Search Results for tourism management - Narrowed by: Tourism -- Personnel management. SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Tourism$002b--$002bPersonnel$002bmanagement.$002509Tourism$002b--$002bPersonnel$002bmanagement.$0026ps$003d300?dt=list 2024-05-15T13:33:54Z Talent management in hospitality and tourism / edited by Susan Horner. ent://SD_ILS/0/SD_ILS:274637 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Horner, Susan, editor.<br/>Call Number&#160;647.940683 TAL<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4531616">Click here to view book</a><br/> Human resource management for the hospitality and tourism industries / Dennis Nickson. ent://SD_ILS/0/SD_ILS:31920 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Nickson, Dennis.<br/>Call Number&#160;647.940683 NIC<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Human resource management for the hospitality and tourism industries / Dennis Nickson. ent://SD_ILS/0/SD_ILS:24097 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Nickson, Dennis.<br/>Call Number&#160;338.47910683 NIC<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Handbook of human resource management in the tourism and hospitality industries / edited by Ronald J. Burke, Julia Christensen Hughes. ent://SD_ILS/0/SD_ILS:286031 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Burke, Ronald J., editor.<br/>Call Number&#160;338.4791 HAN<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5233934">Click to View</a><br/> Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson. ent://SD_ILS/0/SD_ILS:16537 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Watson, Sandra.<br/>Call Number&#160;647.940683 HUM<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Managing people in the hospitality industry / Michael Riley. ent://SD_ILS/0/SD_ILS:289607 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Riley, Michael, author.<br/>Call Number&#160;647.94068 RIL<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1981981">Click here to view</a><br/> Employment relations in the hospitality and tourism industries / Rosemary Lucas. ent://SD_ILS/0/SD_ILS:19035 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Lucas, Rosemary.<br/>Call Number&#160;647.940683 LUC<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area.&quot; &quot;Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip046/2003014694.html">http://www.loc.gov/catdir/toc/ecip046/2003014694.html</a><br/> Hospitality Supervision and Leadership Level 3 [electronic resource]. ent://SD_ILS/0/SD_ILS:153311 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Paskins, Patricia.<br/>Call Number&#160;338.4791068<br/>Publication Date&#160;2015<br/>Summary&#160;Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2066671">Click here to view book</a><br/> Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor. ent://SD_ILS/0/SD_ILS:27807 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Kusluvan, Salih.<br/>Call Number&#160;647.94068 MAN<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Upselling products and services in tourism and hospitality [digital videorecording]. ent://SD_ILS/0/SD_ILS:26086 2024-05-15T13:33:54Z 2024-05-15T13:33:54Z by&#160;Seidel, Paul.<br/>Call Number&#160;TR DVD 380.14591 UPS<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry&quot;--Container.<br/>Format:&#160;Other<br/>