Search Results for tourism management - Narrowed by: 0 SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$002bmanagement$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026ps$003d300?dt=list 2024-05-14T00:21:00Z Tourism management. ent://SD_ILS/0/SD_ILS:156 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;PER 338.4791 TOU<br/>Format:&#160;Other&#160;Other<br/> Tourism management / Neil Leiper. ent://SD_ILS/0/SD_ILS:19565 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Leiper, Neil.<br/>Call Number&#160;338.4791 LEI<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Tourism and Hospitality Management : ent://SD_ILS/0/SD_ILS:270506 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kozak, Nazmi.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2016<br/>Summary&#160;The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking &quot;tourism&quot; to be a broader field than &quot;hospitality.&quot;.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4717191">Click here to view book</a><br/> Tourism management / Stephen J. Page. ent://SD_ILS/0/SD_ILS:307086 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-, author.<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2019<br/>Summary&#160;One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.<br/>Format:&#160;Books<br/> Tourism management / Stephen J. Page. ent://SD_ILS/0/SD_ILS:270311 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963- author.<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2015<br/>Summary&#160;&quot;One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1883876">Click to View</a><br/> Tourism management / Stephen J. Page. ent://SD_ILS/0/SD_ILS:270820 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-, author.<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2015<br/>Summary&#160;&quot;One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning&quot;--<br/>Format:&#160;Books<br/> Tourism supply chain management / Haiyan Song. ent://SD_ILS/0/SD_ILS:31420 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Song, Haiyan.<br/>Call Number&#160;338.4791 SON<br/>Publication Date&#160;2012&#160;2011<br/>Format:&#160;Books<br/> Cultural and Heritage Tourism and Management. ent://SD_ILS/0/SD_ILS:287622 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kaufman, Tammie J.<br/>Call Number&#160;306.4819 KAU<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5435998">Click here to view book</a><br/> Tourism management / David Weaver, Laura Lawton. ent://SD_ILS/0/SD_ILS:22792 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Weaver, David B. (David Bruce)<br/>Call Number&#160;338.479194 WEA<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Tourism management / David Weaver, Laura Lawton. ent://SD_ILS/0/SD_ILS:30644 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Weaver, David B. (David Bruce)<br/>Call Number&#160;338.4791 WEA<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions&quot;--Back cover.<br/>Format:&#160;Books<br/> Tourism impacts, planning and management / Peter Mason. ent://SD_ILS/0/SD_ILS:18572 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mason, Peter Geoffrey.<br/>Call Number&#160;338.4791068 MAS<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Tourism impacts, planning and management / Peter Mason. ent://SD_ILS/0/SD_ILS:26984 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mason, Peter Geoffrey.<br/>Call Number&#160;338.4791068 MAS<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;'Tourism Impacts, Planning and Management' is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Now in a second edition this bestselling text has been fully updated to include updated statistics and case studies, including new cases on tourism planning in Dubai, Antarctic/Arctic visitor management, wilderness area management in Montana, 7/7 bombings in the UK and terrorism in Egypt. It also includes new material on governments and planning, the role of tour guides, interpretation, information technology, crisis management and terrorism. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning.&quot; -- Publisher's website.<br/>Format:&#160;Books<br/> Tourism impacts, planning and management / Peter Mason. ent://SD_ILS/0/SD_ILS:292047 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mason, Peter, 1951- author.<br/>Call Number&#160;338.4791 MAS<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=2194907">Click to View</a><br/> Cases for Event Management and Event Tourism. ent://SD_ILS/0/SD_ILS:308710 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-, author.<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2023<br/>Summary&#160;A comprehensive collection of fully developed case studies of event management and event tourism main areas, including HR, leadership, marketing, strategy, operations, stakeholder management, and evaluation, all written by international experts. It is a must have collection for all those studying and teaching event management and event tourism.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30495193">Click to View</a><br/> Crisis management in the tourism industry / Dirk Glaesser. ent://SD_ILS/0/SD_ILS:24105 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Glaesser, Dirk.<br/>Call Number&#160;338.4791 GLA<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Strategic management in tourism / edited by Luiz Moutinho. ent://SD_ILS/0/SD_ILS:31357 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Moutinho, Luiz.<br/>Call Number&#160;338.47910684 STR<br/>Publication Date&#160;2011<br/>Summary&#160;This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).<br/>Format:&#160;Books<br/> Management accounting for hospitality and tourism / Richard Kotas. ent://SD_ILS/0/SD_ILS:15202 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kotas, Richard.<br/>Call Number&#160;657.837 KOT<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Revenue management for hospitality and tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:121385 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fyall, Alan.<br/>Call Number&#160;338.4791.0681 FYA<br/>Publication Date&#160;2013<br/>Summary&#160;Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1207013">Click here to view book</a><br/> Tourism management : managing for change / Stephen J. Page. ent://SD_ILS/0/SD_ILS:28556 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791068 PAG<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Tourism management : an introduction / Clare Inkson, Lynn Minnaert. ent://SD_ILS/0/SD_ILS:307074 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Inkster, Ian, author.<br/>Call Number&#160;338.4791068 INK<br/>Publication Date&#160;2022<br/>Format:&#160;Books<br/> Tourism management : managing for change / Stephen J. Page. ent://SD_ILS/0/SD_ILS:27048 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791068 PAG<br/>Publication Date&#160;2007<br/>Summary&#160;&quot;Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Tourism management : managing for change / Stephen J. Page. ent://SD_ILS/0/SD_ILS:18419 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate via the use of global examples and case studies such as the impacts of 9/11 and the terrorist attack in Bali.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a><br/> Tourism management [electronic resource]. / David Weaver, Laura Lawton. ent://SD_ILS/0/SD_ILS:156094 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Weaver, David B. (David Bruce)<br/>Call Number&#160;338.4791068 WEA<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3059056">Click here to view book</a><br/> eTourism : information technology for strategic tourism management / Dimitrios Buhalis. ent://SD_ILS/0/SD_ILS:24674 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Buhalis, Dimitrios.<br/>Call Number&#160;338.47910285 BUH<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Crisis and disaster management for tourism / Brent W. Ritchie. ent://SD_ILS/0/SD_ILS:28787 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ritchie, Brent W.<br/>Call Number&#160;338.4791068 RIT<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Tourism management [electronic resource] : managing for change / Stephen Page. ent://SD_ILS/0/SD_ILS:149557 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2007<br/>Summary&#160;Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its second edition and has been fully revised with updated statistics and a complete set of brand new case studies. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and de<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=294421">Click here to view book</a><br/> Event management in leisure and tourism / David C. Watt. ent://SD_ILS/0/SD_ILS:24254 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Watt, David C., 1951-<br/>Call Number&#160;658.456 WAT<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Productivity management in hospitality and tourism / edited by Nick Johns. ent://SD_ILS/0/SD_ILS:11679 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Johns, Nick<br/>Call Number&#160;647.94068 PRO<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Talent management in hospitality and tourism / edited by Susan Horner. ent://SD_ILS/0/SD_ILS:274637 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Horner, Susan, editor.<br/>Call Number&#160;647.940683 TAL<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4531616">Click here to view book</a><br/> Dictionary of hotels, tourism and catering management / P.H. Collin. ent://SD_ILS/0/SD_ILS:9307 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Collin, P. H.<br/>Call Number&#160;647.03 COL<br/>Publication Date&#160;1994<br/>Format:&#160;Books<br/> Adventure tourism : environmental impacts and management / David Huddart, Tim Stott. ent://SD_ILS/0/SD_ILS:298241 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Huddart, David, author.<br/>Call Number&#160;338.4791 HUD<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;This textbook presents a comprehensive overview of the environmental impacts of various types of adventure tourism and how these can be best managed. This volume follows on from the authors previous textbook - 'Outdoor Recreation: Environmental Impacts and Management' and continues the aim of developing a deeper understanding of how tourist numbers impact the environment and to provide practical solutions to these problems. Combining their own first-hand experience and research with extensive literature review the authors' present several popular adventure tourism destinations from across the globe, including the Arctic, the Himalayas, Africa, Australia and Scotland as case studies. Chapters cover the particular challenges faced by each region: including impacts on animals and birds; the spread of invasive plant species and diseases; trail impacts on vegetation; impacts on geological, historical and archaeological sites and pollution and waste issues. A discussion and evaluation of the possible management actions for minimising these impacts and how outdoor recreation tourists can be regulated concludes each chapter. This practical and engaging textbook will be invaluable to students and scholars of adventure tourism and outdoor recreation as well as practitioners and managers working in the field.&quot; - provided by publisher.<br/>Format:&#160;Books<br/> World heritage and tourism : marketing and management / Bailey Ashton Adie. ent://SD_ILS/0/SD_ILS:292046 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Adie, Bailey Ashton, author.<br/>Call Number&#160;338.4791 ADI<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5775139">Click to View</a><br/> Human resource management for the hospitality and tourism industries / Dennis Nickson. ent://SD_ILS/0/SD_ILS:31920 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Nickson, Dennis.<br/>Call Number&#160;647.940683 NIC<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Human resource management for the hospitality and tourism industries / Dennis Nickson. ent://SD_ILS/0/SD_ILS:24097 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Nickson, Dennis.<br/>Call Number&#160;338.47910683 NIC<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Strategic management for tourism, hospitality and events [electronic resource] / Nigel Evans. ent://SD_ILS/0/SD_ILS:151349 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Evans, Nigel.<br/>Call Number&#160;647.94068 EVA<br/>Publication Date&#160;2015<br/>Summary&#160;Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.Among the new features and topics included in this edition are:Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategyNew international Tourism, Hospitality and Events c<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1968908">Click here to view book</a><br/> Human resource management in the hospitality and tourism industry / Michael Riley. ent://SD_ILS/0/SD_ILS:10166 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Riley, Michael.<br/>Call Number&#160;647.940683 RIL<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Tourism management [electronic resource] / edited by Chris Ryan and Stephen Page. ent://SD_ILS/0/SD_ILS:33964 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ryan, Chris, 1945-<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2012<br/>Summary&#160;One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1016150">Click here to view book</a><br/> Event management for the tourism and hospitality industries / Bonita M Kolb. ent://SD_ILS/0/SD_ILS:298075 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kolb, Bonita M, author.<br/>Call Number&#160;394.2068 KOL<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2744250">Click here to view</a><br/> Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth. ent://SD_ILS/0/SD_ILS:152776 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Okumus, Fevzi<br/>Call Number&#160;647.94068 OKU<br/>Publication Date&#160;2010<br/>Summary&#160;Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organisations. Key features: Cutting edge approach: applies advance and recent strategic management views into tourism and hospitality field. Critical treatment: provides critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and non-profit tourism organizations. With supporting case studies related to the strategy content, context and process, from international industries such as, Radisson, McDonalds, Carnival Cruiselines and Disney, this text consist of five main sections: introduction, strategy content, strategy context, strategy process and cases. Each of the chapters within these sections has a thorough pedagogic structure consisting of a bulleted introduction, examples and vignettes, discussions points, exercises, case studies and further reading and web sites. Strategic Management in the International Hospitality and Tourism Industry: content and process also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students. * Comprehensive coverage of both traditional and contemporary perspectives within strategic management in the applied context of the international hospitality and tourism industry. * Critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. * Up-to-date case studies related to the strategy content, context and process from an international overview, including Carnival Cruiselines, Four Seasons Regent Hotels, Disney and McDonalds.<br/>Format:&#160;Electronic Resources<br/> Strategic Management for the Hospitality and Tourism Industry : Developing a Competitive Advantage. ent://SD_ILS/0/SD_ILS:305495 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sabourin, Vincent.<br/>Call Number&#160;658.4012 SAB<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6804268">Click here to view book</a><br/> Strategic management for travel and tourism / Nigel Evans, David Campbell, George Stonehouse. ent://SD_ILS/0/SD_ILS:18434 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Evans, Nigel.<br/>Call Number&#160;338.4791 STR<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> The business of tourism management / edited by John Beech and Simon Chadwick. ent://SD_ILS/0/SD_ILS:22012 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Beech, John G., 1947-<br/>Call Number&#160;338.4791068 BUS<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/> Research methods in tourism, hospitality &amp; events management / Paul Brunt, Susan Horner &amp;. Natalie Semley ent://SD_ILS/0/SD_ILS:281190 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Brunt, Paul.<br/>Call Number&#160;338.4791 BRU<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Tourism Crises : Management Responses and Theoretical Insight / editors Eric Laws, Bruce Richard Prideaux. ent://SD_ILS/0/SD_ILS:283736 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Laws, Eric, editor.<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2013<br/>Summary&#160;Don't wait until it's too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success and failure with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=652895">Click here to view book</a><br/> Tourism and trails [electronic resource] : cultural, ecological and management issues / Dallen J. Timothy. ent://SD_ILS/0/SD_ILS:150192 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Timothy, Dallen J.<br/>Call Number&#160;306.4 TIM<br/>Publication Date&#160;2014<br/>Summary&#160;Trails and routes have been indispensable to travel and tourism over the centuries, helping to form the basis of mobility patterns of the past and the present. This book is the first to comprehensively examine these tourism trails from a tourism and recreation perspective. This cutting-edge volume is global in scope and discusses a wide range of natural, cultural and developed linear resources for tourism and recreation. The book is suitable for both researchers and students who are interested in cultural heritage-based tourism, recreation and leisure studies, landscape and change, human mobil<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1868422">Click here to view book</a><br/> Event impact assessment : theory and methods for event management and tourism / Donald Getz. ent://SD_ILS/0/SD_ILS:308723 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949- author.<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5611387">Click to View</a><br/> Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD. ent://SD_ILS/0/SD_ILS:286399 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949- author.<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1800325">Click here to view</a><br/> Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD. ent://SD_ILS/0/SD_ILS:286780 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-, author.<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2018<br/>Format:&#160;Books<br/> Management accounting for the hospitality, tourism and leisure industries : a strategic approach / Debra Adams. ent://SD_ILS/0/SD_ILS:152777 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Adams, Debra.<br/>Call Number&#160;647.940681 ADA<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Dictionary of Event Studies, Event Management and Event Tourism / Don Getz, editor-in-chief. ent://SD_ILS/0/SD_ILS:297241 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-, ditor.<br/>Call Number&#160;394.2068 DIC<br/>Publication Date&#160;2021<br/>Summary&#160;A complete and thorough ontology of the study of planned events and the professional practice of event management and event tourism. Contains user friendly explanations and language to explain and contextualise jargon and technical terms within this wide and varied field.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6463517">Click here to view book</a><br/> Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors. ent://SD_ILS/0/SD_ILS:15069 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sparks, Beverley.<br/>Call Number&#160;647.940685 SER<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Knowledge management in tourism [electronic resource] : policy and governance applications / edited by Eduardo Faoys-sol&agrave;. ent://SD_ILS/0/SD_ILS:257541 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fayos Sol&aacute;, Eduardo.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2012<br/>Summary&#160;Sixty years after its birth, contemporary tourism is at crossroads. It has grown to become a key element of economic well-being, but it is threatened and threatening. Its enemies are congestion, destruction of natural and cultural environments, and social unrest. However, it also contributes its fair share to these evils. How can tourism really become a fulcrum for development and sustainability in the 21st century? This is a matter of crucial importance for entrepreneurs, governments, and civil society stakeholders, and Knowledge Management in Tourism: Policy and Governance Applications provides these key players with answers and queries, and above all with the strategic tools to understand and act. Knowledge Management in Tourism: Policy and Governance Applications is an indispensable instrument for everyone interested in the theory and practice of this very important human pursuit: the quest for effectiveness, efficiency, and equity of tourism activities in helping build the future of mankind.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=527208">Click here to view</a><br/> New frontiers in marine tourism : diving experiences, sustainability, management / edited by Brian Garrod, Stefan G&ouml;ssling. ent://SD_ILS/0/SD_ILS:26974 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Garrod, B. (Brian)<br/>Call Number&#160;338.4791 NEW<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Marine mammals : fisheries, tourism and management issues / Nick Gales, Mark Hindell and Roger Kirkwood, editors. ent://SD_ILS/0/SD_ILS:25149 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gales, Nicholas J.<br/>Call Number&#160;333.9595 MAR<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Brings together contributions from 68 leading scientists from 12 countries to provide a comprehensive, up-to-date review on the way we manage our interactions with whales, dolphins, seals and dugongs. The book examines how we have fared conserving the world?s marine mammal populations, with a focus on the key issues of fisheries and tourism. From a unique southern hemisphere perspective, the authors consider how science informs the culling debate, how wild fisheries and aquaculture interact with marine mammal populations and how we might manage the effects of whale, dolphin and seal watching industries. The authors also address other issues such as the way in which ethics, genetics, acoustics, ecosystem models and pollution influence the management and conservation of marine mammals. Marine Mammals is an invaluable and accessible resource for all those involved with marine mammals, including scientists, managers, policy makers, industry representatives and students.&quot;--Publisher website.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.publish.csiro.au/samples/MarineMammalsContents.pdf">http://www.publish.csiro.au/samples/MarineMammalsContents.pdf</a> Sample chapter 1 <a href="http://www.publish.csiro.au/samples/MarineMammalsSample.pdf">http://www.publish.csiro.au/samples/MarineMammalsSample.pdf</a><br/> Legal liability and risk management in adventure tourism / Ross Cloutier ; with Daniel Garvey ... [et al.]. ent://SD_ILS/0/SD_ILS:23810 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cloutier, K. Ross, 1956-<br/>Call Number&#160;346.71031 CLO<br/>Publication Date&#160;2000<br/>Summary&#160;Adventure has become big business-with substantial returns and rewards, but also substantial risks. The management of risk is a daily concern for operators, who need to protect clients, guides and business value. Unfortunately, however, there is a wide variance and incongruity of knowledge among programmers, instructors, guides and business operators across North America.<br/>Format:&#160;Books<br/> Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White. ent://SD_ILS/0/SD_ILS:286986 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn, author.<br/>Call Number&#160;658.456 VAN<br/>Publication Date&#160;2018<br/>Format:&#160;Books<br/> Sport, recreation and tourism event management : theoretical and practical dimensions / Cheryl Mallen and Lorne J. Adams. ent://SD_ILS/0/SD_ILS:30975 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mallen, Cheryl.<br/>Call Number&#160;394.2068 MAL<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Virtual Events Management : Theory and Methods for Event Management and Tourism / Tim Brown and Claire Drakeley. ent://SD_ILS/0/SD_ILS:308729 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Brown, Tim, author.<br/>Call Number&#160;658.456 BRO<br/>Publication Date&#160;2023<br/>Summary&#160;The COVID-19 pandemic and resulting lockdowns has seen a boom in the occurrence of virtual events. Virtual Events Management is a unique text as it looks at events from both a live event, virtual event and hybrid perspective.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30663262">Click to View</a><br/> Food and beverage management : for the hospitality, tourism and event industries / John Cousins [and 3 others]. ent://SD_ILS/0/SD_ILS:280254 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cousins, John, author.<br/>Call Number&#160;647.95068 COU<br/>Publication Date&#160;2016<br/>Summary&#160;This fourth edition of the best selling textbook Food &amp; Beverage Management has been updated and revised to take account of current trends within these industries.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4531603">Click here to view book</a><br/> Food tourism around the world : development, management, and markets / edited by C. Michael Hall ... [et al.]. ent://SD_ILS/0/SD_ILS:18179 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hall, Colin Michael, 1961-<br/>Call Number&#160;338.4791 FOO<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White. ent://SD_ILS/0/SD_ILS:30346 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;658.456 VAN<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> Natural area tourism : ecology, impacts, and management / David Newsome, Susan A. Moore, and Ross K. Dowling. ent://SD_ILS/0/SD_ILS:16202 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Newsome, D. (David), 1951-<br/>Call Number&#160;338.4791 NEW<br/>Publication Date&#160;2002&#160;2001<br/>Format:&#160;Books<br/> Event Stakeholders : Theory and Methods for Event Management and Tourism / Mathilda van Niekerk and Donald Getz. ent://SD_ILS/0/SD_ILS:289515 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van Niekerk, Mathilda, 1972- 1972-, author.<br/>Call Number&#160;394.2068 VAN<br/>Publication Date&#160;2019<br/>Summary&#160;Focuses on stakeholder theory applied to event management and goes beyond traditional approaches by treating event management as an applied field. It looks at issues such as stakeholder relationships and the management functions of planning, organizing, staffing, directing and controlling in the events sector.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5611385">Click here to view book</a><br/> Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors. ent://SD_ILS/0/SD_ILS:24685 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Laws, Eric, 1945-<br/>Call Number&#160;647.94068 HOS<br/>Publication Date&#160;2004<br/>Summary&#160;&quot;Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0420/2004016723.html">http://www.loc.gov/catdir/toc/ecip0420/2004016723.html</a><br/> Cases in hospitality and tourism management / edited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot. ent://SD_ILS/0/SD_ILS:21624 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jarvis, Ken.<br/>Call Number&#160;647.94068 CAS<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Cases in Hospitality and Tourism Management is a compilation of cases contributed by authors from around the world. Students encounter real-life situations that enhance their learning experience. Organized by industry segment, the book's cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics. Questions at the end of each case stimulate critical-thinking and decision-making skills.&quot;--BOOK JACKET.<br/>Format:&#160;Regular print<br/> Cultural tourism [electronic resource] : the partnership between tourism and cultural heritage management / Bob McKercher, Hilary du Cros. ent://SD_ILS/0/SD_ILS:34007 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;McKercher, Bob.<br/>Call Number&#160;338.4791 MCK<br/>Publication Date&#160;2012<br/>Summary&#160;Examine cultural tourism issues from both sides of the industry! Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While tourism professionals assess cultural assets for their profit potential, cultural heritage professionals judge the same assets for their intrinsic value. Sustainable cultural tourism can only occur when the two sides form a true partnership based on understanding and appreciation of each other's mer<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1039336">Click here to view book</a><br/> The SAGE Handbook of Tourism Management / edited by Chris Copper, Serena Volo, William C. Gartner and Noel Scott. ent://SD_ILS/0/SD_ILS:287916 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cooper, Chris, 1952-, editor.<br/>Call Number&#160;338.4791 SAG<br/>Publication Date&#160;2018<br/>Summary&#160;The SAGE Handbook of Tourism Management is a critical, state of the art review of tourism management written by leading international thinkers and academics in the field. Volume One focuses on theory, before Volume Two explores the application of theory.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5504160">Click here to view book</a><br/> Food and beverage management [electronic resource] : for the hospitality, tourism and event industries / John Cousins, David Foskett, Andrew Pennington. ent://SD_ILS/0/SD_ILS:35368 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cousins, John.<br/>Call Number&#160;647.95068 COU<br/>Publication Date&#160;2011<br/>Summary&#160;This third edition of the best selling textbook Food &amp; Beverage Management has been updated and revised to take account of current trends within these industries<br/>Format:&#160;Books<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835812">Click here to view book</a><br/> Handbook of human resource management in the tourism and hospitality industries / edited by Ronald J. Burke, Julia Christensen Hughes. ent://SD_ILS/0/SD_ILS:286031 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Burke, Ronald J., editor.<br/>Call Number&#160;338.4791 HAN<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5233934">Click to View</a><br/> Tourism Crisis and Disaster Management in the Asia-Pacific [electronic resource] / edited by Brent W. Ritchie and Kom Campiranon. ent://SD_ILS/0/SD_ILS:150328 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ritchie, Brent W.<br/>Call Number&#160;338.47915 TOU<br/>Publication Date&#160;2014<br/>Summary&#160;The Asia-Pacific area is one of the fastest growing tourism regions and a major driver of global tourism in general. Tourism industries in Asia Pacific have been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability). This book contributes to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With contributions by international scholars and practiti<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1920583">Click here to view book</a><br/> Tourism management and policy [electronic resource] : perspectives from Singapore / editors, Tan Ern Ser, Brenda S.A. Yeoh, Jennifer Wang. ent://SD_ILS/0/SD_ILS:255265 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tan, Ern Ser.<br/>Call Number&#160;338.47915957045 21<br/>Publication Date&#160;2001<br/>Summary&#160;Tourism development is not merely about boosting tourist figures and bringing in more tourist dollars. Undoubtedly, it has to do with developing tourism resources, infrastructure, products and attractions, but it is also about a society, polity and economy meeting the challenges of globalization, the new millennium, and nation-building. This volume deals with those issues from different perspectives and through the case of Singapore, a city-state highly integrated into the global economy. It addresses specific areas like tourism manpower, theme parks and beaches, as well as the broader issues of economic strategy, political economy, and culture. Collectively, the articles in the book should provide readers with a sense of where Singapore has gone and where it is in terms of tourism management and policy.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=514279">Click here to view</a><br/> Risk, crisis, and disaster management in small and medium-sized tourism enterprises / [edited by] Diego R. Toubes, Noelia Ara&uacute;jo-Vila. ent://SD_ILS/0/SD_ILS:305589 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Toubes, Diego R., 1966- editor.<br/>Call Number&#160;338.4791 RIS<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2947305">Click here to view</a><br/> Post-Pandemic Sustainable Tourism Management : The New Reality of Managing Ethical and Responsible Tourism / Marko Ko&scaron;čak and Tony O'Rourke. ent://SD_ILS/0/SD_ILS:297818 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ko&scaron;čak, Marko, author.<br/>Call Number&#160;XX(297818.1)<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6624244">Click here to view book</a><br/> Event Leadership : Theory and Methods for Event Management and Tourism / Emma Abson with contributions by Miriam Firth and Jane Tattersall. ent://SD_ILS/0/SD_ILS:297422 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Abson, Emma, author.<br/>Call Number&#160;658.456 ABS<br/>Publication Date&#160;2021<br/>Summary&#160;Examines, contextualises and applies leadership theory and practice at several levels. Using contemporary research, it explores a wide range of leadership theories, providing insight into the developments that are driving leadership in the event industry today. International case studies from the event sector are used to illustrate throughout.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6571541">Click to View</a><br/> Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson. ent://SD_ILS/0/SD_ILS:16537 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Watson, Sandra.<br/>Call Number&#160;647.940683 HUM<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Tourism management, marketing, and development [electronic resource] : Volume I: the importance of networks and ICTs / edited by Marcello M. Mariani... [et al]. ent://SD_ILS/0/SD_ILS:149377 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mariani, Marcello M.<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2014<br/>Summary&#160;Tourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1809220">Click here to view book</a><br/> International Journal of Contemporary Hospitality Management (Worldwide Hospitality and Tourism Themes), Volume 20, Issue 7 [electronic resource] : What are the Contemporary Human Resource Issues for Talent Management in Hospitality and Tourism? ent://SD_ILS/0/SD_ILS:155927 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;D'Annunzio-Green, Norma.<br/>Call Number&#160;647.94 INT<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3009201">Click here to view book</a><br/> Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada. ent://SD_ILS/0/SD_ILS:123304 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2013<br/>Format:&#160;Books<br/> Operations management in the travel industry / edited by Peter Robinson, Principal Lecturer and Head of Leisure, University of Wolverhampton, UK, Paul Fallon, Senior Lecturer, Sheffield Hallam University, UK, Harry Cameron, Visiting Lecturer, University of Wolverhampton, UK, John Crotts, Professor and Chair of the Department of Hospitality and Tourism Management, School of Business, College of Charleston, USA . ent://SD_ILS/0/SD_ILS:305990 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Robinson, Peter, 1979-<br/>Call Number&#160;338.4791 OPE<br/>Publication Date&#160;2016<br/>Summary&#160;Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.<br/>Format:&#160;Books<br/> Mass tourism in a small world / Edited by David Harrison, Middlesex University, UK and Richard Sharpley, University of Central Lancashire, UK. ent://SD_ILS/0/SD_ILS:276533 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Harrison, David, 1941-, editor.<br/>Call Number&#160;338.479104 MAS<br/>Publication Date&#160;2017<br/>Summary&#160;&quot;The economic links arising from tourism that now exist between what used to be regarded as 'developed' and 'developing' societies make it imperative they are considered component parts of a global system rather than distinct entities. The central focus of this book is mass tourism across a range of societies. It focuses on the theoretical perspectives on mass tourism (including systems approaches, political economy, ethics, sustainability and environmentalism) the historical context of mass tourism and the current challenges to domestic, intra-regional and international mass tourism. Including international case studies it is an essential resource for researchers and students within tourism studies&quot; --<br/>Format:&#160;Books<br/> Resort destinations : evolution, management and development / Bruce Prideaux. ent://SD_ILS/0/SD_ILS:28452 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Prideaux, B. (Bruce)<br/>Call Number&#160;338.4791 PRI<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Stories of Practice. ent://SD_ILS/0/SD_ILS:283849 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jenkins, John.<br/>Call Number&#160;338.4791 JEN<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4468643">Click here to view book</a><br/> Managing visitor attractions / [edited by] Alan Fyall [and three others]. ent://SD_ILS/0/SD_ILS:270261 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fyall, Alan, editor.<br/>Call Number&#160;338.4791068 MAN<br/>Publication Date&#160;2015<br/>Format:&#160;Books<br/> Tourism distribution channels : practices, issues and transformations / [edited by] Dimitrios Buhalis and Eric Laws. ent://SD_ILS/0/SD_ILS:16661 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Buhalis, Dimitrios.<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Contemporary destination governance / edited by Pietro Beritelli, Harald Pechlaner, Mike Peters, Noel Scott. ent://SD_ILS/0/SD_ILS:266721 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Beritelli, Pietro, editor.<br/>Call Number&#160;910.68 23<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=605090">Click here to view</a><br/> Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce. ent://SD_ILS/0/SD_ILS:30084 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lee-Ross, Darren.<br/>Call Number&#160;647.94068 LEE<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> Institutional theory in tourism and hospitality / Anna Earl and C. Michael Hall. ent://SD_ILS/0/SD_ILS:306402 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Earl, Anna, author.<br/>Call Number&#160;302.35 EAR<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6531388">Click to View</a><br/> Institutional Theory in Tourism and Hospitality. ent://SD_ILS/0/SD_ILS:298784 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Earl, Anna, author.<br/>Call Number&#160;302.35 EAR<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6531388">Click here to view book</a><br/> Handbook of LGBT Tourism and Hospitality : A Guide for Business Practice / Jeff Guaracino, Ed Salvato. ent://SD_ILS/0/SD_ILS:284930 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Guaracino, Jeff, author.<br/>Call Number&#160;306.766 GUA<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5276058">Click here to view book</a><br/> How to travel free as an international tour director / by G.E. Mitchell. ent://SD_ILS/0/SD_ILS:233221 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mitchell, G. E.<br/>Call Number&#160;338.4791023 22<br/>Publication Date&#160;2005<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=225288">Click here to view</a><br/> Tourism, terrorism and security : tourism security-safety and post conflict destinations / edited by Maximiliano E. Korstanje, Hugues Seraphin. ent://SD_ILS/0/SD_ILS:305581 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Korstanje, Maximiliano E., editor.<br/>Call Number&#160;363.2 TOU<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6324634">Click to View</a><br/> Stories of practice : tourism policy and planning / edited by Dianne Dredge, Southern Cross University, Australia and John Jenkins, Southern Cross University, Australia. ent://SD_ILS/0/SD_ILS:292313 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jenkins, John M. (John Michael), 1961- editor.<br/>Call Number&#160;338.4791 STO<br/>Publication Date&#160;2016&#160;2011<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4468643">Click to View</a><br/> Marketing and managing tourism destinations [electronic resource] / Alastair M. Morrison. ent://SD_ILS/0/SD_ILS:155641 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Morrison, Alastair M.<br/>Call Number&#160;338.4791 MOR<br/>Publication Date&#160;2013<br/>Summary&#160;Marketing and Managing Tourism Destinations is a comprehensive and integrated textbook which uniquely considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations, how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This textbook provides students with:A solid introduction to destination marketing strategy and planning, to organ<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1575291">Click here to view book</a><br/> Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce. ent://SD_ILS/0/SD_ILS:274054 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lee-Ross, Darren.<br/>Call Number&#160;910.683 22<br/>Publication Date&#160;2010<br/>Summary&#160;This text combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=e900xww&AN=1481627">Click here to view</a><br/> How to start a tour guiding business : a &quot;how-to&quot; manual for the thousands of people who want to discover the world of travel as a career / by G.E. Mitchell. ent://SD_ILS/0/SD_ILS:233222 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mitchell, G. E.<br/>Call Number&#160;338.4791023 22<br/>Publication Date&#160;2005<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=225289">Click here to view</a><br/> Marketing and managing tourism destinations / Alastair M. Morrison. ent://SD_ILS/0/SD_ILS:292836 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Morrison, Alastair M., author.<br/>Call Number&#160;338.4791 MOR<br/>Publication Date&#160;2019<br/>Summary&#160;This is a comprehensive and integrated textbook which considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations. Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: A new chapter on visitor management that includes a section on crisis and disaster management New material on destination leadership and coordination New and revised content on digital marketing New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.<br/>Format:&#160;Books<br/> Overtourism : Lessons for a Better Future. ent://SD_ILS/0/SD_ILS:300874 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Honey, Martha.<br/>Call Number&#160;910.68 23<br/>Publication Date&#160;2021<br/>Summary&#160;&quot;Before COVID-19 hit, the biggest problem in the world of travel was overtourism. Crowds threatened to spoil natural environments and make daily life unbearable for residents of popular travel destinations. Then, seemingly overnight, tourism nearly ceased. Yet there is no question that travel will resume; the only question is, when it does, what will it look like? Will we return to a world of overrun monuments, littered beaches, and gridlocked city streets? Or can we do things differently this time? Overtourism: Lessons for a Better Future charts a path toward tourism that is truly sustainable, focusing on the triple bottom line of people, planet, and prosperity. Bringing together tourism officials, city council members, travel journalists, consultants, scholars, and trade association members, this practical book explores overcrowding from a variety of perspectives. After examining the causes and effects of overtourism, it turns to management approaches in five distinct types of tourism destinations: 1. historic cities; 2. national parks and protected areas; 3. World Heritage Sites; 4. beaches and coastal communities; and 5. destinations governed by regional and national authorities. While each location presents its own challenges, common mitigation strategies are emerging. Visitor education, traffic planning, and redirection to lesser-known sites are among the measures that can protect the economic benefit of tourism without overwhelming local communities. As tourism revives around the world, these innovations will guide government agencies, parks officials, site managers, civic groups, environmental NGOs, tourism operators, and others with a stake in protecting our most iconic places.&quot;--Publisher description.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2894611">Click here to view</a><br/> Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill. ent://SD_ILS/0/SD_ILS:306747 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fyall, Alan, editor.<br/>Call Number&#160;338.4791068 MAN<br/>Publication Date&#160;2022<br/>Summary&#160;&quot;Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field&quot;--<br/>Format:&#160;Books<br/> Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry / Cathy A. Enz [and 4 others] ; edited by Glenn Withiam. ent://SD_ILS/0/SD_ILS:279316 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Enz, Cathy A., 1956-, author.<br/>Call Number&#160;647.94068 ACH<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4677082">Click to View</a><br/> Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee. ent://SD_ILS/0/SD_ILS:24199 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Saee, John.<br/>Call Number&#160;647.94068 SAE<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.&quot; &quot;This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip068/2006004796.html">http://www.loc.gov/catdir/toc/ecip068/2006004796.html</a><br/> The Routledge Handbook of Tourism and Hospitality Education [electronic resource]. ent://SD_ILS/0/SD_ILS:128773 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dredge, Dianne.<br/>Call Number&#160;338.4791 ROU<br/>Publication Date&#160;2014<br/>Summary&#160;Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist.The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content.Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1811015">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1811015</a><br/> Tourism and leisure [electronic resource] : current issues and perspectives of development / editors Harald Pechlaner, Egon Smeral. ent://SD_ILS/0/SD_ILS:128703 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pechlaner, Harald<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2014<br/>Summary&#160;The Festschrift in honor of Prof. Dr. Peter Keller, president of the International Association of Scientific Experts in Tourism (AIEST) since 1994, represents a wide range of tourism research as well as the current state of the ongoing debates in tourism as a scientific research field. The aim is to cover multiple topics and trends in travelling and to discuss future development possibilities in the leisure industry.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1783586">Click here to view book</a><br/> Collaboration in tourism businesses and destinations [electronic resource] : a handbook / edited by Dorgan Gursoy, Melville Saayman, Marios D. Sotiriadis. ent://SD_ILS/0/SD_ILS:150766 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gursoy, Dogan<br/>Call Number&#160;338.4791 COL<br/>Publication Date&#160;2015<br/>Summary&#160;This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1953295">Click here to view book</a><br/> The Routledge handbook of tourism and hospitality education / edited by Dianne Dredge, David Airey, Michael J. Gross. ent://SD_ILS/0/SD_ILS:128892 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dredge, Dianne.<br/>Call Number&#160;338.4791 ROU<br/>Publication Date&#160;2014<br/>Summary&#160;&quot;Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies&quot;--<br/>Format:&#160;Books<br/>Cover image <a href="http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg">http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg</a><br/> Travel &amp; tour management / Warwick Frost. ent://SD_ILS/0/SD_ILS:18541 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Frost, Warwick.<br/>Call Number&#160;338.4791 FRO<br/>Publication Date&#160;2003<br/>Summary&#160;Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.<br/>Format:&#160;Books<br/> Managing people in the hospitality industry / Michael Riley. ent://SD_ILS/0/SD_ILS:289607 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Riley, Michael, author.<br/>Call Number&#160;647.94068 RIL<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1981981">Click here to view</a><br/> Employment relations in the hospitality and tourism industries / Rosemary Lucas. ent://SD_ILS/0/SD_ILS:19035 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lucas, Rosemary.<br/>Call Number&#160;647.940683 LUC<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area.&quot; &quot;Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip046/2003014694.html">http://www.loc.gov/catdir/toc/ecip046/2003014694.html</a><br/> International Cases in Sustainable Travel &amp; Tourism [electronic resource] / edited by Pierre Benckendorff, Dagmar Lund-Durlacher. ent://SD_ILS/0/SD_ILS:121337 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Benckendorff, Pierre<br/>Call Number&#160;338.4791068 INT<br/>Publication Date&#160;2013<br/>Summary&#160;An international range of outstanding new cases focused on sustainable tourism management and development, including award winners and finalists from the WTTC Tourism for Tourism Awards they are written by local scholars who are experts in sustainable tourism.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1033737">Click here to view book</a><br/> Trends and issues in global tourism 2011 [electronic resource] / Roland Conrady, Martin Buck in collaboration with Pia Viehl and Katrin Tittel. ent://SD_ILS/0/SD_ILS:150657 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Conrady, Roland, 1959-<br/>Call Number&#160;338.4791 TRE<br/>Publication Date&#160;2011<br/>Summary&#160;This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, A-ger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=690939">Click here to view book</a><br/> Industrial and managerial solutions for tourism enterprises / Atilla Akbaba, Volkan Altintas. ent://SD_ILS/0/SD_ILS:305584 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Akbaba, Atilla, 1969- author.<br/>Call Number&#160;338.4791 AKB<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6138179">Click to View</a><br/> International Case Studies in Tourism Marketing /edited by G&uuml;rhan Aktaş and Metin Kozak. ent://SD_ILS/0/SD_ILS:305582 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Aktaş, G&uuml;rhan, ditor.<br/>Call Number&#160;338.4791 INT<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6952826">Click to View</a><br/> Tourism and entrepreneurship [electronic resource]. ent://SD_ILS/0/SD_ILS:34337 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Rimmington, Mike.<br/>Call Number&#160;338.4791 RIM<br/>Publication Date&#160;2011<br/>Summary&#160;Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=894639">Click here to view book</a><br/> Managing employee attitudes and behaviors in the tourism and hospitality industry [electronic resource] / Salih Kusluvan. ent://SD_ILS/0/SD_ILS:156025 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kusluvan, Salih.<br/>Call Number&#160;647.94068 KUS<br/>Publication Date&#160;2012<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3021746">Click here to view book</a><br/> Tourism economics and policy / Larry Dwyer, Peter Forsyth, and Wayne Dwyer. ent://SD_ILS/0/SD_ILS:306373 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dwyer, Larry, author.<br/>Call Number&#160;338.4791 DWY<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2355207">Click here to view</a><br/> Understanding and managing tourism / John Richardson, Martin Fluker. ent://SD_ILS/0/SD_ILS:300898 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Richardson, John I. (John Ivor), 1931-, author.<br/>Call Number&#160;338.4791 RIC<br/>Publication Date&#160;2008<br/>Summary&#160;Designed for higher education students undertaking tourism studies. It defines and discusses plus gives real world examples of the most important issues facing tourism today and the skills and knowledge tourism industry professionals need to understand and manage effectively.<br/>Format:&#160;Books<br/> Tourism economics and policy [electronic resource] / Larry Dwyer, Peter Forsyth, and Wayne Dwyer. ent://SD_ILS/0/SD_ILS:155201 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dwyer, Larry, 1947-<br/>Call Number&#160;338.4791 DWY<br/>Publication Date&#160;2010<br/>Summary&#160;Tourism Economics and Policy combines a comprehensive treatment of economic concepts and applications in tourism contexts. The topics covered are those that most occupy the attention of tourism economists in research and policy areas internationally. Content includes tourism demand and forecasting; tourism supply and pricing; measuring tourism's economic contribution using tourism satellite accounts; measuring the impacts and benefits of changes in tourism demand, contrasting Input-output and computable general equilibrium modelling; cost benefit analysis; economic evaluation of special event<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=837782">Click here to view book</a><br/> Managing sustainability in the hospitality and tourism industry [electronic resource] : paradigms and directions for the future / edited by Vinnie Jauhari. ent://SD_ILS/0/SD_ILS:157306 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jauhari, Vinnie.<br/>Call Number&#160;338.4791 MAN<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1591645">Click here to view book</a><br/> Tourism economics and policy / Larry Dwyer, Peter Forsyth, and Wayne Dwyer. ent://SD_ILS/0/SD_ILS:306665 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dwyer, Larry, author.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;This revised edition incorporates new material on the sharing economy, AI, surface and marine transport, resident quality of life issues, the price mechanism, the economic contribution of tourism, and tourism and economic growth. It remains an accessible text for students, researchers and practitioners in tourism economics and policy&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2355207">Click here to view</a><br/> Hospitality management / Lynn Van der Wagen, Lauren White. ent://SD_ILS/0/SD_ILS:288701 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn, author.<br/>Call Number&#160;647.94068 VAN<br/>Publication Date&#160;2018<br/>Format:&#160;Books<br/> Innovation and entrepreneurship [electronic resource] : strategies and processes for success in tourism / edited by Klaus Weiermair ... [et al.] ent://SD_ILS/0/SD_ILS:34268 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;338.47910688 INN<br/>Publication Date&#160;2010<br/>Summary&#160;Hauptbeschreibung Innovation - The story behind success in tourism demand is becoming very volatile. In addition financial crisis and hyper competition in the liberalised world market worsen the situation. To survive entrepreneurs have to continuously adapt to changes, improve services, create new products and break into new markets. In short: They have to be innovative. This volume provides you a unique inside view of innovative entrepreneurs in tourism who had the foresight to transform their practices in the tourism industry in an almost revolutionary fashion, e.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=612542">Click here to view book</a><br/> Strategy for tourism [electronic resource] / John Tribe. ent://SD_ILS/0/SD_ILS:33565 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tribe, John.<br/>Call Number&#160;338.4791 TRI<br/>Publication Date&#160;2010<br/>Summary&#160;An internationally focused text which explains strategic management, analysis and implementation specifically in the tourism industry. It covers strategic management in a variety of tourism contexts.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835796">Click here to view book</a><br/> Understanding and managing tourism / John I. Richardson &amp; Martin Fluker. ent://SD_ILS/0/SD_ILS:18760 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Richardson, John I. (John Ivor), 1931-<br/>Call Number&#160;338.479194 TOU<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke. ent://SD_ILS/0/SD_ILS:18561 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;647.94068 VAN<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke. ent://SD_ILS/0/SD_ILS:25702 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;647.94068 VAN<br/>Publication Date&#160;2007<br/>Summary&#160;Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.<br/>Format:&#160;Books<br/> eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis. ent://SD_ILS/0/SD_ILS:27103 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Egger, Roman.<br/>Call Number&#160;338.47910285 ETO<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Responsible hospitality [electronic resource] / Rebecca Hawkins and Paulina Bohdanowicz. ent://SD_ILS/0/SD_ILS:33572 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hawkins, Rebecca.<br/>Call Number&#160;338.4764794 HAW<br/>Publication Date&#160;2011<br/>Summary&#160;The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835808">Click here to view book</a><br/> The Good Company : Sustainability in Hospitality, Tourism, and Wine / RObert Girling, Heather Gordy, Pamela Lanier. ent://SD_ILS/0/SD_ILS:279315 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Girling, Robert Henriques, author.<br/>Call Number&#160;338.4791068 GIR<br/>Publication Date&#160;2015<br/>Summary&#160;The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry. The broad positive message is encouraging and enervating; each of the companies seeks to live up to the highest standard. The authors tell the steps they have taken and what has motivated them or enabled them to pursue such noble aims.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=2166934">Click to View</a><br/> Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor. ent://SD_ILS/0/SD_ILS:27807 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kusluvan, Salih.<br/>Call Number&#160;647.94068 MAN<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Upselling products and services in tourism and hospitality [digital videorecording]. ent://SD_ILS/0/SD_ILS:26086 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Seidel, Paul.<br/>Call Number&#160;TR DVD 380.14591 UPS<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry&quot;--Container.<br/>Format:&#160;Other<br/> Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo. ent://SD_ILS/0/SD_ILS:288955 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Moscardo, Gianna, 1962-, author.<br/>Call Number&#160;338.4791 MOS<br/>Publication Date&#160;1999<br/>Summary&#160;Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.<br/>Format:&#160;Books<br/> Green Events and Green Tourism : An International Guide to Good Practice / edited by Hugues Seraphin and Emma Nolan. ent://SD_ILS/0/SD_ILS:288419 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Seraphin, Hugues, editor.<br/>Call Number&#160;658.456 SER<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5579994">Click here to view book</a><br/> Tourists in historic towns : urban conservation and heritage management / Aylin Orbasli. ent://SD_ILS/0/SD_ILS:221948 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Orbasli, Aylin, 1968-<br/>Call Number&#160;338.4791 21<br/>Publication Date&#160;2000<br/>Summary&#160;&quot;This book examines the relationship between culture, heritage, conservation and tourism development in historic towns and urban centres. The impact of tourism on historic towns, and the role it plays in conservation and urban continuity, is debated, and long-term planning and effective management - based on strategic decision-making, which is multi-disciplinary and multi-dimensional - is discussed. The book aims to provide guidance in tourism development and visitor management for historic towns, in support of sustainable development objectives and community development.&quot; &quot;The main focus of the book is medium sized historic towns and quarters that are attractive to the tourist market, but historic quarters in large cities and smaller, rural settlements are not excluded.&quot;--Jacket.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=72833">Click here to view</a><br/> Entrepreneurship in Hospitality and Tourism : a global perspective. ent://SD_ILS/0/SD_ILS:280253 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Brookes, Maureen, author.<br/>Call Number&#160;647.94068 BRO<br/>Publication Date&#160;2015<br/>Summary&#160;'Entrepreneurship in Hospitality and Tourism: a global perspective' gives a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4531601">Click here to view book</a><br/> The Handbook of Managing and Marketing Tourism Experiences. ent://SD_ILS/0/SD_ILS:298281 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sotiriadis, Marios.<br/>Call Number&#160;330<br/>Publication Date&#160;2016<br/>Summary&#160;The planning, design, management and marketing of experiences for tourism markets is a major challenge for tourism destinations and providers in a globalized and highly competitive market. This book bridges the gap in contemporary literature by carefully examining the management and marketing of tourism experiences.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1423644">Click here to view</a><br/> Hospitality world! : an introduction / Harold Lane and Denise Dupre. ent://SD_ILS/0/SD_ILS:10958 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lane, Harold E.<br/>Call Number&#160;647.94068 LAN<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> Employer Branding for the Hospitality and Tourism Industry : Finding and Keeping Talent. ent://SD_ILS/0/SD_ILS:291614 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gehrels, Sjoerd, author.<br/>Call Number&#160;647.940683 GEH<br/>Publication Date&#160;2019<br/>Summary&#160;This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improve opinions on careers in the hospitality sector.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5780269">Click here to view book</a><br/> Tourism and social marketing / C. Michael Hall. ent://SD_ILS/0/SD_ILS:270312 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hall, Colin Michael, 1961-<br/>Call Number&#160;338.4791 HAL<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1638636">Click to View</a><br/> Food and wine festivals and events around the world : Development, management and markets / C. Michael Hall and Liz Sharples. ent://SD_ILS/0/SD_ILS:306337 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hall, Colin Michael, 1961-, author.<br/>Call Number&#160;338.4791 HAL<br/>Publication Date&#160;2016<br/>Format:&#160;Books<br/> The Sharing Economy : Implications for the Future of Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:281319 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Okumus, Fevzi, author.<br/>Call Number&#160;647.94068 OKU<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5098631">Click here to view book</a><br/> Event management ent://SD_ILS/0/SD_ILS:24692 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cognizant Communication Corporation.<br/>Call Number&#160;PER 658.456 EVE<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Format:&#160;Electronic Resources&#160;Other<br/><a href="http://www.ingentaconnect.com.ezproxy.angliss.edu.au/content/cog/em">Click here for online access</a><br/> Visitor experience design / edited by Noel Scott, Jun Gao and Jianyu Ma. ent://SD_ILS/0/SD_ILS:292194 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gao, Jun, 1963- editor.<br/>Call Number&#160;338.4791 VIS<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5898003">Click to View</a><br/> Careers and training in hotels, catering and tourism / Roy Hayter. ent://SD_ILS/0/SD_ILS:10498 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hayter, Roy.<br/>Call Number&#160;647.94023 HAY<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> The study of food, tourism, hospitality, and events : 21st-century approaches / Sue Beeton, Alison Morrison, editors. ent://SD_ILS/0/SD_ILS:288733 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Beeton, Sue, editor.<br/>Call Number&#160;647.940711 STU<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5430326">Click to View</a><br/> Global climate change and coastal tourism : recognizing problems, managing solutions, future expectations / edited by Andrew Jones, Michael Phillips. ent://SD_ILS/0/SD_ILS:283551 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jones, Andrew L., 1958-, editor.<br/>Call Number&#160;338.479109146 GLO<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Australian case studies in strategic marketing / Michael D. Clemes and Gregory J. Brush. ent://SD_ILS/0/SD_ILS:292649 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Clemes, Michael D., author.<br/>Call Number&#160;658.800994 CLE<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/> How to market your accommodation business effectively / written by Susan Briggs for VisitBritain. ent://SD_ILS/0/SD_ILS:158020 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Briggs, Susan.<br/>Call Number&#160;647.9441 BRI<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> The development and management of visitor attractions / John Swarbrooke. ent://SD_ILS/0/SD_ILS:24093 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Swarbrooke, John.<br/>Call Number&#160;338.4791 SWA<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2001043888.html">http://www.loc.gov/catdir/description/els031/2001043888.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2001043888.html">http://www.loc.gov/catdir/toc/els031/2001043888.html</a><br/> The SAGE handbook of tourism studies / edited by Tazim Jamal and Mike Robinson. ent://SD_ILS/0/SD_ILS:31806 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jamal, Tazim.<br/>Call Number&#160;338.4791 SAG<br/>Publication Date&#160;2011<br/>Summary&#160;Tourist Studies developed as a sub-branch of older disciplines in the social sciences, such as anthropology, sociology and economics, and newer applied fields of study in hospitality management, civil rights and transport studies. This Handbook is a sign of the maturity of the field. It provides an essential resource for teachers and students to determine the roots, key issues, and agenda of Tourism Studies.<br/>Format:&#160;Books<br/> VNR's encyclopedia of hospitality and tourism / Mahmood A. Khan, Michael D. Olsen, Turgut Var ent://SD_ILS/0/SD_ILS:1698 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Khan, Mahmood A.<br/>Call Number&#160;647.9403 VNR<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> HRM in tourism and hospitality : international perspectives on small to medium-sized business enterprises / edited by Darren Lee-Ross. ent://SD_ILS/0/SD_ILS:14284 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lee-Ross, Darren.<br/>Call Number&#160;647.940683 HRM<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Events and tourism essentials / Lynn Van der Wagen. ent://SD_ILS/0/SD_ILS:29750 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;338.4791 VAN<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> The study of food, tourism, hospitality and events : 21-st Century approaches ent://SD_ILS/0/SD_ILS:286972 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Beeton, Sue, editor.<br/>Call Number&#160;647.940711 STU<br/>Summary&#160;This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.<br/>Format:&#160;Regular print<br/> Global Climate Change and Coastal Tourism : Recognizing Problems, Managing Solutions and Future Expectations. ent://SD_ILS/0/SD_ILS:288877 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jones, Andrew L., 1958-, editor.<br/>Call Number&#160;XX(288877.1)<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5624984">Click here to view book</a><br/> The tourist-historic city : retrospect and prospect of managing the heritage city / G.J. Ashworth and J.E. Tunbridge. ent://SD_ILS/0/SD_ILS:288621 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ashworth, G. J. (Gregory John)<br/>Call Number&#160;338.4791 ASH<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-d.html">Publisher description</a> <a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-t.html">Table of contents only</a><br/> Olympic tourism / Mike Weed. ent://SD_ILS/0/SD_ILS:27141 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Weed, Mike.<br/>Call Number&#160;796.48068 WEE<br/>Publication Date&#160;2008<br/>Summary&#160;This is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up and long after the hosting of the Games. The awarding of the 2012 Olympics to London will see an increasing interest in the phenomena of organizing, managing and analyzing the issues.<br/>Format:&#160;Books<br/> Introduction to hospitality / John R. Walker. ent://SD_ILS/0/SD_ILS:299726 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Walker, John R., 1944-, author.<br/>Call Number&#160;647.94068 WAL<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry&quot;--<br/>Format:&#160;Books<br/> International encyclopedia of hospitality management / chief editor, Abraham Pizam. ent://SD_ILS/0/SD_ILS:27661 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pizam, Abraham.<br/>Call Number&#160;647.94068 INT<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html">http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html</a><br/> Introduction to hospitality management / Kathleen M. Iverson. ent://SD_ILS/0/SD_ILS:1774 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Iverson, Kathleen M.<br/>Call Number&#160;647.94068 IVE<br/>Publication Date&#160;1989<br/>Format:&#160;Books<br/> Hotel Accommodation Management ent://SD_ILS/0/SD_ILS:281325 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Wood, Roy C., 1959-, editor.<br/>Call Number&#160;647.94068 HOT<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5101491">Click here to view book</a><br/> Working in a large resort [digital videorecording] : case study : Club Med on Lindeman Island. ent://SD_ILS/0/SD_ILS:26320 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hayward, Nick.<br/>Call Number&#160;TR DVD 338.47919436 WOR<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort.&quot;--Container.<br/>Format:&#160;Other<br/> Services marketing and management / Audrey Gilmore. ent://SD_ILS/0/SD_ILS:228886 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gilmore, Audrey.<br/>Call Number&#160;658.8 22<br/>Publication Date&#160;2003<br/>Summary&#160;Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues in the context of organisational frameworks and activities - discusses different services contexts including financial services, tourism, charities and museums.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=251392">Click here to view</a><br/> Journal of hospitality and tourism research ent://SD_ILS/0/SD_ILS:41 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Council on Hotel, Restaurant and Institutional Education (U.S.)<br/>Call Number&#160;PER 647.9407 HOS<br/>Format:&#160;Other&#160;Other<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://jht.sagepub.com/content/by/year">Click here for online access</a><br/> Ecotourism : Transitioning to the 22nd Century / Stephen Wearing and Stephen Schweinsberg. ent://SD_ILS/0/SD_ILS:288412 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Wearing, Stephen, author.<br/>Call Number&#160;338.4791 WEA<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5569462">Click here to view book</a><br/> Event management and sustainability / edited by Razaq Raj and James Musgrave. ent://SD_ILS/0/SD_ILS:30969 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Raj, Razaq.<br/>Call Number&#160;658.456 EVE<br/>Publication Date&#160;2009<br/>Summary&#160;&quot;Sustainable management is an important consideration for businesses and organizations, and the enormous number of tourism events taking place requiring facilities, power, transport, people and much more makes sustainable event planning a considerable priority. By looking at mega-events, sports events, conferences and festivals, this book uses best practice case studies to illustrate sustainable management issues and practical considerations that managers need to apply, providing an essential reference for researchers and students in leisure and tourism.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> The business of leisure : tourism, sport, events and other leisure industries / Ken Roberts. ent://SD_ILS/0/SD_ILS:275965 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Roberts, Kenneth, 1940- author.<br/>Call Number&#160;790.069 ROB<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4763480">Click to View</a><br/> Managing world heritage sites / edited by Anna Leask and Alan Fyall. ent://SD_ILS/0/SD_ILS:23591 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Leask, Anna.<br/>Call Number&#160;363.69 MAN<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Tourism : a modern synthesis / Stephen J. Page and Joanne Connell. ent://SD_ILS/0/SD_ILS:24090 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Introduction to hospitality management / John R. Walker. ent://SD_ILS/0/SD_ILS:23936 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Walker, John R., 1944-<br/>Call Number&#160;647.94068 WAL<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/> Hotel, lodging, restaurant and resort management : a service quality perspective / Percy K. Singh. ent://SD_ILS/0/SD_ILS:152744 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Singh, Percy K., 1950-<br/>Call Number&#160;647.94 SIN<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Successful event management : a practical handbook / Anton Shone and Bryn Parry. ent://SD_ILS/0/SD_ILS:20442 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Shone, Anton.<br/>Call Number&#160;658.456 SHO<br/>Publication Date&#160;2004<br/>Summary&#160;&quot;This is the essential guide for anyone who needs to know how to organize a special event: a festival, a celebration party, a media launch or an annual fete. The authors' combination of industry experience, expertise and a lively approach make this an ideal book for students of Events Management, Business, Tourism, Media Studies and related courses as well as being a valuable handbook for practitioners currently organizing events.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Adventure tourism : the new frontier / John Swarbrooke ... [et al.]. ent://SD_ILS/0/SD_ILS:17653 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Swarbrooke, John.<br/>Call Number&#160;338.4791 ADV<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Well-reasoned and succinct analysis of the development and nature of adventure tourism accompanies these studies, ensuring that Adventure Tourism: the new frontier is ideal for both undergraduate and postgraduate students of tourism, and for professionals involved in managing adventure tourism enterprises.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Service Encounters in Tourism, Events and Hospitality : Staff Perspectives. ent://SD_ILS/0/SD_ILS:292907 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Firth, Miriam.<br/>Call Number&#160;338.4791 FIR<br/>Publication Date&#160;2020<br/>Summary&#160;This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6020497">Click here to view book</a><br/> The Impact of Tourism on the Marine Environment. ent://SD_ILS/0/SD_ILS:305586 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Swarbrooke, John.<br/>Call Number&#160;338.4791 SWA<br/>Publication Date&#160;2020<br/>Summary&#160;The first text to take a truly inter-disciplinary approach to critically examining the impacts of tourism on marine environments and coastal regions, focusing on the negative environmental impacts but also looking at the social and economic impacts.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6307443">Click to View</a><br/> Improving sustainability in the hospitality industry / Frans Melissen and Lieke Sauer. ent://SD_ILS/0/SD_ILS:288516 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Melissen, Frans, author.<br/>Call Number&#160;647.94068 MEL<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5543989">Click to View</a><br/> Tourism and intercultural communication and innovations / edited by Genka Rafailova and Stoyan Marinov. ent://SD_ILS/0/SD_ILS:298257 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Rafailova, Genka, editor.<br/>Call Number&#160;306.4819 23<br/>Publication Date&#160;2019<br/>Summary&#160;This volume presents the results of Bulgarian and international tourism research, and brings together selected papers from the international conference &quot;&quot;Tourism and Innovations&quot;&quot; held in Varna, Bulgaria, in 2018. It contains theoretical and empirical approaches towards various aspects of tourism concerning both innovations in tourism development and in foreign languages education. As a whole, the book presents innovative solutions and processes in tourism, including management and staff training, provoked by today's opportunities and challenges for future tourism development. The first part i.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2134034">Click here to view</a><br/> Tourism : principles and practice / John Fletcher [and 3 others]. ent://SD_ILS/0/SD_ILS:288213 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fletcher, John, author.<br/>Call Number&#160;338.4791 FLE<br/>Publication Date&#160;2018<br/>Summary&#160;This text introduces the fundamental principles of tourism and provides a framework that effectively integrates theory and practice. A global and diverse spread of examples shows the impacts and influences of this fast-changing industry on its environment and vice versa.<br/>Format:&#160;Books<br/> Religious Pilgrimage Routes and Trails : Sustainable Development and Management / Daniel H. Olsen [and 9 others], editors. ent://SD_ILS/0/SD_ILS:292122 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Olsen, Daniel H.<br/>Call Number&#160;203.51 REL<br/>Publication Date&#160;2018<br/>Summary&#160;Today thousands travel to religious sites for worship, initiatory and leisure purposes. This book provides a holistic approach to the study of these journeys, with case studies drawn from around the world. It covers conceptual themes including local development, regional economic development, heritage identity and management and environment.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5897942">Click here to view book</a><br/> Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier. ent://SD_ILS/0/SD_ILS:29805 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Chon, Kye-Sung (Kaye), 1954-<br/>Call Number&#160;647.94 CHO<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy1002/2009920753.html">http://www.loc.gov/catdir/toc/fy1002/2009920753.html</a><br/> Island Tourism : Marketing Culture and Heritage. ent://SD_ILS/0/SD_ILS:290510 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Brown, Keith G.<br/>Call Number&#160;338.4791 BRO<br/>Publication Date&#160;2010<br/>Summary&#160;Collectively this collection of papers offers new perspectives on the special characteristics of island tourism, community dynamics, the role of marketing and the development of sustainable cultural and heritage tourism product in island contexts.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=556967">Click here to view book</a><br/> Sport and adventure tourism / Simon Hudson, editor. ent://SD_ILS/0/SD_ILS:18399 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hudson, Simon.<br/>Call Number&#160;338.4791 SPO<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;A one-of-a-kind reference source, Sport and Adventure Tourism presents a comprehensive look of all facets of sport-related tourism and leisure management. Concise and easy to read, the book delivers incisive commentary from an international range of the foremost experts in the field. Essential for professionals and educators, this is a highly readable handbook for anyone interested in this dynamic part of the tourism industry.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Heritage : identification, conservation and management / Graeme Aplin. ent://SD_ILS/0/SD_ILS:17021 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Aplin, Graeme.<br/>Call Number&#160;338.479194 APL<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Where the Bloody Hell Are You? An Introduction to Tourism in Australia [electronic resource] ent://SD_ILS/0/SD_ILS:302951 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302951.1)<br/>Summary&#160;Tourism is a major economic force in Australia. It generates immense economic benefits and significant employment for communities but it can also have a severe negative impact when environmental and social considerations are not carefully planned for. To ensure a balanced and healthy sustainability, rigorous planning, development and management needs to occur. This programme explores what those processes are and how they take account of many stakeholders. Featuring interviews with some of Australia's foremost tourism experts, this is an absorbing, richly illustrated and up-to-date examination of the issues vital to this powerful industry. It is ideal as a foundation programme for TAFE and tertiary students.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3716814/where-the-bloody-hell-are-you-an-introduction-to-tourism-in-australia">ClickView Player</a><br/> The Resort Office [electronic resource] ent://SD_ILS/0/SD_ILS:302798 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302798.1)<br/>Summary&#160;The resort office is the hub of any resort. It is where hotel reservations are processed, rooming lists issued and transfers arranged. It is the focal point for hoteliers and other suppliers, such as excursion providers and venue owners - and of course, the working base for resort representatives. This film takes a look inside the resort office. Featuring a presenter and extensive interview grabs from Pete Constanti, CEO of Group Destination Management for one of Britain's premier travel and tourism companies, Thomas Cook, it covers the role of the resort office, the rooming list, excursions and complaints and emergencies. Students of travel and tourism will find the insights offered by this program fascinating - it is an ideal resource for anyone studying or training for a career in this growing industry.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3716111/the-resort-office">ClickView Player</a><br/> Festival &amp; special event management essentials / Johnny Allen, Robert Harris, Leo Jago. ent://SD_ILS/0/SD_ILS:298240 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Allen, Johnny, author.<br/>Call Number&#160;658.456 ALL<br/>Publication Date&#160;2021<br/>Summary&#160;This book serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC?s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals.<br/>Format:&#160;Books<br/> Sustainable tourism : principles, contexts and practices / David A. Fennell and Chris Cooper. ent://SD_ILS/0/SD_ILS:306670 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fennell, David A., 1963- author.<br/>Call Number&#160;910.684 23<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;This new textbook provides a comprehensive overview of sustainable tourism framed around the UN's sustainable development goals. It examines the origins and dimensions of sustainable tourism and offers a detailed account of sustainable initiatives and management across destinations, the tourism industry, public sector and leading agencies&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2374012">Click here to view</a><br/> Ecotourism / David Weaver. ent://SD_ILS/0/SD_ILS:311888 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Weaver, David B. (David Bruce), author.<br/>Call Number&#160;338.4791 WEA<br/>Publication Date&#160;2008<br/>Summary&#160;This book reflects contemporary developments in the field. Building on the strengths of the first edition, the text discusses the significance of ecotourism in the domestic and international tourism sectors. The origins, markets, venues and impact of ecotourism form the basis of the first part of the book. Business aspects of ecotourism, external environments, organisations and policies are examined in the second part of the book, along with special environments, such as islands, polar regions and indigenous territories, and distinctive activities, such as whale-watching and penguin-watching. The management of ecotourism is covered comprehensively and is illustrated by extensive industry and destination examples derived mainly from the peer-reviewed literature. A highlight of the book is a regional survey of ecotourism that offers comparative insights into ecotourism in Australia, the South Pacific, Asia, Europe, the Americas and Africa.<br/>Format:&#160;Books<br/> &quot;Where the bloody hell are you?&quot; [digital videorecording] : an introduction to tourism. ent://SD_ILS/0/SD_ILS:25239 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Collins, Cath.<br/>Call Number&#160;TR DVD 338.479194 WHE<br/>Publication Date&#160;2007<br/>Summary&#160;&quot;Tourism is a major economic force in Australia. It generates immense economic benefits and significant employment for communities but it can also have a severe negative impact when environmental and social considerations are not carefully planned for. To ensure a balanced and healthy sustainability, rigorous planning, development and management needs to occur. This program explores what those processes are and how they take account of many stakeholders. Featuring interviews with some of Australia's foremost tourism experts, this is an absorbing, richly illustrated and up-to-date examination of the issues vital to this powerful industry. Ideal as a foundation program for TAFE and tertiary students.&quot; -- container.<br/>Format:&#160;Other<br/>Archived advertisement online "So where the bloody hell are you?" <a href="http://nla.gov.au/nla.arc-56943">http://nla.gov.au/nla.arc-56943</a><br/> Tourism and Climate Change : Risks and Opportunities / Susanne Becken and John. E. Hay. ent://SD_ILS/0/SD_ILS:274628 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Becken, Susanne, 1974- 1974-, author.<br/>Call Number&#160;338.4791 BEC<br/>Publication Date&#160;2007<br/>Summary&#160;The book provides a comprehensive discussion of the latest knowledge in the field of tourism and climate change. It is aimed at tourism practitioners and those with an academic interest in the fields of tourism management and climate change mitigation, adaptation and policy.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=307310">Click here to view book</a><br/> The spread of yield management practices : the need for systematic approches / Fabiola Sfodera. (editor). ent://SD_ILS/0/SD_ILS:29046 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;658.1554 SPR<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Yield Management, an effective technique for the optimisation of revenue, used to be the exclusive prerogative of large companies such as airlines. Today, it is also accessible to entrepreneurs in the hospitality, distribution and restaurant sectors. This book offers insights into the creation and implementation of a yield management system for such businesses and solutions to the organisational and managerial problems that its application entails. It is written by tourism researchers, entrepreneurs and tourism consultants as well as experts from software houses who have designed operational tools for a successful yield management.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html">http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html">http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html</a><br/> Festival &amp; special event management / Johnny Allen ... [et al.]. ent://SD_ILS/0/SD_ILS:27481 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Allen, Johnny.<br/>Call Number&#160;658.456 FES<br/>Publication Date&#160;2008<br/>Summary&#160;Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. Australian authors.<br/>Format:&#160;Books<br/> A host of opportunities : an introduction to hospitality management / Hubert B. Van Hoof ... [et al.] ent://SD_ILS/0/SD_ILS:23807 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Van Hoof, Hubert B.<br/>Call Number&#160;647.94068 HOS<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037609.html">http://www.loc.gov/catdir/toc/ecip065/2005037609.html</a><br/> Critical issues in ecotourism : understanding a complex tourism phenomenon / James Higham (ed.) ent://SD_ILS/0/SD_ILS:27010 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Higham, James E. S.<br/>Call Number&#160;338.4791 CRI<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Leisure and recreation management / George Torkildsen. ent://SD_ILS/0/SD_ILS:24111 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Torkildsen, George<br/>Call Number&#160;338.4791 TOR<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html">http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html</a><br/> Service quality in leisure and tourism / Christine Williams, John Buswell. ent://SD_ILS/0/SD_ILS:17623 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Williams, Christine, 1951-<br/>Call Number&#160;338.4791 WIL<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and tourism industry. Suitable for students, researchers and leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and management of service delivery and critically evaluates the various quality management methods, systems, techniques and approaches that can be applied to the leisure and tourism business environment.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Dimensions of the hospitality industry / Paul R. Dittmer. ent://SD_ILS/0/SD_ILS:157109 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dittmer, Paul.<br/>Call Number&#160;647.94068 DIT<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/toc/onix07/2001017913.html">Table of Contents</a> <a href="http://www.loc.gov/catdir/description/wiley036/2001017913.html">Publisher description</a><br/> Communication skills for effective management / Owen Hargie, David Dickson and Dennis Tourish. ent://SD_ILS/0/SD_ILS:18784 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hargie, Owen.<br/>Call Number&#160;658.45 HAR<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Journal of hospitality &amp; tourism education / Council on Hotel, Restaurant, and Institutional Education. ent://SD_ILS/0/SD_ILS:22665 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Council on Hotel, Restaurant, and Institutional Education (U.S.)<br/>Call Number&#160;PER 647.94 JOU<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Format:&#160;Other&#160;Other<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://www.tandfonline.com/toc/uhat20/current">Click here to access journal</a><br/> Elvis lives in Parkes [digital videorecording] / writer [and] director, Anthony Mullins ; producers, Noelene Hayes &amp; Melissa Fox. ent://SD_ILS/0/SD_ILS:26020 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mullins, Anthony.<br/>Call Number&#160;TR DVD 658.007994 ELV<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia&quot;--Container.&#160;Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.<br/>Format:&#160;Books<br/> Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others]. ent://SD_ILS/0/SD_ILS:300192 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pinto Borges, Ana, author.<br/>Call Number&#160;641.013 GAS<br/>Publication Date&#160;2022<br/>Summary&#160;Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6954604">Click to View</a><br/> Progress in hospitality research [electronic resource]. ent://SD_ILS/0/SD_ILS:157366 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;647.94 OKU<br/>Publication Date&#160;2014<br/>Summary&#160;This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834038">Click here to view book</a><br/> Tourist behaviour and the contemporary world / Philip L. Pearce. ent://SD_ILS/0/SD_ILS:31816 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pearce, Philip L.<br/>Call Number&#160;338.4791 PEA<br/>Publication Date&#160;2011<br/>Format:&#160;Books<br/> Cultural diversity [electronic resource] : issues, challenges and perspectives / Lydia B. Kerwin, editor. ent://SD_ILS/0/SD_ILS:268632 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kerwin, Lydia B.<br/>Call Number&#160;305.8 22<br/>Publication Date&#160;2010<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=333758">Click here to view</a><br/> Travel and tourism : an industry primer / Paul S. Biederman ; with Jun Lai ... [and 4 others.]. ent://SD_ILS/0/SD_ILS:312366 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Biederman, Paul S., author.<br/>Call Number&#160;338.4791 TRA<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/toc/ecip079/2007002661.html">Table of contents only</a><br/> Robots, artificial intelligence, and service automation in travel, tourism and hospitality / edited by Stanislav Ivanov, Craig Webster. ent://SD_ILS/0/SD_ILS:296519 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ivanov, Stanislav, editor.<br/>Call Number&#160;658.514 23<br/>Publication Date&#160;2019<br/>Summary&#160;Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2175118">Click here to view ebook</a><br/> Tourism planning and destination marketing / edited by Mark Anthony Camilleri. ent://SD_ILS/0/SD_ILS:293025 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Camilleri, Mark Anthony, 1976- author.<br/>Call Number&#160;910.688 23<br/>Publication Date&#160;2019<br/>Summary&#160;Destination marketing relies on planning, organisation, and successful strategies and tactics.℗&nbsp;Tourism Planning and Destination Marketing℗&nbsp;provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1844016">Click here to view</a><br/> Technological advances in hospitality [electronic resource] / guest editor Dr. Brendan T. Chen. ent://SD_ILS/0/SD_ILS:152666 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Chen, Brendan T.<br/>Call Number&#160;647.940285 TEC<br/>Publication Date&#160;2015<br/>Summary&#160;This ebook is prepared from the research works presented at the 3rd Advances in Hospitality and Tourism Marketing and Management Conference (AHTMMC). It presents works focusing on technology (e.g., blogs, GPS), innovation, and innovative forms of tourism (e.g., nostalgic tourism).<br/>Format:&#160;Electronic Resources<br/><a href="http://www.emeraldinsight.com.ezproxy.angliss.edu.au/toc/jhtt/6/1">Click here for full text access to journal</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2030583">Click here to view book</a><br/> Expert resumes for managers and executives [electronic resource] / Wendy S. Enelow and Louise M. Kursmark. ent://SD_ILS/0/SD_ILS:253480 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Enelow, Wendy S.<br/>Call Number&#160;650.142 22<br/>Publication Date&#160;2012<br/>Summary&#160;&quot;Nearly 200 pages of sample resumes and cover letters targeted to management and executive careers--from front-line to CEO!&quot;--Cover./ &quot;Secrets and sample resumes for landing the top management and executive jobs in: sales and marketing; social service, nonprofits, government and military, and law; human resources, organizational development, and education; food and beverage, hotels, and travel and tourism; health care; science, engineering, and technology; accounting, corporate finance, banking, and investment management&quot;--Cover./ &quot;Includes a carefully selected gallery of resumes and cover letters written by the top professional resume writers&quot;--Cover./ &quot;The top nine resume strategies for getting noticed and getting interviews, plus format and presentation standards; step-by-step writing instructions, with examples every step of the way; techniques for choosing the best resume type for your situation; tips for converting your resume to electronic formats and using it online&quot;--Page 4 of cover.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=433929">Click here to view</a><br/> Environment and tourism / Andrew Holden. ent://SD_ILS/0/SD_ILS:311887 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Holden, Andrew, 1960- author.<br/>Call Number&#160;338.4791 HOL<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;The second edition of Environment and Tourism reflects changes in the relationship between tourism, society and the natural environment in the first decade of the new century. Alongside the updating of all statistics, environmental policy initiatives, examples and case studies, new material has been added. This includes two new chapters: one on climate change and natural disasters; and the other on the relationship between tourism and poverty. These themes have direct relevance not only to tourism but are reflective of the wider relationship between nature and society, a thesis that contextualises the book. Tourism is also analysed as an interconnected system, linking the environments of where tourists come from, with the ones they go to. Further issues addressed in the book include tourism's interaction with nature; economic opportunities for conservation; market failure that causes tourism to create environmental problems; environmental management and planning for tourism; environmental ethics; sustainable tourism and ecotourism; poverty and tourism; climate change, natural disasters and tourism.&quot;--BOOK JACKET.<br/>Format:&#160;Electronic Resources<br/> Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:21469 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94068 POW<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009419.html">http://www.loc.gov/catdir/toc/ecip0417/2004009419.html</a><br/> Tour:smart [electronic resource] : and break the band / Martin Atkins. ent://SD_ILS/0/SD_ILS:239186 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Atkins, Martin, 1959-<br/>Call Number&#160;780.2373 22<br/>Publication Date&#160;2007<br/>Summary&#160;From packing the right equipment to keeping enough gas in the tank to get home, every aspect of making a successful tour with a band is addressed in this comprehensive guide. More than 100 luminaries and leading organizations from the world of touring&amp;#x0097;among them Chris Connelly, Henry Rollins, the House of Blues, and the Vans Warped Tour, as well as club owners, tour managers, and even sex advisors&amp;#x0097;provide handy insider know-how along with insight on mistakes commonly made by novice bands. Chapters address the nitty-gritty of touring, with instructions on how to secure venues and publicity, how to stay healthy on the road, and how to keep the budget in the black. Loaded with hundreds of years' worth of collective hands-on experience from those steeped in the music business, this is a must-have resource for creating an unforgettable tour.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=262885">Click here to view</a><br/> Indigenous ecotourism : sustainable development and management / Heather D. Zeppel. ent://SD_ILS/0/SD_ILS:23670 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Zeppel, Heather D.<br/>Call Number&#160;338.4791 ZEP<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;This volume reviews indigenous ecotourism as a special type of nature-based tourism and examines the key principles of conservation and community benefits from indigenous-owned and operated ecotourism businesses or joint ventures. It compares indigenous ecotourism in developed and developing countries and provides global case studies of indigenous ecotourism projects in the Pacific Islands, Africa, Latin America and Southeast Asia. The book analyses key factors and constraints for sustainable development of Indigenous ecotourism and explores the growing links between biodiversity conservation, ecotourism and indigenous rights. It will appeal to practitioners, researchers and students in ecotourism and sustainable tourism, indigenous studies, conservation, natural resource management and community development.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037106.html">http://www.loc.gov/catdir/toc/ecip065/2005037106.html</a><br/> Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:27162 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94068 POW<br/>Publication Date&#160;2003&#160;2002<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2001045582.html">http://www.loc.gov/catdir/toc/wiley021/2001045582.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley036/2001045582.html">http://www.loc.gov/catdir/description/wiley036/2001045582.html</a><br/> Cultural heritage and tourism : an introduction / Dallen J. Timothy. ent://SD_ILS/0/SD_ILS:306671 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Timothy, Dallen J., author.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2021<br/>Summary&#160;&quot;This book provides a comprehensive overview of the issues, practices, current debates, concepts and management concerns associated with cultural heritage-based tourism, as well as applied knowledge. The 2nd edition expands on timely and emerging topics and includes up-to-date data, statistics, references, case material, figures and plates&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2682450">Click here to view</a><br/> Cultural Heritage and Tourism : An Introduction. ent://SD_ILS/0/SD_ILS:297229 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Timothy, Dr. Dallen J.<br/>Call Number&#160;338.4791 TIM<br/>Publication Date&#160;2020<br/>Summary&#160;This book provides a comprehensive overview of the issues, practices, current debates, concepts and management concerns associated with cultural heritage-based tourism, as well as applied knowledge. The 2nd edition expands on timely and emerging topics and includes up-to-date data, statistics, references, case material, figures and plates.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6401757">Click here to view book</a><br/> The economics of recreation, leisure and tourism / John Tribe. ent://SD_ILS/0/SD_ILS:306932 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tribe, John, author.<br/>Call Number&#160;338.4791 TRI<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. International in its outlook, it will equip you with vital skills and knowledge for your future career as well as critical skills to help you understand and help tackle crucial challenges facing the world. It is written in a clear and engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. It concludes with a powerful critique of traditional economics and a set of twenty-one issues that demand action. This sixth edition has been revised and updated to include: Recent and time series international economic data to provide a sense of the dynamics of world economies. Topical analysis to aid decision making for industry, governments and pressure groups. A renewed emphasis on environmental and climate change issues New and revised international case studies that demonstrate theoretical principles of economics as applied to the sector. Companion website with PowerPoint slides&quot;--<br/>Format:&#160;Books<br/> Sustainability in Hospitality : How Innovative Hotels are Transforming the Industry / edited by Miguel Angel Gardettin and Ana Laura Torres. ent://SD_ILS/0/SD_ILS:280849 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gardetti, Miguel Angel, editor.<br/>Call Number&#160;647.94 SUS<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5042785">Click here to view book</a><br/> Volunteer tourism : theoretical frameworks and practical applications / edited by Angela M. Benson. ent://SD_ILS/0/SD_ILS:306642 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Benson, Angela M., editor.<br/>Call Number&#160;338.4791 VOL<br/>Publication Date&#160;2015<br/>Format:&#160;Books<br/> Tourism social media [electronic resource] : transformations in identity, community and culture / Ana Mar&iacute;a Munar, Szilvia Gyim&oacute;thy, Liping Cai. ent://SD_ILS/0/SD_ILS:260519 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Munar, Ana Mar&iacute;a.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2013<br/>Summary&#160;This volume addresses the transformative power of tourism social media and offers novel theoretical and methodological approaches to its academic investigation. Acknowledging the collective value creation mechanisms of new media, the authors explore how technology nurtures, augments and modifies social or commercial interactions in tourism.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=525595">Click here to view</a><br/> Ecotourism [electronic resource] / Stephen Wearing and John Neil. ent://SD_ILS/0/SD_ILS:32377 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Wearing, Stephen.<br/>Call Number&#160;338.4791 WEA<br/>Publication Date&#160;2012<br/>Summary&#160;'Ecotourism' outlines the phenomenon of Ecotourism; its sources and its development as a concept. Conservation issues are now at the forefront of public opinion - Nature is calling us to its wilds and we are responding in droves. The decline of natural rainforests, loss of endangered species, global warming and land degradation have galvanised public support for conservation. The interest in Ecotourism and nature-orientated tourism has coincided with this worldwide concern Using relevant case studies, 'Ecotourism' examines the poten<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=296734">Click here to view book</a><br/> Biodiversity in the balance [electronic resource] : mitigation and adaptation conflicts and synergies / edited by Pam Berry. ent://SD_ILS/0/SD_ILS:243095 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Berry, Pam.<br/>Call Number&#160;577 22<br/>Publication Date&#160;2009<br/>Summary&#160;Climate change and biodiversity loss are both pressing global problems. Efforts are being made to address the former through various mitigation and adaptation activities, but these may have consequences for biodiversity which are not identified or acknowledged. This book reviews how mitigation and adaptation measures in eight key areas: agriculture, forestry, energy, built environment, river and coastal flood management, health, tourism and leisure and conservation, identifying how they may impact positively or negatively on biodiversity. It also recognises the interactions which can occur between them and which may be neutral, synergistic or involve trade-offs. It shown how, by including biodiversity in mitigation and adaptation, co-benefits can be achieved and thus identifies cost-effective approaches to tackling climate change and biodiversity loss. This book will be of interest to researches in climate change adaptation and mitigation, biodiversity and conservation, as well as policymakers involved in formulating adaptation and mitigation strategies and stakeholders engaged in their implementation.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=319833">Click here to view</a><br/> Rotorua: A Case Study in Sustainable Tourism [electronic resource] ent://SD_ILS/0/SD_ILS:302860 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302860.1)<br/>Summary&#160;Tourism is an important industry to many nations worldwide, and New Zealand is no exception. Rotorua on New Zealand's north island is the birthplace of tourism in that country, having hosted visitors to the city and surrounding area since the early 19th century. Geothermal features, Maori culture, the spa/health and wellbeing industry and the region's spectacular lakes and forests are the attractions that draw around four million visitors a year to Rotorua. But is the industry sustainable economically, socially and environmentally? A range of strategies and management practices are focused on this very question. This programme examines the Rotorua tourism industry and its economic, social and environmental impacts, and looks at what is being done, and what needs to be done, to ensure the industry remains sustainable for the long term. It features a range of local interviewees, including Oscar Nathan, General Manager of Rotorua Marketing and a range of operators, managers and owners of significant local tourism businesses, including YHA, Waimangu Volcanic Valley, Volcanic Air Safaris, The Buried Village, Mitai Maori Village, Te Puia Cultural Centre and River Rats Raft and Kayak. It is an essential resource for senior students of Geography and Tourism, and also provides a comprehensive case study of an industry for students of Economics, Social Studies and allied disciplines.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3716334/rotorua-a-case-study-in-sustainable-tourism">ClickView Player</a><br/> Tourism and hospitality education and training in the Caribbean / edited by Chandana Jayawardena ; with a foreward by Rex V. Nettleford. ent://SD_ILS/0/SD_ILS:232191 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jayawardena, Chandana.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2002<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=213985">Click here to view</a><br/> Rural tourism : New concepts, new research, new practice / edited by Bernard Lane and Elisabeth Kastenholz. ent://SD_ILS/0/SD_ILS:283550 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;338.4791 RUR<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> World Heritage Sites and Tourism : Global and Local Relations / edited by Laurent Bourdeau, Maria Garavari-Barbas, and Mike Robinson. ent://SD_ILS/0/SD_ILS:270956 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gravari-Barbas, Maria, editor.<br/>Call Number&#160;363.69 WOR<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4741367">Click here to view book</a><br/> Principles of management for the hospitality industry [electronic resource] / Dana Tesone. ent://SD_ILS/0/SD_ILS:34248 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tesone, D. V. (Dana V.)<br/>Call Number&#160;647.94068 TES<br/>Publication Date&#160;2012<br/>Summary&#160;It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://angliss.eblib.com.au/patron/FullRecord.aspx?p=548860">Click here to view book</a><br/> Zoos and tourism : conservation, education, entertainment? / edited by Warwick Frost. ent://SD_ILS/0/SD_ILS:30729 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Frost, Warwick.<br/>Call Number&#160;338.4791 ZOO<br/>Publication Date&#160;2011<br/>Summary&#160;This is the first book to specifically examine zoos as tourist attractions. Taking a global approach, it considers the multiple roles of zoos, particularly the difficulty of balancing conservation, education and entertainment.<br/>Format:&#160;Books<br/> Introduction to management in the hospitality industry [electronic resource] / Clayton W. Barrows, Tom Powers. ent://SD_ILS/0/SD_ILS:34189 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Barrows, Clayton W.<br/>Call Number&#160;647.068 BAR<br/>Publication Date&#160;2008<br/>Summary&#160;Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=335705">Click here to view book</a><br/> Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. ent://SD_ILS/0/SD_ILS:21451 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kotler, Philip, 1931-<br/>Call Number&#160;647.940688 KOT<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how.&quot; &quot;Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Innovative communities : people-centred approaches to environmental management in the Asia-Pacific region / edited by Jerry Velasquez [and others]. ent://SD_ILS/0/SD_ILS:230244 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Velasquez, Jerry.<br/>Call Number&#160;338.9507 22<br/>Publication Date&#160;2005<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=413417">Click to view here</a><br/> Environmental issues today : choices and challenges / Robert J. Duffy and Susan M. Opp, editors. ent://SD_ILS/0/SD_ILS:311129 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Duffy, Robert J., author.<br/>Call Number&#160;363.7 23<br/>Publication Date&#160;2021<br/>Summary&#160;&quot;This two-volume set provides an authoritative overview of the major environmental issues of the 21st century, with a special focus on current challenges, trends, and policy choices&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2678735">http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2678735</a><br/> Wildlife Tourism Futures : Encounters with Wild, Captive and Artificial Animals / edited by Giovanna Bertella. ent://SD_ILS/0/SD_ILS:296665 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Bertella, Giovanna, 1973- 1973-, editor.<br/>Call Number&#160;338.4791 WIL<br/>Publication Date&#160;2020<br/>Summary&#160;This book presents a series of possible future scenarios in wildlife and animal tourism by combining critical thinking and imagination to stimulate reflection and ways forward. The future of wildlife tourism faces uncertainties that revolve around many factors, including climate change, mass wildlife extinction, human population growth, deforestation, sustainability and ethical assumptions. For wildlife tourism to meet these challenges, new ways of thinking are necessary. The chapters in this volume focus on future wildlife tourism development and management; the experiential value, educational components and ethical relevance of tourism?animal encounters; and the technology applied to wildlife tourism. They offer critically-imagined futures in order to encourage readers to reflect on the possibility of shaping a better future. The book will appeal to researchers, students and practitioners in wildlife tourism, environmental studies, sustainability and conservation.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6401723">Click to View</a><br/> Front and back stage of tourism performance : imaginaries and bucket list venues / [edited by] Frances Julia Riemer. ent://SD_ILS/0/SD_ILS:292508 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Riemer, Frances Julia, editor.<br/>Call Number&#160;338.4791 FRO<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;Front and Back Stage of Tourism Performance situates our travel imaginaries, those dream destinations on our travel bucket lists, as co-constructed by the tourist industry, state development policies, and community negotiations, and as framed by modernity's new global cultural economy. As more people travel for pleasure than ever before, host communities and intermediaries are presented with tourism opportunities that all too often become flashpoints for local contestation and mechanisms for displacement. The ethnographically-grounded chapters describe tourist encounters shaped by geopolitics, complicated by war, and troubled by and enacted within the economic inequities of neocolonialism. The points of contact afford a unique vantage from which to view cultural identity, entrepreneurial strategizing, and natural resource management as global politics and relations of difference. They also illustrate the power of social networks, cultural display, and artistic performance as collective presentation, management apparatus, and structural critique. Drawing on a range of international case studies, this book will appeal to those interested in tourism, anthropology, global studies, environmental issues, microeconomics, and identity studies&quot;--<br/>Format:&#160;Books<br/> Cultural tourism / Hilary du Cros and Bob McKercher. ent://SD_ILS/0/SD_ILS:306933 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Du Cros, Hilary, author.<br/>Call Number&#160;338.4791 DU<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including; sustainability, climate change, the threat of de-globalisation, overtourism and social media; New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges; New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products&quot;--<br/>Format:&#160;Books<br/> The branding of tourist destinations : theoretical and empirical insights / edited by Mark Anthony Camilleri. ent://SD_ILS/0/SD_ILS:295449 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Camilleri, Mark Anthony, 1976- editor.<br/>Call Number&#160;910.688 23<br/>Publication Date&#160;2019<br/>Summary&#160;&quot;The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices. The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador.&quot;--Provided by publisher.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1852576">Click here to view ebook</a><br/> Social Media in Travel, Tourism and Hospitality : Theory, Practice and Cases / edited by Marianna Sigala, Evangelos Christou, Ulrike Gretzel. ent://SD_ILS/0/SD_ILS:290856 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Christou, Evangelos.<br/>Call Number&#160;338.4791 SOC<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4470556">Click here to view book</a><br/> Environmental management for hotels [electronic resource] : a student's handbook / David Kirk. ent://SD_ILS/0/SD_ILS:128305 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kirk, David.<br/>Call Number&#160;647.940682 KIR<br/>Publication Date&#160;2011&#160;2010&#160;1996<br/>Summary&#160;Environmental Management for Hotels is a textbook for hospitality students that covers the relatively new field of environmental management. The reader is guided in how to make decisions which allow hotels to obtain optimum benefits for the environment whilst not threatening their own financial viability. Students are given an understanding of both the concepts and practical implications of environmental challenges relating to hotels. The case study material incorporated ties in theory with real life, and provides an international context. The text emphasizes supervisory issues which relate to the management of hospitality operations in ways which are sensitive to the impact on the environment. The main areas of environmental management featured are: *water *energy *the indoor environment *materials and waste.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=472908">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=472908</a><br/> Tourism sensemaking [electronic resource] : strategies to give meaning to experience / edited by Arch G. Woodside. ent://SD_ILS/0/SD_ILS:252231 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Woodside, Arch G.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2011<br/>Summary&#160;Accurate and useful assessment of tourism market opportunities, network behavior, and tourism destination management performance requires solid foundations in performance evaluation theory as well as applying metrics covering both sensemaking contexts and outcomes. Advances in Culture, Tourism and Hospitality Research seeks to advance knowledge and sense-making skills in interpreting cultural, organizational, and personal influences relating to tourism and hospitality behaviors. The ten papers in this volume make explicit current tourism assessment practices and look at how such assessments are being conducted and how to go about accomplishing prescribing and applying advanced assessment metrics. With a multi-regional focus that includes Asia, Europe, and North American this volume examines a variety of topics including: using importance-performance analysis to discern cultural differences in image perceptions with application to international visitors to Mauritius; network analysis methods for modelling tourism inter-organizational systems; and tools for overcoming continuing bad performance in tourism destination management.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=413740">Click here to view</a><br/> Start and run a profitable tour guiding business : part-time, full-time, at home, or abroad : your step-by-step business plan / Barbara Braidwood, Susan Boyce, Richard Cropp. ent://SD_ILS/0/SD_ILS:15649 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Braidwood, Barbara, 1952-<br/>Call Number&#160;338.4791 BRA<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Sunmap tourist map. Fraser Island [map] / produced by the Department of Lands in co-operation with Queensland Recreation Areas Management Board and Department of Environment and Heritage. ent://SD_ILS/0/SD_ILS:16680 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Queensland. Dept. of Lands.<br/>Call Number&#160;MAP 919.432 FRA<br/>Publication Date&#160;1995<br/>Format:&#160;Maps<br/> Marketing for tourism and hospitality : collaboration, technology and experiences / Alan Fyall, Patrick Legoh&eacute;rel, Isabelle Frochot and Youcheng Wang. ent://SD_ILS/0/SD_ILS:296649 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Fyall, Alan, author.<br/>Call Number&#160;647.940688 FYA<br/>Publication Date&#160;2019<br/>Summary&#160;&quot;The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitality provides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes&quot;--<br/>Format:&#160;Books<br/> Reputation and image recovery for the tourism industry / edited by Gabrielle Walters and Judith Mair. ent://SD_ILS/0/SD_ILS:298899 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Walters, Gabby, editor.<br/>Call Number&#160;659.2 REP<br/>Publication Date&#160;2019<br/>Summary&#160;Crises and disasters that directly impact tourism can have extensive reputational implications for the organisations and destinations involved. It is critical that DMOs and CEOs communicate the right message in such circumstances to reassure the public that they have their best interests at heart. Often this is not done well. Every crisis and disaster is different, and knowledge is required to understand how different crises and disasters, whether they be at a destination or an organisational level, affect members of the public. Such insight will provide managers with a clearer understanding of the most effective messaging and communication strategies post event. 'Reputation and Image Recovery for the Tourism Industry' uses real life cases studies to contextualise the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the organisation's future survival. Packed with international case studies, and with contributions from experts, this edited book is divided into three sections that cover: * Natural Disasters: including cyclones/hurricanes; flooding; earthquakes, volcanos and tsunamis; bush/forest fires and other severe natural events. * Man Made Crises and Organisational Crises: including specific case studies that focus on how destinations restore their reputation following a random act of crime or terror; managing the threat of terrorism- a destination image perspective; managing destination image in the midst of political turmoil and reputation recovery for destinations with long term image issues. * Organisational Crises in the Tourism and Hospitality Industry: including reputation recovery for various tourism organisations including airlines, hotels and theme parks; managing the media in times of organisational crises; best practice public relations strategies for tourism organisations and the role of social media in organisational reputation recovery. Essential reading for students, researchers and industry managers, and the 'go to' text for those wishing to learn about specific strategies and best practice techniques proven to assist with the reputational management of destinations and organisations affected by crises and disasters.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5771500">Click to View</a><br/> Information communication technologies and sustainable tourism [electronic resource] / Alisha Ali and Andrew J. Frew. ent://SD_ILS/0/SD_ILS:121366 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Ali, Alisha<br/>Call Number&#160;338.4791 ALI<br/>Publication Date&#160;2013<br/>Summary&#160;Sustainable development is a highly topical issue and is of critical importance to tourism as the environment is of utmost importance for the continued development and prosperity of the industry. There have been numerous texts written on sustainable tourism and the measures to mitigate and manage this but none which acknowledges Information and Communication Technologies (ICT) as a mechanism of doing so despite being an emerging area of research. ICT in this context refers to innovative tools which form an integrated system of software and networked equipment that facilitates data processin<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1181039">Click here to view book</a><br/> The Caribbean [electronic resource] : from vulnerability to sustained growth / edited by Ratna Sahay, David O. Robinson, and Paul Cashin. ent://SD_ILS/0/SD_ILS:243491 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sahay, Ratna, editor.<br/>Call Number&#160;330.9729 22<br/>Publication Date&#160;2006<br/>Summary&#160;This book sets out the economic challenges facing the island nations of the Caribbean and presents policy options to ameliorate external shocks and embark firmly on a sustained growth path. While the countries of the Eastern Caribbean Currency Union that are the focus of the book have enjoyed a sustained period of price and exchange rate stability, they have been buffeted in recent years by adverse shocks, including the erosion of trade preferences, declines in official foreign assistance, and frequent natural disasters. Strengthening their growth performance will require design of a multifaceted strategy that integrates the Caribbean with the global economy, facilitates an economic transformation from agriculture to tourism, fosters greater regional cooperation, and preserves macroeconomic stability. This volume examines the critical issues that are part of that process, including fiscal and financial sector policy, management of external flows, trade integration and tourism, macroeconomic cycles and volatility, and the economic implications of natural disasters.--Publisher's description.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=449545">Click here to view</a><br/> Festival and events management : an international arts and culture perspective / edited by Ian Yeoman [and 4 others]. ent://SD_ILS/0/SD_ILS:311886 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Yeoman, Ian.<br/>Call Number&#160;658.456 FES<br/>Publication Date&#160;2004<br/>Summary&#160;This title explores the central role of events management in the cultural, tourism and arts industries. It includes international case studies of arts and leisure events, together with case studies from Europe, New Zealand, Australia and the USA.<br/>Format:&#160;Books<br/> The Great Barrier Reef : history, science, heritage / James Bowen and Margarita Bowen. ent://SD_ILS/0/SD_ILS:226118 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Bowen, James.<br/>Call Number&#160;578.7789476 22<br/>Publication Date&#160;2002<br/>Summary&#160;This book provides a comprehensive cultural and ecological history of European impact on the Great Barrier Reef, from the early voyages of discovery to the most recent developments in Reef science and management. It accounts for the scientific, social and environmental consequences of European impact on the Reef.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=120655">Click here to view</a><br/> Planning and Managing the Experience Economy in Tourism / Rui Augusto Costa [and 3 others]. ent://SD_ILS/0/SD_ILS:305583 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Augusto Costa, Rui, author.<br/>Call Number&#160;338.4791 AUG<br/>Publication Date&#160;2021<br/>Summary&#160;Tourism is facing a new paradigm that has been brought on by the introduction of experiences in the development, management, and promotion of tourism. Associating experiences to tourism destination and products allows tourists to relate to their vacations differently and helps to fuel a destination's competitiveness and compliance with new needs and motivations that are being driven by the tourists. When properly design, managed, and developed, tourism experiences can contribute to the destination's overall sustainability by maximining tourism's positive impacts and fostering their spillover to local communities. Planning and Managing the Experience Economy in Tourism is an essential reference book that seeks to advance research on tourism experience as well as investigate how tourism experiences can create and increase tourism competitiveness. The book explores how the experience concept has evolved in the last decade, alongside the needs and motivations of consumers, and how it can be conceptualized, designed, managed, and implemented both at the tourism firm and destination levels. Delving further into concepts like creative tourism, destination attributes, and smart experiences, this book serves as a dynamic resource for travel agencies, tourism managers, tourism professionals, marketers, destination managers, government officials, policymakers, academicians, students, tourism officials, planners, and researchers.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6812046">Click to View</a><br/> Responsible rural tourism in Asia / edited by Vikneswaran Nair, Amran Hamzah, and Ghazali Musa. ent://SD_ILS/0/SD_ILS:306674 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Nair, Vikneswaran, 1970- editor.<br/>Call Number&#160;338.4791504 23<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;Rural tourism has contributed to the income generation of countries in Asia thereby reducing poverty and improving quality of life. This book explores the fundamentals of responsible rural tourism. It covers a range of Asian countries and examines both successful and failed attempts in developing responsible rural tourism&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2577094">Click here to view</a><br/> Catering and convention service survival guide in hotels and casinos / Lisa Lynn Backus and Patti J. Shock. ent://SD_ILS/0/SD_ILS:284519 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Backus, Lisa Lynn, author.<br/>Call Number&#160;642.4 BAC<br/>Publication Date&#160;2017<br/>Summary&#160;The job of the Catering Convention Services Manager (CCSM) is varied and diverse. The success or failure of an event can depend on the ability of the CCSM to juggle the components without dropping the ball. Chapters of this book scratch below the surface and impart authors' in-depth industry knowledge that will lead readers from the truth of what a CCSM does on a daily basis versus what the job description states, what emotional and technical skills are required, what employers look for in hiring CCSMs, how to relate to external and internal planners, and execution of catering and convention contracts. It gives an overview of job positions within hotels and facilities that CCSMs will work with necessary to fulfill the contracted legal requirements, providing thorough communication, detailed food and beverage industry information, banquet service styles, menu planning, trade statistics, BEO standards, how to deliver service expectations, and reveals a variety of indoor and outdoor event space setup standards. Included are suggested best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. Most chapters will have website links for more information on specific topics and explanations on how this industry operates within casino properties. The final chapters discuss revenue upsell opportunities for all stakeholders and industry accounting and the paperwork that pulls this fast-paced catering for convention service business all together.<br/>Format:&#160;Regular print<br/> Tourism education [electronic resource] : global issues and trends / Pauline J. Sheldon, Cathy H. C. Hsu. ent://SD_ILS/0/SD_ILS:158130 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sheldon, Pauline J.<br/>Call Number&#160;338.47910711 SHE<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=4339847">Click here to view book</a><br/> New perspectives in hospitality management. ent://SD_ILS/0/SD_ILS:298116 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;647.068 23<br/>Publication Date&#160;2015<br/>Summary&#160;New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1423684">Click here to view</a><br/> Tourism-marketing performance metrics and usefulness auditing of destination websites [electronic resource] / edited by Arch G. Woodside. ent://SD_ILS/0/SD_ILS:245198 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Woodside, Arch G.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2010<br/>Summary&#160;This volume provides specific answers to hard questions about how to create valid metrics to measure the effectiveness of tourism advertising and the usefulness of destination marketing websites. An extensive literature review describes 40+ years of research on the effectiveness of tourism advertising and the slow advancement to using valid impact metrics field experiments with alternative ad treatment and placements. Several authors undertake information-usefulness audits on DMO (destination management office) websites and provide practical check lists. Tourism website comparisons include: Maine, Massachusetts and New York; Genoa, Marseilles and Valencia; France, Spain and Portugal; and China, Poland, Russia and Thailand, against each other as well as the Lonely Planet websites. Content analysis of consumer-generated advertisements that promote visits to third places, in this case Starbucks coffee shops and Chipotle restaurants, makes an intriguing study. The final paper gives a thick description of the dynamics of the governments role in shaping Chinas domestic, inbound, and outbound tourism industry and contributes to building a behavioral theory of government-firm relationships.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=339452">Click here to view</a><br/> The discovery of tourism [electronic resource] / Stephen L.J. Smith. ent://SD_ILS/0/SD_ILS:243146 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Smith, Stephen L. J., 1946-<br/>Call Number&#160;338.4791071 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;The Discovery of Tourism will present the personal histories of some of the world's leading tourism geographers, many of whom pioneered the field. The stories will reveal the diverse personalities, passions, and peculiarities behind the authors' choice of tourism as a specialization. Such experiences are worth reporting as a celebration of the global community of geographic scholars - current and future - working in tourism. Being able to read the histories of senior scholars may help younger scholars as well as students, whether in geography or other social sciences, appreciate the challenges and rewards of a life devoted to the study of tourism. This dispersal of geographers among different academic departments will be one of the topics addressed by some of the contributing authors and it reflects the broad intellectual curiosity, capacity, and contributions of tourism geographers. Further, it means that these personal histories will be of interest to scholars outside the field of tourism geography.&quot;--Publisher's description.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=322647">Click here to view</a><br/> Sustainable tourism futures [electronic resource] : perspectives on systems, restructuring and innovations / edited by Stefan Gossling, Michael Hall and David Weaver. ent://SD_ILS/0/SD_ILS:150061 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gossling, Stefan.<br/>Call Number&#160;338.4791 SUS<br/>Publication Date&#160;2009<br/>Summary&#160;A global industry and an important tool for economic development, international tourism is facing an increasingly uncertain future. Global environmental change, including climate change; increasing fuel prices; and growing criticism from environmental and social interest groups are posing substantial challenges to the belief that international tourism can be sustainable at current rates and patterns of growth. This book therefore aims to answer the questions of if and how tourism can be a sustainable industry. The book concludes that sustainable tourism is possible but that it requires fundamental shifts in operations, systems and philosophies. The various contributions identify a number of means by which this can be accomplished but stress that sustainable tourism still has a long way to travel before it can reach its destination.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=401861">Click to view ebook</a><br/> Teaching Cases in Tourism, Hospitality and Events / edited by Saurabh Kumar Dixit, Senthilkumaran Piramanaygam. ent://SD_ILS/0/SD_ILS:307845 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dixit, Saurabh Kumar, 1979-, editor.<br/>Call Number&#160;338.4791 TEA<br/>Publication Date&#160;2023<br/>Summary&#160;Providing a broad selection of global cases, this book is a comprehensive resource encouraging students to understand and apply key concepts into situations faced in industry. Cases include teaching notes, questions, learning activities and solutions, and cover general, strategic, human resource, finance and operations management, plus marketing.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30397268">Click to View</a><br/> Social media in travel, tourism and hospitality : theory, practice and cases / edited by Marianna Sigala, Evangelos Christou, Ulrike Gretzel. ent://SD_ILS/0/SD_ILS:32118 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sigala, Marianna.<br/>Call Number&#160;338.47910285 SOC<br/>Publication Date&#160;2012<br/>Summary&#160;Presenting cutting-edge theory, research and case studies investigating the web 2.0 applications and tools that transform the role and behaviour of the new generation of travelers, this book also examine the ways in which firms reengineer and implement their business models and operations.<br/>Format:&#160;Books<br/> The Origins of Hospitality and Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:33566 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;O'Gorman, Kevin D.<br/>Call Number&#160;338.4791 OGO<br/>Publication Date&#160;2010<br/>Summary&#160;The Origins of Hospitality and Tourism is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835797">Click here to view book</a><br/> Handbook of hospitality human resources management / edited by Dana V. Tesone. ent://SD_ILS/0/SD_ILS:27046 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tesone, D. V. (Dana V.)<br/>Call Number&#160;647.0683 HAN<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. It is a must-read for hospitality researchers and educators, students and industry practitioners.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Fuzzy sets in management, economics, and marketing [electronic resource] / editors, Constantin Zopounidis, Panos M. Pardalos, George Baourakis. ent://SD_ILS/0/SD_ILS:234550 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Zopounidis, Constantin.<br/>Call Number&#160;658.4033 22<br/>Publication Date&#160;2001<br/>Summary&#160;The rapid changes that have taken place globally on the economic, social and business fronts characterized the 20th century. The magnitude of these changes has formed an extremely complex and unpredictable decision-making framework, which is difficult to model through traditional approaches. The main purpose of this book is to present the most recent advances in the development of innovative techniques for managing the uncertainty that prevails in the global economic and management environments. These techniques originate mainly from fuzzy sets theory. However, the book also explores the integration of fuzzy sets with other decision support and modelling disciplines, such as multicriteria decision aid, neural networks, genetic algorithms, machine learning, chaos theory, and so on. The presentation of the advances in these fields and their real world applications adds a new perspective to the broad fields of management science and economics.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=235767">Click here to view</a><br/> Travel &amp; tourism market research. 2022 / by: Richard K. Miller and Kelli Washington. ent://SD_ILS/0/SD_ILS:306683 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Miller, Richard K. (Richard Kendall), 1946- author.<br/>Call Number&#160;338.479173 23<br/>Publication Date&#160;2022&#160;2021<br/>Summary&#160;&quot;This ebook provides the most comprehensive compilation of traveler spending and tourist visitor statistics available in any published reference. Previous editions were used by virtually all major CVBs, most state travel offices, and dozens of corporations in all sectors of the travel and tourism industry. The handbook is also used as a reference by most colleges and universities with a hospitality, hotel management, or tourism curriculum. And this market research handbook has been used as a strategic business planning resource by executives in dozens of hotel corporations, travel companies, and tourism business. With a thorough and in-depth assessment of the travel market, this report covers such key topics as air travel, business travel, arts tourism, beaches, cruises, cultural and heritage tourism, economic impact of travel, fairs and festivals, hotels and resorts, leisure &amp; family travel, nightlife, parks, performing arts, recreational activities, seasonal travel, spas, spectator sports, theme parks, traveler shopping, and more. The handbook presents tourist visitor and expenditure statistics for each state, major cities, and tourist destinations, based on surveys by RKMA.&quot;--<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2988771">Click here to view</a><br/> Delivering tourism intelligence : from analysis to action / edited by Philip L. Pearce, Hera Oktadiana. ent://SD_ILS/0/SD_ILS:298261 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pearce, Philip L., editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2020<br/>Summary&#160;This volume demonstrates that tourism research can deliver quality implications for a range of stakeholders. Contributions from authors across the continents serve to illustrate ways in which academic analysis can, and does, result in action.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2204223">Click here to view</a><br/> Critical essays in tourism research / Maximiliano E Korstanje, editor. ent://SD_ILS/0/SD_ILS:299462 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z Call Number&#160;338.4791 23<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1782121">Click here to view</a><br/> Tourism and ethnodevelopment : inclusion, empowerment and self determination / edited by Ismar Borges de Lima &amp; Victor T. King. ent://SD_ILS/0/SD_ILS:280379 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Lima, Ismar Borges de, editor.<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1594588">Click here to view</a><br/> The Emerald handbook of entrepreneurship in tourism, travel and hospitality : skills for successful ventures / edited by Marios Sotiriadis. ent://SD_ILS/0/SD_ILS:295446 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sotiriadis, Marios.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2018<br/>Summary&#160;This book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1695364">Click here to view ebook</a><br/> Marketing places and spaces / edited by Ant&oacute;nia Correia, CEFAGE, University of Algarve, Faro, Portugal, Juergen Gnoth, Otago University, Dunedin, New Zealand, Metin Kozak, Dokuz Eyl&uuml;l University, Izmir, Turkey, Alan Fyall, University of Central Florida, Orlando, USA. ent://SD_ILS/0/SD_ILS:298276 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Correia, Ant&oacute;nia, editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2015<br/>Summary&#160;&quot;&quot;Marketing Places and Spaces&quot;&quot; brings context to the forefront for advancing theory and management sensemaking in understanding the influences of marketing on tourism behavior. This book is for tourism professionals and educators seeking deep knowledge of how visiting places transforms the lives of visitors - a nonfiction v ersion of Eat Pray Love.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1021850">Click here to view</a><br/> Computational intelligence in business and economics [electronic resource] : proceedings of the MS'10 International Conference, Barcelona, Spain, 15-17 July 2010 / editors, Anna M. Gil-Lafuente, Jośe M. Meriǵo. ent://SD_ILS/0/SD_ILS:249910 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;International Conference of Modelling and Simulation in Engineering, Economics and Management (2010 : Barcelona, Spain)<br/>Call Number&#160;380.1 22<br/>Publication Date&#160;2010<br/>Summary&#160;This book provides some of the most recent developments in Computational Intelligence applied to business and economics presented at the MS'10 International Conference, Barcelona, 15 - 17 July, 2010. It presents several new theoretical advancements and a wide range of applications in different business and economic areas including accounting, finance, management, marketing, sports, tourism, economics and politics, and also some applications related with engineering and modeling and simulation. This book is very useful for researchers and graduate students interested in pursuing research in business and economics with an orientation to modern techniques for dealing with uncertainty such as those related with modeling and simulation and computational intelligence.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=374796">Click here to view</a><br/> Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers. ent://SD_ILS/0/SD_ILS:152740 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Barrows, Clayton W.<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2009<br/>Summary&#160;&quot;Students seeking management careers in hospitality will enter a dynamic industry filled with opportunities. The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, internet commerce, new business and financial models, and rapidly changing consumer demands. Introduction to Management in the Hospitality Industry, Ninth Edition, gives students the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field. Upon successful completion of this text, readers will have a strong grasp of the many facets of the hospitality industry. Moreover, they'll understand the issues and challenges facing managers in the industry and the many possible career paths that await them.&quot; -- Publisher description.<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-b.html">Contributor biographical information</a> <a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-d.html">Publisher description</a> <a href="http://www.loc.gov/catdir/toc/ecip0719/2007021306.html">Table of contents only</a><br/> Interpretation of cultural and natural resources / Douglas M. Knudson, Professor Emeritus of Forestry, Purdue University, Ted T. Cable, Professor of Park Management and Conservation, Kansas State University, Larry Beck, Professor of Outdoor Education and Environmental Interpretation, San Diego State University. ent://SD_ILS/0/SD_ILS:289636 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Knudson, Douglas M., author.<br/>Call Number&#160;363.69 KNU<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Routledge handbook of sustainable food and gastronomy [electronic resource] / edited Philip Sloan, Willy Legrand and Claire Hindley. ent://SD_ILS/0/SD_ILS:157574 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sloan, Philip,<br/>Call Number&#160;338.190286 ROU<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3569467">Click here to view book</a><br/> Geotourism [electronic resource] : the tourism of geology and landscape / edited by David Newsome and Ross K. Dowling. ent://SD_ILS/0/SD_ILS:33567 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Newsome, David, 1951-<br/>Call Number&#160;338.4791 GEO<br/>Publication Date&#160;2010<br/>Summary&#160;Geotourism: the tourism of geology and landscape is a compilation of first class international research which provides insight into the many facets of this emerging subject, and comprehensively explores the nexus between landscape, geological phenomena and tourism.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835798">Click here to view book</a><br/> Festival and Events Management : An International Arts and Culture Perspective / edited by Ian Yeoman [and 4 others]. ent://SD_ILS/0/SD_ILS:283729 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Yeoman, Ian.<br/>Call Number&#160;394.2068 FES<br/>Publication Date&#160;2009<br/>Summary&#160;Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries. With international contributions from industry and academia, the text looks at the following: * Events &amp; cultural environments * Managing the arts &amp; leisure experience * Marketing, policies and strategies of art and leisure management Chapters include exercises, and additional teaching materials and solutions to questions are provided as part of an accompanying online resource.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=294126">Click here to view book</a><br/> Customer Service for Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:306728 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hudson, Simon.<br/>Call Number&#160;647.940688 HUD<br/>Publication Date&#160;2022<br/>Summary&#160;A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=29083075">Click to View</a><br/> Festival and Event Tourism Impacts. ent://SD_ILS/0/SD_ILS:297801 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Gursoy, Dogan.<br/>Call Number&#160;338.4791 GUR<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6297503">Click here to view book</a><br/> Nature Tourism / edtied by Joseph S. Chen &amp; Nina K. Prebensen. ent://SD_ILS/0/SD_ILS:273146 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Chen, Joseph S., editor.<br/>Call Number&#160;338.4791 NAT<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4790158">Click here to view book</a><br/> Event studies : theory, research, and policy for planned events / Donald Getz and Stephen J. Page. ent://SD_ILS/0/SD_ILS:279966 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-, author.<br/>Call Number&#160;658.456 GET<br/>Publication Date&#160;2016<br/>Summary&#160;Event Studies is the only book devoted to developing knowledge and theory about planned events. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. This title draws from a large number of foundation disciplines and closely related professional fields, to foster interdisciplinary theory focused on planned events. It brings together important discourses on events including event management, event tourism, and the study of events within various disciplines that are able to shed light on the roles, importance and impacts of events in society and culture.<br/>Format:&#160;Books<br/> The Routledge Handbook of Tourism and Sustainability [electronic resource] / edited by C. Michael Hall, Stefa Gossling and Daniel Scott. ent://SD_ILS/0/SD_ILS:151350 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hall, Colin Michael, 1961-<br/>Call Number&#160;338.4791 ROU<br/>Publication Date&#160;2015<br/>Summary&#160;Sustainability remains one of the major issues in tourism today. Concerns over climate and environmental change, the fallout from the global economic and financial crisis, and the seeming failure to meeting UN Millennium development goals have only reinforced the need for more sustainable approaches to tourism, however they be defined. Given the centrality of sustainability in tourism curricula, policies, research and practice it is therefore appropriate to prepare a state of the art handbook on the relationship between tourism and sustainability.This timely Handbook of Tourism and Sustainabil<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1974227">Click here to view book</a><br/> Natural capital [electronic resource] : theory &amp; practice of mapping ecosystem services / edited by Peter Kareiva [and others]. ent://SD_ILS/0/SD_ILS:250393 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Kareiva, Peter M., 1951-<br/>Call Number&#160;333.95<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;In 2005, The Millennium Ecosystem Assessment (MA) provided the first global assessment of the world's ecosystems and ecosystem services. It concluded that recent trends in ecosystem change threatened human wellbeing due to declining ecosystem services. This bleak prophecy has galvanized conservation organizations, ecologists, and economists to work toward rigorous valuations of ecosystem services at a spatial scale and with a resolution that can inform public policy. The editors have assembled the world's leading scientists in the fields of conservation, policy analysis, and resource economics to provide the most intensive and best technical analyses of ecosystem services to date. A key idea that guides the science is that the modelling and valuation approaches being developed should use data that are readily available around the world. In addition, the book documents a toolbox of ecosystem service mapping, modeling, and valuation models that both The Nature Conservancy and the World Wide Fund for Nature (WWF) are beginning to apply around the world as they transform conservation from a biodiversity only to a people and ecosystem services agenda. The book addresses land, freshwater, and marine systems at a variety of spatial scales and includesdiscussion of how to treat both climate change and cultural values when examining tradeoffs among ecosystem services&quot;--Provided by publisher.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=389299">Click here to view</a><br/> The Sage handbook of hospitality management / edited by Bob Brotherton and Roy C. Wood. ent://SD_ILS/0/SD_ILS:30348 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Wood, Roy C., 1959-<br/>Call Number&#160;647.068 SAG<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html</a><br/> Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside. ent://SD_ILS/0/SD_ILS:250973 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Woodside, Arch G.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2008<br/>Summary&#160;This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=512804">Click here to view</a><br/> People in nature : wildlife conservation in South and Central America / Kirsten M. Silvius, Richard E. Bodmer, and Jos&eacute; M.V. Fragoso, editors. ent://SD_ILS/0/SD_ILS:232515 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Silvius, Kirsten M.<br/>Call Number&#160;333.95416098 22<br/>Publication Date&#160;2004<br/>Summary&#160;This book reviews wildlife management and conservation in Central and South America. The book discusses the threats to biodiversity in this area including habitat fragmentation, development, ranching, tourism as well as hunting. The book contains contributions from many local Latin American authors who work there daily and are exposed to the numerous and unique issues that need to be taken into account when talking about conservation in Central and South America. Contributors:abundance and spatial distribution of Orinoco Crocodiles in the Cojedes River sy; Amazonas, Brazil, Aug.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=107245">Click here to view</a><br/> Traditions and innovations in contemporary tourism / edited by Vasil Marinov, Maria Vodenska, Mariana Assenova and Elka Dogramadjieva. ent://SD_ILS/0/SD_ILS:300865 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Marinov, Vasil P., editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2018<br/>Summary&#160;This book presents significant theoretical and empirical studies of various aspects of hospitality and tourism from the perspetives of both tradition and innovation. With thirty-nine contributors from Bulgaria, Croatia, Indonesia, Italy, Portugal, Slovenia, Switzerland, Turkey, and the USA, if offers a collection of recent regional and marketing studies. The first part is dedicated to traditional tourism and hospitality issues ranging from tourism policy and planning and management practices, through cultural even marketing to the need for more intercultural communication. Special attention is paid to new developments in specialised types of tourism and specific tourist destinations. The second part of the book deals with new developments in the tourism industry offering a range of chapters on new technologies and techniques, the modern concept of urban and city tourism development and specific new and innovative tourism types and products--back cover.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1986607">Click here to view</a><br/> The Routledge international handbook of walking / edited by C. Michael Hall, Yael Ram &amp; Noam Shoval. ent://SD_ILS/0/SD_ILS:280019 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hall, Colin Michael, 1961-, editor.<br/>Call Number&#160;910.01 ROU<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> An introduction to the geography of tourism / Velvet Nelson. ent://SD_ILS/0/SD_ILS:273705 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Nelson, Velvet, 1979-, author.<br/>Call Number&#160;338.4791 NEL<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Event studies [electronic resource] / Donald Getz. ent://SD_ILS/0/SD_ILS:35478 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Getz, Donald, 1949-<br/>Call Number&#160;394.2068 GET<br/>Publication Date&#160;2013<br/>Summary&#160;Many books exist on various aspects of event management, reflecting growing academic and professional interest, but there has not been a book written on Event Studies until now. As the event management field expands, there is a growth in demand for advanced texts, particularly with a multidisciplinary research and theoretical orientation. Event Studies is the first text to embrace this new direction in the field of event management providing:* Students and practitioners with an explanation of why planned events are important from a social/cultural, economic and environmental perspective.* Readers with an understanding of how various disciplines and other professional fields view planned events, and the contributions they make to understanding events.* Research students with a detailed evaluation of research issues and challenges, and of methodologies and theories applicable to event studies. The bibliography is extensive and numerous research examples are provided. * Professionals with a tool to expand their knowledge well beyond the art and science of producing events to include the philosophical and scientific foundations of event studies. For the event management student, and for professionals, Event Studies provides the necessary body of knowledge and theoretical /methodological underpinnings on the subject of planned events.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1154280">Click here to view book</a><br/> Sustainability in Tourism : A Multidisciplinary Approach / Ian Jenkins, Roland Schr&ouml;der. ent://SD_ILS/0/SD_ILS:290636 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Jenkins, Ian, editor.<br/>Call Number&#160;338.4791 SUS<br/>Publication Date&#160;2013<br/>Summary&#160;Sustainability and green topics have become a crucial element in modern economy. All sectors of the economy are concerned, also the tourism industry. This book takes an overview on developments of sustainability in tourism from a multidisciplinary view point: economy, marketing, social science, media studies, political studies. In order to under-stand the long term changes in the field it is important to include different scientific approaches.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1317245">Click here to view book</a><br/> Strategic marketing in tourism services [electronic resource] / edited by Rodoula H. Tsiotsu and Ronald E. Goldsmith. ent://SD_ILS/0/SD_ILS:255289 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tsiotsou, Rodoula H.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2012<br/>Summary&#160;Tourism services all over the world currently face rapid changes due to market globalization, intensified competition and the dynamic evolution of new technologies. Moreover, it is expected that tourism will be one of the industries that will be most affected by the current recession. The long-term success of tourism services in such a fierce competitive and financially difficult environment depends not only on being able to satisfy customers' needs and desires, but to strategically respond to current global challenges. Therefore, strategic marketing becomes a necessary practice in contemporary tourism services firms. Strategic Marketing in Tourism Services focuses on marketing strategies implemented in tourism services firms and includes a collection of papers related to specific marketing strategies. The book presents the application of specific marketing strategies such as experiential marketing, branding, target marketing, relationship marketing and e-marketing in tourism. Furthermore, it presents the strategic responses of each tourism sub-sector - hospitality, air transport, tour operation, travel agencies and the tourism destinations - from various countries around the world.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=461615">Click here to view</a><br/> Tourism in the Muslim world [electronic resource] / [edited by] Noel Scott, Jafar Jafari. ent://SD_ILS/0/SD_ILS:246071 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Scott, Noel, 1958-<br/>Call Number&#160;338.4791091767 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;Tourism in the Muslim World provides a synthesis of thought on an influential current issue for tourism and indeed for our times, and a point of focus for tourism researchers, managers and developers in countries such as the United Arab Emirates, Jordan, Egypt, Maldives and Turkey, as well as the Western world, eager to increase their share in this 1.5 billion strong tourist market. Its chapters raise conceptual, practical, and thought-provoking issues for the wider tourism community as it deals with the growth of new markets and destinations in a globalized economy. This collection of culturally and geographically diverse papers feature both Muslim and non-Muslim (country) insights on this international theme. It draws on contributions from a variety of disciplinary perspectives such as law, theology, business, tourism development, sociology, anthropology, and more. Tourism in the Muslim World is the second title in Emerald's new book series Bridging Tourism Theory and Practice and will appeal to researchers and research students in the social science and management disciplines, as well as to tourism and hospitality professionals with an interest in the Muslim market.&quot;<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=348462">Click here to view</a><br/> The Routledge handbook of festivals / edited by Judith Mair. ent://SD_ILS/0/SD_ILS:287779 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Mair, Judith, editor.<br/>Call Number&#160;394.26 ROU<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1894827">Click here to view</a><br/> The Routledge handbook of sustainable food and gastronomy / edited by Philip Sloan, Willy Legrand and Clare Hindley. ent://SD_ILS/0/SD_ILS:154110 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Sloan, Philip, editor.<br/>Call Number&#160;338.190286 SLO<br/>Publication Date&#160;2015<br/>Format:&#160;Books<br/> Social media marketing in tourism and hospitality [electronic resource] / Roberta Minazzi. ent://SD_ILS/0/SD_ILS:157385 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Minazzi, Roberta.<br/>Call Number&#160;338.4791 MIN<br/>Publication Date&#160;2014<br/>Summary&#160;This book describes ongoing developments in social media within the tourism and hospitality sector, highlighting impacts on both the demand and the supply side. It offers a combination of theory and practice, with discussion of real-life business experiences. The book is divided into three parts, the first of which provides an overview of recent trends in social media and user-generated content, clarifies concepts that are often used in an overlapping way and examines the &quot;digitization of word of mouth&quot; via online networks. The second part analyzes the impacts that social media can have on<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1965141">Click here to view book</a><br/> Field guide to case study research in tourism, hospitality and leisure [electronic resource] / edited by Kenneth F. Hyde, Chris Ryan, Arch G. Woodside. ent://SD_ILS/0/SD_ILS:255409 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hyde, Kenneth F.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2012<br/>Summary&#160;This field guide provides methods and studies on how-to-do case study research in natural settings. A truly international guide, this text is ideal for those studying and conducting case study research in tourism, hospitality and leisure disciplines. It provides a comprehensive and practical account of how to describe, explain and predict both individual and group case behavior, at the same time explaining behavior among a set of cases relevant to a specific context. This guide embraces and extends Herbert Simon's (Nobel Prize in Economics recipient) insight that a decision results from the conjoining two antecedents in human behavior: cognitive processing of an individual or group and a given context or problem framing. Divided into six parts, this guide includes chapters on: analysis of texts; how-to-do executive interviews; field interviewing in international contexts; stakeholder participatory research; researching indigenous and marginal peoples; and cross-case analysis. The chapters increase skills and understanding of culture, tourism, and hospitality behavior through analysis of the four principle objectives of case study research: accomplishing accuracy; achieving generality; reporting complexity and broad coverage; and achieving impact for improving the individual condition, client, and/or society.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=466844">Click here to view</a><br/> Tourism / Peter Robinson, Michael L&egrave;uck, Stephen Smith. ent://SD_ILS/0/SD_ILS:123773 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Robinson, Peter, 1979-, author.<br/>Call Number&#160;338.4791 ROB<br/>Publication Date&#160;2013<br/>Format:&#160;Books<br/> Sustainability-Oriented Innovation in Smart Tourism : Challenges and Pitfalls of Technology Deployment for Sustainable Destinations. ent://SD_ILS/0/SD_ILS:308176 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Pasquinelli, Cecilia, author.<br/>Call Number&#160;338.4791 PAS<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30606187">Click to View</a><br/> The Geography of Wine : Regions, Terroir and Techniques / Percy H. Dougherty, editor. ent://SD_ILS/0/SD_ILS:279616 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Dougherty, Percy H., editor.<br/>Call Number&#160;641.22 GEO<br/>Publication Date&#160;2012<br/>Summary&#160;Geographers and wine makers have been fruitful partners for millennia. Culled from research presented to the Association of American Geographers, this book demonstrates just how far the relationship has come since the era of ancient Greece and Rome.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=885927">Click here to view book</a><br/> Handbook of tourism economics [electronic resource] : analysis, new applications, and case studies / editor, Clement A Tisdell. ent://SD_ILS/0/SD_ILS:212234 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Tisdell, C. A. (Clement Allan)<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2013<br/>Summary&#160;Handbook of Tourism Economics: Analysis, New Applications and Case Studies provides an up-to-date, concise and readable coverage of the most important topics in tourism economics. It pays attention to relevant traditional topics in tourism economics as well as exciting emerging topics in this field - topics which are expected to be of continuing importance. In doing this, it takes account of advances in economic thought, analysis and applied methods. Contributions provide applications of economic analysis to tourism policy and constructive assessment of contemporary thought about tourism economics. The handbook includes several in-depth case studies such as the contribution of tourism to economic development in selected countries including China, India, Japan and Australia, Portugal and Fiji. Coming from diverse countries (both industrialised and developing) and established in the field of tourism economics, travel and management, many of the contributors have been consultants to governments, private organisations, and international bodies, including the UN World Tourism Organisation, the OECD and UNEP. Experts contributing to this volume include the President of the International Association of Tourism Economics, as well as its Secretary-General, the Secretary-General of the Tourism Research Centre (Association of Tourism Research Institutes), the Founder-Fellow of the International Academy for the Study of Tourism and the former Director of the UK's Centre for Social and Economic Research on the Global Environment (CSERGE).<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=564493">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=564493</a><br/> E-Business : energy &amp; facility management. ent://SD_ILS/0/SD_ILS:221064 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Association of Energy Engineers.<br/>Call Number&#160;XX(221064.1)<br/>Publication Date&#160;2001<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=65920">Click here to view</a><br/> Contemporary Tourism : An International Approach. ent://SD_ILS/0/SD_ILS:306689 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Cooper, Chris, 1952-, author.<br/>Call Number&#160;338.4791 COO<br/>Publication Date&#160;2022<br/>Summary&#160;Now in its fifth edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, looking at the far reaching effects that the COVID pandemic has had on the industry and how it has been forced to change (or not) subsequently.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30234968">Click to View</a><br/> Best practice in accessible tourism : inclusion, disability, ageing population and tourism / edited by Dimitrios Buhalis, Simon Darcy and Ivor Ambrose. ent://SD_ILS/0/SD_ILS:31815 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Buhalis, Dimitrios.<br/>Call Number&#160;338.4791087 BES<br/>Publication Date&#160;2012<br/>Format:&#160;Books<br/> Current Issues in Tourism, Gastronomy, and Tourist Destination Research : Proceedings of the International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2021), Jakarta, Indonesia, 2 December 2021 / edited by Hera Oktadiana [and 3 others] . ent://SD_ILS/0/SD_ILS:305514 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Oktadiana, Hera, editor.<br/>Call Number&#160;641.013 CUR<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7046493">Click here to view book</a><br/> Planning and Managing Sustainability in Tourism : Empirical Studies, Best-Practice Cases and Theoretical Insights / Anna Farmaki, Levent Altinay, Xavier Font, editors. ent://SD_ILS/0/SD_ILS:300614 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Farmaki, Anna, editor.<br/>Call Number&#160;338.4791 PLA<br/>Publication Date&#160;2022<br/>Summary&#160;This book provides a holistic approach to understand the challenges and opportunities related to the planning and management of sustainable development in tourism. The editors present a collection of empirical studies, best-practice cases, and theoretical discussions to draw insights on the economic, social, environmental, and political dimensions of sustainability. Specifically, using a range of case studies examining sustainability applications within various tourism industry sectors as well as different geographical regions, this book is of value to tourism policymakers, practitioners, academicians, and students, encouraging them to develop proactive behavior. This publication represents an up-to-date, innovative guide in helping readers understand the challenges facing sustainable tourism development and implementation as well as the potential opportunities for both developed and developing nations in pursuing sustainability goals in their tourism plans.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6949913">Click to View</a><br/> Technology Application in Tourism Fairs, Festivals and Events in Asia. ent://SD_ILS/0/SD_ILS:307415 2024-05-14T00:21:00Z 2024-05-14T00:21:00Z by&#160;Hassan, Azizul.<br/>Call Number&#160;338.4791 HAS<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6942699">Click here to view book</a><br/>