Search Results for tourism management - Narrowed by: Crisis management.

Crisis management in the tourism industry / Dirk Glaesser.

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by Glaesser, Dirk.
Call Number 338.4791 GLA
Publication Date 2006
Format: Books

Crisis and disaster management for tourism / Brent W. Ritchie.

2024-05-14T07:53:55Z

by Ritchie, Brent W.
Call Number 338.4791068 RIT
Publication Date 2009
Format: Books

Tourism Crises : Management Responses and Theoretical Insight / editors Eric Laws, Bruce Richard Prideaux.

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by Laws, Eric, editor.
Call Number 338.4791 TOU
Publication Date 2013
Summary Don't wait until it's too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success and failure with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
Format: Electronic Resources
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Risk, crisis, and disaster management in small and medium-sized tourism enterprises / [edited by] Diego R. Toubes, Noelia Araújo-Vila.

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by Toubes, Diego R., 1966- editor.
Call Number 338.4791 RIS
Publication Date 2021
Format: Electronic Resources
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Managing Tourism Crises : Tourism Crises.

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by Henderson, Joan C.
Call Number 338.4791
Publication Date 2007
Summary In a world of increasing uncertainty it is vital that managers within the tourism industry are equipped with superior decision making skills and expertise necessary to deal with crisis conditions. Tourism Crises provides an effective synthesis of crisis management and tourism research with a solid theoretical foundation. It examines the principles and practices of crisis management within the context of tourism as a multi-sector industry. Using up to date international case studies, it tackles the following areas: · Political disturbance: the relationship between politics and tourism and political inspired tourism crises. · Social unrest: host-guest relations and tourists as targets of unrest · Economic instability: crises arising from fluctuating exchange rates and lack of investor confidence · Environmental conditions: natural disasters and health crises · Technological crises; transport accidents and crises arising from technical failure · Corporate crises. Human resource issues and questions of finance With a user-friendly learning structure, each chapter will assess the presence of and tendency towards particular types of crisis, supported by a series of examples and cases, which describe organisational situations, challenges and responses. Approaches to managing crises will be assessed and appropriate tools and techniques of crisis management are explored, enabling readers to gain an insight into this critical aspect of tourism decision making and equipping them with the skills and expertise necessary to deal with crisis conditions.
Format: Electronic Resources
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