Search Results for tourism management - Narrowed by: BooksSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$002bmanagement$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?dt=list2024-05-15T11:29:36ZTourism management / Neil Leiper.ent://SD_ILS/0/SD_ILS:195652024-05-15T11:29:36Z2024-05-15T11:29:36Zby Leiper, Neil.<br/>Call Number 338.4791 LEI<br/>Publication Date 2004<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:3070862024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2019<br/>Summary One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:2708202024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2015<br/>Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--<br/>Format: Books<br/>Tourism supply chain management / Haiyan Song.ent://SD_ILS/0/SD_ILS:314202024-05-15T11:29:36Z2024-05-15T11:29:36Zby Song, Haiyan.<br/>Call Number 338.4791 SON<br/>Publication Date 2012 2011<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:227922024-05-15T11:29:36Z2024-05-15T11:29:36Zby Weaver, David B. (David Bruce)<br/>Call Number 338.479194 WEA<br/>Publication Date 2006<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:306442024-05-15T11:29:36Z2024-05-15T11:29:36Zby Weaver, David B. (David Bruce)<br/>Call Number 338.4791 WEA<br/>Publication Date 2010<br/>Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:185722024-05-15T11:29:36Z2024-05-15T11:29:36Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2003<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:269842024-05-15T11:29:36Z2024-05-15T11:29:36Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2008<br/>Summary "'Tourism Impacts, Planning and Management' is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Now in a second edition this bestselling text has been fully updated to include updated statistics and case studies, including new cases on tourism planning in Dubai, Antarctic/Arctic visitor management, wilderness area management in Montana, 7/7 bombings in the UK and terrorism in Egypt. It also includes new material on governments and planning, the role of tour guides, interpretation, information technology, crisis management and terrorism. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning." -- Publisher's website.<br/>Format: Books<br/>Crisis management in the tourism industry / Dirk Glaesser.ent://SD_ILS/0/SD_ILS:241052024-05-15T11:29:36Z2024-05-15T11:29:36Zby Glaesser, Dirk.<br/>Call Number 338.4791 GLA<br/>Publication Date 2006<br/>Format: Books<br/>Strategic management in tourism / edited by Luiz Moutinho.ent://SD_ILS/0/SD_ILS:313572024-05-15T11:29:36Z2024-05-15T11:29:36Zby Moutinho, Luiz.<br/>Call Number 338.47910684 STR<br/>Publication Date 2011<br/>Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).<br/>Format: Books<br/>Management accounting for hospitality and tourism / Richard Kotas.ent://SD_ILS/0/SD_ILS:152022024-05-15T11:29:36Z2024-05-15T11:29:36Zby Kotas, Richard.<br/>Call Number 657.837 KOT<br/>Publication Date 1999<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:285562024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-<br/>Call Number 338.4791068 PAG<br/>Publication Date 2009<br/>Format: Books<br/>Tourism management : an introduction / Clare Inkson, Lynn Minnaert.ent://SD_ILS/0/SD_ILS:3070742024-05-15T11:29:36Z2024-05-15T11:29:36Zby Inkster, Ian, author.<br/>Call Number 338.4791068 INK<br/>Publication Date 2022<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:270482024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-<br/>Call Number 338.4791068 PAG<br/>Publication Date 2007<br/>Summary "Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics."--BOOK JACKET.<br/>Format: Books<br/>Tourism management : managing for change / Stephen J. Page.ent://SD_ILS/0/SD_ILS:184192024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-<br/>Call Number 338.4791 PAG<br/>Publication Date 2003<br/>Summary "Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate via the use of global examples and case studies such as the impacts of 9/11 and the terrorist attack in Bali."--BOOK JACKET.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/els031/2003045322.html">http://www.loc.gov/catdir/description/els031/2003045322.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2003045322.html">http://www.loc.gov/catdir/toc/els031/2003045322.html</a><br/>eTourism : information technology for strategic tourism management / Dimitrios Buhalis.ent://SD_ILS/0/SD_ILS:246742024-05-15T11:29:36Z2024-05-15T11:29:36Zby Buhalis, Dimitrios.<br/>Call Number 338.47910285 BUH<br/>Publication Date 2003<br/>Summary "This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating."--BOOK JACKET.<br/>Format: Books<br/>Crisis and disaster management for tourism / Brent W. Ritchie.ent://SD_ILS/0/SD_ILS:287872024-05-15T11:29:36Z2024-05-15T11:29:36Zby Ritchie, Brent W.<br/>Call Number 338.4791068 RIT<br/>Publication Date 2009<br/>Format: Books<br/>Event management in leisure and tourism / David C. Watt.ent://SD_ILS/0/SD_ILS:242542024-05-15T11:29:36Z2024-05-15T11:29:36Zby Watt, David C., 1951-<br/>Call Number 658.456 WAT<br/>Publication Date 1998<br/>Format: Books<br/>Productivity management in hospitality and tourism / edited by Nick Johns.ent://SD_ILS/0/SD_ILS:116792024-05-15T11:29:36Z2024-05-15T11:29:36Zby Johns, Nick<br/>Call Number 647.94068 PRO<br/>Publication Date 1996<br/>Format: Books<br/>Dictionary of hotels, tourism and catering management / P.H. Collin.ent://SD_ILS/0/SD_ILS:93072024-05-15T11:29:36Z2024-05-15T11:29:36Zby Collin, P. H.<br/>Call Number 647.03 COL<br/>Publication Date 1994<br/>Format: Books<br/>Adventure tourism : environmental impacts and management / David Huddart, Tim Stott.ent://SD_ILS/0/SD_ILS:2982412024-05-15T11:29:36Z2024-05-15T11:29:36Zby Huddart, David, author.<br/>Call Number 338.4791 HUD<br/>Publication Date 2020<br/>Summary "This textbook presents a comprehensive overview of the environmental impacts of various types of adventure tourism and how these can be best managed. This volume follows on from the authors previous textbook - 'Outdoor Recreation: Environmental Impacts and Management' and continues the aim of developing a deeper understanding of how tourist numbers impact the environment and to provide practical solutions to these problems. Combining their own first-hand experience and research with extensive literature review the authors' present several popular adventure tourism destinations from across the globe, including the Arctic, the Himalayas, Africa, Australia and Scotland as case studies. Chapters cover the particular challenges faced by each region: including impacts on animals and birds; the spread of invasive plant species and diseases; trail impacts on vegetation; impacts on geological, historical and archaeological sites and pollution and waste issues. A discussion and evaluation of the possible management actions for minimising these impacts and how outdoor recreation tourists can be regulated concludes each chapter. This practical and engaging textbook will be invaluable to students and scholars of adventure tourism and outdoor recreation as well as practitioners and managers working in the field." - provided by publisher.<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:319202024-05-15T11:29:36Z2024-05-15T11:29:36Zby Nickson, Dennis.<br/>Call Number 647.940683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:240972024-05-15T11:29:36Z2024-05-15T11:29:36Zby Nickson, Dennis.<br/>Call Number 338.47910683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>Human resource management in the hospitality and tourism industry / Michael Riley.ent://SD_ILS/0/SD_ILS:101662024-05-15T11:29:36Z2024-05-15T11:29:36Zby Riley, Michael.<br/>Call Number 647.940683 RIL<br/>Publication Date 1996<br/>Format: Books<br/>Strategic management for travel and tourism / Nigel Evans, David Campbell, George Stonehouse.ent://SD_ILS/0/SD_ILS:184342024-05-15T11:29:36Z2024-05-15T11:29:36Zby Evans, Nigel.<br/>Call Number 338.4791 STR<br/>Publication Date 2003<br/>Format: Books<br/>The business of tourism management / edited by John Beech and Simon Chadwick.ent://SD_ILS/0/SD_ILS:220122024-05-15T11:29:36Z2024-05-15T11:29:36Zby Beech, John G., 1947-<br/>Call Number 338.4791068 BUS<br/>Publication Date 2005<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson.ent://SD_ILS/0/SD_ILS:318222024-05-15T11:29:36Z2024-05-15T11:29:36Zby Nickson, Dennis.<br/>Call Number 338.47910683 NIC<br/>Publication Date 2007<br/>Summary Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader pictu<br/>Format: Books<br/><a href="http://www.angliss.eblib.com.au/patron/FullRecord.aspx?p=285820">Click here to view book</a><br/>Research methods in tourism, hospitality & events management / Paul Brunt, Susan Horner &. Natalie Semleyent://SD_ILS/0/SD_ILS:2811902024-05-15T11:29:36Z2024-05-15T11:29:36Zby Brunt, Paul.<br/>Call Number 338.4791 BRU<br/>Publication Date 2017<br/>Format: Books<br/>Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD.ent://SD_ILS/0/SD_ILS:2867802024-05-15T11:29:36Z2024-05-15T11:29:36Zby Getz, Donald, 1949-, author.<br/>Call Number 658.456 GET<br/>Publication Date 2018<br/>Format: Books<br/>Management accounting for the hospitality, tourism and leisure industries : a strategic approach / Debra Adams.ent://SD_ILS/0/SD_ILS:1527772024-05-15T11:29:36Z2024-05-15T11:29:36Zby Adams, Debra.<br/>Call Number 647.940681 ADA<br/>Publication Date 2006<br/>Format: Books<br/>Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.ent://SD_ILS/0/SD_ILS:150692024-05-15T11:29:36Z2024-05-15T11:29:36Zby Sparks, Beverley.<br/>Call Number 647.940685 SER<br/>Publication Date 2001<br/>Format: Books<br/>New frontiers in marine tourism : diving experiences, sustainability, management / edited by Brian Garrod, Stefan Gössling.ent://SD_ILS/0/SD_ILS:269742024-05-15T11:29:36Z2024-05-15T11:29:36Zby Garrod, B. (Brian)<br/>Call Number 338.4791 NEW<br/>Publication Date 2008<br/>Format: Books<br/>Marine mammals : fisheries, tourism and management issues / Nick Gales, Mark Hindell and Roger Kirkwood, editors.ent://SD_ILS/0/SD_ILS:251492024-05-15T11:29:36Z2024-05-15T11:29:36Zby Gales, Nicholas J.<br/>Call Number 333.9595 MAR<br/>Publication Date 2003<br/>Summary "Brings together contributions from 68 leading scientists from 12 countries to provide a comprehensive, up-to-date review on the way we manage our interactions with whales, dolphins, seals and dugongs. The book examines how we have fared conserving the world?s marine mammal populations, with a focus on the key issues of fisheries and tourism. From a unique southern hemisphere perspective, the authors consider how science informs the culling debate, how wild fisheries and aquaculture interact with marine mammal populations and how we might manage the effects of whale, dolphin and seal watching industries. The authors also address other issues such as the way in which ethics, genetics, acoustics, ecosystem models and pollution influence the management and conservation of marine mammals. Marine Mammals is an invaluable and accessible resource for all those involved with marine mammals, including scientists, managers, policy makers, industry representatives and students."--Publisher website.<br/>Format: Books<br/>Table of contents <a href="http://www.publish.csiro.au/samples/MarineMammalsContents.pdf">http://www.publish.csiro.au/samples/MarineMammalsContents.pdf</a>
Sample chapter 1 <a href="http://www.publish.csiro.au/samples/MarineMammalsSample.pdf">http://www.publish.csiro.au/samples/MarineMammalsSample.pdf</a><br/>Legal liability and risk management in adventure tourism / Ross Cloutier ; with Daniel Garvey ... [et al.].ent://SD_ILS/0/SD_ILS:238102024-05-15T11:29:36Z2024-05-15T11:29:36Zby Cloutier, K. Ross, 1956-<br/>Call Number 346.71031 CLO<br/>Publication Date 2000<br/>Summary Adventure has become big business-with substantial returns and rewards, but also substantial risks. The management of risk is a daily concern for operators, who need to protect clients, guides and business value. Unfortunately, however, there is a wide variance and incongruity of knowledge among programmers, instructors, guides and business operators across North America.<br/>Format: Books<br/>Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White.ent://SD_ILS/0/SD_ILS:2869862024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn, author.<br/>Call Number 658.456 VAN<br/>Publication Date 2018<br/>Format: Books<br/>Sport, recreation and tourism event management : theoretical and practical dimensions / Cheryl Mallen and Lorne J. Adams.ent://SD_ILS/0/SD_ILS:309752024-05-15T11:29:36Z2024-05-15T11:29:36Zby Mallen, Cheryl.<br/>Call Number 394.2068 MAL<br/>Publication Date 2008<br/>Format: Books<br/>Food tourism around the world : development, management, and markets / edited by C. Michael Hall ... [et al.].ent://SD_ILS/0/SD_ILS:181792024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hall, Colin Michael, 1961-<br/>Call Number 338.4791 FOO<br/>Publication Date 2003<br/>Format: Books<br/>Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White.ent://SD_ILS/0/SD_ILS:303462024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn.<br/>Call Number 658.456 VAN<br/>Publication Date 2010<br/>Format: Books<br/>Natural area tourism : ecology, impacts, and management / David Newsome, Susan A. Moore, and Ross K. Dowling.ent://SD_ILS/0/SD_ILS:162022024-05-15T11:29:36Z2024-05-15T11:29:36Zby Newsome, D. (David), 1951-<br/>Call Number 338.4791 NEW<br/>Publication Date 2002 2001<br/>Format: Books<br/>Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.ent://SD_ILS/0/SD_ILS:246852024-05-15T11:29:36Z2024-05-15T11:29:36Zby Laws, Eric, 1945-<br/>Call Number 647.94068 HOS<br/>Publication Date 2004<br/>Summary "Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0420/2004016723.html">http://www.loc.gov/catdir/toc/ecip0420/2004016723.html</a><br/>Food and beverage management [electronic resource] : for the hospitality, tourism and event industries / John Cousins, David Foskett, Andrew Pennington.ent://SD_ILS/0/SD_ILS:353682024-05-15T11:29:36Z2024-05-15T11:29:36Zby Cousins, John.<br/>Call Number 647.95068 COU<br/>Publication Date 2011<br/>Summary This third edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries<br/>Format: Books<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835812">Click here to view book</a><br/>Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson.ent://SD_ILS/0/SD_ILS:165372024-05-15T11:29:36Z2024-05-15T11:29:36Zby Watson, Sandra.<br/>Call Number 647.940683 HUM<br/>Publication Date 2002<br/>Format: Books<br/>Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada.ent://SD_ILS/0/SD_ILS:1233042024-05-15T11:29:36Z2024-05-15T11:29:36Zby Getz, Donald, 1949-<br/>Call Number 658.456 GET<br/>Publication Date 2013<br/>Format: Books<br/>Operations management in the travel industry / edited by Peter Robinson, Principal Lecturer and Head of Leisure, University of Wolverhampton, UK, Paul Fallon, Senior Lecturer, Sheffield Hallam University, UK, Harry Cameron, Visiting Lecturer, University of Wolverhampton, UK, John Crotts, Professor and Chair of the Department of Hospitality and Tourism Management, School of Business, College of Charleston, USA .ent://SD_ILS/0/SD_ILS:3059902024-05-15T11:29:36Z2024-05-15T11:29:36Zby Robinson, Peter, 1979-<br/>Call Number 338.4791 OPE<br/>Publication Date 2016<br/>Summary Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.<br/>Format: Books<br/>New course approval, December 1996 : Bachelor of Applied Science (Hospitality management)ent://SD_ILS/0/SD_ILS:116622024-05-15T11:29:36Z2024-05-15T11:29:36Zby Royal Melbourne Institute of Technology Dept. of Hospitality, Tourism and Leisure.<br/>Call Number CUR 647.071 ROY<br/>Publication Date 1996<br/>Format: Books<br/>Mass tourism in a small world / Edited by David Harrison, Middlesex University, UK and Richard Sharpley, University of Central Lancashire, UK.ent://SD_ILS/0/SD_ILS:2765332024-05-15T11:29:36Z2024-05-15T11:29:36Zby Harrison, David, 1941-, editor.<br/>Call Number 338.479104 MAS<br/>Publication Date 2017<br/>Summary "The economic links arising from tourism that now exist between what used to be regarded as 'developed' and 'developing' societies make it imperative they are considered component parts of a global system rather than distinct entities. The central focus of this book is mass tourism across a range of societies. It focuses on the theoretical perspectives on mass tourism (including systems approaches, political economy, ethics, sustainability and environmentalism) the historical context of mass tourism and the current challenges to domestic, intra-regional and international mass tourism. Including international case studies it is an essential resource for researchers and students within tourism studies" --<br/>Format: Books<br/>Resort destinations : evolution, management and development / Bruce Prideaux.ent://SD_ILS/0/SD_ILS:284522024-05-15T11:29:36Z2024-05-15T11:29:36Zby Prideaux, B. (Bruce)<br/>Call Number 338.4791 PRI<br/>Publication Date 2009<br/>Format: Books<br/>Managing visitor attractions / [edited by] Alan Fyall [and three others].ent://SD_ILS/0/SD_ILS:2702612024-05-15T11:29:36Z2024-05-15T11:29:36Zby Fyall, Alan, editor.<br/>Call Number 338.4791068 MAN<br/>Publication Date 2015<br/>Format: Books<br/>Tourism distribution channels : practices, issues and transformations / [edited by] Dimitrios Buhalis and Eric Laws.ent://SD_ILS/0/SD_ILS:166612024-05-15T11:29:36Z2024-05-15T11:29:36Zby Buhalis, Dimitrios.<br/>Call Number 338.4791 TOU<br/>Publication Date 2001<br/>Format: Books<br/>Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce.ent://SD_ILS/0/SD_ILS:300842024-05-15T11:29:36Z2024-05-15T11:29:36Zby Lee-Ross, Darren.<br/>Call Number 647.94068 LEE<br/>Publication Date 2010<br/>Format: Books<br/>Marketing and managing tourism destinations / Alastair M. Morrison.ent://SD_ILS/0/SD_ILS:2928362024-05-15T11:29:36Z2024-05-15T11:29:36Zby Morrison, Alastair M., author.<br/>Call Number 338.4791 MOR<br/>Publication Date 2019<br/>Summary This is a comprehensive and integrated textbook which considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations. Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: A new chapter on visitor management that includes a section on crisis and disaster management New material on destination leadership and coordination New and revised content on digital marketing New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.<br/>Format: Books<br/>Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill.ent://SD_ILS/0/SD_ILS:3067472024-05-15T11:29:36Z2024-05-15T11:29:36Zby Fyall, Alan, editor.<br/>Call Number 338.4791068 MAN<br/>Publication Date 2022<br/>Summary "Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field"--<br/>Format: Books<br/>Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.ent://SD_ILS/0/SD_ILS:241992024-05-15T11:29:36Z2024-05-15T11:29:36Zby Saee, John.<br/>Call Number 647.94068 SAE<br/>Publication Date 2006<br/>Summary "This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip068/2006004796.html">http://www.loc.gov/catdir/toc/ecip068/2006004796.html</a><br/>The Routledge handbook of tourism and hospitality education / edited by Dianne Dredge, David Airey, Michael J. Gross.ent://SD_ILS/0/SD_ILS:1288922024-05-15T11:29:36Z2024-05-15T11:29:36Zby Dredge, Dianne.<br/>Call Number 338.4791 ROU<br/>Publication Date 2014<br/>Summary "Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies"--<br/>Format: Books<br/>Cover image <a href="http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg">http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg</a><br/>Travel & tour management / Warwick Frost.ent://SD_ILS/0/SD_ILS:185412024-05-15T11:29:36Z2024-05-15T11:29:36Zby Frost, Warwick.<br/>Call Number 338.4791 FRO<br/>Publication Date 2003<br/>Summary Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.<br/>Format: Books<br/>Employment relations in the hospitality and tourism industries / Rosemary Lucas.ent://SD_ILS/0/SD_ILS:190352024-05-15T11:29:36Z2024-05-15T11:29:36Zby Lucas, Rosemary.<br/>Call Number 647.940683 LUC<br/>Publication Date 2003<br/>Summary "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip046/2003014694.html">http://www.loc.gov/catdir/toc/ecip046/2003014694.html</a><br/>Understanding and managing tourism / John Richardson, Martin Fluker.ent://SD_ILS/0/SD_ILS:3008982024-05-15T11:29:36Z2024-05-15T11:29:36Zby Richardson, John I. (John Ivor), 1931-, author.<br/>Call Number 338.4791 RIC<br/>Publication Date 2008<br/>Summary Designed for higher education students undertaking tourism studies. It defines and discusses plus gives real world examples of the most important issues facing tourism today and the skills and knowledge tourism industry professionals need to understand and manage effectively.<br/>Format: Books<br/>Hospitality management / Lynn Van der Wagen, Lauren White.ent://SD_ILS/0/SD_ILS:2887012024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn, author.<br/>Call Number 647.94068 VAN<br/>Publication Date 2018<br/>Format: Books<br/>Understanding and managing tourism / John I. Richardson & Martin Fluker.ent://SD_ILS/0/SD_ILS:187602024-05-15T11:29:36Z2024-05-15T11:29:36Zby Richardson, John I. (John Ivor), 1931-<br/>Call Number 338.479194 TOU<br/>Publication Date 2004<br/>Format: Books<br/>Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:185612024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2003<br/>Format: Books<br/>Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:257022024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2007<br/>Summary Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.<br/>Format: Books<br/>eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis.ent://SD_ILS/0/SD_ILS:271032024-05-15T11:29:36Z2024-05-15T11:29:36Zby Egger, Roman.<br/>Call Number 338.47910285 ETO<br/>Publication Date 2008<br/>Format: Books<br/>Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.ent://SD_ILS/0/SD_ILS:278072024-05-15T11:29:36Z2024-05-15T11:29:36Zby Kusluvan, Salih.<br/>Call Number 647.94068 MAN<br/>Publication Date 2003<br/>Format: Books<br/>Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.ent://SD_ILS/0/SD_ILS:2889552024-05-15T11:29:36Z2024-05-15T11:29:36Zby Moscardo, Gianna, 1962-, author.<br/>Call Number 338.4791 MOS<br/>Publication Date 1999<br/>Summary Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.<br/>Format: Books<br/>Graduation award ceremony photos [picture] : 2011/2012 / William Angliss Institute.ent://SD_ILS/0/SD_ILS:308592024-05-15T11:29:36Z2024-05-15T11:29:36Zby William Angliss Institute.<br/>Call Number WAIARC 378.945 GRA 2011-2012<br/>Publication Date 2011<br/>Format: Books<br/>Hospitality world! : an introduction / Harold Lane and Denise Dupre.ent://SD_ILS/0/SD_ILS:109582024-05-15T11:29:36Z2024-05-15T11:29:36Zby Lane, Harold E.<br/>Call Number 647.94068 LAN<br/>Publication Date 1997<br/>Format: Books<br/>Food and wine festivals and events around the world : Development, management and markets / C. Michael Hall and Liz Sharples.ent://SD_ILS/0/SD_ILS:3063372024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hall, Colin Michael, 1961-, author.<br/>Call Number 338.4791 HAL<br/>Publication Date 2016<br/>Format: Books<br/>Careers and training in hotels, catering and tourism / Roy Hayter.ent://SD_ILS/0/SD_ILS:104982024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hayter, Roy.<br/>Call Number 647.94023 HAY<br/>Publication Date 1993<br/>Format: Books<br/>Global climate change and coastal tourism : recognizing problems, managing solutions, future expectations / edited by Andrew Jones, Michael Phillips.ent://SD_ILS/0/SD_ILS:2835512024-05-15T11:29:36Z2024-05-15T11:29:36Zby Jones, Andrew L., 1958-, editor.<br/>Call Number 338.479109146 GLO<br/>Publication Date 2017<br/>Format: Books<br/>Australian case studies in strategic marketing / Michael D. Clemes and Gregory J. Brush.ent://SD_ILS/0/SD_ILS:2926492024-05-15T11:29:36Z2024-05-15T11:29:36Zby Clemes, Michael D., author.<br/>Call Number 658.800994 CLE<br/>Publication Date 2005<br/>Format: Books<br/>How to market your accommodation business effectively / written by Susan Briggs for VisitBritain.ent://SD_ILS/0/SD_ILS:1580202024-05-15T11:29:36Z2024-05-15T11:29:36Zby Briggs, Susan.<br/>Call Number 647.9441 BRI<br/>Publication Date 2007<br/>Format: Books<br/>The development and management of visitor attractions / John Swarbrooke.ent://SD_ILS/0/SD_ILS:240932024-05-15T11:29:36Z2024-05-15T11:29:36Zby Swarbrooke, John.<br/>Call Number 338.4791 SWA<br/>Publication Date 2002<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2001043888.html">http://www.loc.gov/catdir/description/els031/2001043888.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2001043888.html">http://www.loc.gov/catdir/toc/els031/2001043888.html</a><br/>The SAGE handbook of tourism studies / edited by Tazim Jamal and Mike Robinson.ent://SD_ILS/0/SD_ILS:318062024-05-15T11:29:36Z2024-05-15T11:29:36Zby Jamal, Tazim.<br/>Call Number 338.4791 SAG<br/>Publication Date 2011<br/>Summary Tourist Studies developed as a sub-branch of older disciplines in the social sciences, such as anthropology, sociology and economics, and newer applied fields of study in hospitality management, civil rights and transport studies. This Handbook is a sign of the maturity of the field. It provides an essential resource for teachers and students to determine the roots, key issues, and agenda of Tourism Studies.<br/>Format: Books<br/>VNR's encyclopedia of hospitality and tourism / Mahmood A. Khan, Michael D. Olsen, Turgut Varent://SD_ILS/0/SD_ILS:16982024-05-15T11:29:36Z2024-05-15T11:29:36Zby Khan, Mahmood A.<br/>Call Number 647.9403 VNR<br/>Publication Date 1993<br/>Format: Books<br/>HRM in tourism and hospitality : international perspectives on small to medium-sized business enterprises / edited by Darren Lee-Ross.ent://SD_ILS/0/SD_ILS:142842024-05-15T11:29:36Z2024-05-15T11:29:36Zby Lee-Ross, Darren.<br/>Call Number 647.940683 HRM<br/>Publication Date 1999<br/>Format: Books<br/>Events and tourism essentials / Lynn Van der Wagen.ent://SD_ILS/0/SD_ILS:297502024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van der Wagen, Lynn.<br/>Call Number 338.4791 VAN<br/>Publication Date 2010<br/>Format: Books<br/>The tourist-historic city : retrospect and prospect of managing the heritage city / G.J. Ashworth and J.E. Tunbridge.ent://SD_ILS/0/SD_ILS:2886212024-05-15T11:29:36Z2024-05-15T11:29:36Zby Ashworth, G. J. (Gregory John)<br/>Call Number 338.4791 ASH<br/>Publication Date 2000<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-d.html">Publisher description</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-t.html">Table of contents only</a><br/>Olympic tourism / Mike Weed.ent://SD_ILS/0/SD_ILS:271412024-05-15T11:29:36Z2024-05-15T11:29:36Zby Weed, Mike.<br/>Call Number 796.48068 WEE<br/>Publication Date 2008<br/>Summary This is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up and long after the hosting of the Games. The awarding of the 2012 Olympics to London will see an increasing interest in the phenomena of organizing, managing and analyzing the issues.<br/>Format: Books<br/>Introduction to hospitality / John R. Walker.ent://SD_ILS/0/SD_ILS:2997262024-05-15T11:29:36Z2024-05-15T11:29:36Zby Walker, John R., 1944-, author.<br/>Call Number 647.94068 WAL<br/>Publication Date 2020<br/>Summary "This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry"--<br/>Format: Books<br/>Graduation award ceremony photos [picture] : 2007/2008 / William Angliss Institute of TAFE.ent://SD_ILS/0/SD_ILS:247362024-05-15T11:29:36Z2024-05-15T11:29:36Zby William Angliss Institute of TAFE.<br/>Call Number WAIARC 378.945 GRA 2007-2008<br/>Publication Date 2007<br/>Format: Books<br/>International encyclopedia of hospitality management / chief editor, Abraham Pizam.ent://SD_ILS/0/SD_ILS:276612024-05-15T11:29:36Z2024-05-15T11:29:36Zby Pizam, Abraham.<br/>Call Number 647.94068 INT<br/>Publication Date 2005<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html">http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html</a><br/>Introduction to hospitality management / Kathleen M. Iverson.ent://SD_ILS/0/SD_ILS:17742024-05-15T11:29:36Z2024-05-15T11:29:36Zby Iverson, Kathleen M.<br/>Call Number 647.94068 IVE<br/>Publication Date 1989<br/>Format: Books<br/>Graduation award ceremony photos [picture] : 2009/2010 / William Angliss Institute.ent://SD_ILS/0/SD_ILS:287442024-05-15T11:29:36Z2024-05-15T11:29:36Zby William Angliss Institute.<br/>Call Number WAIARC 378.945 GRA 2009-2010<br/>Publication Date 2009<br/>Format: Books<br/>Event management and sustainability / edited by Razaq Raj and James Musgrave.ent://SD_ILS/0/SD_ILS:309692024-05-15T11:29:36Z2024-05-15T11:29:36Zby Raj, Razaq.<br/>Call Number 658.456 EVE<br/>Publication Date 2009<br/>Summary "Sustainable management is an important consideration for businesses and organizations, and the enormous number of tourism events taking place requiring facilities, power, transport, people and much more makes sustainable event planning a considerable priority. By looking at mega-events, sports events, conferences and festivals, this book uses best practice case studies to illustrate sustainable management issues and practical considerations that managers need to apply, providing an essential reference for researchers and students in leisure and tourism."--BOOK JACKET.<br/>Format: Books<br/>Managing world heritage sites / edited by Anna Leask and Alan Fyall.ent://SD_ILS/0/SD_ILS:235912024-05-15T11:29:36Z2024-05-15T11:29:36Zby Leask, Anna.<br/>Call Number 363.69 MAN<br/>Publication Date 2006<br/>Format: Books<br/>Tourism : a modern synthesis / Stephen J. Page and Joanne Connell.ent://SD_ILS/0/SD_ILS:240902024-05-15T11:29:36Z2024-05-15T11:29:36Zby Page, Stephen, 1963-<br/>Call Number 338.4791 PAG<br/>Publication Date 2006<br/>Format: Books<br/>Introduction to hospitality management / John R. Walker.ent://SD_ILS/0/SD_ILS:239362024-05-15T11:29:36Z2024-05-15T11:29:36Zby Walker, John R., 1944-<br/>Call Number 647.94068 WAL<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/>Hotel, lodging, restaurant and resort management : a service quality perspective / Percy K. Singh.ent://SD_ILS/0/SD_ILS:1527442024-05-15T11:29:36Z2024-05-15T11:29:36Zby Singh, Percy K., 1950-<br/>Call Number 647.94 SIN<br/>Publication Date 2006<br/>Format: Books<br/>Successful event management : a practical handbook / Anton Shone and Bryn Parry.ent://SD_ILS/0/SD_ILS:204422024-05-15T11:29:36Z2024-05-15T11:29:36Zby Shone, Anton.<br/>Call Number 658.456 SHO<br/>Publication Date 2004<br/>Summary "This is the essential guide for anyone who needs to know how to organize a special event: a festival, a celebration party, a media launch or an annual fete. The authors' combination of industry experience, expertise and a lively approach make this an ideal book for students of Events Management, Business, Tourism, Media Studies and related courses as well as being a valuable handbook for practitioners currently organizing events."--BOOK JACKET.<br/>Format: Books<br/>Adventure tourism : the new frontier / John Swarbrooke ... [et al.].ent://SD_ILS/0/SD_ILS:176532024-05-15T11:29:36Z2024-05-15T11:29:36Zby Swarbrooke, John.<br/>Call Number 338.4791 ADV<br/>Publication Date 2003<br/>Summary "Well-reasoned and succinct analysis of the development and nature of adventure tourism accompanies these studies, ensuring that Adventure Tourism: the new frontier is ideal for both undergraduate and postgraduate students of tourism, and for professionals involved in managing adventure tourism enterprises."--BOOK JACKET.<br/>Format: Books<br/>Tourism : principles and practice / John Fletcher [and 3 others].ent://SD_ILS/0/SD_ILS:2882132024-05-15T11:29:36Z2024-05-15T11:29:36Zby Fletcher, John, author.<br/>Call Number 338.4791 FLE<br/>Publication Date 2018<br/>Summary This text introduces the fundamental principles of tourism and provides a framework that effectively integrates theory and practice. A global and diverse spread of examples shows the impacts and influences of this fast-changing industry on its environment and vice versa.<br/>Format: Books<br/>Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.ent://SD_ILS/0/SD_ILS:298052024-05-15T11:29:36Z2024-05-15T11:29:36Zby Chon, Kye-Sung (Kaye), 1954-<br/>Call Number 647.94 CHO<br/>Publication Date 2010<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy1002/2009920753.html">http://www.loc.gov/catdir/toc/fy1002/2009920753.html</a><br/>Sport and adventure tourism / Simon Hudson, editor.ent://SD_ILS/0/SD_ILS:183992024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hudson, Simon.<br/>Call Number 338.4791 SPO<br/>Publication Date 2003<br/>Summary "A one-of-a-kind reference source, Sport and Adventure Tourism presents a comprehensive look of all facets of sport-related tourism and leisure management. Concise and easy to read, the book delivers incisive commentary from an international range of the foremost experts in the field. Essential for professionals and educators, this is a highly readable handbook for anyone interested in this dynamic part of the tourism industry."--BOOK JACKET.<br/>Format: Books<br/>Heritage : identification, conservation and management / Graeme Aplin.ent://SD_ILS/0/SD_ILS:170212024-05-15T11:29:36Z2024-05-15T11:29:36Zby Aplin, Graeme.<br/>Call Number 338.479194 APL<br/>Publication Date 2002<br/>Format: Books<br/>Festival & special event management essentials / Johnny Allen, Robert Harris, Leo Jago.ent://SD_ILS/0/SD_ILS:2982402024-05-15T11:29:36Z2024-05-15T11:29:36Zby Allen, Johnny, author.<br/>Call Number 658.456 ALL<br/>Publication Date 2021<br/>Summary This book serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC?s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals.<br/>Format: Books<br/>Ecotourism / David Weaver.ent://SD_ILS/0/SD_ILS:3118882024-05-15T11:29:36Z2024-05-15T11:29:36Zby Weaver, David B. (David Bruce), author.<br/>Call Number 338.4791 WEA<br/>Publication Date 2008<br/>Summary This book reflects contemporary developments in the field. Building on the strengths of the first edition, the text discusses the significance of ecotourism in the domestic and international tourism sectors. The origins, markets, venues and impact of ecotourism form the basis of the first part of the book. Business aspects of ecotourism, external environments, organisations and policies are examined in the second part of the book, along with special environments, such as islands, polar regions and indigenous territories, and distinctive activities, such as whale-watching and penguin-watching. The management of ecotourism is covered comprehensively and is illustrated by extensive industry and destination examples derived mainly from the peer-reviewed literature. A highlight of the book is a regional survey of ecotourism that offers comparative insights into ecotourism in Australia, the South Pacific, Asia, Europe, the Americas and Africa.<br/>Format: Books<br/>The spread of yield management practices : the need for systematic approches / Fabiola Sfodera. (editor).ent://SD_ILS/0/SD_ILS:290462024-05-15T11:29:36Z2024-05-15T11:29:36ZCall Number 658.1554 SPR<br/>Publication Date 2006<br/>Summary "Yield Management, an effective technique for the optimisation of revenue, used to be the exclusive prerogative of large companies such as airlines. Today, it is also accessible to entrepreneurs in the hospitality, distribution and restaurant sectors. This book offers insights into the creation and implementation of a yield management system for such businesses and solutions to the organisational and managerial problems that its application entails. It is written by tourism researchers, entrepreneurs and tourism consultants as well as experts from software houses who have designed operational tools for a successful yield management."--BOOK JACKET.<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html">http://www.loc.gov/catdir/enhancements/fy0663/2005926778-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html">http://www.loc.gov/catdir/enhancements/fy0824/2005926778-t.html</a><br/>Festival & special event management / Johnny Allen ... [et al.].ent://SD_ILS/0/SD_ILS:274812024-05-15T11:29:36Z2024-05-15T11:29:36Zby Allen, Johnny.<br/>Call Number 658.456 FES<br/>Publication Date 2008<br/>Summary Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. Australian authors.<br/>Format: Books<br/>A host of opportunities : an introduction to hospitality management / Hubert B. Van Hoof ... [et al.]ent://SD_ILS/0/SD_ILS:238072024-05-15T11:29:36Z2024-05-15T11:29:36Zby Van Hoof, Hubert B.<br/>Call Number 647.94068 HOS<br/>Publication Date 2007<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037609.html">http://www.loc.gov/catdir/toc/ecip065/2005037609.html</a><br/>Critical issues in ecotourism : understanding a complex tourism phenomenon / James Higham (ed.)ent://SD_ILS/0/SD_ILS:270102024-05-15T11:29:36Z2024-05-15T11:29:36Zby Higham, James E. S.<br/>Call Number 338.4791 CRI<br/>Publication Date 2007<br/>Format: Books<br/>Leisure and recreation management / George Torkildsen.ent://SD_ILS/0/SD_ILS:241112024-05-15T11:29:36Z2024-05-15T11:29:36Zby Torkildsen, George<br/>Call Number 338.4791 TOR<br/>Publication Date 2005<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html">http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html</a><br/>Service quality in leisure and tourism / Christine Williams, John Buswell.ent://SD_ILS/0/SD_ILS:176232024-05-15T11:29:36Z2024-05-15T11:29:36Zby Williams, Christine, 1951-<br/>Call Number 338.4791 WIL<br/>Publication Date 2003<br/>Summary "This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and tourism industry. Suitable for students, researchers and leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and management of service delivery and critically evaluates the various quality management methods, systems, techniques and approaches that can be applied to the leisure and tourism business environment."--BOOK JACKET.<br/>Format: Books<br/>Dimensions of the hospitality industry / Paul R. Dittmer.ent://SD_ILS/0/SD_ILS:1571092024-05-15T11:29:36Z2024-05-15T11:29:36Zby Dittmer, Paul.<br/>Call Number 647.94068 DIT<br/>Publication Date 2002<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/onix07/2001017913.html">Table of Contents</a>
<a href="http://www.loc.gov/catdir/description/wiley036/2001017913.html">Publisher description</a><br/>Communication skills for effective management / Owen Hargie, David Dickson and Dennis Tourish.ent://SD_ILS/0/SD_ILS:187842024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hargie, Owen.<br/>Call Number 658.45 HAR<br/>Publication Date 2004<br/>Format: Books<br/>Elvis lives in Parkes [digital videorecording] / writer [and] director, Anthony Mullins ; producers, Noelene Hayes & Melissa Fox.ent://SD_ILS/0/SD_ILS:260202024-05-15T11:29:36Z2024-05-15T11:29:36Zby Mullins, Anthony.<br/>Call Number TR DVD 658.007994 ELV<br/>Publication Date 2006<br/>Summary "Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia"--Container. Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.<br/>Format: Books<br/>Tourist behaviour and the contemporary world / Philip L. Pearce.ent://SD_ILS/0/SD_ILS:318162024-05-15T11:29:36Z2024-05-15T11:29:36Zby Pearce, Philip L.<br/>Call Number 338.4791 PEA<br/>Publication Date 2011<br/>Format: Books<br/>Travel and tourism : an industry primer / Paul S. Biederman ; with Jun Lai ... [and 4 others.].ent://SD_ILS/0/SD_ILS:3123662024-05-15T11:29:36Z2024-05-15T11:29:36Zby Biederman, Paul S., author.<br/>Call Number 338.4791 TRA<br/>Publication Date 2008<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/ecip079/2007002661.html">Table of contents only</a><br/>Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.ent://SD_ILS/0/SD_ILS:214692024-05-15T11:29:36Z2024-05-15T11:29:36Zby Powers, Thomas F.<br/>Call Number 647.94068 POW<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009419.html">http://www.loc.gov/catdir/toc/ecip0417/2004009419.html</a><br/>Indigenous ecotourism : sustainable development and management / Heather D. Zeppel.ent://SD_ILS/0/SD_ILS:236702024-05-15T11:29:36Z2024-05-15T11:29:36Zby Zeppel, Heather D.<br/>Call Number 338.4791 ZEP<br/>Publication Date 2006<br/>Summary "This volume reviews indigenous ecotourism as a special type of nature-based tourism and examines the key principles of conservation and community benefits from indigenous-owned and operated ecotourism businesses or joint ventures. It compares indigenous ecotourism in developed and developing countries and provides global case studies of indigenous ecotourism projects in the Pacific Islands, Africa, Latin America and Southeast Asia. The book analyses key factors and constraints for sustainable development of Indigenous ecotourism and explores the growing links between biodiversity conservation, ecotourism and indigenous rights. It will appeal to practitioners, researchers and students in ecotourism and sustainable tourism, indigenous studies, conservation, natural resource management and community development."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037106.html">http://www.loc.gov/catdir/toc/ecip065/2005037106.html</a><br/>Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.ent://SD_ILS/0/SD_ILS:271622024-05-15T11:29:36Z2024-05-15T11:29:36Zby Powers, Thomas F.<br/>Call Number 647.94068 POW<br/>Publication Date 2003 2002<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2001045582.html">http://www.loc.gov/catdir/toc/wiley021/2001045582.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley036/2001045582.html">http://www.loc.gov/catdir/description/wiley036/2001045582.html</a><br/>The economics of recreation, leisure and tourism / John Tribe.ent://SD_ILS/0/SD_ILS:3069322024-05-15T11:29:36Z2024-05-15T11:29:36Zby Tribe, John, author.<br/>Call Number 338.4791 TRI<br/>Publication Date 2020<br/>Summary "One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. International in its outlook, it will equip you with vital skills and knowledge for your future career as well as critical skills to help you understand and help tackle crucial challenges facing the world. It is written in a clear and engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. It concludes with a powerful critique of traditional economics and a set of twenty-one issues that demand action. This sixth edition has been revised and updated to include: Recent and time series international economic data to provide a sense of the dynamics of world economies. Topical analysis to aid decision making for industry, governments and pressure groups. A renewed emphasis on environmental and climate change issues New and revised international case studies that demonstrate theoretical principles of economics as applied to the sector. Companion website with PowerPoint slides"--<br/>Format: Books<br/>Volunteer tourism : theoretical frameworks and practical applications / edited by Angela M. Benson.ent://SD_ILS/0/SD_ILS:3066422024-05-15T11:29:36Z2024-05-15T11:29:36Zby Benson, Angela M., editor.<br/>Call Number 338.4791 VOL<br/>Publication Date 2015<br/>Format: Books<br/>Rural tourism : New concepts, new research, new practice / edited by Bernard Lane and Elisabeth Kastenholz.ent://SD_ILS/0/SD_ILS:2835502024-05-15T11:29:36Z2024-05-15T11:29:36ZCall Number 338.4791 RUR<br/>Publication Date 2017<br/>Format: Books<br/>Zoos and tourism : conservation, education, entertainment? / edited by Warwick Frost.ent://SD_ILS/0/SD_ILS:307292024-05-15T11:29:36Z2024-05-15T11:29:36Zby Frost, Warwick.<br/>Call Number 338.4791 ZOO<br/>Publication Date 2011<br/>Summary This is the first book to specifically examine zoos as tourist attractions. Taking a global approach, it considers the multiple roles of zoos, particularly the difficulty of balancing conservation, education and entertainment.<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens.ent://SD_ILS/0/SD_ILS:214512024-05-15T11:29:36Z2024-05-15T11:29:36Zby Kotler, Philip, 1931-<br/>Call Number 647.940688 KOT<br/>Publication Date 2006<br/>Summary "Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how." "Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing."--BOOK JACKET.<br/>Format: Books<br/>Front and back stage of tourism performance : imaginaries and bucket list venues / [edited by] Frances Julia Riemer.ent://SD_ILS/0/SD_ILS:2925082024-05-15T11:29:36Z2024-05-15T11:29:36Zby Riemer, Frances Julia, editor.<br/>Call Number 338.4791 FRO<br/>Publication Date 2020<br/>Summary "Front and Back Stage of Tourism Performance situates our travel imaginaries, those dream destinations on our travel bucket lists, as co-constructed by the tourist industry, state development policies, and community negotiations, and as framed by modernity's new global cultural economy. As more people travel for pleasure than ever before, host communities and intermediaries are presented with tourism opportunities that all too often become flashpoints for local contestation and mechanisms for displacement. The ethnographically-grounded chapters describe tourist encounters shaped by geopolitics, complicated by war, and troubled by and enacted within the economic inequities of neocolonialism. The points of contact afford a unique vantage from which to view cultural identity, entrepreneurial strategizing, and natural resource management as global politics and relations of difference. They also illustrate the power of social networks, cultural display, and artistic performance as collective presentation, management apparatus, and structural critique. Drawing on a range of international case studies, this book will appeal to those interested in tourism, anthropology, global studies, environmental issues, microeconomics, and identity studies"--<br/>Format: Books<br/>Cultural tourism / Hilary du Cros and Bob McKercher.ent://SD_ILS/0/SD_ILS:3069332024-05-15T11:29:36Z2024-05-15T11:29:36Zby Du Cros, Hilary, author.<br/>Call Number 338.4791 DU<br/>Publication Date 2020<br/>Summary "Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including; sustainability, climate change, the threat of de-globalisation, overtourism and social media; New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges; New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products"--<br/>Format: Books<br/>Start and run a profitable tour guiding business : part-time, full-time, at home, or abroad : your step-by-step business plan / Barbara Braidwood, Susan Boyce, Richard Cropp.ent://SD_ILS/0/SD_ILS:156492024-05-15T11:29:36Z2024-05-15T11:29:36Zby Braidwood, Barbara, 1952-<br/>Call Number 338.4791 BRA<br/>Publication Date 2000<br/>Format: Books<br/>Marketing for tourism and hospitality : collaboration, technology and experiences / Alan Fyall, Patrick Legohérel, Isabelle Frochot and Youcheng Wang.ent://SD_ILS/0/SD_ILS:2966492024-05-15T11:29:36Z2024-05-15T11:29:36Zby Fyall, Alan, author.<br/>Call Number 647.940688 FYA<br/>Publication Date 2019<br/>Summary "The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitality provides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes"--<br/>Format: Books<br/>Festival and events management : an international arts and culture perspective / edited by Ian Yeoman [and 4 others].ent://SD_ILS/0/SD_ILS:3118862024-05-15T11:29:36Z2024-05-15T11:29:36Zby Yeoman, Ian.<br/>Call Number 658.456 FES<br/>Publication Date 2004<br/>Summary This title explores the central role of events management in the cultural, tourism and arts industries. It includes international case studies of arts and leisure events, together with case studies from Europe, New Zealand, Australia and the USA.<br/>Format: Books<br/>Social media in travel, tourism and hospitality : theory, practice and cases / edited by Marianna Sigala, Evangelos Christou, Ulrike Gretzel.ent://SD_ILS/0/SD_ILS:321182024-05-15T11:29:36Z2024-05-15T11:29:36Zby Sigala, Marianna.<br/>Call Number 338.47910285 SOC<br/>Publication Date 2012<br/>Summary Presenting cutting-edge theory, research and case studies investigating the web 2.0 applications and tools that transform the role and behaviour of the new generation of travelers, this book also examine the ways in which firms reengineer and implement their business models and operations.<br/>Format: Books<br/>Handbook of hospitality human resources management / edited by Dana V. Tesone.ent://SD_ILS/0/SD_ILS:270462024-05-15T11:29:36Z2024-05-15T11:29:36Zby Tesone, D. V. (Dana V.)<br/>Call Number 647.0683 HAN<br/>Publication Date 2008<br/>Summary "Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. It is a must-read for hospitality researchers and educators, students and industry practitioners."--BOOK JACKET.<br/>Format: Books<br/>Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers.ent://SD_ILS/0/SD_ILS:1527402024-05-15T11:29:36Z2024-05-15T11:29:36Zby Barrows, Clayton W.<br/>Call Number 647.94068 BAR<br/>Publication Date 2009<br/>Summary "Students seeking management careers in hospitality will enter a dynamic industry filled with opportunities. The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, internet commerce, new business and financial models, and rapidly changing consumer demands. Introduction to Management in the Hospitality Industry, Ninth Edition, gives students the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field. Upon successful completion of this text, readers will have a strong grasp of the many facets of the hospitality industry. Moreover, they'll understand the issues and challenges facing managers in the industry and the many possible career paths that await them." -- Publisher description.<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-b.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-d.html">Publisher description</a>
<a href="http://www.loc.gov/catdir/toc/ecip0719/2007021306.html">Table of contents only</a><br/>Interpretation of cultural and natural resources / Douglas M. Knudson, Professor Emeritus of Forestry, Purdue University, Ted T. Cable, Professor of Park Management and Conservation, Kansas State University, Larry Beck, Professor of Outdoor Education and Environmental Interpretation, San Diego State University.ent://SD_ILS/0/SD_ILS:2896362024-05-15T11:29:36Z2024-05-15T11:29:36Zby Knudson, Douglas M., author.<br/>Call Number 363.69 KNU<br/>Publication Date 2003<br/>Format: Books<br/>Event studies : theory, research, and policy for planned events / Donald Getz and Stephen J. Page.ent://SD_ILS/0/SD_ILS:2799662024-05-15T11:29:36Z2024-05-15T11:29:36Zby Getz, Donald, 1949-, author.<br/>Call Number 658.456 GET<br/>Publication Date 2016<br/>Summary Event Studies is the only book devoted to developing knowledge and theory about planned events. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. This title draws from a large number of foundation disciplines and closely related professional fields, to foster interdisciplinary theory focused on planned events. It brings together important discourses on events including event management, event tourism, and the study of events within various disciplines that are able to shed light on the roles, importance and impacts of events in society and culture.<br/>Format: Books<br/>The Sage handbook of hospitality management / edited by Bob Brotherton and Roy C. Wood.ent://SD_ILS/0/SD_ILS:303482024-05-15T11:29:36Z2024-05-15T11:29:36Zby Wood, Roy C., 1959-<br/>Call Number 647.068 SAG<br/>Publication Date 2008<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html">http://www.loc.gov/catdir/enhancements/fy0901/2007933010-t.html</a><br/>The Routledge international handbook of walking / edited by C. Michael Hall, Yael Ram & Noam Shoval.ent://SD_ILS/0/SD_ILS:2800192024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hall, Colin Michael, 1961-, editor.<br/>Call Number 910.01 ROU<br/>Publication Date 2017<br/>Format: Books<br/>An introduction to the geography of tourism / Velvet Nelson.ent://SD_ILS/0/SD_ILS:2737052024-05-15T11:29:36Z2024-05-15T11:29:36Zby Nelson, Velvet, 1979-, author.<br/>Call Number 338.4791 NEL<br/>Publication Date 2017<br/>Format: Books<br/>The Routledge handbook of sustainable food and gastronomy / edited by Philip Sloan, Willy Legrand and Clare Hindley.ent://SD_ILS/0/SD_ILS:1541102024-05-15T11:29:36Z2024-05-15T11:29:36Zby Sloan, Philip, editor.<br/>Call Number 338.190286 SLO<br/>Publication Date 2015<br/>Format: Books<br/>Tourism / Peter Robinson, Michael Lèuck, Stephen Smith.ent://SD_ILS/0/SD_ILS:1237732024-05-15T11:29:36Z2024-05-15T11:29:36Zby Robinson, Peter, 1979-, author.<br/>Call Number 338.4791 ROB<br/>Publication Date 2013<br/>Format: Books<br/>Best practice in accessible tourism : inclusion, disability, ageing population and tourism / edited by Dimitrios Buhalis, Simon Darcy and Ivor Ambrose.ent://SD_ILS/0/SD_ILS:318152024-05-15T11:29:36Z2024-05-15T11:29:36Zby Buhalis, Dimitrios.<br/>Call Number 338.4791087 BES<br/>Publication Date 2012<br/>Format: Books<br/>Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.ent://SD_ILS/0/SD_ILS:2971092024-05-15T11:29:36Z2024-05-15T11:29:36Zby Hayes, David K., author.<br/>Call Number 647.94068 HAY<br/>Publication Date 2016<br/>Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.<br/>Format: Books<br/>Marketing for hospitality and tourism / Philip Kotler [and 3 others].ent://SD_ILS/0/SD_ILS:2766132024-05-15T11:29:36Z2024-05-15T11:29:36Zby Kotler, Philip, author.<br/>Call Number 647.940688 MAR<br/>Publication Date 2017<br/>Summary The book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism.<br/>Format: Books<br/>