ILS:2882102024-05-15T02:29:05Z2024-05-15T02:29:05Zby Veal, A. J. (Anthony James), 1945-, author.<br/>Call Number 338.4791 VEA<br/>Publication Date 2018<br/>Summary This book combines comprehensive coverage of a wide variety of qualitative and quantitative research methods with step-by step guidance through research software including Excel, SPSS and NVivo.<br/>Format: Books<br/>Tourism : principles and practice / John Fletcher [and 3 others].ent://SD_ILS/0/SD_ILS:2882132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fletcher, John, author.<br/>Call Number 338.4791 FLE<br/>Publication Date 2018<br/>Summary This text introduces the fundamental principles of tourism and provides a framework that effectively integrates theory and practice. A global and diverse spread of examples shows the impacts and influences of this fast-changing industry on its environment and vice versa.<br/>Format: Books<br/>Tourism resilience and adaptation to environmental change : definitions and frameworks / edited by Alan A. Lew and Joseph M. Cheer.ent://SD_ILS/0/SD_ILS:2794782024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lew, Alan A, editor.<br/>Call Number 338.479104 TOU<br/>Publication Date 2018<br/>Format: Books<br/>Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD.ent://SD_ILS/0/SD_ILS:2867802024-05-15T02:29:05Z2024-05-15T02:29:05Zby Getz, Donald, 1949-, author.<br/>Call Number 658.456 GET<br/>Publication Date 2018<br/>Format: Books<br/>Tourism and hospitality law in Australia / Loranes Kairouz, Jennifer Hanna.ent://SD_ILS/0/SD_ILS:2846712024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kairouz, Loranes, author.<br/>Call Number 343.9407891 KAI<br/>Publication Date 2018<br/>Summary "The first edition of Tourism and Hospitality Law in Australia is a well thought out and easy to understand guide to the major laws applicable to the tourism and hospitality industry. This book features well-structured and titled chapter headings that make it readily accessible in navigating and finding legal issues that are relevant to the tourism and hospitality industry. The topics covered include: an introduction to the legal environment and the tourism industry; an overview of consumer claims; an introduction to the key elements of negligence; an overview of the essential concepts of contract law and how they relate to the tourism and hospitality industry; consumer protection laws and how it relates to tourism and hospitality; and a discussion of the laws applying to various tourism and hospitality industry service providers including travel intermediaries, carriers, accommodation and food and beverage providers, attractions and recreational services"<br/>Format: Books<br/>The Palgrave handbook of dark tourism studies / Philip R. Stone [and 4 others], editors.ent://SD_ILS/0/SD_ILS:2842542024-05-15T02:29:05Z2024-05-15T02:29:05Zby Stone, Philip R., editor.<br/>Call Number 338.4791 PAL<br/>Publication Date 2018<br/>Summary This handbook is the definitive reference text for the study of "dark tourism", the contemporary commodification of death within international visitor economies. Shining a light on dark tourism and visitor sites of death or disaster allows us to better understand issues of global tourism mobilities, tourist experiences, the co-creation of touristic meaning, and "difficult heritage" processes and practices. Adopting multidisciplinary perspectives from authors representing every continent, the book combines "real-world" viewpoints from both industry and the media with conceptual underpinning, and offers comprehensive and grounded perspectives of "heritage that hurts". The handbook adopts a progressive and thematic approach, including critical accounts of dark tourism history, dark tourism philosophy and theory, dark tourism in society and culture, dark tourism and heritage landscapes, the "dark tourist" experience, and the business of dark tourism. 0.<br/>Format: Regular print<br/>Three decades on : Lake House and Daylesford / Alla Wolf-Tasker ; [main photography by Lisa Cohen].ent://SD_ILS/0/SD_ILS:2868412024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wolf-Tasker, Alla, author.<br/>Call Number 641.5099453 WOL<br/>Publication Date 2018<br/>Summary Australia's much loved regional icon of great food, wine and bespoke hospitality, now in its fourth decade, continues with its multitude of top listings in the premier award lists. In this book Alla Wolf Tasker shares her love for the region and Lake House, her admiration for great producers both local and across Australia, with wonderful recipes, captivating stories and magnificent imagery. Alla Wolf Tasker AM, is the Culinary Director and co- proprietor together with her husband Allan and daughter Larissa of Lake House in Daylesford. She is the recipient of a myriad of 'Contributions to Industry' awards, has several 'Living Legend' awards under her belt and was made a Member of the Order of Australia for her work in the Hospitality and Tourism areas.<br/>Format: Books<br/>Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White.ent://SD_ILS/0/SD_ILS:2869862024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn, author.<br/>Call Number 658.456 VAN<br/>Publication Date 2018<br/>Format: Books<br/>Welcome to country : a travel guide to indigenous Australia / Marcia Langton with Nina Fitzgerald and Amber-Rose Atkinson.ent://SD_ILS/0/SD_ILS:2912192024-05-15T02:29:05Z2024-05-15T02:29:05Zby Langton, Marcia, 1951-, author.<br/>Call Number 919.40472 LAN<br/>Publication Date 2018<br/>Summary Tourism Australia statistics show that many overseas tourists, as well as Australians, are keen to learn more about Australia's first peoples. And while the Indigenous tourism industry continues to grow, no comprehensive travel guide is currently available. Marcia Langton: Welcome to Country is a curated guidebook to Indigenous Australia and the Torres Strait Islands. In its pages, author Professor Marcia Langton offers fascinating insights into Indigenous languages and customs, history, native title, art and dance, storytelling, and cultural awareness and etiquette for visitors. There is also a directory of Indigenous tourism experiences, organised by state or territory, covering galleries and festivals, national parks and museums, communities that are open to visitors, as well as tours and performances. This book is essential for anyone travelling around Australia who wants to learn more about the culture that has thrived here for over 50,000 years. It also offers the chance to enjoy tourism opportunities that will show you a different side of this fascinating country - one that remains dynamic, and is filled with openness and diversity.<br/>Format: Regular print<br/>Hospitality management / Lynn Van der Wagen, Lauren White.ent://SD_ILS/0/SD_ILS:2887012024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn, author.<br/>Call Number 647.94068 VAN<br/>Publication Date 2018<br/>Format: Books<br/>Food and wine tourism : integrating food, travel and terroir / Erica Croce and Giovanni Perri.ent://SD_ILS/0/SD_ILS:2765482024-05-15T02:29:05Z2024-05-15T02:29:05Zby Croce, Erica, author.<br/>Call Number 338.4791 CRO<br/>Publication Date 2017<br/>Summary This book explores how regions present themselves to tourists experiencing the culture, history, and ambience of a location through the food and wine they produce. It provides suggestions and guidelines for establishing a food-related tourism destination and discusses the environment, understanding the food tourist, supply issues, marketing, and best practice strategies. It also looks at numerous case studies from around the world.<br/>Format: Books<br/>The road to hospitality : skills for the new professional / Vivienne O'Shannessy & Dean Minett.ent://SD_ILS/0/SD_ILS:2882062024-05-15T02:29:05Z2024-05-15T02:29:05Zby O'Shannessy, Vivienne, 1962-, author.<br/>Call Number 647.94 OSH<br/>Publication Date 2017<br/>Format: Books<br/>Handbook of teaching and learning in tourism / edited by Pierre Benckendorrf, Anita Zehrer.ent://SD_ILS/0/SD_ILS:2731922024-05-15T02:29:05Z2024-05-15T02:29:05Zby Benckendorff, Pierre.<br/>Call Number 338.4791 HAN<br/>Publication Date 2017<br/>Format: Books<br/>Mass tourism in a small world / Edited by David Harrison, Middlesex University, UK and Richard Sharpley, University of Central Lancashire, UK.ent://SD_ILS/0/SD_ILS:2765332024-05-15T02:29:05Z2024-05-15T02:29:05Zby Harrison, David, 1941-, editor.<br/>Call Number 338.479104 MAS<br/>Publication Date 2017<br/>Summary "The economic links arising from tourism that now exist between what used to be regarded as 'developed' and 'developing' societies make it imperative they are considered component parts of a global system rather than distinct entities. The central focus of this book is mass tourism across a range of societies. It focuses on the theoretical perspectives on mass tourism (including systems approaches, political economy, ethics, sustainability and environmentalism) the historical context of mass tourism and the current challenges to domestic, intra-regional and international mass tourism. Including international case studies it is an essential resource for researchers and students within tourism studies" --<br/>Format: Books<br/>Marketing for tourism, hospitality & events : a global & digital approach / Simon Hudson and Louise Hudson.ent://SD_ILS/0/SD_ILS:2793282024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hudson, Simon.<br/>Call Number 647.940688 HUD<br/>Publication Date 2017<br/>Format: Books<br/>Research methods in tourism, hospitality & events management / Paul Brunt, Susan Horner &. Natalie Semleyent://SD_ILS/0/SD_ILS:2811902024-05-15T02:29:05Z2024-05-15T02:29:05Zby Brunt, Paul.<br/>Call Number 338.4791 BRU<br/>Publication Date 2017<br/>Format: Books<br/>Indigenous tourism : cases from Australia and New Zealand / edited by Michelle Whitford, Lisa Ruhanen and Anna Carr.ent://SD_ILS/0/SD_ILS:2806002024-05-15T02:29:05Z2024-05-15T02:29:05Zby Whitford, Michelle, editor of compilation.<br/>Call Number 338.479194 IND<br/>Publication Date 2017<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler [and 3 others].ent://SD_ILS/0/SD_ILS:2766132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kotler, Philip, author.<br/>Call Number 647.940688 MAR<br/>Publication Date 2017<br/>Summary The book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism.<br/>Format: Books<br/>Tourism and resilience / edited by Richard Butler.ent://SD_ILS/0/SD_ILS:2794192024-05-15T02:29:05Z2024-05-15T02:29:05Zby Butler, Richard, 1943-, editor.<br/>Call Number 338.4791 TOU<br/>Publication Date 2017<br/>Format: Books<br/>The Routledge international handbook of walking / edited by C. Michael Hall, Yael Ram & Noam Shoval.ent://SD_ILS/0/SD_ILS:2800192024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-, editor.<br/>Call Number 910.01 ROU<br/>Publication Date 2017<br/>Format: Books<br/>Tourism theory : concepts, models and systems / Gui Lohmann, Griffith University, Australia, Alexandre Panosso Netto, University of São Paulo, Brazil.ent://SD_ILS/0/SD_ILS:2800222024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lohmann, Gui, author.<br/>Call Number 338.4791 LOH<br/>Publication Date 2017<br/>Format: Books<br/>An introduction to the geography of tourism / Velvet Nelson.ent://SD_ILS/0/SD_ILS:2737052024-05-15T02:29:05Z2024-05-15T02:29:05Zby Nelson, Velvet, 1979-, author.<br/>Call Number 338.4791 NEL<br/>Publication Date 2017<br/>Format: Books<br/>Event impact / edited by John Armbrecht, Tommy D. Andersson.ent://SD_ILS/0/SD_ILS:2835452024-05-15T02:29:05Z2024-05-15T02:29:05Zby Armbrecht, John, 1981- 1981-, editor.<br/>Call Number 338.4791 EVE<br/>Publication Date 2017<br/>Format: Regular print<br/>Sustainable tourism and indigenous peoples / edited by Anna Carr ... [et al].ent://SD_ILS/0/SD_ILS:2835482024-05-15T02:29:05Z2024-05-15T02:29:05Zby Thomson, Anna M., 1963-<br/>Call Number 338.4791 SUS<br/>Publication Date 2017<br/>Format: Books<br/>Rural tourism : New concepts, new research, new practice / edited by Bernard Lane and Elisabeth Kastenholz.ent://SD_ILS/0/SD_ILS:2835502024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 338.4791 RUR<br/>Publication Date 2017<br/>Format: Books<br/>Global climate change and coastal tourism : recognizing problems, managing solutions, future expectations / edited by Andrew Jones, Michael Phillips.ent://SD_ILS/0/SD_ILS:2835512024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jones, Andrew L., 1958-, editor.<br/>Call Number 338.479109146 GLO<br/>Publication Date 2017<br/>Format: Books<br/>Catering and convention service survival guide in hotels and casinos / Lisa Lynn Backus and Patti J. Shock.ent://SD_ILS/0/SD_ILS:2845192024-05-15T02:29:05Z2024-05-15T02:29:05Zby Backus, Lisa Lynn, author.<br/>Call Number 642.4 BAC<br/>Publication Date 2017<br/>Summary The job of the Catering Convention Services Manager (CCSM) is varied and diverse. The success or failure of an event can depend on the ability of the CCSM to juggle the components without dropping the ball. Chapters of this book scratch below the surface and impart authors' in-depth industry knowledge that will lead readers from the truth of what a CCSM does on a daily basis versus what the job description states, what emotional and technical skills are required, what employers look for in hiring CCSMs, how to relate to external and internal planners, and execution of catering and convention contracts. It gives an overview of job positions within hotels and facilities that CCSMs will work with necessary to fulfill the contracted legal requirements, providing thorough communication, detailed food and beverage industry information, banquet service styles, menu planning, trade statistics, BEO standards, how to deliver service expectations, and reveals a variety of indoor and outdoor event space setup standards. Included are suggested best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. Most chapters will have website links for more information on specific topics and explanations on how this industry operates within casino properties. The final chapters discuss revenue upsell opportunities for all stakeholders and industry accounting and the paperwork that pulls this fast-paced catering for convention service business all together.<br/>Format: Regular print<br/>Military pilgrimage and battlefield tourism : commemorating the dead / edited by John Eade and Mario Katic.ent://SD_ILS/0/SD_ILS:2840322024-05-15T02:29:05Z2024-05-15T02:29:05Zby Eade, John, 1946-, editor.<br/>Call Number 338.4791 MIL<br/>Publication Date 2017<br/>Format: Books<br/>Travel, tourism and hospitality marketing : theory and practice / Mark Anthony Camilleri.ent://SD_ILS/0/SD_ILS:2840552024-05-15T02:29:05Z2024-05-15T02:29:05Zby Camilleri, Mark Anthony, 1976- 1976-, author.<br/>Call Number 647.940688 CAM<br/>Publication Date 2017<br/>Format: Books<br/>Tourism and animal ethics / David A. Fennell.ent://SD_ILS/0/SD_ILS:2919182024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fennell, David A., 1963-, author.<br/>Call Number 338.4791 FEN<br/>Publication Date 2017<br/>Format: Books<br/>Food & drink tourism : principles and practice / Sally Everett.ent://SD_ILS/0/SD_ILS:2116582024-05-15T02:29:05Z2024-05-15T02:29:05Zby Everett, Sally, 1941-<br/>Call Number 338.4791 EVE<br/>Publication Date 2016<br/>Format: Books<br/>Event studies : theory, research, and policy for planned events / Donald Getz and Stephen J. Page.ent://SD_ILS/0/SD_ILS:2799662024-05-15T02:29:05Z2024-05-15T02:29:05Zby Getz, Donald, 1949-, author.<br/>Call Number 658.456 GET<br/>Publication Date 2016<br/>Summary Event Studies is the only book devoted to developing knowledge and theory about planned events. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. This title draws from a large number of foundation disciplines and closely related professional fields, to foster interdisciplinary theory focused on planned events. It brings together important discourses on events including event management, event tourism, and the study of events within various disciplines that are able to shed light on the roles, importance and impacts of events in society and culture.<br/>Format: Books<br/>Provence to Pondicherry / Tessa Kiros ; photography by Manos Chatzikonstantis ; styling by Michail Touros.ent://SD_ILS/0/SD_ILS:2702592024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kiros, Tessa, author.<br/>Call Number 641.5944 KIR<br/>Publication Date 2016<br/>Summary Tessa Kiros, renowned for her exquisite food and travel books, takes us ona fascinating journey across the globe to explore French culinary influencesin far-flung destinations. Her journey begins in Provence, where Tessa first fell in love with French food, and explores the Mediterranean region's links between the indigenous ingredients, flavours, materials and traditions.She then takes the path of early French explorers, travelling to the island of Guadeloupe in the Caribbean; Vietnam in South-east Asia; Pondicherryon the Bay of Bengal, India; La Reunion, a French island in the Indian Ocean; finally returning to France and landing in Normandy, where the cuisine is so different from the South of France. In each destination, Tessa delves into the history and culinary traditions of the country (or region), discovering how French cuisine has become embroiled with local ingredients and traditions.<br/>Format: Regular print<br/>Film-induced tourism / Sue Beeton.ent://SD_ILS/0/SD_ILS:2708712024-05-15T02:29:05Z2024-05-15T02:29:05Zby Beeton, Sue, author.<br/>Call Number 338.4791 BEE<br/>Publication Date 2016<br/>Format: Books<br/>Hooked on herring : tales and recipes from around the world / Jacqueline Hagan.ent://SD_ILS/0/SD_ILS:2725202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hagan, Jacqueline, author.<br/>Call Number 641.692 HAG<br/>Publication Date 2016<br/>Summary "The humble herring has moved centre stage! Over 45 recipes show you how to turn your next herring catch into something special. Jacqueline Hagan guides you through marinating, curing and smoking herring or any other fish, combining it with delicious spices and fresh green herbs to create a delicious, multicultural feast."--Back cover.<br/>Format: Books<br/>Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.ent://SD_ILS/0/SD_ILS:2971092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hayes, David K., author.<br/>Call Number 647.94068 HAY<br/>Publication Date 2016<br/>Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.<br/>Format: Books<br/>Food and wine festivals and events around the world : Development, management and markets / C. Michael Hall and Liz Sharples.ent://SD_ILS/0/SD_ILS:3063372024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-, author.<br/>Call Number 338.4791 HAL<br/>Publication Date 2016<br/>Format: Books<br/>Operations management in the travel industry / edited by Peter Robinson, Principal Lecturer and Head of Leisure, University of Wolverhampton, UK, Paul Fallon, Senior Lecturer, Sheffield Hallam University, UK, Harry Cameron, Visiting Lecturer, University of Wolverhampton, UK, John Crotts, Professor and Chair of the Department of Hospitality and Tourism Management, School of Business, College of Charleston, USA .ent://SD_ILS/0/SD_ILS:3059902024-05-15T02:29:05Z2024-05-15T02:29:05Zby Robinson, Peter, 1979-<br/>Call Number 338.4791 OPE<br/>Publication Date 2016<br/>Summary Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.<br/>Format: Books<br/>The Routledge handbook of sustainable food and gastronomy / edited by Philip Sloan, Willy Legrand and Clare Hindley.ent://SD_ILS/0/SD_ILS:1541102024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sloan, Philip, editor.<br/>Call Number 338.190286 SLO<br/>Publication Date 2015<br/>Format: Books<br/>The future of food tourism : foodies, experiences, exclusivity, visions and political capital / edited by Ian Yeoman [and four others].ent://SD_ILS/0/SD_ILS:2115532024-05-15T02:29:05Z2024-05-15T02:29:05Zby Yeoman, Ian, editor.<br/>Call Number 338.4791 FUT<br/>Publication Date 2015<br/>Format: Books<br/>Pure vegetarian : 108 Indian-inspired recipes to nourish body and soul / Lakshmi Wennakoski-Bielicki.ent://SD_ILS/0/SD_ILS:1546662024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wennakoski-Bielicki, Lakshmi, author.<br/>Call Number 641.5636 WEN<br/>Publication Date 2015<br/>Summary Food is so much more than nourishment for the body, and health is not just a results-oriented goal. Lakshmi Wennakoski-Bielicki, the creator of PureVege.com, creates food that is healthy, tasty, ethically sound, and spiritually resonant: it is an offering of devotion. To Lakshmi, a vegetarian diet is simply the practical starting point on the path toward a more mindful life.Pure Vegetarian melds yoga philosophy with mindful food preparation and delicious meals, any day, all year long. You do not need to practice yoga or Ayurveda to find these recipes accessible, delicious, and divine. Many of the 108 recipes are influenced by Indian tradition but modified for the Western palate. Lakshmi encourages experimenting with favorite vegetables and seasonings to create fresh versions of familiar classics: spelt crackers with hummus, strawberry halva, fig tart with frozen pecan pudding. The recipes are easily adapted to a vegan or gluten-free diet as well.<br/>Format: Books<br/>Australia business law handbook : volume 1 strategic information and basic laws.ent://SD_ILS/0/SD_ILS:2793292024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 346.9407 AUS<br/>Publication Date 2015<br/>Format: Books<br/>Managing visitor attractions / [edited by] Alan Fyall [and three others].ent://SD_ILS/0/SD_ILS:2702612024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fyall, Alan, editor.<br/>Call Number 338.4791068 MAN<br/>Publication Date 2015<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:2708202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2015<br/>Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--<br/>Format: Books<br/>Volunteer tourism : theoretical frameworks and practical applications / edited by Angela M. Benson.ent://SD_ILS/0/SD_ILS:3066422024-05-15T02:29:05Z2024-05-15T02:29:05Zby Benson, Angela M., editor.<br/>Call Number 338.4791 VOL<br/>Publication Date 2015<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip R. Kotler, John T. Bowen and James Makens.ent://SD_ILS/0/SD_ILS:1245812024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kotler, Philip, author.<br/>Call Number 647.940688 KOT<br/>Publication Date 2014<br/>Format: Books<br/>The Routledge handbook of tourism and hospitality education / edited by Dianne Dredge, David Airey, Michael J. Gross.ent://SD_ILS/0/SD_ILS:1288922024-05-15T02:29:05Z2024-05-15T02:29:05Zby Dredge, Dianne.<br/>Call Number 338.4791 ROU<br/>Publication Date 2014<br/>Summary "Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies"--<br/>Format: Books<br/>Cover image <a href="http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg">http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg</a><br/>Delicious days in Paris : walking tours to explore the city's food and culture / Jane Paech.ent://SD_ILS/0/SD_ILS:1250682024-05-15T02:29:05Z2024-05-15T02:29:05Zby Paech, Jane, author.<br/>Call Number 914.4361 PAE<br/>Publication Date 2014<br/>Summary Romantic, mouth-watering Paris - where do you start? Let food-lover and Paris expert Jane Parch show you around the city's mille-feuille of history and culture, with its tempting pastry and chocolate shops on every corner.<br/>Format: Regular print<br/>Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada.ent://SD_ILS/0/SD_ILS:1233042024-05-15T02:29:05Z2024-05-15T02:29:05Zby Getz, Donald, 1949-<br/>Call Number 658.456 GET<br/>Publication Date 2013<br/>Format: Books<br/>The handbook of food research / edited by Anne Murcott, Warren Belasco, and Peter Jackson ; with a foreword by Sidney W. Mintz.ent://SD_ILS/0/SD_ILS:1567772024-05-15T02:29:05Z2024-05-15T02:29:05Zby Murcott, Anne, editor.<br/>Call Number 641.30072 HAN<br/>Publication Date 2013<br/>Format: Books<br/>Gourmet touring around Australia / [Tom Neal Tacker].ent://SD_ILS/0/SD_ILS:1242292024-05-15T02:29:05Z2024-05-15T02:29:05Zby Tacker, Tom Neal, editor.<br/>Call Number 647.9594 GOU<br/>Publication Date 2013<br/>Summary Australia is home to some of the world's best food and wine destinations, and this book will help you to discover the very best of them. Divided into regional sections, Gourmet Touring around Australia covers everything from fine-dining restaurants, breezy cafes and up-market produce stores, to farm-gate stalls, cheesemaking factories, olive groves, boutique breweries and cellar doors. For every region there are recommendations for where to stay, information on gourmet festivals and markets, and a suggested itinerary that will help you to decide where to stop, whether your gourmet tour is just for a weekend or longer. Researched and written by local travel and food writers, and with a completely new design and flexi-binding for better on-road use, this guide is the must-have companion for any foodie, wine lover or beer lover.<br/>Format: Regular print<br/>Tourism / Peter Robinson, Michael Lèuck, Stephen Smith.ent://SD_ILS/0/SD_ILS:1237732024-05-15T02:29:05Z2024-05-15T02:29:05Zby Robinson, Peter, 1979-, author.<br/>Call Number 338.4791 ROB<br/>Publication Date 2013<br/>Format: Books<br/>Sustainable culinary systems : local foods, innovation, and tourism & hospitality / edited by C. Michael Hall and Stefan Gössling.ent://SD_ILS/0/SD_ILS:351892024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.19 SUS<br/>Publication Date 2013<br/>Format: Books<br/>Tourism supply chain management / Haiyan Song.ent://SD_ILS/0/SD_ILS:314202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Song, Haiyan.<br/>Call Number 338.4791 SON<br/>Publication Date 2012 2011<br/>Format: Books<br/>Best practice in accessible tourism : inclusion, disability, ageing population and tourism / edited by Dimitrios Buhalis, Simon Darcy and Ivor Ambrose.ent://SD_ILS/0/SD_ILS:318152024-05-15T02:29:05Z2024-05-15T02:29:05Zby Buhalis, Dimitrios.<br/>Call Number 338.4791087 BES<br/>Publication Date 2012<br/>Format: Books<br/>Social media in travel, tourism and hospitality : theory, practice and cases / edited by Marianna Sigala, Evangelos Christou, Ulrike Gretzel.ent://SD_ILS/0/SD_ILS:321182024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sigala, Marianna.<br/>Call Number 338.47910285 SOC<br/>Publication Date 2012<br/>Summary Presenting cutting-edge theory, research and case studies investigating the web 2.0 applications and tools that transform the role and behaviour of the new generation of travelers, this book also examine the ways in which firms reengineer and implement their business models and operations.<br/>Format: Books<br/>Controversies in tourism / edited by Omar Moufakkir and Peter M. Burns.ent://SD_ILS/0/SD_ILS:318322024-05-15T02:29:05Z2024-05-15T02:29:05Zby Moufakkir, Omar<br/>Call Number 338.4791 CON<br/>Publication Date 2012<br/>Format: Books<br/>Growth and niche markets in tourism [videorecording].ent://SD_ILS/0/SD_ILS:355772024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 338.4791 GRO<br/>Publication Date 2012<br/>Summary "A large range of factors have led to tourism becoming one of the world's fastest growing industries and this has led to the rapid growth in niche tourism where tourists seek to have experiences beyond their everyday ones. This program explores some niche markets, including volunteer tourism, dark tourism, health and medical tourism, and gastronomic tourism. Discussions with niche market tourists explore their motivations behind the experiences they chose and whether the outcomes were what they were hoping for" -- container.<br/>Format: Other<br/>Factors affecting global tourism [videorecording].ent://SD_ILS/0/SD_ILS:355792024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 338.4791 FAC<br/>Publication Date 2012<br/>Summary There are many forces that impact on where tourist?s choice for their holidays, some have an immediate effect and others the effects are not so significant. In this excellent program we investigate the global forces taxonomy and see how it categorizes the factors affecting global tourism into three layers, the outer layer examining geographical, environmental and climatic factors, the middle layer examining demographic and socio-cultural factors and the inner layer political, economic and technological factors. Each layer creates challenges and opportunities for tourism destinations and we discuss these with tourism experts. This program is an excellent learning resource for all students of tourism and related disciplines.<br/>Format: Other<br/>Limoncello and linen water : a trousseau of Italian recipes / Tessa Kiros ; photography Manos Chatzikonstantis ; styling Michail Touros ; art direction Lisa Greenberg.ent://SD_ILS/0/SD_ILS:2114552024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kiros, Tessa, author.<br/>Call Number 641.5945 KIR<br/>Publication Date 2012<br/>Summary Much loved author Tessa Kiros celebrates the heritage of Italy, the country she has chosen to call home, in Limoncello and Linen Water. This whimsically feminine book is a tribute to the women in our lives, mothers, mothers in law, grandmothers, and the important lessons we learn from them. With accessible, delicious recipes ranging from robust family dishes to quirky cakes and old fashioned preserves, this book is a precious heirloom to treasure.<br/>Format: Regular print<br/>Introduction to the hospitality industry / Clayton W. Barrows, Tom Powers, Dennis Reynolds.ent://SD_ILS/0/SD_ILS:1581492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Barrows, Clayton W., author.<br/>Call Number 647.94068 BAR<br/>Publication Date 2012<br/>Summary "Readers preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry. This new edition gives readers the foundation they need to thrive in today's hospitality industry, covering everything from finance to operational issues. The Eighth Edition of Introduction to the Hospitality Industry features both historical perspectives and discussions of new trends in a variety of sectors. This edition includes additional international examples of hospitality and tourism operations have been included throughout the text. This book covers all the latest trends, challenges, and opportunities in the hospitality industry. Readers will have a strong overview of the industry, where it fits into the broader world, the major issues and challenges in the field, and the many possible career paths that await them"--Provided by publisher.<br/>Format: Books<br/>Food lover's guide to the world : experience the great global cuisines.ent://SD_ILS/0/SD_ILS:2737912024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lonely Planet Publications (Firm)<br/>Call Number 641.3009 FOO<br/>Publication Date 2012<br/>Summary The world is your oyster. Or hot dog. Or camembert. When we travel, it is often love at first bite. This book presents a lifetime of eating experiences that will lead you from one end of the globe to the other. Take your taste buds on a tour around the world and cook up you next great culinary adventure. Includes introductions by Mark Bittman and James Oseland, celebrity food-lover contributions, best places to find local dishes in cities great and small, cultural tips and how-to-eat etiquette, plus more than 50 recipes to cook back home.<br/>Format: Regular print<br/>The Oxford handbook of food history / edited by Jeffrey M. Pilcher.ent://SD_ILS/0/SD_ILS:2708722024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pilcher, Jeffrey M., 1965-, editor.<br/>Call Number 641.309 OXF<br/>Publication Date 2012<br/>Format: Books<br/>Hotel sustainable development : principles & best practices / edited by A.J. Singh, Hervé Houdré.ent://SD_ILS/0/SD_ILS:2840272024-05-15T02:29:05Z2024-05-15T02:29:05Zby Singh, A. J. (Arjun J.)<br/>Call Number 647.94068 HOT<br/>Publication Date 2012<br/>Format: Books<br/>Frameworks for tourism research / Douglas Pearce.ent://SD_ILS/0/SD_ILS:2812032024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pearce, Douglas G., 1949-, author.<br/>Call Number 338.4791 PEA<br/>Publication Date 2012<br/>Summary Frameworks are the foundation of good scholarship. They structure, organize and communicate research, underpin individual studies and shape the field of study as a whole. This book introduces students to the concept of frameworks in tourism research and provides a review, discussion and critique of frameworks. Theoretical, conceptual, analytical and integrative frameworks are all covered in detail, with the features, use, strengths and limitations of each from discussed and illustrated using a wide range of examples and applications across the field of tourism studies.<br/>Format: Electronic Resources<br/>Food, agri-culture and tourism : linking local gastronomy and rural tourism : interdisciplinary perspectives / Katia Laura Sidali, Achim Spiller, Birgit Schulze, editors.ent://SD_ILS/0/SD_ILS:347362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sidali, Katia Laura.<br/>Call Number 338.4791 FOO<br/>Publication Date 2011<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1208/2011920949-d.html">http://www.loc.gov/catdir/enhancements/fy1208/2011920949-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1208/2011920949-t.html">http://www.loc.gov/catdir/enhancements/fy1208/2011920949-t.html</a><br/>Glovebox guide to wine touring / Greg Duncan Powell.ent://SD_ILS/0/SD_ILS:1541352024-05-15T02:29:05Z2024-05-15T02:29:05Zby Powell, Greg Duncan.<br/>Call Number 641.220994 POW<br/>Publication Date 2011<br/>Summary Visiting wineries to do wine tasting is for many people the ultimate wine experience. But if you only have a day or two the choice of wineries can be overwhelming. Luckily, Australia has wine-expert Greg Duncan Powell, who brings us his Glovebox Guide to Wine Touring, an essential addition to every vehicle's glovebox.<br/>Format: Books<br/>Tourism : principles, practices, philosophies / Charles R. Goeldner, J.R. Brent Ritchie.ent://SD_ILS/0/SD_ILS:313092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Goeldner, Charles R.<br/>Call Number 338.4791 GOE<br/>Publication Date 2011<br/>Summary "The 12th Edition of Tourism: Principles, Practices, Philosophies explores major concepts in tourism, what makes tourism possible, and how tourism can become an important factor in the wealth of any nation. It is written in global terms, making it appropriate not only in the US but also for our subsidiary markets. It provides an overview of the principles, practices, and philosophies that affect the cultural, social, economic, psychological, and marketing aspects of human travel and the tourism industry. It looks at all aspects of the industry that serves travelers.The 12th Edition is an overall update of this leading comprehensive tourism text. Because the tourism industry changes so rapidly, the revision involves adding new developments, updating data, updating profiles, expanding some sectors, adding new web sites, adding selected references, and expanding the glossary. B&Bs, time share, meetings and conventions, sustainable tourism, climate change, social media, mobile marketing are some topics given expanded coverage in this new 12th Edition"--<br/>Format: Books<br/>Here & there : collected travel writing / A A Gill.ent://SD_ILS/0/SD_ILS:309132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gill, A. A., 1954-<br/>Call Number 910.4 GIL<br/>Publication Date 2011<br/>Format: Books<br/>Disappearing destinations : climate change and future challenges for coastal tourism / edited by Andrew Jones and Michael Phillips.ent://SD_ILS/0/SD_ILS:307602024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jones, Andrew L., 1958-<br/>Call Number 338.479109146 DIS<br/>Publication Date 2011<br/>Format: Books<br/>The SAGE handbook of tourism studies / edited by Tazim Jamal and Mike Robinson.ent://SD_ILS/0/SD_ILS:318062024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jamal, Tazim.<br/>Call Number 338.4791 SAG<br/>Publication Date 2011<br/>Summary Tourist Studies developed as a sub-branch of older disciplines in the social sciences, such as anthropology, sociology and economics, and newer applied fields of study in hospitality management, civil rights and transport studies. This Handbook is a sign of the maturity of the field. It provides an essential resource for teachers and students to determine the roots, key issues, and agenda of Tourism Studies.<br/>Format: Books<br/>Tourist behaviour and the contemporary world / Philip L. Pearce.ent://SD_ILS/0/SD_ILS:318162024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pearce, Philip L.<br/>Call Number 338.4791 PEA<br/>Publication Date 2011<br/>Format: Books<br/>Tourism, travel and hospitality law / Trevor C. Atherton, Trudie A. Atherton.ent://SD_ILS/0/SD_ILS:309502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Atherton, Trevor C.<br/>Call Number 343.9407891 ATH<br/>Publication Date 2011<br/>Summary This long anticipated second edition of Tourism, Travel and Hospitality Law provides a comprehensive coverage of relevant law from a practical, authentic industry perspective. Central principles are traced from their historical beginnings through to current policy issues and international conventions.<br/>Format: Books<br/>Festival & special event management / Johnny Allen ... [et al.].ent://SD_ILS/0/SD_ILS:306682024-05-15T02:29:05Z2024-05-15T02:29:05Zby Allen, Johnny.<br/>Call Number 658.456 FES<br/>Publication Date 2011<br/>Summary The role of marketing and communication, environmental planning, the increasing role of governments through the creation of event strategies, and the different perspectives of event management are all discussed. This edition aims to embrace and extend the growing body of knowledge relating to event management by tracking many of the recent changes and developments in the field. This offers students a current, relevant textbook for their study and professional reference.<br/>Format: Books<br/>Quantitative methods in tourism : a handbook / Rodolfo Baggio and Jane Klobas.ent://SD_ILS/0/SD_ILS:307252024-05-15T02:29:05Z2024-05-15T02:29:05Zby Baggio, Rodolfo.<br/>Call Number 338.4791 BAG<br/>Publication Date 2011<br/>Format: Books<br/>Zoos and tourism : conservation, education, entertainment? / edited by Warwick Frost.ent://SD_ILS/0/SD_ILS:307292024-05-15T02:29:05Z2024-05-15T02:29:05Zby Frost, Warwick.<br/>Call Number 338.4791 ZOO<br/>Publication Date 2011<br/>Summary This is the first book to specifically examine zoos as tourist attractions. Taking a global approach, it considers the multiple roles of zoos, particularly the difficulty of balancing conservation, education and entertainment.<br/>Format: Books<br/>Research methods for leisure and tourism : a practical guide / A.J. Veal.ent://SD_ILS/0/SD_ILS:314992024-05-15T02:29:05Z2024-05-15T02:29:05Zby Veal, Anthony James.<br/>Call Number 338.4791 VEA<br/>Publication Date 2011<br/>Summary This book examines a wide range of methods for market research, and provides practical assistance on presenting the information gathered. This revised edition provides material covering recent developments.<br/>Format: Books<br/>Festival places : revitalising rural Australia / edited by Chris Gibson and John Connell.ent://SD_ILS/0/SD_ILS:307222024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gibson, Chris, 1973-<br/>Call Number 394.260994 FES<br/>Publication Date 2011<br/>Summary Festivals have burgeoned in rural areas, revitalising old traditions and inventing new reasons to celebrate. How do festivals contribute to tourism, community and a rural sense of belonging? What are their cultural, environmental and economic dimensions? This book answers such questions - featuring contributions from leading geographers, historians, anthropologists, tourism scholars and cultural researchers. It draws on a range of case studies: from the rustic charm of agricultural shows and family circuses to the effervescent festival of Elvis Presley impersonators in Parkes; from wildflower collecting to the cosmopolitan beats of ChillOut, Australia's largest non-metropolitan gay and lesbian festival.<br/>Format: Books<br/>The economics of recreation, leisure and tourism / John Tribe.ent://SD_ILS/0/SD_ILS:309082024-05-15T02:29:05Z2024-05-15T02:29:05Zby Tribe, John.<br/>Call Number 338.4791 TRI<br/>Publication Date 2011<br/>Format: Books<br/>Strategic management in tourism / edited by Luiz Moutinho.ent://SD_ILS/0/SD_ILS:313572024-05-15T02:29:05Z2024-05-15T02:29:05Zby Moutinho, Luiz.<br/>Call Number 338.47910684 STR<br/>Publication Date 2011<br/>Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).<br/>Format: Books<br/>Events and tourism essentials / Lynn Van der Wagen.ent://SD_ILS/0/SD_ILS:297502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn.<br/>Call Number 338.4791 VAN<br/>Publication Date 2010<br/>Format: Books<br/>Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce.ent://SD_ILS/0/SD_ILS:300842024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lee-Ross, Darren.<br/>Call Number 647.94068 LEE<br/>Publication Date 2010<br/>Format: Books<br/>Tourism and generation Y / edited by Pierre Benckendorff, Gianna Moscardo, Donna Pendergast.ent://SD_ILS/0/SD_ILS:300132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Benckendorff, Pierre.<br/>Call Number 338.4791 TOU<br/>Publication Date 2010<br/>Summary This book looks at Generation Y in a tourism context; in broad conceptual terms such as trends and behaviour, and in applied terms, for example looking at particular types of travel that Generation Y takes part in, and tourism marketing aimed specifically at them. Benckendorff/Moscardo, James Cook Uni, Pendergast, Griffith Uni, Aus.<br/>Format: Books<br/>Coffee culture, destinations and tourism / edited by Lee Jolliffe.ent://SD_ILS/0/SD_ILS:300322024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jolliffe, Lee.<br/>Call Number 338.17373 COF<br/>Publication Date 2010<br/>Format: Books<br/>Tourism and change in polar regions : climate, environments and experiences / [edited by] C. Michael Hall and Jarkko Saarinen.ent://SD_ILS/0/SD_ILS:300342024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 304.20911 TOU<br/>Publication Date 2010<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens.ent://SD_ILS/0/SD_ILS:306092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kotler, Philip, 1931-<br/>Call Number 647.940688 KOT<br/>Publication Date 2010<br/>Format: Books<br/>Hospitality marketing management / Robert D. Reid, David C. Bojanic.ent://SD_ILS/0/SD_ILS:1581952024-05-15T02:29:05Z2024-05-15T02:29:05Zby Reid, Robert D.<br/>Call Number 647.940688 REI<br/>Publication Date 2010<br/>Summary This textbook explores marketing and themes unique to hospitality and tourism, with a focus on the practical applications of marketing rather than marketing theory.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0818/2008021436.html">http://www.loc.gov/catdir/toc/ecip0818/2008021436.html</a><br/>Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth.ent://SD_ILS/0/SD_ILS:1527762024-05-15T02:29:05Z2024-05-15T02:29:05Zby Okumus, Fevzi<br/>Call Number 647.94068 OKU<br/>Publication Date 2010<br/>Summary Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organisations. Key features: Cutting edge approach: applies advance and recent strategic management views into tourism and hospitality field. Critical treatment: provides critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and non-profit tourism organizations. With supporting case studies related to the strategy content, context and process, from international industries such as, Radisson, McDonalds, Carnival Cruiselines and Disney, this text consist of five main sections: introduction, strategy content, strategy context, strategy process and cases. Each of the chapters within these sections has a thorough pedagogic structure consisting of a bulleted introduction, examples and vignettes, discussions points, exercises, case studies and further reading and web sites. Strategic Management in the International Hospitality and Tourism Industry: content and process also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students. * Comprehensive coverage of both traditional and contemporary perspectives within strategic management in the applied context of the international hospitality and tourism industry. * Critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. * Up-to-date case studies related to the strategy content, context and process from an international overview, including Carnival Cruiselines, Four Seasons Regent Hotels, Disney and McDonalds.<br/>Format: Electronic Resources<br/>Giants of tourism / edited by Richard W. Butler and Roslyn A. Russell.ent://SD_ILS/0/SD_ILS:306702024-05-15T02:29:05Z2024-05-15T02:29:05Zby Butler, Richard, 1943-<br/>Call Number 338.76191 GIA<br/>Publication Date 2010<br/>Format: Books<br/>Beyond backpacker tourism : mobilities and experiences / edited by Kevin Hannam and Anya Diekmann.ent://SD_ILS/0/SD_ILS:301222024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hannam, Kevin.<br/>Call Number 796.51 BEY<br/>Publication Date 2010<br/>Summary "Building on previous work on backpacking, this book takes the analysis of backpacker tourism further by engaging both with new theoretical debates into tourism experiences and mobilities as well as with new empirical phenomena such as the rise of the 'flashpacker' and alternative destinations. Chapters include material on flashpacking, the virtualisation of backpacker culture, the re-conceptualisation of lifestyle travellers, backpackers as volunteer tourists, as well as backpackers' experiences of hostels, mobilities and their policy implications. It sets a new benchmark for the study of independent travel in the contemporary world."--BOOK JACKET.<br/>Format: Books<br/>Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.ent://SD_ILS/0/SD_ILS:298052024-05-15T02:29:05Z2024-05-15T02:29:05Zby Chon, Kye-Sung (Kaye), 1954-<br/>Call Number 647.94 CHO<br/>Publication Date 2010<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy1002/2009920753.html">http://www.loc.gov/catdir/toc/fy1002/2009920753.html</a><br/>Hospitality and travel marketing / Alastair M. Morrison.ent://SD_ILS/0/SD_ILS:297492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Morrison, Alastair M.<br/>Call Number 647.940688 MOR<br/>Publication Date 2010<br/>Summary "Global orientation, and whole-industry coverage of hospitality and tourism set this book apart. This systematic approach to hospitality and travel marketing is written in a user-friendly style. Readers will benefit from the practical nature, and excellent use of relevant and up-to-date cases. Global experience in the industry is emphasized through content on destination marketing and others parts of tourism, along with case examples from around the world. The content draws upon the author's experience in the hospitality and travel marketing industry, as well as teaching experience from around the globe including the USA, Canada, Europe, Asia, and Australia. Hospitality and Travel Marketing reflects all of the latest trends in the field, including Internet marketing and e-commerce, loyalty marketing, brand extension marketing, and destination branding." --distributor.<br/>Format: Books<br/>Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White.ent://SD_ILS/0/SD_ILS:303462024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn.<br/>Call Number 658.456 VAN<br/>Publication Date 2010<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:306442024-05-15T02:29:05Z2024-05-15T02:29:05Zby Weaver, David B. (David Bruce)<br/>Call Number 338.4791 WEA<br/>Publication Date 2010<br/>Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.<br/>Format: Books<br/>Tourism discourse : language and global mobility / Crispin Thurlow, Adam Jaworski.ent://SD_ILS/0/SD_ILS:2707062024-05-15T02:29:05Z2024-05-15T02:29:05Zby Thurlow, Crispin.<br/>Call Number 306.4819 THU<br/>Publication Date 2010<br/>Summary The authors of this book present an analysis of the role of spoken, written and visual discourse in producing tourism as a global cultural industry. Framed by the symbolic and economic orders of global mobility, Tourism Discourse presents an empirically-based discussion of language ideologies and host-tourist relations in contemporary tourism.<br/>Format: Books<br/><a href="http://bvbm2.bib-bvb.de:8993/F?func=service&doc_library=BVB01&doc_number=019012423&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=019012423&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=019012423&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Tourism research / Gayle Jennings.ent://SD_ILS/0/SD_ILS:2811982024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jennings, Gayle, 1955-, author.<br/>Call Number 338.4791 JEN<br/>Publication Date 2010<br/>Summary 'Tourism Research' introduces students to qualitative and quantitative research methodologies. It encourages them to think more about the importance of research in tourism, appreciating the role that it plays in the tourism industry.<br/>Format: Regular print<br/>Accounting essentials for hospitality managers / Chris Guilding.ent://SD_ILS/0/SD_ILS:285532024-05-15T02:29:05Z2024-05-15T02:29:05Zby Guilding, Chris.<br/>Call Number 657.837 GUI<br/>Publication Date 2009<br/>Summary "For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business, yet understanding is crucial for success. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence."--BOOK JACKET.<br/>Format: Books<br/>Resort destinations : evolution, management and development / Bruce Prideaux.ent://SD_ILS/0/SD_ILS:284522024-05-15T02:29:05Z2024-05-15T02:29:05Zby Prideaux, B. (Bruce)<br/>Call Number 338.4791 PRI<br/>Publication Date 2009<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:285562024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-<br/>Call Number 338.4791068 PAG<br/>Publication Date 2009<br/>Format: Books<br/>An introduction to hospitality [videocassette].ent://SD_ILS/0/SD_ILS:285612024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 647.94 INT<br/>Publication Date 2009<br/>Summary The hospitality industry is alive and growing worldwide. This program provides a well rounded introduction to the industry ideal those interested in a career tourism or hospitality. Discussing the difference between commercial and non-commercial organisations, areas covered include; what is hospitality; working with people; hospitality establishments; key hospitality departments; and careers in hospitality. Throughout the program we speak to hospitality employees, discussing how they as individuals contribute to the organisation as a whole. This program is an ideal learning resource for people interested in career paths in this vibrant and rewarding industry.<br/>Format: Other<br/>Careers in hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:285622024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number DVD 647.94023 CAR<br/>Publication Date 2009<br/>Summary Discover the rewarding career opportunities of the hospitality industry. Get the inside scoop about jobs in hotel management and restaurants through engaging interviews with experts. Learn about the educational, personal and professional requirements of this field as well as why kindness and goodwill are essential for success.<br/>Format: Books<br/>Eat taste nourish : fabulous food for body and soul / Zoe Bingley-Pullin.ent://SD_ILS/0/SD_ILS:281642024-05-15T02:29:05Z2024-05-15T02:29:05Zby Bingley-Pullin, Zoe.<br/>Call Number 641.5637 BIN<br/>Publication Date 2009<br/>Summary This book is packed with healthy recipes for breakfast, lunch, dinner and snacks that let you get in shape the easy way. -- Back cover.<br/>Format: Books<br/>To hellholes and back : bribes, lies, and the art of extreme tourism / Chuck Thompson.ent://SD_ILS/0/SD_ILS:292162024-05-15T02:29:05Z2024-05-15T02:29:05Zby Thompson, Chuck<br/>Call Number 910.4 THO<br/>Publication Date 2009<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0908/2009014459-d.html">http://www.loc.gov/catdir/enhancements/fy0908/2009014459-d.html</a><br/>Wine regions of Victoria : a touring guide for lovers of fine wine and food.ent://SD_ILS/0/SD_ILS:196212024-05-15T02:29:05Z2024-05-15T02:29:05Zby Victorian Wineries Tourism Council.<br/>Call Number 641.2209945 WIN<br/>Publication Date 2009 2008 2007 2006 2005<br/>Format: Books<br/>Entrepreneurship and small business management in the hospitality industry / by Darren Lee-Ross, Conrad Lashley.ent://SD_ILS/0/SD_ILS:276502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lee-Ross, Darren.<br/>Call Number 647.94068 LEE<br/>Publication Date 2009<br/>Format: Books<br/>Worldwide destinations : the geography of travel and tourism / Brian G. Boniface and Chris Cooper.ent://SD_ILS/0/SD_ILS:285792024-05-15T02:29:05Z2024-05-15T02:29:05Zby Boniface, Brian G.<br/>Call Number 338.4791 BON<br/>Publication Date 2009<br/>Format: Books<br/>Teamwork in hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:288522024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 647.94 TEA<br/>Publication Date 2009<br/>Summary Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback. A brilliant introduction to the teamwork aspect that applies to every tourism & hospitality organisation.<br/>Format: Books<br/>Sustainable tourism futures : perspectives on systems, restructuring, and innovations / edited by Stefan Gössling, C. Michael Hall, and David B. Weaver.ent://SD_ILS/0/SD_ILS:287032024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gossling, Stefan.<br/>Call Number 338.4791 SUS<br/>Publication Date 2009<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0908/2008029065-d.html">http://www.loc.gov/catdir/enhancements/fy0908/2008029065-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0903/2008029065.html">http://www.loc.gov/catdir/toc/fy0903/2008029065.html</a><br/>Health and wellness tourism / Melanie Smith, László Puczkó.ent://SD_ILS/0/SD_ILS:271632024-05-15T02:29:05Z2024-05-15T02:29:05Zby Smith, Melanie K.<br/>Call Number 338.473621 SMI<br/>Publication Date 2009<br/>Format: Books<br/>Front office skills : a practical approach / Vivienne O'Shannessy.ent://SD_ILS/0/SD_ILS:296912024-05-15T02:29:05Z2024-05-15T02:29:05Zby O'Shannessy, Vivienne, 1962-<br/>Call Number 647.068 OSH<br/>Publication Date 2009<br/>Summary "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.<br/>Format: Books<br/>The road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde.ent://SD_ILS/0/SD_ILS:1513962024-05-15T02:29:05Z2024-05-15T02:29:05Zby O'Shannessy, Vivienne, 1962-<br/>Call Number 338.4791 OSH<br/>Publication Date 2009 2008<br/>Summary This publication uses real world industry examples to strengthen its applicability. From working with colleagues to communicating with people from other cultures, this text takes you step by step through all the duties you may be required to perform and the underpinning knowledge you will need in your career.<br/>Format: Electronic Resources<br/>Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers.ent://SD_ILS/0/SD_ILS:1527402024-05-15T02:29:05Z2024-05-15T02:29:05Zby Barrows, Clayton W.<br/>Call Number 647.94068 BAR<br/>Publication Date 2009<br/>Summary "Students seeking management careers in hospitality will enter a dynamic industry filled with opportunities. The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, internet commerce, new business and financial models, and rapidly changing consumer demands. Introduction to Management in the Hospitality Industry, Ninth Edition, gives students the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field. Upon successful completion of this text, readers will have a strong grasp of the many facets of the hospitality industry. Moreover, they'll understand the issues and challenges facing managers in the industry and the many possible career paths that await them." -- Publisher description.<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-b.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-d.html">Publisher description</a>
<a href="http://www.loc.gov/catdir/toc/ecip0719/2007021306.html">Table of contents only</a><br/>Competitive marketing in tourism [digital videorecording].ent://SD_ILS/0/SD_ILS:277252024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 338.4791945 COM<br/>Publication Date 2009<br/>Summary A case study of Mt Hotham resort in the Victorian Alps as an illustration of how branding and marketing influences the way people make tourism decisions.<br/>Format: Other<br/>Maximum return, minimum footprint [digital videorecording].ent://SD_ILS/0/SD_ILS:277362024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 338.479194 MAX<br/>Publication Date 2009<br/>Summary Visiting two leading tourist destinations, Phillip Island Nature Park and Mout Hotham Alpine Resort, this program discusses the needs of the ecoturist, the process of accreditation and the associated benefits for all.<br/>Format: Books<br/>Crisis and disaster management for tourism / Brent W. Ritchie.ent://SD_ILS/0/SD_ILS:287872024-05-15T02:29:05Z2024-05-15T02:29:05Zby Ritchie, Brent W.<br/>Call Number 338.4791068 RIT<br/>Publication Date 2009<br/>Format: Books<br/>Wellness and tourism : mind, body, spirit, place / edited by Robyn Bushell and Pauline J. Sheldon.ent://SD_ILS/0/SD_ILS:297792024-05-15T02:29:05Z2024-05-15T02:29:05Zby Bushell, Robyn.<br/>Call Number 338.473621 WEL<br/>Publication Date 2009<br/>Format: Books<br/>Event management and sustainability / edited by Razaq Raj and James Musgrave.ent://SD_ILS/0/SD_ILS:309692024-05-15T02:29:05Z2024-05-15T02:29:05Zby Raj, Razaq.<br/>Call Number 658.456 EVE<br/>Publication Date 2009<br/>Summary "Sustainable management is an important consideration for businesses and organizations, and the enormous number of tourism events taking place requiring facilities, power, transport, people and much more makes sustainable event planning a considerable priority. By looking at mega-events, sports events, conferences and festivals, this book uses best practice case studies to illustrate sustainable management issues and practical considerations that managers need to apply, providing an essential reference for researchers and students in leisure and tourism."--BOOK JACKET.<br/>Format: Books<br/>The ethical travel guide : your passport to exciting alternative holidays / Polly Pattullo ... [et al.].ent://SD_ILS/0/SD_ILS:295002024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pattullo, Polly, 1946-<br/>Call Number 910.46 ETH<br/>Publication Date 2009<br/>Summary "This fully revised second edition of The Ethical Travel Guide is the essential resource for responsible global travel, providing a wealth of new ideas for your next holiday. The extensive directory has been updated and expanded, listing hundreds of places to visit and stay in countries all over the world. From trekking in Bolivia to luxury culinary breaks in Crete, there is something for every taste and budget." "A thorough introduction gives a background to the many ethical and practical issues involved, including a new section on travel and climate change. Combining thoughtful guidance with comprehensive listings, this is the essential guide for anyone interested in ethical, fair and sustainable tourism."<br/>Format: Books<br/>Upselling products and services in tourism and hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:260862024-05-15T02:29:05Z2024-05-15T02:29:05Zby Seidel, Paul.<br/>Call Number TR DVD 380.14591 UPS<br/>Publication Date 2008<br/>Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.<br/>Format: Other<br/>eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis.ent://SD_ILS/0/SD_ILS:271032024-05-15T02:29:05Z2024-05-15T02:29:05Zby Egger, Roman.<br/>Call Number 338.47910285 ETO<br/>Publication Date 2008<br/>Format: Books<br/>Working in a large resort [digital videorecording] : case study : Club Med on Lindeman Island.ent://SD_ILS/0/SD_ILS:263202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hayward, Nick.<br/>Call Number TR DVD 338.47919436 WOR<br/>Publication Date 2008<br/>Summary "Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.<br/>Format: Other<br/>New frontiers in marine tourism : diving experiences, sustainability, management / edited by Brian Garrod, Stefan Gössling.ent://SD_ILS/0/SD_ILS:269742024-05-15T02:29:05Z2024-05-15T02:29:05Zby Garrod, B. (Brian)<br/>Call Number 338.4791 NEW<br/>Publication Date 2008<br/>Format: Books<br/>Conferences and conventions : a global industry / Tony Rogers.ent://SD_ILS/0/SD_ILS:269762024-05-15T02:29:05Z2024-05-15T02:29:05Zby Rogers, Tony, 1945-<br/>Call Number 658.456 ROG<br/>Publication Date 2008<br/>Summary "Providing a comprehensive, in-depth analysis of the international conference industry, Conferences and Conventions: a global industry examines the industry's origins, structure, economics, career opportunities, and future development. It also explains its links with the wider tourism industry. This completely revised second edition, now in full colour, is packed with a wealth of new international case studies." "Conferences and Conventions: a global industry second edition is illustrated with examples from around the world including the United Kingdom, Canada, Australasia, Cyprus, India, Korea, USA, and many other destinations. It also provides challenging and reflective questions at the end of each chapter so that readers can test their knowledge and think about the issues raised, accompanied by practical assignments."--BOOK JACKET.<br/>Format: Books<br/>Planning research in hospitality and tourism / Levent Altinay and Alexandros Paraskevas.ent://SD_ILS/0/SD_ILS:269782024-05-15T02:29:05Z2024-05-15T02:29:05Zby Altinay, Levent.<br/>Call Number 338.4791072 ALT<br/>Publication Date 2008<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:269842024-05-15T02:29:05Z2024-05-15T02:29:05Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2008<br/>Summary "'Tourism Impacts, Planning and Management' is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Now in a second edition this bestselling text has been fully updated to include updated statistics and case studies, including new cases on tourism planning in Dubai, Antarctic/Arctic visitor management, wilderness area management in Montana, 7/7 bombings in the UK and terrorism in Egypt. It also includes new material on governments and planning, the role of tour guides, interpretation, information technology, crisis management and terrorism. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning." -- Publisher's website.<br/>Format: Books<br/>Discovering hospitality and tourism : the world's greatest industry / Jack D. Ninemeier, Joe Perdue.ent://SD_ILS/0/SD_ILS:256812024-05-15T02:29:05Z2024-05-15T02:29:05Zby Ninemeier, Jack D.<br/>Call Number 647.94023 NIN<br/>Publication Date 2008<br/>Summary "This textbook includes definitions for more than 600 industry terms, including 75 that are new to this edition, and several hundred color photos. Students have access to the text's Companion Website and PowerPoint presentations at www.prenhall.com/ninemeier. Numerous supplemental materials are also available for the instructor."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip078/2007000866.html">http://www.loc.gov/catdir/toc/ecip078/2007000866.html</a><br/>The road to hospitality : skills for the new professional / Vivienne O'Shannessy, Dean Minett.ent://SD_ILS/0/SD_ILS:257012024-05-15T02:29:05Z2024-05-15T02:29:05Zby O'Shannessy, Vivienne, 1962-<br/>Call Number 647.94 OSH<br/>Publication Date 2008 2007<br/>Summary Introduction to the hospitality industry. Provides information at a pace designed to suit the learning needs of the individual. Complies with the Hospitality, Tourism and Events Training Package competencies.<br/>Format: Books<br/>The Australian Tourism Industry [digital videorecording] : an overview.ent://SD_ILS/0/SD_ILS:257832024-05-15T02:29:05Z2024-05-15T02:29:05Zby Baricevic, Thomas.<br/>Call Number TR DVD 338.4791 AUS<br/>Publication Date 2008<br/>Summary "Tourism is one of Australia?s key industries, contributing billions of dollars to our economy every year. In this program we take a look at the basic structure and make up of this vital area. We?ll examine the value of tourism in Australia; sources of international tourists and why they visit; international visitor types; where tourists visit in Australia; preferred tourist activities; and the challenges facing the industry now and in the future. Featuring expert input from Tourism Australia, this is an informative, up-to-date overview of our dynamic tourist industry." -- container.<br/>Format: Other<br/>Marketing essentials in hospitality and tourism : Foundations and practices / Stowe Shoemaker, Margaret Shaw.ent://SD_ILS/0/SD_ILS:258052024-05-15T02:29:05Z2024-05-15T02:29:05Zby Shoemaker, Stowe.<br/>Call Number 647.940688 SHO<br/>Publication Date 2008<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0715/2007015278.html">http://www.loc.gov/catdir/toc/ecip0715/2007015278.html</a><br/>The road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde.ent://SD_ILS/0/SD_ILS:275982024-05-15T02:29:05Z2024-05-15T02:29:05Zby O'Shannessy, Vivienne, 1962-<br/>Call Number 338.4791 OSH<br/>Publication Date 2008<br/>Summary An easy-to-follow introduction to the tourism industry that gives insights into the profession and the skills required to succeed in this field. Complies with the Hospitality, Tourism and Events Industry National Competency Standards.<br/>Format: Books<br/>Olympic tourism / Mike Weed.ent://SD_ILS/0/SD_ILS:271412024-05-15T02:29:05Z2024-05-15T02:29:05Zby Weed, Mike.<br/>Call Number 796.48068 WEE<br/>Publication Date 2008<br/>Summary This is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up and long after the hosting of the Games. The awarding of the 2012 Olympics to London will see an increasing interest in the phenomena of organizing, managing and analyzing the issues.<br/>Format: Books<br/>The geography of wine : how landscapes, cultures, terroir, and the weather make a good drop / Brian J. Sommers.ent://SD_ILS/0/SD_ILS:1541362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sommers, Brian J.<br/>Call Number 641.22 SOM<br/>Publication Date 2008<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/ecip0726/2007035417.html">Table of contents only</a><br/>Researching hospitality and tourism : a student guide / Bob Brotherton.ent://SD_ILS/0/SD_ILS:262112024-05-15T02:29:05Z2024-05-15T02:29:05Zby Brotherton, Bob.<br/>Call Number 647.94072 BRO<br/>Publication Date 2008<br/>Format: Books<br/>Tourism policy and planning : yesterday, today and tomorrow / David L. Edgell, Sr., ... [et al.].ent://SD_ILS/0/SD_ILS:270132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Edgell, David L.<br/>Call Number 338.4791 TOU<br/>Publication Date 2008<br/>Summary "Reflecting current trends in global tourism, this book bridges the gap between tourism policy and strategic planning and maintains a firm focus on the practical application of theory." "Tourism Policy and Planning: Yesterday, Today and Tomorrow presents students, professionals, and policy-makers with a set of conceptual tools for understanding the complex factors that make up tourism policy and help ensure its growth in positive ways." "With a user friendly learning structure and divided into ten chapters, Tourism Policy and Planning: Yesterday, Today and Tomorrow examines issues such as tourism as an economic and commercial activity, political and foreign policy implications, sustainable tourism, education and training, and strategic planning. It is fully illustrated throughout with international case reports to provide a solid foundation for understanding not only what tourism policy is and the benefits of well-formulated tourism policy but also how to influence and implement it."--BOOK JACKET.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0827/2008272546-d.html">http://www.loc.gov/catdir/enhancements/fy0827/2008272546-d.html</a><br/>Tomorrow's tourist : scenarios & trends / by Ian Yeoman.ent://SD_ILS/0/SD_ILS:270442024-05-15T02:29:05Z2024-05-15T02:29:05Zby Yeoman, Ian.<br/>Call Number 338.4791 YEO<br/>Publication Date 2008<br/>Format: Books<br/>Handbook of hospitality human resources management / edited by Dana V. Tesone.ent://SD_ILS/0/SD_ILS:270462024-05-15T02:29:05Z2024-05-15T02:29:05Zby Tesone, D. V. (Dana V.)<br/>Call Number 647.0683 HAN<br/>Publication Date 2008<br/>Summary "Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. It is a must-read for hospitality researchers and educators, students and industry practitioners."--BOOK JACKET.<br/>Format: Books<br/>Contemporary tourism : an international approach / Chris Cooper and C. Michael Hall.ent://SD_ILS/0/SD_ILS:270492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cooper, Chris, 1952-<br/>Call Number 338.4791 COO<br/>Publication Date 2008<br/>Summary "The study of tourism and indeed the tourism industry is changing constantly. A contemporary understanding of tourism requires the use of contemporary approaches and a multi-disciplinary frame of reference. Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism by utilizing an approach to managing, marketing and developing tourism that goes well beyond the popular conception of tourism as holiday travel. Instead, it takes a product-orientated approach to illustrate how products and the temporary experiences of tourists should be understood from the perspective of tourism firms and organizations." "Each chapter has a thorough learning structure including chapter objectives, examples, discussion points, self-review questions, checklists and case studies. Cases are both thematic and destination-based and always international, and are used to emphasize the relationship between general principles and the practice of tourism looking at areas such as business and special interest tourism and the role of technology. Accompanying the text is an authoritative and thorough set of online resources to guide the reader through the topic area including material for both students and lecturers. For more details please visit www.textbooks.elsevier.com."--BOOK JACKET.<br/>Format: Books<br/>Destination marketing : an integrated marketing communication approach / Steven Pike.ent://SD_ILS/0/SD_ILS:270502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pike, Steven.<br/>Call Number 338.47910688 PIK<br/>Publication Date 2008<br/>Summary "Travellers are spoilt by choice of available holiday destinations. In today's fiercely competitive tourism markets, destination competitiveness demands an effective marketing organisation. Two themes underpin Destination Marketing. The first is the challenges associated with promoting multi-attributed destinations in dynamic and heterogeneous markets and the second is the divide between tourism 'practitioners' and academics. Written by a former 'practitioner', Destination Marketing bridges industry and academia by synthesising a wealth of academic literature of practical value to DMOs."--BOOK JACKET.<br/>Format: Books<br/>Festival & special event management / Johnny Allen ... [et al.].ent://SD_ILS/0/SD_ILS:274812024-05-15T02:29:05Z2024-05-15T02:29:05Zby Allen, Johnny.<br/>Call Number 658.456 FES<br/>Publication Date 2008<br/>Summary Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. Australian authors.<br/>Format: Books<br/>Tourism : principles and practice / Chris Cooper ... [et al.].ent://SD_ILS/0/SD_ILS:296922024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cooper, Chris, 1952-<br/>Call Number 338.4791 TOU<br/>Publication Date 2008 1993<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip088/2008001813.html">http://www.loc.gov/catdir/toc/ecip088/2008001813.html</a><br/>The wonderful world of Korean food.ent://SD_ILS/0/SD_ILS:317952024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 641.59519 WON<br/>Publication Date 2008<br/>Format: Books<br/>Information and communication technologies in tourism 2008 : proceedings of the international conference in Innsbruck, Austria 2008 / Peter O'Connor, Wolfram Höpken, Ulrike Gretzel, (eds.).ent://SD_ILS/0/SD_ILS:318052024-05-15T02:29:05Z2024-05-15T02:29:05Zby International Conference on Information and Communication Technologies in Tourism (15th : 2008 : Inssbruck, Austria)<br/>Call Number 338.47910285 INF<br/>Publication Date 2008<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy0804/2008272518.html">http://www.loc.gov/catdir/toc/fy0804/2008272518.html</a><br/>The Sage handbook of hospitality management / edited by Bob Brotherton and Roy C. Wood.ent://SD_ILS/0/SD_ILS:303482024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wood, Roy C., 1959-<br/>Call Number 647.068 SAG<br/>Publication Date 2008<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html</a><br/>Banyan Tree : sustainability of a brand during rapid global expansion / Cathy Enz, Ali Farhoomand.ent://SD_ILS/0/SD_ILS:321602024-05-15T02:29:05Z2024-05-15T02:29:05Zby Enz, Cathy A., 1956-<br/>Call Number TR 658.42 ENZ<br/>Publication Date 2008<br/>Format: Books<br/>Sport, recreation and tourism event management : theoretical and practical dimensions / Cheryl Mallen and Lorne J. Adams.ent://SD_ILS/0/SD_ILS:309752024-05-15T02:29:05Z2024-05-15T02:29:05Zby Mallen, Cheryl.<br/>Call Number 394.2068 MAL<br/>Publication Date 2008<br/>Format: Books<br/>Diabetes cooking for everyone : 250 all-natural, low-glycemic recipes to nourish and rejuvenate / Carol Gelles.ent://SD_ILS/0/SD_ILS:316782024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gelles, Carol.<br/>Call Number 641.56314 GEL<br/>Publication Date 2008<br/>Format: Books<br/>Understanding and managing tourism / John Richardson, Martin Fluker.ent://SD_ILS/0/SD_ILS:3008982024-05-15T02:29:05Z2024-05-15T02:29:05Zby Richardson, John I. (John Ivor), 1931-, author.<br/>Call Number 338.4791 RIC<br/>Publication Date 2008<br/>Summary Designed for higher education students undertaking tourism studies. It defines and discusses plus gives real world examples of the most important issues facing tourism today and the skills and knowledge tourism industry professionals need to understand and manage effectively.<br/>Format: Books<br/>Tourism planning : policies, processes and relationships / C. Michael Hall.ent://SD_ILS/0/SD_ILS:3006222024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-, uthor.<br/>Call Number 338.4791 HAL<br/>Publication Date 2008<br/>Summary "The second edition of this highly-regarded text provides a fresh and stimulating introduction to tourism planning at global, regional and local levels. It stresses that planning is most effectively understood by conceptualising the wider context alongside examining the analysis and application of planning tools. Thematically underpinned by the need for sustainability, the author argues that tourism planning, policy, and development are best conducted by embracing the relational structure of governance as part of a more sophisticated and contextual approach."--BOOK JACKET.<br/>Format: Regular print<br/><a href="http://www.loc.gov/catdir/toc/ecip0726/2007035893.html">Table of contents only</a><br/>Travel and tourism : an industry primer / Paul S. Biederman ; with Jun Lai ... [and 4 others.].ent://SD_ILS/0/SD_ILS:3123662024-05-15T02:29:05Z2024-05-15T02:29:05Zby Biederman, Paul S., author.<br/>Call Number 338.4791 TRA<br/>Publication Date 2008<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/ecip079/2007002661.html">Table of contents only</a><br/>Environment and tourism / Andrew Holden.ent://SD_ILS/0/SD_ILS:3118872024-05-15T02:29:05Z2024-05-15T02:29:05Zby Holden, Andrew, 1960- author.<br/>Call Number 338.4791 HOL<br/>Publication Date 2008<br/>Summary "The second edition of Environment and Tourism reflects changes in the relationship between tourism, society and the natural environment in the first decade of the new century. Alongside the updating of all statistics, environmental policy initiatives, examples and case studies, new material has been added. This includes two new chapters: one on climate change and natural disasters; and the other on the relationship between tourism and poverty. These themes have direct relevance not only to tourism but are reflective of the wider relationship between nature and society, a thesis that contextualises the book. Tourism is also analysed as an interconnected system, linking the environments of where tourists come from, with the ones they go to. Further issues addressed in the book include tourism's interaction with nature; economic opportunities for conservation; market failure that causes tourism to create environmental problems; environmental management and planning for tourism; environmental ethics; sustainable tourism and ecotourism; poverty and tourism; climate change, natural disasters and tourism."--BOOK JACKET.<br/>Format: Electronic Resources<br/>Ecotourism / David Weaver.ent://SD_ILS/0/SD_ILS:3118882024-05-15T02:29:05Z2024-05-15T02:29:05Zby Weaver, David B. (David Bruce), author.<br/>Call Number 338.4791 WEA<br/>Publication Date 2008<br/>Summary This book reflects contemporary developments in the field. Building on the strengths of the first edition, the text discusses the significance of ecotourism in the domestic and international tourism sectors. The origins, markets, venues and impact of ecotourism form the basis of the first part of the book. Business aspects of ecotourism, external environments, organisations and policies are examined in the second part of the book, along with special environments, such as islands, polar regions and indigenous territories, and distinctive activities, such as whale-watching and penguin-watching. The management of ecotourism is covered comprehensively and is illustrated by extensive industry and destination examples derived mainly from the peer-reviewed literature. A highlight of the book is a regional survey of ecotourism that offers comparative insights into ecotourism in Australia, the South Pacific, Asia, Europe, the Americas and Africa.<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:240972024-05-15T02:29:05Z2024-05-15T02:29:05Zby Nickson, Dennis.<br/>Call Number 338.47910683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>Hands-on holidays : charitable trips, rewarding adventures, volunteer breaks / Guy Hobbs.ent://SD_ILS/0/SD_ILS:250932024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hobbs, Guy.<br/>Call Number 910.202 HOB<br/>Publication Date 2007<br/>Format: Books<br/>Top backpacker destinations Australia / [Melissa Krafchek, Dale Campisi, Clare Coney].ent://SD_ILS/0/SD_ILS:255202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Coney, Clare.<br/>Call Number 919.4047 TOP<br/>Publication Date 2007<br/>Format: Books<br/>"Where the bloody hell are you?" [digital videorecording] : an introduction to tourism.ent://SD_ILS/0/SD_ILS:252392024-05-15T02:29:05Z2024-05-15T02:29:05Zby Collins, Cath.<br/>Call Number TR DVD 338.479194 WHE<br/>Publication Date 2007<br/>Summary "Tourism is a major economic force in Australia. It generates immense economic benefits and significant employment for communities but it can also have a severe negative impact when environmental and social considerations are not carefully planned for. To ensure a balanced and healthy sustainability, rigorous planning, development and management needs to occur. This program explores what those processes are and how they take account of many stakeholders. Featuring interviews with some of Australia's foremost tourism experts, this is an absorbing, richly illustrated and up-to-date examination of the issues vital to this powerful industry. Ideal as a foundation program for TAFE and tertiary students." -- container.<br/>Format: Other<br/>Archived advertisement online "So where the bloody hell are you?" <a href="http://nla.gov.au/nla.arc-56943">http://nla.gov.au/nla.arc-56943</a><br/>Consumer behaviour in tourism / John Swarbrooke and Susan Horner.ent://SD_ILS/0/SD_ILS:269732024-05-15T02:29:05Z2024-05-15T02:29:05Zby Swarbrooke, John.<br/>Call Number 338.4791 SWA<br/>Publication Date 2007<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0708/2006934146-d.html">http://www.loc.gov/catdir/enhancements/fy0708/2006934146-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0707/2006934146.html">http://www.loc.gov/catdir/toc/fy0707/2006934146.html</a><br/>Water-based tourism, sport, leisure, and recreation experiences / [edited by] Gayle Jennings.ent://SD_ILS/0/SD_ILS:269752024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jennings, Gayle, 1955-<br/>Call Number 338.4791 WAT<br/>Publication Date 2007<br/>Summary Offers a unique insight into these growing areas of the tourism industry looking at their interaction, market profiles, advantages and their effects on the environment. Gayle Jennings, Griffith University, Australia.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0713/2007273314-d.html">http://www.loc.gov/catdir/enhancements/fy0713/2007273314-d.html</a><br/>The discovery of France / Graham Robb.ent://SD_ILS/0/SD_ILS:276542024-05-15T02:29:05Z2024-05-15T02:29:05Zby Robb, Graham, 1958-<br/>Call Number 944 ROB<br/>Publication Date 2007<br/>Summary "From maps, migration and magic, to linguistic differences and tribal disputes, The Discovery of France tells the whole story of this remarkable - and surprising - country."--BOOK JACKET.<br/>Format: Books<br/>Tourism planning and policy / Dianne Dredge, John Jenkins.ent://SD_ILS/0/SD_ILS:283652024-05-15T02:29:05Z2024-05-15T02:29:05Zby Dredge, Dianne.<br/>Call Number 338.479194 DRE<br/>Publication Date 2007<br/>Summary Contains excellent coverage of topics, including chapters on trends, perspectives, and practice, indigenous tourism, local tourism, and protected areas. Two practical features in each chapter illustrate and reinforce chapter content.<br/>Format: Books<br/>Tourism planning and development [digital videorecording] : a case study in sustainability.ent://SD_ILS/0/SD_ILS:245862024-05-15T02:29:05Z2024-05-15T02:29:05Zby Video Education Australiasia.<br/>Call Number TR DVD 338.479194 TOU<br/>Publication Date 2007<br/>Summary The program examines the careful co-operation and co-ordination between both public and private sectors and the involvement of the local community in achieving success and sustainability in tourism.<br/>Format: Books<br/>Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:257022024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2007<br/>Summary Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.<br/>Format: Books<br/>Travels with Thai food : a journey with Spirit House / Helen Brierty & Annette Fear.ent://SD_ILS/0/SD_ILS:249032024-05-15T02:29:05Z2024-05-15T02:29:05Zby Brierty, Helen.<br/>Call Number 641.59593 BRI<br/>Publication Date 2007<br/>Summary Take a trip to Thailand and back with the renowned chefs of Spirt House. Travels with Thai food unlocks the secrets of Thai cuisine and travel around one of the most beautiful countries on earth. Be prepared for a taste sensation in this showcase of modern Thai cuisine. Authors from the bestseller Spirit House.<br/>Format: Books<br/>Handbook of marketing research methodologies for hospitality and tourism / Ronald A. Nykiel.ent://SD_ILS/0/SD_ILS:249842024-05-15T02:29:05Z2024-05-15T02:29:05Zby Nykiel, Ronald A.<br/>Call Number 658.83 NYK<br/>Publication Date 2007<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip072/2006034083.html">http://www.loc.gov/catdir/toc/ecip072/2006034083.html</a><br/>Marketing leadership in hospitality and tourism : strategies and tactics for competitive advantage / Stowe Shoemaker, Robert C. Lewis, Peter C. Yesawich.ent://SD_ILS/0/SD_ILS:237122024-05-15T02:29:05Z2024-05-15T02:29:05Zby Shoemaker, Stowe.<br/>Call Number 647.940688 SHO<br/>Publication Date 2007<br/>Format: Books<br/>A host of opportunities : an introduction to hospitality management / Hubert B. Van Hoof ... [et al.]ent://SD_ILS/0/SD_ILS:238072024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van Hoof, Hubert B.<br/>Call Number 647.94068 HOS<br/>Publication Date 2007<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037609.html">http://www.loc.gov/catdir/toc/ecip065/2005037609.html</a><br/>Critical issues in ecotourism : understanding a complex tourism phenomenon / James Higham (ed.)ent://SD_ILS/0/SD_ILS:270102024-05-15T02:29:05Z2024-05-15T02:29:05Zby Higham, James E. S.<br/>Call Number 338.4791 CRI<br/>Publication Date 2007<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:270482024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-<br/>Call Number 338.4791068 PAG<br/>Publication Date 2007<br/>Summary "Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics."--BOOK JACKET.<br/>Format: Books<br/>Tourism and indigenous peoples : issues and implications / editors, Richard Butler and Tom Hinch.ent://SD_ILS/0/SD_ILS:270542024-05-15T02:29:05Z2024-05-15T02:29:05Zby Butler, Richard, 1943-<br/>Call Number 338.4791 TOU<br/>Publication Date 2007<br/>Summary This is a unique text examining the role of indigenous societies in tourism and how they interact within the tourism nexus. Unusually, it focuses on the active role that indigenous peoples take in the industry and uses international case studies and experiences to provide global context. Australasian content.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0827/2008272511-d.html">http://www.loc.gov/catdir/enhancements/fy0827/2008272511-d.html</a><br/>Introduction to tourism in Australia : development, issues and change / Colin Michael Hall.ent://SD_ILS/0/SD_ILS:239902024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.479194 HAL<br/>Publication Date 2007<br/>Format: Books<br/>The hairy bikers ride again / Dave Myers and Si King ; additional material by John Stroud and Vikram Jayanti.ent://SD_ILS/0/SD_ILS:247932024-05-15T02:29:05Z2024-05-15T02:29:05Zby Myers, Dave.<br/>Call Number 641.59 MYE<br/>Publication Date 2007<br/>Format: Books<br/>Key concepts in tourism / Loykie Lominé and James Edmunds.ent://SD_ILS/0/SD_ILS:247972024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lominé, Loykie.<br/>Call Number 338.4791 LOM<br/>Publication Date 2007<br/>Format: Books<br/><a href=" http://www.loc.gov/catdir/toc/ecip0718/2007021659.html"> http://www.loc.gov/catdir/toc/ecip0718/2007021659.html</a>
<a href=" http://www.loc.gov/catdir/enhancements/fy0727/2007021659-d.html"> http://www.loc.gov/catdir/enhancements/fy0727/2007021659-d.html</a><br/>The restaurants book : ethnographies of where to eat / edited by David Beriss and David Sutton.ent://SD_ILS/0/SD_ILS:272482024-05-15T02:29:05Z2024-05-15T02:29:05Zby Beriss, David.<br/>Call Number 394.10973 RES<br/>Publication Date 2007<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0801/2007039584-t.html">View table of contents only</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0801/2007039584-d.html">http://www.loc.gov/catdir/enhancements/fy0801/2007039584-d.html</a><br/>Korean cultural insights.ent://SD_ILS/0/SD_ILS:317972024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 951.9 KOR<br/>Publication Date 2007<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:319202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Nickson, Dennis.<br/>Call Number 647.940683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>How to market your accommodation business effectively / written by Susan Briggs for VisitBritain.ent://SD_ILS/0/SD_ILS:1580202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Briggs, Susan.<br/>Call Number 647.9441 BRI<br/>Publication Date 2007<br/>Format: Books<br/>Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows.ent://SD_ILS/0/SD_ILS:215992024-05-15T02:29:05Z2024-05-15T02:29:05Zby Powers, Thomas F.<br/>Call Number 647.94 POW<br/>Publication Date 2006<br/>Summary "Introduction to the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from individual roles to operational issues." "Students easily gain a clear understanding of the size and scope of this expanding industry from the authors' accessible treatment. Introduction to the Hospitality Industry, Sixth Edition is perfect introductory reading for students interested in a career in the hospitality sector."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009599.html">http://www.loc.gov/catdir/toc/ecip0417/2004009599.html</a><br/>The Hairy Bikers' cookbook / Dave Myers and Si King ; additional material by John Stroud and Vikram Jayanti.ent://SD_ILS/0/SD_ILS:226212024-05-15T02:29:05Z2024-05-15T02:29:05Zby Myers, Dave.<br/>Call Number 641.59 MYE<br/>Publication Date 2006<br/>Format: Books<br/>Innovation in hospitality and tourism / Mike Peters, Birgit Pikkemaat, editors.ent://SD_ILS/0/SD_ILS:238812024-05-15T02:29:05Z2024-05-15T02:29:05Zby Peters, Mike, 1966-<br/>Call Number 647.94 INN<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip066/2005036307.html">http://www.loc.gov/catdir/toc/ecip066/2005036307.html</a><br/>Tourism : a modern synthesis / Stephen J. Page and Joanne Connell.ent://SD_ILS/0/SD_ILS:240902024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-<br/>Call Number 338.4791 PAG<br/>Publication Date 2006<br/>Format: Books<br/>Crisis management in the tourism industry / Dirk Glaesser.ent://SD_ILS/0/SD_ILS:241052024-05-15T02:29:05Z2024-05-15T02:29:05Zby Glaesser, Dirk.<br/>Call Number 338.4791 GLA<br/>Publication Date 2006<br/>Format: Books<br/>Cases in sustainable tourism : an experiential approach to making decisions / Irene M. Herremans, editor.ent://SD_ILS/0/SD_ILS:230522024-05-15T02:29:05Z2024-05-15T02:29:05Zby Herremans, Irene M.<br/>Call Number 338.4791 CAS<br/>Publication Date 2006<br/>Summary "Cases in Sustainable Tourism is a teaching tool that places students in real-life situations where they are faced with complex decisions on the economic, social, and environmental sustainability of actual cases from the tourism and hospitality industry. Cases are based on actual organizations or activities and accompanied by resource guides, illustrations, exhibits, multimedia materials, and photographs to help students make difficult but realistic decisions about traveling responsibilities (accommodations and airlines), adventure tourism, the sustainability of national parks, and land development and governance."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005024816.html">http://www.loc.gov/catdir/toc/ecip0518/2005024816.html</a><br/>Marketing research / Donald R. Cooper ; Pamela S. Schindler.ent://SD_ILS/0/SD_ILS:261432024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cooper, Donald R.<br/>Call Number 658.83 COO<br/>Publication Date 2006<br/>Format: Books<br/>Elvis lives in Parkes [digital videorecording] / writer [and] director, Anthony Mullins ; producers, Noelene Hayes & Melissa Fox.ent://SD_ILS/0/SD_ILS:260202024-05-15T02:29:05Z2024-05-15T02:29:05Zby Mullins, Anthony.<br/>Call Number TR DVD 658.007994 ELV<br/>Publication Date 2006<br/>Summary "Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia"--Container. Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.<br/>Format: Books<br/>Travel and tourism public relations : an introductory guide for hospitality managers / Dennis E. Deuschl.ent://SD_ILS/0/SD_ILS:269872024-05-15T02:29:05Z2024-05-15T02:29:05Zby Deuschl, Dennis E.<br/>Call Number 647.940688 DEU<br/>Publication Date 2006<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens.ent://SD_ILS/0/SD_ILS:214512024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kotler, Philip, 1931-<br/>Call Number 647.940688 KOT<br/>Publication Date 2006<br/>Summary "Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how." "Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing."--BOOK JACKET.<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:227922024-05-15T02:29:05Z2024-05-15T02:29:05Zby Weaver, David B. (David Bruce)<br/>Call Number 338.479194 WEA<br/>Publication Date 2006<br/>Format: Books<br/>Cases in hospitality and tourism management / edited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot.ent://SD_ILS/0/SD_ILS:216242024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jarvis, Ken.<br/>Call Number 647.94068 CAS<br/>Publication Date 2006<br/>Summary "Cases in Hospitality and Tourism Management is a compilation of cases contributed by authors from around the world. Students encounter real-life situations that enhance their learning experience. Organized by industry segment, the book's cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics. Questions at the end of each case stimulate critical-thinking and decision-making skills."--BOOK JACKET.<br/>Format: Regular print<br/>Sustainable tourism : theory and practice / David Weaver.ent://SD_ILS/0/SD_ILS:218362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Weaver, David B. (David Bruce)<br/>Call Number 338.4791 WEA<br/>Publication Date 2006<br/>Format: Books<br/>Indigenous ecotourism : sustainable development and management / Heather D. Zeppel.ent://SD_ILS/0/SD_ILS:236702024-05-15T02:29:05Z2024-05-15T02:29:05Zby Zeppel, Heather D.<br/>Call Number 338.4791 ZEP<br/>Publication Date 2006<br/>Summary "This volume reviews indigenous ecotourism as a special type of nature-based tourism and examines the key principles of conservation and community benefits from indigenous-owned and operated ecotourism businesses or joint ventures. It compares indigenous ecotourism in developed and developing countries and provides global case studies of indigenous ecotourism projects in the Pacific Islands, Africa, Latin America and Southeast Asia. The book analyses key factors and constraints for sustainable development of Indigenous ecotourism and explores the growing links between biodiversity conservation, ecotourism and indigenous rights. It will appeal to practitioners, researchers and students in ecotourism and sustainable tourism, indigenous studies, conservation, natural resource management and community development."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037106.html">http://www.loc.gov/catdir/toc/ecip065/2005037106.html</a><br/>Wholefood : heal - nourish - delight / Jude Blereau.ent://SD_ILS/0/SD_ILS:234892024-05-15T02:29:05Z2024-05-15T02:29:05Zby Blereau, Jude.<br/>Call Number 641.563 BLE<br/>Publication Date 2006<br/>Format: Books<br/>Advances in hospitality and leisure. Volume 2 / edited by Joseph S. Chen.ent://SD_ILS/0/SD_ILS:230442024-05-15T02:29:05Z2024-05-15T02:29:05Zby Chen, Joseph S.<br/>Call Number 647.940685 ADV<br/>Publication Date 2006<br/>Format: Books<br/>Vacation decision making / Alain Decrop.ent://SD_ILS/0/SD_ILS:230472024-05-15T02:29:05Z2024-05-15T02:29:05Zby Decrop, Alain.<br/>Call Number 910.688 DEC<br/>Publication Date 2006<br/>Summary "The focus of this book is on vacation planning and decision making, which is the cornerstone of tourist behaviour and tourism marketing. Choosing and buying tourism products and services includes a lot of decisions, many of which involve complex decision-making processes. Both the generic decision to go on vacation or not and more specific travel decisions are considered in this book, from an individual and social point of view. It includes an overview of the basics of tourist behaviour and decision making, together with the results of an in-depth qualitative study. This book will be of significant interest to researchers and advanced students in tourism, leisure, marketing and psychology and also to practitioners in the tourism industry."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0514/2005016928.html">http://www.loc.gov/catdir/toc/ecip0514/2005016928.html</a><br/>Australian travel & tourism law / Anthony J. Cordato.ent://SD_ILS/0/SD_ILS:262812024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cordato, Anthony J.<br/>Call Number 343.9407891 COR<br/>Publication Date 2006<br/>Summary The fourth edition of this book introduces the reader to the law of this industry in a clear and readable style. The work has been updated and expanded to cover changes to legislation and include new case law since the publication of the previous edition. This work is specifically designed both as a text for students of travel, tourism and hospitality, and as a useful reference for travel agents, tour operators, carriers and tourism industry advisors.<br/>Format: Books<br/>Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.ent://SD_ILS/0/SD_ILS:214692024-05-15T02:29:05Z2024-05-15T02:29:05Zby Powers, Thomas F.<br/>Call Number 647.94068 POW<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009419.html">http://www.loc.gov/catdir/toc/ecip0417/2004009419.html</a><br/>Managing world heritage sites / edited by Anna Leask and Alan Fyall.ent://SD_ILS/0/SD_ILS:235912024-05-15T02:29:05Z2024-05-15T02:29:05Zby Leask, Anna.<br/>Call Number 363.69 MAN<br/>Publication Date 2006<br/>Format: Books<br/>Tourism business frontiers : consumers, products and industry / edited by Dimitrios Buhalis and Carlos Costa.ent://SD_ILS/0/SD_ILS:218352024-05-15T02:29:05Z2024-05-15T02:29:05Zby Buhalis, Dimitrios.<br/>Call Number 338.4791 TOU<br/>Publication Date 2006<br/>Format: Books<br/>Progress in tourism marketing / [edited by] Metin Kozak, Luisa Andreu.ent://SD_ILS/0/SD_ILS:228702024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kozak, M. (Metin), 1968-<br/>Call Number 338.47910688 PRO<br/>Publication Date 2006<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006043305-d.html">http://www.loc.gov/catdir/enhancements/fy0632/2006043305-d.html</a><br/>Tourism and global environmental change : ecological, social, economic, and political interrelationships / edited by Stefan Gössling and C. Michael Hall.ent://SD_ILS/0/SD_ILS:228952024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gössling, Stefan.<br/>Call Number 338.4791 TOU<br/>Publication Date 2006<br/>Summary "Tourism and Global Environmental Change provides the first comprehensive analysis of the economic, social and political interrelationships between tourism and global environmental change. In this book, tourism is seen to be both a significant contributor to global environmental change and one of the economic sectors that potentially will be most impacted by such changes."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0511/2005011328.html">http://www.loc.gov/catdir/toc/ecip0511/2005011328.html</a><br/>Introduction to hospitality management / John R. Walker.ent://SD_ILS/0/SD_ILS:239362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Walker, John R., 1944-<br/>Call Number 647.94068 WAL<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/>The geography of tourism and recreation : environment, place, and space / C. Michael Hall and Stephen J. Page.ent://SD_ILS/0/SD_ILS:221742024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.4791 HAL<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip054/2004028639.html">http://www.loc.gov/catdir/toc/ecip054/2004028639.html</a><br/>Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.ent://SD_ILS/0/SD_ILS:241992024-05-15T02:29:05Z2024-05-15T02:29:05Zby Saee, John.<br/>Call Number 647.94068 SAE<br/>Publication Date 2006<br/>Summary "This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip068/2006004796.html">http://www.loc.gov/catdir/toc/ecip068/2006004796.html</a><br/>The spread of yield management practices : the need for systematic approches / Fabiola Sfodera. (editor).ent://SD_ILS/0/SD_ILS:290462024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 658.1554 SPR<br/>Publication Date 2006<br/>Summary "Yield Management, an effective technique for the optimisation of revenue, used to be the exclusive prerogative of large companies such as airlines. Today, it is also accessible to entrepreneurs in the hospitality, distribution and restaurant sectors. This book offers insights into the creation and implementation of a yield management system for such businesses and solutions to the organisational and managerial problems that its application entails. It is written by tourism researchers, entrepreneurs and tourism consultants as well as experts from software houses who have designed operational tools for a successful yield management."--BOOK JACKET.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html">http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html">http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html</a><br/>Hotel, lodging, restaurant and resort management : a service quality perspective / Percy K. Singh.ent://SD_ILS/0/SD_ILS:1527442024-05-15T02:29:05Z2024-05-15T02:29:05Zby Singh, Percy K., 1950-<br/>Call Number 647.94 SIN<br/>Publication Date 2006<br/>Format: Books<br/>Management accounting for the hospitality, tourism and leisure industries : a strategic approach / Debra Adams.ent://SD_ILS/0/SD_ILS:1527772024-05-15T02:29:05Z2024-05-15T02:29:05Zby Adams, Debra.<br/>Call Number 647.940681 ADA<br/>Publication Date 2006<br/>Format: Books<br/>Gay tourism : culture and context / Gordon Waitt, Kevin Markwell.ent://SD_ILS/0/SD_ILS:256112024-05-15T02:29:05Z2024-05-15T02:29:05Zby Waitt, Gordon.<br/>Call Number 338.4791 WAI<br/>Publication Date 2006<br/>Summary "The pink tourism dollar now represents a highly profitable niche of the tourism market. Gay Tourism: Culture and Context critically investigates the emergence of a commercial gay tourism industry for male clients, the way it is organized, and how the tourism industry promotes cities, resorts, and nations as 'gay' destinations. This careful examination critically questions the social, political, and cultural implications regarding relationships between gay tourism, Western gay male culture, the erotic, sexual politics, and sexual diversity."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005025729.html">http://www.loc.gov/catdir/toc/ecip0518/2005025729.html</a><br/>Community development through tourism / Sue Beeton.ent://SD_ILS/0/SD_ILS:234462024-05-15T02:29:05Z2024-05-15T02:29:05Zby Beeton, Sue.<br/>Call Number 338.47910994 BEE<br/>Publication Date 2006<br/>Format: Books<br/>Tourism : the business of travel / Roy A. Cook, Fort Lewis College, Laura J. Yale, Fort Lewis College, Professor Emeritus, Joseph J. Marqua, Sports Express, LLC.ent://SD_ILS/0/SD_ILS:3119092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cook, Roy A., author.<br/>Call Number 338.4791 COO<br/>Publication Date 2006<br/>Format: Regular print<br/>Tourism : change, impacts, and opportunities / Geoffrey Wall and Alister Mathieson.ent://SD_ILS/0/SD_ILS:3123652024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wall, Geoffrey, author.<br/>Call Number 338.4791 WAL<br/>Publication Date 2006<br/>Summary "Tourism: Change, Impacts and Opportunities' provides a comprehensive and balanced discussion of the impacts of tourism. The authors address the nature of tourism and tourists and the economic, physical and social impact that can result from their activity. New approaches to impact assessment are also considered. A wide range of examples from developed and developing countries illustrate the points raised in the text." -- Publisher's website.<br/>Format: Books<br/>Tourism : rethinking the social science of mobility / C. Michael Hall.ent://SD_ILS/0/SD_ILS:206142024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.4791 HAL<br/>Publication Date 2005<br/>Format: Books<br/>Leisure and recreation management / George Torkildsen.ent://SD_ILS/0/SD_ILS:241112024-05-15T02:29:05Z2024-05-15T02:29:05Zby Torkildsen, George<br/>Call Number 338.4791 TOR<br/>Publication Date 2005<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html">http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html</a><br/>The pursuit of wonder : how Australia's landscape was explored, nature discovered and tourism unleashed / Julia Horne.ent://SD_ILS/0/SD_ILS:216802024-05-15T02:29:05Z2024-05-15T02:29:05Zby Horne, Julia.<br/>Call Number 338.479194 HOR<br/>Publication Date 2005<br/>Format: Books<br/>Diving the world's coral reefs / consultant editor, Jack Jackson.ent://SD_ILS/0/SD_ILS:218462024-05-15T02:29:05Z2024-05-15T02:29:05Zby Jackson, Jack, 1938-<br/>Call Number 797.23 DIV<br/>Publication Date 2005<br/>Summary This title offers insight into the natural history and ecology of coral reefs, together with a first-rate selection of dives. Coral reefs are threatened as never before. The catastrophic bleaching that took place in 1998 damaged reefs around the world, and affected areas will take many years to recover (the 2004 tsunami did not create significant damage). Human impact is contributing to the decline of reefs, with overfishing, pollution, mining and even reef-based tourism being factors. This book will underline the urgent need to safeguard coral reefs - the most extensive and spectacular natural structures on the planet.<br/>Format: Books<br/>Australia's best wine tours : the essential cellar-door touring companion / Derek Barton.ent://SD_ILS/0/SD_ILS:208272024-05-15T02:29:05Z2024-05-15T02:29:05Zby Barton, Derek (Alan Derek)<br/>Call Number 919.4 BAR<br/>Publication Date 2005<br/>Format: Books<br/>Meetings, expositions, events, and conventions : an introduction to the industry / [edited by] George G. Fenich.ent://SD_ILS/0/SD_ILS:213012024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fenich, George G.<br/>Call Number 658.456 MEE<br/>Publication Date 2005<br/>Summary "Meetings, expositions, events and conventions (MEEC) is one of the fastest growing segments of the United States economy, and embraces multiple aspects of the hospitality and tourism industry. This book provides a thorough understanding of the MEEC industry."--BOOK JACKET.<br/>Format: Books<br/>International encyclopedia of hospitality management / chief editor, Abraham Pizam.ent://SD_ILS/0/SD_ILS:276612024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pizam, Abraham.<br/>Call Number 647.94068 INT<br/>Publication Date 2005<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html">http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html</a><br/>Tourism : principles and practice / Chris Cooper ... [et al.].ent://SD_ILS/0/SD_ILS:204272024-05-15T02:29:05Z2024-05-15T02:29:05Zby Cooper, Chris, 1952-<br/>Call Number 338.4791 TOU<br/>Publication Date 2005<br/>Format: Books<br/>Worldwide destinations casebook : the geography of travel and tourism / Brian Boniface and Chris Cooper.ent://SD_ILS/0/SD_ILS:210132024-05-15T02:29:05Z2024-05-15T02:29:05Zby Boniface, Brian G.<br/>Call Number 338.4791 BON<br/>Publication Date 2005<br/>Summary "This book provides you with a variety of case studies based on the geography of travel and tourism. The book is designed to be used as a a companion volume with the core text - Worldwide destinations : the geography of travel and tourism (4th edition, 2005)."-- Introduction.<br/>Format: Books<br/>Niche tourism : contemporary issues, trends and cases / edited by Marina Novelli.ent://SD_ILS/0/SD_ILS:270532024-05-15T02:29:05Z2024-05-15T02:29:05Zby Novelli, Marina.<br/>Call Number 338.4791 NIC<br/>Publication Date 2005<br/>Format: Books<br/>Heads in beds : hospitality and tourism marketing / Ivo Raza.ent://SD_ILS/0/SD_ILS:213042024-05-15T02:29:05Z2024-05-15T02:29:05Zby Raza, Ivo, 1968-<br/>Call Number 647.940688 RAZ<br/>Publication Date 2005<br/>Summary "In Heads in Beds: Hospitality and Tourism Marketing, author Ivo Raza teaches the reader how to build brands, generate sales and grow profits through marketing. Written for students as well as practitioners, this book is based on eight principles that the author teaches and brings to life." "Heads in Beds: Hospitality and Tourism Marketing contains extensive discussion and practical information about the marketing job, markets and products, marketing budgets, branding, advertising, creation of brochures and collateral materials, promotions and public relations, Internet marketing, and several key topics not found in other resources such as: marketing to travel agents; COOP marketing with wholesalers; and loyalty marketing."--BOOK JACKET.<br/>Format: Books<br/>The business of tourism management / edited by John Beech and Simon Chadwick.ent://SD_ILS/0/SD_ILS:220122024-05-15T02:29:05Z2024-05-15T02:29:05Zby Beech, John G., 1947-<br/>Call Number 338.4791068 BUS<br/>Publication Date 2005<br/>Format: Books<br/>Happiest celebration on Earth [digital videorecording] : vacation planning kit.ent://SD_ILS/0/SD_ILS:223642024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number DVD 917.5924 HAP<br/>Publication Date 2005<br/>Format: Other<br/>Australian case studies in strategic marketing / Michael D. Clemes and Gregory J. Brush.ent://SD_ILS/0/SD_ILS:2926492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Clemes, Michael D., author.<br/>Call Number 658.800994 CLE<br/>Publication Date 2005<br/>Format: Books<br/>Needs based segmentation for the Australian dining out marketent://SD_ILS/0/SD_ILS:248282024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number 647.950994 NEE<br/>Publication Date 2004<br/>Summary The aim of the study is to provide the Restaurant and Catering Industry Action Agenda (RCIAA) with information to assist development and promotion of an industry led generic marketing campaign that educates and increases consumer awareness of the value of eating out. The objective of this campaign is to grow the Dining Out category by encouraging Australians to increase the frequency of dining out experiences, and by increasing the yield.<br/>Format: Computer file<br/><a href="http://www.industry.gov.au/assets/documents/itrinternet/TheAustDiningOutMarketRoyMorganResearchReportAug0420050214095817.pdf">http://www.industry.gov.au/assets/documents/itrinternet/TheAustDiningOutMarketRoyMorganResearchReportAug0420050214095817.pdf</a><br/>Spick and span [digital videorecording].ent://SD_ILS/0/SD_ILS:278452024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 648.5 SPI<br/>Publication Date 2004<br/>Summary Cleaning is a serious business in tourism and hospitality. All it takes is one case of food poisoning or a bad reaction to improperly used chemicals to potentially ruin a business. This program explores cleaning in the tourism and hospitality industries.<br/>Format: Other<br/>Tourism management / Neil Leiper.ent://SD_ILS/0/SD_ILS:195652024-05-15T02:29:05Z2024-05-15T02:29:05Zby Leiper, Neil.<br/>Call Number 338.4791 LEI<br/>Publication Date 2004<br/>Format: Books<br/>Understanding and managing tourism / John I. Richardson & Martin Fluker.ent://SD_ILS/0/SD_ILS:187602024-05-15T02:29:05Z2024-05-15T02:29:05Zby Richardson, John I. (John Ivor), 1931-<br/>Call Number 338.479194 TOU<br/>Publication Date 2004<br/>Format: Books<br/>Communication skills for effective management / Owen Hargie, David Dickson and Dennis Tourish.ent://SD_ILS/0/SD_ILS:187842024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hargie, Owen.<br/>Call Number 658.45 HAR<br/>Publication Date 2004<br/>Format: Books<br/>Culinary taste : consumer behaviour in the international restaurant sector / edited by Donald Sloan.ent://SD_ILS/0/SD_ILS:228362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sloan, Donald.<br/>Call Number 641.013 CUL<br/>Publication Date 2004<br/>Summary "Culinary Taste: Consumer Behaviour in the International Restaurant Sector looks at the factors that influence our culinary tastes and dining behaviour, illustrating how they can translate into successful business in industry."--BOOK JACKET.<br/>Format: Books<br/>E-commerce & information technology in hospitality & tourism / Zongqing Zhou.ent://SD_ILS/0/SD_ILS:185352024-05-15T02:29:05Z2024-05-15T02:29:05Zby Zhou, Zongqing.<br/>Call Number 647.940285 ZHO<br/>Publication Date 2004 2003<br/>Format: Books<br/>Culinary tourism / edited by Lucy M. Long.ent://SD_ILS/0/SD_ILS:194122024-05-15T02:29:05Z2024-05-15T02:29:05Zby Long, Lucy M., 1956-<br/>Call Number 338.4791 CUL<br/>Publication Date 2004<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip042/2003008804.html">http://www.loc.gov/catdir/toc/ecip042/2003008804.html</a><br/>Successful event management : a practical handbook / Anton Shone and Bryn Parry.ent://SD_ILS/0/SD_ILS:204422024-05-15T02:29:05Z2024-05-15T02:29:05Zby Shone, Anton.<br/>Call Number 658.456 SHO<br/>Publication Date 2004<br/>Summary "This is the essential guide for anyone who needs to know how to organize a special event: a festival, a celebration party, a media launch or an annual fete. The authors' combination of industry experience, expertise and a lively approach make this an ideal book for students of Events Management, Business, Tourism, Media Studies and related courses as well as being a valuable handbook for practitioners currently organizing events."--BOOK JACKET.<br/>Format: Books<br/>Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.ent://SD_ILS/0/SD_ILS:246852024-05-15T02:29:05Z2024-05-15T02:29:05Zby Laws, Eric, 1945-<br/>Call Number 647.94068 HOS<br/>Publication Date 2004<br/>Summary "Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0420/2004016723.html">http://www.loc.gov/catdir/toc/ecip0420/2004016723.html</a><br/>Festival and events management : an international arts and culture perspective / edited by Ian Yeoman [and 4 others].ent://SD_ILS/0/SD_ILS:3118862024-05-15T02:29:05Z2024-05-15T02:29:05Zby Yeoman, Ian.<br/>Call Number 658.456 FES<br/>Publication Date 2004<br/>Summary This title explores the central role of events management in the cultural, tourism and arts industries. It includes international case studies of arts and leisure events, together with case studies from Europe, New Zealand, Australia and the USA.<br/>Format: Books<br/>Heritage tourism / Dallen J. Timothy and Stephen Boyd.ent://SD_ILS/0/SD_ILS:234012024-05-15T02:29:05Z2024-05-15T02:29:05Zby Timothy, Dallen J.<br/>Call Number 338.4791 TIM<br/>Publication Date 2003<br/>Format: Books<br/>Dictionary of travel, tourism and hospitality / S. Medlik.ent://SD_ILS/0/SD_ILS:172492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Medlik, S. (Slavoj), 1928-<br/>Call Number 338.479103 MED<br/>Publication Date 2003<br/>Format: Books<br/>Service quality in leisure and tourism / Christine Williams, John Buswell.ent://SD_ILS/0/SD_ILS:176232024-05-15T02:29:05Z2024-05-15T02:29:05Zby Williams, Christine, 1951-<br/>Call Number 338.4791 WIL<br/>Publication Date 2003<br/>Summary "This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and tourism industry. Suitable for students, researchers and leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and management of service delivery and critically evaluates the various quality management methods, systems, techniques and approaches that can be applied to the leisure and tourism business environment."--BOOK JACKET.<br/>Format: Books<br/>Business development in licensed retailing : a unit manager's guide / Conrad Lashley and Guy Lincoln.ent://SD_ILS/0/SD_ILS:229682024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lashley, Conrad.<br/>Call Number 647.95068 LAS<br/>Publication Date 2003<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0620/2004276556-d.html">http://www.loc.gov/catdir/enhancements/fy0620/2004276556-d.html</a>
Table of contents <a href="http://www.loc.gov/catdir/enhancements/fy0620/2004276556-t.html">http://www.loc.gov/catdir/enhancements/fy0620/2004276556-t.html</a><br/>Sport and adventure tourism / Simon Hudson, editor.ent://SD_ILS/0/SD_ILS:183992024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hudson, Simon.<br/>Call Number 338.4791 SPO<br/>Publication Date 2003<br/>Summary "A one-of-a-kind reference source, Sport and Adventure Tourism presents a comprehensive look of all facets of sport-related tourism and leisure management. Concise and easy to read, the book delivers incisive commentary from an international range of the foremost experts in the field. Essential for professionals and educators, this is a highly readable handbook for anyone interested in this dynamic part of the tourism industry."--BOOK JACKET.<br/>Format: Books<br/>Adventure tourism : the new frontier / John Swarbrooke ... [et al.].ent://SD_ILS/0/SD_ILS:176532024-05-15T02:29:05Z2024-05-15T02:29:05Zby Swarbrooke, John.<br/>Call Number 338.4791 ADV<br/>Publication Date 2003<br/>Summary "Well-reasoned and succinct analysis of the development and nature of adventure tourism accompanies these studies, ensuring that Adventure Tourism: the new frontier is ideal for both undergraduate and postgraduate students of tourism, and for professionals involved in managing adventure tourism enterprises."--BOOK JACKET.<br/>Format: Books<br/>eTourism : information technology for strategic tourism management / Dimitrios Buhalis.ent://SD_ILS/0/SD_ILS:246742024-05-15T02:29:05Z2024-05-15T02:29:05Zby Buhalis, Dimitrios.<br/>Call Number 338.47910285 BUH<br/>Publication Date 2003<br/>Summary "This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating."--BOOK JACKET.<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:184192024-05-15T02:29:05Z2024-05-15T02:29:05Zby Page, Stephen, 1963-<br/>Call Number 338.4791 PAG<br/>Publication Date 2003<br/>Summary "Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate via the use of global examples and case studies such as the impacts of 9/11 and the terrorist attack in Bali."--BOOK JACKET.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a><br/>Food tourism around the world : development, management, and markets / edited by C. Michael Hall ... [et al.].ent://SD_ILS/0/SD_ILS:181792024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.4791 FOO<br/>Publication Date 2003<br/>Format: Books<br/>Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:185612024-05-15T02:29:05Z2024-05-15T02:29:05Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2003<br/>Format: Books<br/>Introduction to tourism : dimensions, and issues / Colin Michael Hall.ent://SD_ILS/0/SD_ILS:185682024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.479194 HAL<br/>Publication Date 2003<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:185722024-05-15T02:29:05Z2024-05-15T02:29:05Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2003<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens.ent://SD_ILS/0/SD_ILS:170772024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kotler, Philip, 1931-<br/>Call Number 647.940688 KOT<br/>Publication Date 2003 2002<br/>Format: Books<br/>Enriching the experience : an interpretive approach to tour guiding / John Pastorelli.ent://SD_ILS/0/SD_ILS:172912024-05-15T02:29:05Z2024-05-15T02:29:05Zby Pastorelli, John, 1962-<br/>Call Number 338.4791 PAS<br/>Publication Date 2003<br/>Format: Books<br/>Restoring tourism destinations in crisis : a strategic marketing approach / David Beirman.ent://SD_ILS/0/SD_ILS:175842024-05-15T02:29:05Z2024-05-15T02:29:05Zby Beirman, David.<br/>Call Number 338.4791 BEI<br/>Publication Date 2003<br/>Format: Books<br/>Strategic management for travel and tourism / Nigel Evans, David Campbell, George Stonehouse.ent://SD_ILS/0/SD_ILS:184342024-05-15T02:29:05Z2024-05-15T02:29:05Zby Evans, Nigel.<br/>Call Number 338.4791 STR<br/>Publication Date 2003<br/>Format: Books<br/>Employment relations in the hospitality and tourism industries / Rosemary Lucas.ent://SD_ILS/0/SD_ILS:190352024-05-15T02:29:05Z2024-05-15T02:29:05Zby Lucas, Rosemary.<br/>Call Number 647.940683 LUC<br/>Publication Date 2003<br/>Summary "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip046/2003014694.html">http://www.loc.gov/catdir/toc/ecip046/2003014694.html</a><br/>Travel & tour management / Warwick Frost.ent://SD_ILS/0/SD_ILS:185412024-05-15T02:29:05Z2024-05-15T02:29:05Zby Frost, Warwick.<br/>Call Number 338.4791 FRO<br/>Publication Date 2003<br/>Summary Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.<br/>Format: Books<br/>Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.ent://SD_ILS/0/SD_ILS:278072024-05-15T02:29:05Z2024-05-15T02:29:05Zby Kusluvan, Salih.<br/>Call Number 647.94068 MAN<br/>Publication Date 2003<br/>Format: Books<br/>Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.ent://SD_ILS/0/SD_ILS:271622024-05-15T02:29:05Z2024-05-15T02:29:05Zby Powers, Thomas F.<br/>Call Number 647.94068 POW<br/>Publication Date 2003 2002<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2001045582.html">http://www.loc.gov/catdir/toc/wiley021/2001045582.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley036/2001045582.html">http://www.loc.gov/catdir/description/wiley036/2001045582.html</a><br/>Marine mammals : fisheries, tourism and management issues / Nick Gales, Mark Hindell and Roger Kirkwood, editors.ent://SD_ILS/0/SD_ILS:251492024-05-15T02:29:05Z2024-05-15T02:29:05Zby Gales, Nicholas J.<br/>Call Number 333.9595 MAR<br/>Publication Date 2003<br/>Summary "Brings together contributions from 68 leading scientists from 12 countries to provide a comprehensive, up-to-date review on the way we manage our interactions with whales, dolphins, seals and dugongs. The book examines how we have fared conserving the world?s marine mammal populations, with a focus on the key issues of fisheries and tourism. From a unique southern hemisphere perspective, the authors consider how science informs the culling debate, how wild fisheries and aquaculture interact with marine mammal populations and how we might manage the effects of whale, dolphin and seal watching industries. The authors also address other issues such as the way in which ethics, genetics, acoustics, ecosystem models and pollution influence the management and conservation of marine mammals. Marine Mammals is an invaluable and accessible resource for all those involved with marine mammals, including scientists, managers, policy makers, industry representatives and students."--Publisher website.<br/>Format: Books<br/>Table of contents <a href="http://www.publish.csiro.au/samples/MarineMammalsContents.pdf">http://www.publish.csiro.au/samples/MarineMammalsContents.pdf</a>
Sample chapter 1 <a href="http://www.publish.csiro.au/samples/MarineMammalsSample.pdf">http://www.publish.csiro.au/samples/MarineMammalsSample.pdf</a><br/>The ethics of tourism development / Mick Smith & Rosaleen Duffy.ent://SD_ILS/0/SD_ILS:184682024-05-15T02:29:05Z2024-05-15T02:29:05Zby Smith, Mick, 1961-<br/>Call Number 338.4791 SMI<br/>Publication Date 2003<br/>Summary "Mick Smith is Reader in Sociology at the University of Abertay Dundee." "Rosaleen Duffy is a lecturer in Politics and International Relations at Lancaster University."--BOOK JACKET.<br/>Format: Books<br/>Tasting tourism : travelling for food and drink / Priscilla Boniface.ent://SD_ILS/0/SD_ILS:184692024-05-15T02:29:05Z2024-05-15T02:29:05Zby Boniface, Priscilla.<br/>Call Number 338.4791 BON<br/>Publication Date 2003<br/>Summary "This book examines food and drink tourism, as it is now and is likely to develop, through a cultural 'lens'. It asks: what is food and drink tourism, and why have food and drink provisions and information points become tourist destinations in their own right, rather than remaining among a number of tourism features and components? While it offers a range of international examples, the main focus is on food and drink tourism in the UK. What with the current diversification of tourism in rural areas, the increased popularity of this type of tourism in the UK, the series of BSE, vCJD and foot and mouth crises in British food production, and the cultural and ethnic fusion in British towns and cities, it makes a particularly rich place in which to explore this subject.". "The author concludes that the future of food and drink tourism lies in diversity and distinctiveness. In an era of globalisation, there is a particular desire to enjoy varied, rather than mono-cultural ambiance and experience. She also notes that there is an immediacy of gratification in food and drink consumption which has become a general requirement of contemporary society."--BOOK JACKET.<br/>Format: Books<br/>Current issues and development in hospitality and tourism satisfaction / John A. Williams, Muzaffer Uysal, editors.ent://SD_ILS/0/SD_ILS:246872024-05-15T02:29:05Z2024-05-15T02:29:05Zby Williams, John A. (John Alan)<br/>Call Number 647.94 CUR<br/>Publication Date 2003<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0410/2003023286.html">http://www.loc.gov/catdir/toc/ecip0410/2003023286.html</a><br/>How to provide better access to tourist accommodation services : increase your profits.ent://SD_ILS/0/SD_ILS:223962024-05-15T02:29:05Z2024-05-15T02:29:05Zby Access Audits Australia.<br/>Call Number 647.940870994 HOW<br/>Publication Date 2003<br/>Format: Books<br/>Ecotourism policy and planning / edited by D. Fennell and R.K. Dowling.ent://SD_ILS/0/SD_ILS:175082024-05-15T02:29:05Z2024-05-15T02:29:05Zby Fennell, David A., 1963-<br/>Call Number 338.4791 ECO<br/>Publication Date 2003<br/>Summary "This book provides an objective overview of the extent of international ecotourism policy, with contributions from academics and policy makers from around the world. The contents are covered in four sections: understanding ecotourism policies, regional case studies, country case studies and continental case studies. There is also a concluding chapter by the editors. The book will be of interest to researchers, practitioners and policy makers in tourism, environment, geography and planning."--BOOK JACKET.<br/>Format: Books<br/>Interpretation of cultural and natural resources / Douglas M. Knudson, Professor Emeritus of Forestry, Purdue University, Ted T. Cable, Professor of Park Management and Conservation, Kansas State University, Larry Beck, Professor of Outdoor Education and Environmental Interpretation, San Diego State University.ent://SD_ILS/0/SD_ILS:2896362024-05-15T02:29:05Z2024-05-15T02:29:05Zby Knudson, Douglas M., author.<br/>Call Number 363.69 KNU<br/>Publication Date 2003<br/>Format: Books<br/>Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson.ent://SD_ILS/0/SD_ILS:165372024-05-15T02:29:05Z2024-05-15T02:29:05Zby Watson, Sandra.<br/>Call Number 647.940683 HUM<br/>Publication Date 2002<br/>Format: Books<br/>Heritage : identification, conservation and management / Graeme Aplin.ent://SD_ILS/0/SD_ILS:170212024-05-15T02:29:05Z2024-05-15T02:29:05Zby Aplin, Graeme.<br/>Call Number 338.479194 APL<br/>Publication Date 2002<br/>Format: Books<br/>Tourism and gastronomy / edited by Anne-Mette Hjalager and Greg Richards.ent://SD_ILS/0/SD_ILS:166502024-05-15T02:29:05Z2024-05-15T02:29:05Zby Richards, Greg.<br/>Call Number 338.4791 TOU<br/>Publication Date 2002<br/>Format: Books<br/>The development and management of visitor attractions / John Swarbrooke.ent://SD_ILS/0/SD_ILS:240932024-05-15T02:29:05Z2024-05-15T02:29:05Zby Swarbrooke, John.<br/>Call Number 338.4791 SWA<br/>Publication Date 2002<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2001043888.html">http://www.loc.gov/catdir/description/els031/2001043888.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2001043888.html">http://www.loc.gov/catdir/toc/els031/2001043888.html</a><br/>Tourism and migration : new relationships between production and consumption / edited by C. Michael Hall and Allan M. Williams.ent://SD_ILS/0/SD_ILS:260572024-05-15T02:29:05Z2024-05-15T02:29:05Zby Hall, Colin Michael, 1961-<br/>Call Number 338.4 TOU<br/>Publication Date 2002<br/>Format: Books<br/>Hospitality and travel marketing / Alastair M. Morrison.ent://SD_ILS/0/SD_ILS:157222024-05-15T02:29:05Z2024-05-15T02:29:05Zby Morrison, Alastair M.<br/>Call Number 647.940688 MOR<br/>Publication Date 2002 2001<br/>Format: Books<br/>Natural area tourism : ecology, impacts, and management / David Newsome, Susan A. Moore, and Ross K. Dowling.ent://SD_ILS/0/SD_ILS:162022024-05-15T02:29:05Z2024-05-15T02:29:05Zby Newsome, D. (David), 1951-<br/>Call Number 338.4791 NEW<br/>Publication Date 2002 2001<br/>Format: Books<br/>Critical issues in tourism : a geographical perspective / Gareth Shaw and Allan M. Williams.ent://SD_ILS/0/SD_ILS:165172024-05-15T02:29:05Z2024-05-15T02:29:05Zby Shaw, Gareth.<br/>Call Number 338.4791 SHA<br/>Publication Date 2002<br/>Format: Books<br/>Chasing Gauguin's ghost : tales of a professional tourist / John Borthwick.ent://SD_ILS/0/SD_ILS:171002024-05-15T02:29:05Z2024-05-15T02:29:05Zby Borthwick, John.<br/>Call Number 910.4 BOR<br/>Publication Date 2002<br/>Format: Books<br/>Ecotourism [digital videorecording] : a case study.ent://SD_ILS/0/SD_ILS:239232024-05-15T02:29:05Z2024-05-15T02:29:05ZCall Number TR DVD 338.4791 ECO<br/>Publication Date 2002<br/>Summary "This program uses the Phillip Island Nature Park as a case study to explore and illustrate the principles of ecotourism. The Phillip Island Nature Park is an excellent example because it has tours and attractions at all three levels of accreditation, and has been involved in ecotourism for many years. We follow Andrew, our presenter, as he travels to all the attractions of the Phillip Island Nature Park, and meets a wide variety of people from rangers tro marketing executives"--Container.<br/>Format: Other<br/>Sustainable tourism : a global perspective / edited by Rob Harris, Tony Griffin, and Peter Williams.ent://SD_ILS/0/SD_ILS:190872024-05-15T02:29:05Z2024-05-15T02:29:05Zby Harris, Rob, 1957-<br/>Call Number 338.4791 SUS<br/>Publication Date 2002<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2002033207.html">Click here for a publisher's description about this book.</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2002033207.html">Click here to access the table of contents.</a><br/>Dimensions of the hospitality industry / Paul R. Dittmer.ent://SD_ILS/0/SD_ILS:1571092024-05-15T02:29:05Z2024-05-15T02:29:05Zby Dittmer, Paul.<br/>Call Number 647.94068 DIT<br/>Publication Date 2002<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/onix07/2001017913.html">Table of Contents</a>
<a href="http://www.loc.gov/catdir/description/wiley036/2001017913.html">Publisher description</a><br/>Destination branding : creating the unique destination proposition / edited by Nigel Morgan, Annette Pritchard and Roger Pride.ent://SD_ILS/0/SD_ILS:194102024-05-15T02:29:05Z2024-05-15T02:29:05Zby Morgan, Nigel.<br/>Call Number 338.47910688 DES<br/>Publication Date 2002<br/>Format: Books<br/>Have a nice day [digital videorecording] : working with colleagues and customers in hospitality and tourism.ent://SD_ILS/0/SD_ILS:183252024-05-15T02:29:05Z2024-05-15T02:29:05Zby Garner, Simon.<br/>Call Number TR DVD 338.4791 HAV<br/>Publication Date 2002<br/>Summary Covers the competencies in the module THHCOR01A - Working with colleagues and customers. Key areas include: communication in the workplace; providing assistance to customers; maintaining personal presentation standards and working as a team.<br/>Format: Other<br/>Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.ent://SD_ILS/0/SD_ILS:175022024-05-15T02:29:05Z2024-05-15T02:29:05Zby Wearne, Neil.<br/>Call Number 647.940688 WEA<br/>Publication Date 2002<br/>Summary "Hospitality Marketing in the e-Commerce Age is a comprehensive account of all aspects of marketing in the hospitality industry. Although primarily a textbook for students and teachers of hospitality marketing, this book will prove invaluable for all practitioners in the hospitality industry who want to add to their knowledge of marketing.The approach taken in this book is that marketing should be directed towards what happens to and for the customers. This approach is fundamentally different from those who consider marketing to be primarily concerned with sales and advertising. This book shifts the major emphasis of hospitality marketing onto building a service business from the inside, rather than relying on outside promotion after the event." -- BOOK JACKET.<br/>Format: Books<br/>Quality service : what every hospitality manager needs to know / William B. Martin.ent://SD_ILS/0/SD_ILS:1580212024-05-15T02:29:05Z2024-05-15T02:29:05Zby Martin, William B.<br/>Call Number 647.95068 MAR<br/>Publication Date 2002<br/>Summary Quality Service, What Every Hospitality Manager Needs to Know is a genuine hospitality manager's guide to successful customer service. In an easy-to-read style, it tells you everything you need to know about transforming everyday humdrum hospitality into a level of customer service that others will rave about. This book addresses the needs of the entire spectrum of hospitality including foodservice and lodging operations, clubs, theme parks and the entire travel and tourism industry. It provides a simple step-by-step approach to creating and maintaining a hospitality organization where quality service thrives. Its thirty-two application exercises and numerous examples in every chapter make its contents easily adaptable to the specific needs of any hospitality organization. --BOOK JACKET.<br/>Format: Books<br/>Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.ent://SD_ILS/0/SD_ILS:150692024-05-15T02:29:05Z2024-05-15T02:29:05Zby Sparks, Beverley.<br/>Call Number 647.940685 SER<br/>Publication Date 2001<br/>Format: Books<br/>