Search Results for tourism management marketing

Tourism Management and Marketing, Volume II [electronic resource].

2024-05-06T23:36:29Z

by Singh, Manpal.
Call Number XX(158132.1)
Publication Date 2007
Format: Electronic Resources
Click here to view book

Tourism Management and Marketing, 1 & 2 [electronic resource].

2024-05-06T23:36:29Z

by Singh, Manpal.
Call Number 910.68
Publication Date 2008
Summary Tourism is a flourishing sector nowadays. As the tourism industry has grown exponentially in the past few decades, its proper management and marketing assumed an important role. As for management, there are certain tasks, which have to be taken into account for a number of different reasons. Gathering, maintaining and compiling information about the tourists is of greatest important. Be it a domestic or international, inbound or out-bond tour, providing tourists` information, healthy interaction with them, chalking out plans to cut down expenses and providing the tourists with maximum facilit
Format: Electronic Resources
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Contemporary Advances in Food Tourism Management and Marketing.

2024-05-06T23:36:29Z

by Fusté-Forné, Francesc.
Call Number 641.013
Publication Date 2023
Summary This comprehensive, multidisciplinary and expert-led book provides insight into the most current and insightful topics within food and beverage tourism practice and research, elaborated by leading researchers and practitioners in the field.
Format: Electronic Resources
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Wine Tourism Destination Management and Marketing : Theory and Cases.

2024-05-06T23:36:29Z

by Sigala, Marianna.
Call Number 338.4791
Publication Date 2019
Format: Electronic Resources
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World heritage and tourism : marketing and management / Bailey Ashton Adie.

2024-05-06T23:36:29Z

by Adie, Bailey Ashton, author.
Call Number 338.4791 ADI
Publication Date 2019
Format: Electronic Resources
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Management and Marketing of Wine Tourism Business : Theory, Practice, and Cases.

2024-05-06T23:36:29Z

by Sigala, Marianna.
Call Number 338.4791
Publication Date 2018
Format: Electronic Resources
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Best Practices in Hospitality and Tourism Marketing and Management : A Quality of Life Perspective.

2024-05-06T23:36:29Z

by Campón-Cerro, Ana María.
Call Number 910.68
Publication Date 2018
Format: Electronic Resources
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Tourism management, marketing, and development [electronic resource] : Volume I: the importance of networks and ICTs / edited by Marcello M. Mariani... [et al].

2024-05-06T23:36:29Z

by Mariani, Marcello M.
Call Number 338.4791 TOU
Publication Date 2014
Summary Tourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time.
Format: Electronic Resources
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Tourism distribution channels : practices, issues and transformations / [edited by] Dimitrios Buhalis and Eric Laws.

2024-05-06T23:36:29Z

by Buhalis, Dimitrios.
Call Number 338.4791 TOU
Publication Date 2001
Format: Books

Marketing and managing tourism destinations [electronic resource] / Alastair M. Morrison.

2024-05-06T23:36:29Z

by Morrison, Alastair M.
Call Number 338.4791 MOR
Publication Date 2013
Summary Marketing and Managing Tourism Destinations is a comprehensive and integrated textbook which uniquely considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations, how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This textbook provides students with:A solid introduction to destination marketing strategy and planning, to organ
Format: Electronic Resources
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Marketing and managing tourism destinations / Alastair M. Morrison.

2024-05-06T23:36:29Z

by Morrison, Alastair M., author.
Call Number 338.4791 MOR
Publication Date 2019
Summary This is a comprehensive and integrated textbook which considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations. Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: A new chapter on visitor management that includes a section on crisis and disaster management New material on destination leadership and coordination New and revised content on digital marketing New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.
Format: Books

The Handbook of Managing and Marketing Tourism Experiences.

2024-05-06T23:36:29Z

by Sotiriadis, Marios.
Call Number 330
Publication Date 2016
Summary The planning, design, management and marketing of experiences for tourism markets is a major challenge for tourism destinations and providers in a globalized and highly competitive market. This book bridges the gap in contemporary literature by carefully examining the management and marketing of tourism experiences.
Format: Electronic Resources
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Marketing Tourist Destinations in Emerging Economies : Towards Competitive and Sustainable Emerging Tourist Destinations.

2024-05-06T23:36:29Z

by Mensah, Ishmael.
Call Number 338.4791091724
Publication Date 2021
Format: Electronic Resources
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Food and wine festivals and events around the world : Development, management and markets / C. Michael Hall and Liz Sharples.

2024-05-06T23:36:29Z

by Hall, Colin Michael, 1961-, author.
Call Number 338.4791 HAL
Publication Date 2016
Format: Books

Tourism Policy and Planning in Bangladesh.

2024-05-06T23:36:29Z

by Rahman, Muhammad Shoeb-Ur.
Call Number 338.4791
Publication Date 2020
Format: Electronic Resources
Click here to view book

Event management [Click on Catalog Record to access journal online]

2024-05-06T23:36:29Z

Call Number E-RESOURCE
Publication Date 2024 2023 2022 2021 2020
Format: Other Other
Click here for online access. William Angliss Institute of TAFE users only

Tourism management : an introduction / Clare Inkson, Lynn Minnaert.

2024-05-06T23:36:29Z

by Inkster, Ian, author.
Call Number 338.4791068 INK
Publication Date 2022
Format: Books

Australian case studies in strategic marketing / Michael D. Clemes and Gregory J. Brush.

2024-05-06T23:36:29Z

by Clemes, Michael D., author.
Call Number 658.800994 CLE
Publication Date 2005
Format: Books

Instant Slic3r.

2024-05-06T23:36:29Z

by Moore, David Michael.
Call Number 658.5
Publication Date 2013
Summary Filled with practical, step-by-step instructions and clear explanations for the most important and useful tasks. Instant Slic3r follows a practical, recipe-based approach that will show you how to complete the various steps to turn 3D models into actual objects with a 3D printer.Instant Slic3r is for people new to 3D printing and its software, and also for people who are new to Slic3r. You will need to know the basics of 3D printing, and how to use your printer and the other software associated with it.
Format: Electronic Resources
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An Introduction to Sports Tourism and Event Management.

2024-05-06T23:36:29Z

by Saayman, Melville.
Call Number 394.2
Publication Date 2012
Format: Electronic Resources
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Innovation and entrepreneurship [electronic resource] : strategies and processes for success in tourism / edited by Klaus Weiermair ... [et al.]

2024-05-06T23:36:29Z

Call Number 338.47910688 INN
Publication Date 2010
Summary Hauptbeschreibung Innovation - The story behind success in tourism demand is becoming very volatile. In addition financial crisis and hyper competition in the liberalised world market worsen the situation. To survive entrepreneurs have to continuously adapt to changes, improve services, create new products and break into new markets. In short: They have to be innovative. This volume provides you a unique inside view of innovative entrepreneurs in tourism who had the foresight to transform their practices in the tourism industry in an almost revolutionary fashion, e.
Format: Electronic Resources
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Tourism Destination Development : Turns and Tactics.

2024-05-06T23:36:29Z

by Viken, Arvid.
Call Number 910.684
Publication Date 2016
Format: Electronic Resources
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eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis.

2024-05-06T23:36:29Z

by Egger, Roman.
Call Number 338.47910285 ETO
Publication Date 2008
Format: Books

Strategic management in tourism / edited by Luiz Moutinho.

2024-05-06T23:36:29Z

by Moutinho, Luiz.
Call Number 338.47910684 STR
Publication Date 2011
Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).
Format: Books

How to market your accommodation business effectively / written by Susan Briggs for VisitBritain.

2024-05-06T23:36:29Z

by Briggs, Susan.
Call Number 647.9441 BRI
Publication Date 2007
Format: Books

Tourism management / David Weaver, Laura Lawton.

2024-05-06T23:36:29Z

by Weaver, David B. (David Bruce)
Call Number 338.4791 WEA
Publication Date 2010
Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.
Format: Books

Tourism management / David Weaver, Laura Lawton.

2024-05-06T23:36:29Z

by Weaver, David B. (David Bruce)
Call Number 338.479194 WEA
Publication Date 2006
Format: Books

Cases in hospitality and tourism management / edited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot.

2024-05-06T23:36:29Z

by Jarvis, Ken.
Call Number 647.94068 CAS
Publication Date 2006
Summary "Cases in Hospitality and Tourism Management is a compilation of cases contributed by authors from around the world. Students encounter real-life situations that enhance their learning experience. Organized by industry segment, the book's cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics. Questions at the end of each case stimulate critical-thinking and decision-making skills."--BOOK JACKET.
Format: Regular print

Event management in leisure and tourism / David C. Watt.

2024-05-06T23:36:29Z

by Watt, David C., 1951-
Call Number 658.456 WAT
Publication Date 1998
Format: Books

Tourism management [electronic resource]. / David Weaver, Laura Lawton.

2024-05-06T23:36:29Z

by Weaver, David B. (David Bruce)
Call Number 338.4791068 WEA
Publication Date 2014
Format: Electronic Resources
Click here to view book

Tourism Management [electronic resource] : Analysis, Behaviour and Strategy

2024-05-06T23:36:29Z

by Woodside, A.
Call Number 338.4791
Publication Date 2007
Summary Planning and implementing successful tourism programmes requires in depth predictions of tourist behaviour. This title provides coverage of sense making, planning, implementing, evaluating and administering tourism marketing and management programmes. It offers useful descriptions, tools, and examples of tourism management decision-making.
Format: Electronic Resources
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The Business of Sustainable Tourism Development and Management.

2024-05-06T23:36:29Z

by Slocum, Susan L.
Call Number XX(309397.1)
Publication Date 2020
Format: Electronic Resources
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Resort destinations : evolution, management and development / Bruce Prideaux.

2024-05-06T23:36:29Z

by Prideaux, B. (Bruce)
Call Number 338.4791 PRI
Publication Date 2009
Format: Books

Services marketing and management / Audrey Gilmore.

2024-05-06T23:36:29Z

by Gilmore, Audrey.
Call Number 658.8 22
Publication Date 2003
Summary Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues in the context of organisational frameworks and activities - discusses different services contexts including financial services, tourism, charities and museums.
Format: Electronic Resources
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Ecotourism : Transitioning to the 22nd Century / Stephen Wearing and Stephen Schweinsberg.

2024-05-06T23:36:29Z

by Wearing, Stephen, author.
Call Number 338.4791 WEA
Publication Date 2018
Format: Electronic Resources
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Crisis and disaster management for tourism / Brent W. Ritchie.

2024-05-06T23:36:29Z

by Ritchie, Brent W.
Call Number 338.4791068 RIT
Publication Date 2009
Format: Books

International Case Studies in Tourism Marketing /edited by Gürhan Aktaş and Metin Kozak.

2024-05-06T23:36:29Z

by Aktaş, Gürhan, ditor.
Call Number 338.4791 INT
Publication Date 2022
Format: Electronic Resources
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Research from the University of Florida Rosen College.

2024-05-06T23:36:29Z

by Okumus, Dr Fevzi.
Call Number 647.94068647.95068
Publication Date 2008
Summary This e-book includes tourism and hospitality papers from the University of Central Florida Rosen College. Papers look at human resource management and marketing.
Format: Electronic Resources
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Tourism : a modern synthesis / Stephen J. Page and Joanne Connell.

2024-05-06T23:36:29Z

by Page, Stephen, 1963-
Call Number 338.4791 PAG
Publication Date 2006
Format: Books

Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.

2024-05-06T23:36:29Z

by Laws, Eric, 1945-
Call Number 647.94068 HOS
Publication Date 2004
Summary "Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016723.html

Adventure tourism : the new frontier / John Swarbrooke ... [et al.].

2024-05-06T23:36:29Z

by Swarbrooke, John.
Call Number 338.4791 ADV
Publication Date 2003
Summary "Well-reasoned and succinct analysis of the development and nature of adventure tourism accompanies these studies, ensuring that Adventure Tourism: the new frontier is ideal for both undergraduate and postgraduate students of tourism, and for professionals involved in managing adventure tourism enterprises."--BOOK JACKET.
Format: Books

Tourism and leisure [electronic resource] : current issues and perspectives of development / editors Harald Pechlaner, Egon Smeral.

2024-05-06T23:36:29Z

by Pechlaner, Harald
Call Number 338.4791 TOU
Publication Date 2014
Summary The Festschrift in honor of Prof. Dr. Peter Keller, president of the International Association of Scientific Experts in Tourism (AIEST) since 1994, represents a wide range of tourism research as well as the current state of the ongoing debates in tourism as a scientific research field. The aim is to cover multiple topics and trends in travelling and to discuss future development possibilities in the leisure industry.
Format: Electronic Resources
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Upselling products and services in tourism and hospitality [digital videorecording].

2024-05-06T23:36:29Z

by Seidel, Paul.
Call Number TR DVD 380.14591 UPS
Publication Date 2008
Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Format: Other

Managing Tourism Enterprises : Start-Up, Growth and Resilience.

2024-05-06T23:36:29Z

by Hallak, Rob.
Call Number XX(307045.1)
Publication Date 2023
Summary Managing Tourism Enterprises: Start-up, Growth and Adaptability brings a new contribution to the literature on tourism management. It presents a comprehensive, educational text on the initiation, management, growth, performance and resilience of tourism enterprises in the age of digital disruption and global uncertainty.
Format: Electronic Resources
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Tourism : principles and practice / John Fletcher [and 3 others].

2024-05-06T23:36:29Z

by Fletcher, John, author.
Call Number 338.4791 FLE
Publication Date 2018
Summary This text introduces the fundamental principles of tourism and provides a framework that effectively integrates theory and practice. A global and diverse spread of examples shows the impacts and influences of this fast-changing industry on its environment and vice versa.
Format: Books

Marketing National Parks for Sustainable Tourism.

2024-05-06T23:36:29Z

by Wearing, Dr. Stephen L.
Call Number 338.4791
Publication Date 2016
Summary This book offers a comprehensive overview of the key principles and challenges involved in tourism marketing in a national park context. It provides a framework to apply marketing principles to inform practices and guide the sustainable management of national parks and protected areas.
Format: Electronic Resources
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Island Tourism : Marketing Culture and Heritage.

2024-05-06T23:36:29Z

by Brown, Keith G.
Call Number 338.4791 BRO
Publication Date 2010
Summary Collectively this collection of papers offers new perspectives on the special characteristics of island tourism, community dynamics, the role of marketing and the development of sustainable cultural and heritage tourism product in island contexts.
Format: Electronic Resources
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Recreation, Event, and Tourism Businesses [electronic resource].

2024-05-06T23:36:29Z

by Pfister, Robert.
Call Number 790.069
Publication Date 2008
Format: Electronic Resources
Click here to view book

Festival & special event management essentials / Johnny Allen, Robert Harris, Leo Jago.

2024-05-06T23:36:29Z

by Allen, Johnny, author.
Call Number 658.456 ALL
Publication Date 2021
Summary This book serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC?s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals.
Format: Books

Service Excellence in Tourism and Hospitality : Insights from Asia.

2024-05-06T23:36:29Z

by Thirumaran, K., ditor.
Call Number XX(296654.1)
Publication Date 2021
Summary Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.
Format: Electronic Resources
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Heritage Marketing [electronic resource].

2024-05-06T23:36:29Z

by Misiura, Shashi.
Call Number 363.69
Publication Date 2012
Summary Heritage Marketing is a new and clearly written textbook that systematically addresses the principles of marketing as applied to the heritage sector. The 'heritage industry' and its growing importance internationally is defined, as is how it links with the study of modern tourism The book then goes on to look in detail at the marketing issues that arise from the particular management, educational and cultural aspects of heritage. The book is: * A clear introduction for students and professionals * Packed with examp
Format: Electronic Resources
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Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill.

2024-05-06T23:36:29Z

by Fyall, Alan, editor.
Call Number 338.4791068 MAN
Publication Date 2022
Summary "Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field"--
Format: Books

Management of World Heritage Sites, Cultural Landscapes and Sustainability.

2024-05-06T23:36:29Z

by Cravidão, Fernanda.
Call Number 363.69
Publication Date 2020
Summary This book highlights the challenges and trends resulting from the relationship between tourist motivations, World Heritage Sites and local cultural uniqueness. With a special focus on Portugal and Brazil, several chapters refer to international cultural heritage experiences and destinations in Belgium, Cuba, Croatia, Italy, Japan, South Africa, Spain and Turkey.The volume shows that there is some crossover between tangible and intangible cultural heritage, and explores themes such as festivals and events, marketing, branding, sustainability, authenticity, preservation, wine tourism, ethnic tourism, religious tourism, literary tourism, museology and garden tourism. It will appeal to readers interested in tourism management, quality of the tourist offer, tourism heritage products, and characteristics of the tourism demand in the scope of cultural heritage.
Format: Electronic Resources
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Managing sustainability in the hospitality and tourism industry [electronic resource] : paradigms and directions for the future / edited by Vinnie Jauhari.

2024-05-06T23:36:29Z

by Jauhari, Vinnie.
Call Number 338.4791 MAN
Publication Date 2014
Format: Electronic Resources
Click here to view book

The Management of International Tourism [electronic resource].

2024-05-06T23:36:29Z

by Witt, Stephen F.
Call Number G155 .A1 W535
Publication Date 2013
Summary International tourism is one of today's major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues:the impact of environmental issues on tourism managementtourism demand and forecastingthe key methods of oper
Format: Electronic Resources
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Festival & special event management / Johnny Allen ... [et al.].

2024-05-06T23:36:29Z

by Allen, Johnny.
Call Number 658.456 FES
Publication Date 2008
Summary Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. Australian authors.
Format: Books

A host of opportunities : an introduction to hospitality management / Hubert B. Van Hoof ... [et al.]

2024-05-06T23:36:29Z

by Van Hoof, Hubert B.
Call Number 647.94068 HOS
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip065/2005037609.html

Leisure and recreation management / George Torkildsen.

2024-05-06T23:36:29Z

by Torkildsen, George
Call Number 338.4791 TOR
Publication Date 2005
Format: Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html

Elvis lives in Parkes [digital videorecording] / writer [and] director, Anthony Mullins ; producers, Noelene Hayes & Melissa Fox.

2024-05-06T23:36:29Z

by Mullins, Anthony.
Call Number TR DVD 658.007994 ELV
Publication Date 2006
Summary "Despite the threat of bushfires, flood, public ridicule, financial loss, theft and outright exhaustion, a small band of devotees from the tiny rural town of Parkes have battled against the odds to create the biggest, and most unlikely , Elvis Presley Festival in Australia"--Container. Illustrates the process of planning, marketing and managing a successful event to promote tourism in a small rural town.
Format: Books

Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others].

2024-05-06T23:36:29Z

by Pinto Borges, Ana, author.
Call Number 641.013 GAS
Publication Date 2022
Summary Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.
Format: Electronic Resources
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Progress in hospitality research [electronic resource].

2024-05-06T23:36:29Z

by Okumus, Fevzi.
Call Number 647.94 OKU
Publication Date 2014
Summary This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Format: Electronic Resources
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Crisis Management in the Tourism Industry : Beating the Odds?.

2024-05-06T23:36:29Z

by Hosie, Peter.
Call Number 910.684
Publication Date 2009
Format: Electronic Resources
Click here to view book

Tourism planning and destination marketing / edited by Mark Anthony Camilleri.

2024-05-06T23:36:29Z

by Camilleri, Mark Anthony, 1976- author.
Call Number 910.688 23
Publication Date 2019
Summary Destination marketing relies on planning, organisation, and successful strategies and tactics.℗ Tourism Planning and Destination Marketing℗ provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.
Format: Electronic Resources
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Technological advances in hospitality [electronic resource] / guest editor Dr. Brendan T. Chen.

2024-05-06T23:36:29Z

by Chen, Brendan T.
Call Number 647.940285 TEC
Publication Date 2015
Summary This ebook is prepared from the research works presented at the 3rd Advances in Hospitality and Tourism Marketing and Management Conference (AHTMMC). It presents works focusing on technology (e.g., blogs, GPS), innovation, and innovative forms of tourism (e.g., nostalgic tourism).
Format: Electronic Resources
Click here for full text access to journal Click here to view book

Expert resumes for managers and executives [electronic resource] / Wendy S. Enelow and Louise M. Kursmark.

2024-05-06T23:36:29Z

by Enelow, Wendy S.
Call Number 650.142 22
Publication Date 2012
Summary "Nearly 200 pages of sample resumes and cover letters targeted to management and executive careers--from front-line to CEO!"--Cover./ "Secrets and sample resumes for landing the top management and executive jobs in: sales and marketing; social service, nonprofits, government and military, and law; human resources, organizational development, and education; food and beverage, hotels, and travel and tourism; health care; science, engineering, and technology; accounting, corporate finance, banking, and investment management"--Cover./ "Includes a carefully selected gallery of resumes and cover letters written by the top professional resume writers"--Cover./ "The top nine resume strategies for getting noticed and getting interviews, plus format and presentation standards; step-by-step writing instructions, with examples every step of the way; techniques for choosing the best resume type for your situation; tips for converting your resume to electronic formats and using it online"--Page 4 of cover.
Format: Electronic Resources
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Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

2024-05-06T23:36:29Z

by Saee, John.
Call Number 647.94068 SAE
Publication Date 2006
Summary "This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html

River Tourism.

2024-05-06T23:36:29Z

by Prideaux, B.
Call Number 338.4791091693
Publication Date 2009
Summary River tourism accounts for a significant proportion of the world's tourism consumption, with activities such as Nile cruises and rafting holidays making it an economically important area of tourism. This book explores river tourism from a range of perspectives including uses, heritage, management, environmental concerns, and marketing.
Format: Electronic Resources
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Contemporary Marketing and Consumer Behaviour in Sustainable Tourism.

2024-05-06T23:36:29Z

by Palazzo, Maria.
Call Number 658.827
Publication Date 2024
Summary This insightful book explores contemporary consumer behaviour and marketing practices.
Format: Electronic Resources
Click here to view book

Management Science in Hospitality and Tourism : Theory, Practice, and Applications.

2024-05-06T23:36:29Z

by Uysal, Muzaffer.
Call Number 647.94068
Publication Date 2016
Format: Electronic Resources
Click here to view book

The Cultural Wealth of Nations.

2024-05-06T23:36:29Z

by Bandelj, Nina.
Call Number 306.309
Publication Date 2011
Summary This book advances a cultural perspective on economic development to show that economic success can result from the symbolic resources that nations, regions and communities have at their disposal.
Format: Electronic Resources
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Trends and issues in global tourism 2011 [electronic resource] / Roland Conrady, Martin Buck in collaboration with Pia Viehl and Katrin Tittel.

2024-05-06T23:36:29Z

by Conrady, Roland, 1959-
Call Number 338.4791 TRE
Publication Date 2011
Summary This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, A-ger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications.
Format: Electronic Resources
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Rotorua: A Case Study in Sustainable Tourism [electronic resource]

2024-05-06T23:36:29Z

by ClickView (Firm)
Call Number XX(302860.1)
Summary Tourism is an important industry to many nations worldwide, and New Zealand is no exception. Rotorua on New Zealand's north island is the birthplace of tourism in that country, having hosted visitors to the city and surrounding area since the early 19th century. Geothermal features, Maori culture, the spa/health and wellbeing industry and the region's spectacular lakes and forests are the attractions that draw around four million visitors a year to Rotorua. But is the industry sustainable economically, socially and environmentally? A range of strategies and management practices are focused on this very question. This programme examines the Rotorua tourism industry and its economic, social and environmental impacts, and looks at what is being done, and what needs to be done, to ensure the industry remains sustainable for the long term. It features a range of local interviewees, including Oscar Nathan, General Manager of Rotorua Marketing and a range of operators, managers and owners of significant local tourism businesses, including YHA, Waimangu Volcanic Valley, Volcanic Air Safaris, The Buried Village, Mitai Maori Village, Te Puia Cultural Centre and River Rats Raft and Kayak. It is an essential resource for senior students of Geography and Tourism, and also provides a comprehensive case study of an industry for students of Economics, Social Studies and allied disciplines.
Format: Other
ClickView Player

Post-Disaster and Post-Conflict Tourism, 2nd Edition.

2024-05-06T23:36:29Z

by Korstanje, Maximiliano E.
Call Number 910.68
Publication Date 2023
Format: Electronic Resources
Click here to view book

Principles of management for the hospitality industry [electronic resource] / Dana Tesone.

2024-05-06T23:36:29Z

by Tesone, D. V. (Dana V.)
Call Number 647.94068 TES
Publication Date 2012
Summary It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given
Format: Electronic Resources
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Zoos and tourism : conservation, education, entertainment? / edited by Warwick Frost.

2024-05-06T23:36:29Z

by Frost, Warwick.
Call Number 338.4791 ZOO
Publication Date 2011
Summary This is the first book to specifically examine zoos as tourist attractions. Taking a global approach, it considers the multiple roles of zoos, particularly the difficulty of balancing conservation, education and entertainment.
Format: Books

Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens.

2024-05-06T23:36:29Z

by Kotler, Philip, 1931-
Call Number 647.940688 KOT
Publication Date 2006
Summary "Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how." "Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing."--BOOK JACKET.
Format: Books

Cultural tourism / Hilary du Cros and Bob McKercher.

2024-05-06T23:36:29Z

by Du Cros, Hilary, author.
Call Number 338.4791 DU
Publication Date 2020
Summary "Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including; sustainability, climate change, the threat of de-globalisation, overtourism and social media; New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges; New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products"--
Format: Books

The branding of tourist destinations : theoretical and empirical insights / edited by Mark Anthony Camilleri.

2024-05-06T23:36:29Z

by Camilleri, Mark Anthony, 1976- editor.
Call Number 910.688 23
Publication Date 2019
Summary "The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices. The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador."--Provided by publisher.
Format: Electronic Resources
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Research methods in tourism, hospitality & events management / Paul Brunt, Susan Horner &. Natalie Semley

2024-05-06T23:36:29Z

by Brunt, Paul.
Call Number 338.4791 BRU
Publication Date 2017
Format: Books

Crisis Management, Destination Recovery and Sustainability : Tourism at a Crossroads.

2024-05-06T23:36:29Z

by Kennell, James.
Call Number 910.68
Publication Date 2022
Format: Electronic Resources
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Tourism and African Development : Change and Challenge of Tourism in Kenya.

2024-05-06T23:36:29Z

by Sindiga, Isaac.
Call Number 338.479167620442
Publication Date 2020
Summary First published in 1999, this book is a contribution to the debate on tourism and Third World development.
Format: Electronic Resources
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Marketing for tourism and hospitality : collaboration, technology and experiences / Alan Fyall, Patrick Legohérel, Isabelle Frochot and Youcheng Wang.

2024-05-06T23:36:29Z

by Fyall, Alan, author.
Call Number 647.940688 FYA
Publication Date 2019
Summary "The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitality provides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes"--
Format: Books

The SAGE Handbook of Tourism Management : Applications of Theories And Concepts to Tourism.

2024-05-06T23:36:29Z

by Cooper, Chris.
Call Number 910.68
Publication Date 2018
Summary The SAGE Handbook of Tourism Management is a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field.
Format: Electronic Resources
Click here to view book

International Cultural Tourism [electronic resource].

2024-05-06T23:36:29Z

by Leslie, David.
Call Number 338.4791
Publication Date 2012
Summary International Cultural Tourism: management, implications and cases provides a comprehensive exploration of the management, operations and marketing of cultural tourism attractions and resources in a global context. Topics explored include: * For the first time, an evaluation of the use and transformational impact of global media and new ICT in the management and marketing of cultural tourism attractions and resources. * The changing nature of the global cultural tourism marketplace (including deman
Format: Electronic Resources
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Religious Tourism and Pilgrimage Management [electronic resource] : An International Perspective

2024-05-06T23:36:29Z

by Morpeth, N.D.
Call Number 203.51
Publication Date 2007
Summary Religion and spirituality are common motivations for travel, with many major tourist destinations having developed largely as a result of their connections to sacred people, places and events. Describing practical applications, models and case studies, this book provides an insight into the management of religious tourism, covering both ancient sacred sites and emerging destinations. It fully explores the pressures on sacred spaces to become commercialised and festivalised arenas, while still maintaining their religious and spiritual integrity.
Format: Electronic Resources
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Managing Heritage and Cultural Tourism Resources : Critical Essays, Volume One.

2024-05-06T23:36:29Z

by Timothy, Dallen J.
Call Number 338.4791
Publication Date 2007
Format: Electronic Resources
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New perspectives in hospitality management.

2024-05-06T23:36:29Z

Call Number 647.068 23
Publication Date 2015
Summary New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.
Format: Electronic Resources
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Tourism-marketing performance metrics and usefulness auditing of destination websites [electronic resource] / edited by Arch G. Woodside.

2024-05-06T23:36:29Z

by Woodside, Arch G.
Call Number 338.4791 22
Publication Date 2010
Summary This volume provides specific answers to hard questions about how to create valid metrics to measure the effectiveness of tourism advertising and the usefulness of destination marketing websites. An extensive literature review describes 40+ years of research on the effectiveness of tourism advertising and the slow advancement to using valid impact metrics field experiments with alternative ad treatment and placements. Several authors undertake information-usefulness audits on DMO (destination management office) websites and provide practical check lists. Tourism website comparisons include: Maine, Massachusetts and New York; Genoa, Marseilles and Valencia; France, Spain and Portugal; and China, Poland, Russia and Thailand, against each other as well as the Lonely Planet websites. Content analysis of consumer-generated advertisements that promote visits to third places, in this case Starbucks coffee shops and Chipotle restaurants, makes an intriguing study. The final paper gives a thick description of the dynamics of the governments role in shaping Chinas domestic, inbound, and outbound tourism industry and contributes to building a behavioral theory of government-firm relationships.
Format: Electronic Resources
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Hospitality and Tourism 2015 [electronic resource] : Proceedings of HTC 2015 (Malacca, Malaysia, 2-3 November 2015)

2024-05-06T23:36:29Z

by Jamal, Salamiah A.
Call Number XX(157041.1)
Publication Date 2015
Format: Electronic Resources
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Routledge Handbook of Tea Tourism.

2024-05-06T23:36:29Z

by Jolliffe, Lee.
Call Number 338.17372
Publication Date 2023
Format: Electronic Resources
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The Emerald handbook of entrepreneurship in tourism, travel and hospitality : skills for successful ventures / edited by Marios Sotiriadis.

2024-05-06T23:36:29Z

by Sotiriadis, Marios.
Call Number 338.4791 23
Publication Date 2018
Summary This book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism.
Format: Electronic Resources
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Marketing places and spaces / edited by Antónia Correia, CEFAGE, University of Algarve, Faro, Portugal, Juergen Gnoth, Otago University, Dunedin, New Zealand, Metin Kozak, Dokuz Eylül University, Izmir, Turkey, Alan Fyall, University of Central Florida, Orlando, USA.

2024-05-06T23:36:29Z

by Correia, Antónia, editor.
Call Number 338.4791 23
Publication Date 2015
Summary ""Marketing Places and Spaces"" brings context to the forefront for advancing theory and management sensemaking in understanding the influences of marketing on tourism behavior. This book is for tourism professionals and educators seeking deep knowledge of how visiting places transforms the lives of visitors - a nonfiction v ersion of Eat Pray Love.
Format: Electronic Resources
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International Cases in Tourism Management [electronic resource].

2024-05-06T23:36:29Z

by Horner, Susan.
Call Number 338.4791 22
Publication Date 2012
Summary International Cases in Tourism Management includes:* Profiles of individual companies* Case studies on destination management and marketing* Material on different management functions in tourism, such as marketing and human resource management* Case studies of particular types of tourism, such as ecotourism and cultural tourismThe case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompanim
Format: Electronic Resources
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Computational intelligence in business and economics [electronic resource] : proceedings of the MS'10 International Conference, Barcelona, Spain, 15-17 July 2010 / editors, Anna M. Gil-Lafuente, Jośe M. Meriǵo.

2024-05-06T23:36:29Z

by International Conference of Modelling and Simulation in Engineering, Economics and Management (2010 : Barcelona, Spain)
Call Number 380.1 22
Publication Date 2010
Summary This book provides some of the most recent developments in Computational Intelligence applied to business and economics presented at the MS'10 International Conference, Barcelona, 15 - 17 July, 2010. It presents several new theoretical advancements and a wide range of applications in different business and economic areas including accounting, finance, management, marketing, sports, tourism, economics and politics, and also some applications related with engineering and modeling and simulation. This book is very useful for researchers and graduate students interested in pursuing research in business and economics with an orientation to modern techniques for dealing with uncertainty such as those related with modeling and simulation and computational intelligence.
Format: Electronic Resources
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Images of Intellectual Capital.

2024-05-06T23:36:29Z

by Fazlagić, Jan.
Call Number 331.11090510000002
Publication Date 2016
Summary Intellectual capital (IC) became a hot topic in economic discussion at the turn of this century, believed to offer new principles which could help build the new intangible economy after the collapse of the Soviet Union and the Internet revolution. The early enthusiasm of the 2000s has slightly subsided today, however, though many of the underlying assumptions relating to the importance of intangible assets are still valid. As such, it is much more appropriate today to discuss issues related to IC as 'images of intellectual capital' rather than 'rules'. Intellectual capital explains a plethora of phenomena in today's business organisations, and this book takes a post-modern approach to the issue of IC and offers a selection of different perspectives. They include analyses of intellectual capital in education, business, and in the public sector. The chapters collected here are authored by university professors, business practitioners and students, and investigate such issues as the relative importance of intellectual capital components to tangible components of a company's value, the impact of ICT on IC, the measurement methods for IC, and different forms of communication for the disclosure of IC.
Format: Electronic Resources
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Strategic Marketing in Hospitality and Tourism [electronic resource] : Building a 'SMART' Online Agenda

2024-05-06T23:36:29Z

by Chhabra, Deepak.
Call Number 338.4791
Publication Date 2015
Summary This book is a grand probe into the dynamic and evolving nature of strategic marketing in the hospitality and tourism industry. Strategic dimensions of marketing are presented and Internet is treated as an important part of the strategic marketing iceberg to promote a hybrid marketing stance by incorporating traditional marketing techniques. Multiple components of marketing are identified to formulate a strategic online marketing model that is resilient and holds potential to adapt as contemporary environments change. This book is unique in that it proposes a broader treatment of online market
Format: Electronic Resources
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Routledge handbook of sustainable food and gastronomy [electronic resource] / edited Philip Sloan, Willy Legrand and Claire Hindley.

2024-05-06T23:36:29Z

by Sloan, Philip,
Call Number 338.190286 ROU
Publication Date 2015
Format: Electronic Resources
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Festival and Events Management : An International Arts and Culture Perspective / edited by Ian Yeoman [and 4 others].

2024-05-06T23:36:29Z

by Yeoman, Ian.
Call Number 394.2068 FES
Publication Date 2009
Summary Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries. With international contributions from industry and academia, the text looks at the following: * Events & cultural environments * Managing the arts & leisure experience * Marketing, policies and strategies of art and leisure management Chapters include exercises, and additional teaching materials and solutions to questions are provided as part of an accompanying online resource.
Format: Electronic Resources
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Cases for Event Management and Event Tourism.

2024-05-06T23:36:29Z

by Getz, Donald, 1949-, author.
Call Number 658.456 GET
Publication Date 2023
Summary A comprehensive collection of fully developed case studies of event management and event tourism main areas, including HR, leadership, marketing, strategy, operations, stakeholder management, and evaluation, all written by international experts. It is a must have collection for all those studying and teaching event management and event tourism.
Format: Electronic Resources
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Customer Service for Hospitality and Tourism.

2024-05-06T23:36:29Z

by Hudson, Simon.
Call Number 647.940688 HUD
Publication Date 2022
Summary A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.
Format: Electronic Resources
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Collaboration in tourism businesses and destinations [electronic resource] : a handbook / edited by Dorgan Gursoy, Melville Saayman, Marios D. Sotiriadis.

2024-05-06T23:36:29Z

by Gursoy, Dogan
Call Number 338.4791 COL
Publication Date 2015
Summary This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.
Format: Electronic Resources
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The Routledge Handbook of Tourism and Sustainability [electronic resource] / edited by C. Michael Hall, Stefa Gossling and Daniel Scott.

2024-05-06T23:36:29Z

by Hall, Colin Michael, 1961-
Call Number 338.4791 ROU
Publication Date 2015
Summary Sustainability remains one of the major issues in tourism today. Concerns over climate and environmental change, the fallout from the global economic and financial crisis, and the seeming failure to meeting UN Millennium development goals have only reinforced the need for more sustainable approaches to tourism, however they be defined. Given the centrality of sustainability in tourism curricula, policies, research and practice it is therefore appropriate to prepare a state of the art handbook on the relationship between tourism and sustainability.This timely Handbook of Tourism and Sustainabil
Format: Electronic Resources
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Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside.

2024-05-06T23:36:29Z

by Woodside, Arch G.
Call Number 338.4791 22
Publication Date 2008
Summary This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.
Format: Electronic Resources
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The SAGE Handbook of Tourism Management / edited by Chris Copper, Serena Volo, William C. Gartner and Noel Scott.

2024-05-06T23:36:29Z

by Cooper, Chris, 1952-, editor.
Call Number 338.4791 SAG
Publication Date 2018
Summary The SAGE Handbook of Tourism Management is a critical, state of the art review of tourism management written by leading international thinkers and academics in the field. Volume One focuses on theory, before Volume Two explores the application of theory.
Format: Electronic Resources
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Traditions and innovations in contemporary tourism / edited by Vasil Marinov, Maria Vodenska, Mariana Assenova and Elka Dogramadjieva.

2024-05-06T23:36:29Z

by Marinov, Vasil P., editor.
Call Number 338.4791 23
Publication Date 2018
Summary This book presents significant theoretical and empirical studies of various aspects of hospitality and tourism from the perspetives of both tradition and innovation. With thirty-nine contributors from Bulgaria, Croatia, Indonesia, Italy, Portugal, Slovenia, Switzerland, Turkey, and the USA, if offers a collection of recent regional and marketing studies. The first part is dedicated to traditional tourism and hospitality issues ranging from tourism policy and planning and management practices, through cultural even marketing to the need for more intercultural communication. Special attention is paid to new developments in specialised types of tourism and specific tourist destinations. The second part of the book deals with new developments in the tourism industry offering a range of chapters on new technologies and techniques, the modern concept of urban and city tourism development and specific new and innovative tourism types and products--back cover.
Format: Electronic Resources
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Tourism in Russia [electronic resource] : A Management Handbook

2024-05-06T23:36:29Z

by Dimanche, Frederic.
Call Number 338.479147
Publication Date 2015
Format: Electronic Resources
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Cultural Tourism in a Digital Era [electronic resource] : First International Conference IACuDiT, Athens, 2014

2024-05-06T23:36:29Z

by Katsoni, Vicky.
Call Number 306.4819014
Publication Date 2015
Summary This book covers the entire spectrum of cultural and digital tourism and presents the latest findings, examples and cases, highlighting innovations for the tourism industry from both an academic and a practical point of view. The book invites readers to discover ongoing developments and recent trends in fields like heritage and museum management; sports tourism; tourism economics and policy; e-marketing and e-business; and many other fields, making it of value to researchers in tourism management, practitioners and policymakers alike. The book was edited in collaboration with the Internationa
Format: Electronic Resources
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Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada.

2024-05-06T23:36:29Z

by Getz, Donald, 1949-
Call Number 658.456 GET
Publication Date 2013
Format: Books

Sustainability in Tourism : A Multidisciplinary Approach / Ian Jenkins, Roland Schröder.

2024-05-06T23:36:29Z

by Jenkins, Ian, editor.
Call Number 338.4791 SUS
Publication Date 2013
Summary Sustainability and green topics have become a crucial element in modern economy. All sectors of the economy are concerned, also the tourism industry. This book takes an overview on developments of sustainability in tourism from a multidisciplinary view point: economy, marketing, social science, media studies, political studies. In order to under-stand the long term changes in the field it is important to include different scientific approaches.
Format: Electronic Resources
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Strategic marketing in tourism services [electronic resource] / edited by Rodoula H. Tsiotsu and Ronald E. Goldsmith.

2024-05-06T23:36:29Z

by Tsiotsou, Rodoula H.
Call Number 338.4791 22
Publication Date 2012
Summary Tourism services all over the world currently face rapid changes due to market globalization, intensified competition and the dynamic evolution of new technologies. Moreover, it is expected that tourism will be one of the industries that will be most affected by the current recession. The long-term success of tourism services in such a fierce competitive and financially difficult environment depends not only on being able to satisfy customers' needs and desires, but to strategically respond to current global challenges. Therefore, strategic marketing becomes a necessary practice in contemporary tourism services firms. Strategic Marketing in Tourism Services focuses on marketing strategies implemented in tourism services firms and includes a collection of papers related to specific marketing strategies. The book presents the application of specific marketing strategies such as experiential marketing, branding, target marketing, relationship marketing and e-marketing in tourism. Furthermore, it presents the strategic responses of each tourism sub-sector - hospitality, air transport, tour operation, travel agencies and the tourism destinations - from various countries around the world.
Format: Electronic Resources
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Cultural Heritage and Tourism in the Developing World [electronic resource] : A Regional Perspective

2024-05-06T23:36:29Z

by Timothy, Dallen J.
Call Number 338.4791091724
Publication Date 2009
Summary Cultural Heritage and Tourism in the Developing World is the first book of its kind to synthesize global and regional issues, challenges, and practices related to cultural heritage and tourism, specifically in less-developed nations. The importance of preservation and management of cultural heritage has been realized as an increasing number of tourists are visiting heritage attractions. Although many of the issues and challenges developing countries face in terms of heritage management are quite different from those in the developed world, there is a lack of consolidated research on this important subject. This seminal book tackles the issues through theoretical discourse, ideas and problems that underlay heritage tourism in terms of conservation, management, economics and underdevelopment, politics and power, resource utilization, colonialism, and various other antecedent notions that have shaped the development of heritage tourism in the less-developed regions of the world. The book is comprised of two sections. The first section highlights the broader conceptual underpinnings, debates, and paradigms in the realm of heritage tourism in developing regions. The chapters of this section examine heritage resources and the tourism product; protecting heritage relics, places and traditions; politics of heritage; and the impacts of heritage tourism. The second section examines heritage tourism issues in specific regions, including the Pacific Islands, South Asia, the Caribbean, China and Northeast Asia, South-East Asia, Sub-Saharan Africa, Central and Eastern Europe, the Middle East and North Africa, and Latin America. Each region has unique histories, cultures, political traditions, heritages, issues and problems, and the way these issues are tackled vary from place to place.This volume develops frameworks that are useful tools for heritage managers, planners and policy-makers, researchers, and students in understanding the complexity of cultural heritage and tourism in the developing world. Unlike many other books written about developing regions, this book provides insiders' perspectives, as most of the empirical chapters are authored by the individuals who live or have lived in the various regions and have a greater understanding of the region's culture, history, and operational frameworks in the realm of cultural heritage. The richness of this 'indigenous' or expert knowledge comes through as each regional overview elucidates the primary challenges and opportunities facing heritage and tourism managers in the less affluent areas of the world.
Format: Electronic Resources
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Cross-Cultural Destination Image Assessment [electronic resource] : Cultural segmentation versus the global tourist:An Exploratory study of Arab-Islamic and Protestant European youths' pre-visitation image on Berlin

2024-05-06T23:36:29Z

by Kadhi, Wassim El.
Call Number 305.231
Publication Date 2009
Summary Various scholars consider destination image - a vital part in tourism marketing- as the key in attracting tourists. It is often regarded, as the most important element in a destination's management and may induce success or failure. Within this research project, destination image is being assessed in cross-cultural terms. It scrutinises the extent to which destination image is culture specific. In other words, does a destination's image vary across people from different cultural backgrounds? This question evolves and is vindicated in an era that is subjected to globalisation and increasingly r
Format: Electronic Resources
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Current Issues in Services Management : Multidisciplinary Perspectives.

2024-05-06T23:36:29Z

by Pelit, Elbeyi.
Call Number 658
Publication Date 2019
Summary The book explores emotional interactions, innovative approaches and applications, organizational behavior, financial performance, tourism management and marketing strategies in the services sector. The authors make suggestions for management strategies and applications providing benefits for all parties.
Format: Electronic Resources
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The Routledge handbook of sustainable food and gastronomy / edited by Philip Sloan, Willy Legrand and Clare Hindley.

2024-05-06T23:36:29Z

by Sloan, Philip, editor.
Call Number 338.190286 SLO
Publication Date 2015
Format: Books

Social media marketing in tourism and hospitality [electronic resource] / Roberta Minazzi.

2024-05-06T23:36:29Z

by Minazzi, Roberta.
Call Number 338.4791 MIN
Publication Date 2014
Summary This book describes ongoing developments in social media within the tourism and hospitality sector, highlighting impacts on both the demand and the supply side. It offers a combination of theory and practice, with discussion of real-life business experiences. The book is divided into three parts, the first of which provides an overview of recent trends in social media and user-generated content, clarifies concepts that are often used in an overlapping way and examines the "digitization of word of mouth" via online networks. The second part analyzes the impacts that social media can have on
Format: Electronic Resources
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Diversity and Inclusion in the Recreation Profession : Organizational Perspectives.

2024-05-06T23:36:29Z

by Schneider, Ingrid.
Call Number XX(297803.1)
Publication Date 2019
Format: Electronic Resources
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The Experience Logic As a New Perspective for Marketing Management : From Theory to Practical Applications in Different Sectors.

2024-05-06T23:36:29Z

by Pencarelli, Tonino.
Call Number 658.8
Publication Date 2018
Format: Electronic Resources
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Tourism Planning and Destination Marketing.

2024-05-06T23:36:29Z

by Camilleri, Mark Anthony.
Call Number 658.8
Publication Date 2018
Summary Destination marketing relies on planning, organisation, and successful strategies and tactics. Tourism Planning and Destination Marketing provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices.
Format: Electronic Resources
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The Uses of Cocoa and Cupuaçu Byproducts in Industry, Health, and Gastronomy.

2024-05-06T23:36:29Z

by Pérez Sira, Elevina Eduviges.
Call Number 664.5
Publication Date 2018
Format: Electronic Resources
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Tourism / Peter Robinson, Michael Lèuck, Stephen Smith.

2024-05-06T23:36:29Z

by Robinson, Peter, 1979-, author.
Call Number 338.4791 ROB
Publication Date 2013
Format: Books

Cultural and Heritage Tourism in the Middle East and North Africa : Complexities, Management and Practices.

2024-05-06T23:36:29Z

by Seyfi, Siamak.
Call Number 338.47915604
Publication Date 2020
Format: Electronic Resources
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The Geography of Wine : Regions, Terroir and Techniques / Percy H. Dougherty, editor.

2024-05-06T23:36:29Z

by Dougherty, Percy H., editor.
Call Number 641.22 GEO
Publication Date 2012
Summary Geographers and wine makers have been fruitful partners for millennia. Culled from research presented to the Association of American Geographers, this book demonstrates just how far the relationship has come since the era of ancient Greece and Rome.
Format: Electronic Resources
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Contemporary Tourism : An International Approach.

2024-05-06T23:36:29Z

by Cooper, Chris, 1952-, author.
Call Number 338.4791 COO
Publication Date 2022
Summary Now in its fifth edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, looking at the far reaching effects that the COVID pandemic has had on the industry and how it has been forced to change (or not) subsequently.
Format: Electronic Resources
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HOSPITALITY and TOURISM : MANAGERIAL PERSPECTIVES and PRACTICES.

2024-05-06T23:36:29Z

by Pelit, Elbeyi.
Call Number 338.4791561
Publication Date 2020
Format: Electronic Resources
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Tourism Management in Warm-Water Island Destinations.

2024-05-06T23:36:29Z

by Airey, David.
Call Number 338.479109142
Publication Date 2018
Format: Electronic Resources
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Islamic Tourism : Management of Travel Destinations.

2024-05-06T23:36:29Z

by Jamal, Ahmad.
Call Number 338.4791
Publication Date 2018
Summary Islamic tourism is an increasingly important market sector. This book provides practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international perspectives, supported by case studies.
Format: Electronic Resources
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International Perspectives on Destination Management and Tourist Experiences : Insights from the International Competence Network of Tourism Research and Education (ICNT).

2024-05-06T23:36:29Z

by Lück, Michael.
Call Number 910.68
Publication Date 2016
Summary The overall objective of this volume has been to increase the understanding of challenges in how tourism is understood and worked within different countries around the world, with a focus on the management of tourism destinations and tourist experiences.
Format: Electronic Resources
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The Routledge Handbook of Nature Based Tourism Development.

2024-05-06T23:36:29Z

by Mandić, Ante.
Call Number 910.684
Publication Date 2023
Format: Electronic Resources
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Routledge Handbook of Wine Tourism.

2024-05-06T23:36:29Z

by Dixit, Saurabh Kumar.
Call Number 338.4791
Publication Date 2022
Format: Electronic Resources
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Heritage, Culture and Society : Research agenda and best practices in the hospitality and tourism industry.

2024-05-06T23:36:29Z

by Radzi, Salleh Mohd.
Call Number 338.4764794
Publication Date 2016
Format: Electronic Resources
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Service Quality Measurement : Issues and Perspectives.

2024-05-06T23:36:29Z

by Rodrigues, Lewlyn L. R.
Call Number 658.8658.812
Publication Date 2013
Summary This book is very useful for it is not just 'descriptive' in its nature, but 'prescriptive', too. It is descriptive in the sense that it describes the process of developing or using a metric in a problem situation, and prescriptive as it clearly prescribes how a beginner can put the theory into practice. In this globalized economy, maintaining quality of products and services has been the thrust area of interest among academicians and practitioners. Today, there are quite a good number of books and research articles available. Nevertheless, service quality measurement has always posed problems, particularly in the context of service industries due to the difficulty in the measurement of the intangibles and implied needs of the customers. The research literature is filled with articles on how to quantify the services, and there are several streams of arguments on the choice of the most ideal approach. However, the research gap lies in the answer to the question: 'Do these measurement instruments concur in their measurement outcomes or do they give different results in the same situation?' This book primarily makes an attempt to answer this question through a case study approach. Even though, there are several instruments for the measurement of service quality, the two most widely used instruments are SERVQUAL and SERVPERF metrics. Comprehensively, this book explains the systematic procedure of using both, the instruments in a service sector, and further, the procedure for conducting a statistical analysis so that one will be able to apply the same in any service sector. It then takes the reader through a series of tests in order to compare the two metrics, and to prove statistically if there is the same outcome in a problem situation. The results are sure to surprise the reader, and trigger the "research bent of mind" to undertake a similar study of such metrics and gain mastery over performing an independent research with very minimal guidance from a professional guide. To conclude, this book is sure to provide adequate inputs for a service quality researcher, and answer various questions wriggling in the mind of a beginner of service quality research such as: How shall I start with service quality measurement? How to collect data? How to select a sample? How to conduct a literature review? How to analyse the data? What research methodology is applicable? How to build hypothesis on my research? How to use statistical procedures? How to present the findings? How to draw implications from the study results?   Biographische Informationen Lewlyn L.R. Rodrigues has 27 years' experience in teaching, research, and administration in several countries. He has successfully guided two students for their Ph.D., and is currently having ten Ph.D. students working under his supervision at Manipal University, India in diversified areas, such as knowledge management, innovation and technology management, manufacturing, service quality, and system dynamics. The author has published a book on system dynamics, entitled 'theory and case studies', about 120 papers in journals and conferences, and won several best paper awards. Moreover, he is a reviewer of several journals, including the 'Journal of Knowledge Management Practice', the 'South African Journal of Management Research', the 'European Modelling' and the 'Simulation Symposium'. The author holds a B.E. in mechanical engineering, an MBA in human resource and quality, an M.Tech. in production engineering, and a Ph.D. in system dynamics. Rodrigues is the professor and head of the Department of Humanities & Social Sciences at the Manipal Institute of Technology, and may be contacted at l.rodrigues@manipal.edu. Girish K Nair is a lecturer in the area of finance and economics in international hospitality and tourism and business management at the Stenden University, Qatar. He is pursuing his Ph.D. in economics, and further, he is a researcher in diversified fields, such as human resource management, international finance, economics, and marketing and strategic planning. Nair can be contacted at gknair7474@yahoo.com. Anisa Hussain has an MBA in human resource and systems, and an M.Phil. in management. She is currently pursuing her PhD in organizational citizenship behaviour, and is an assistant professor at the Jamal Institute of Management, Trichy, in India. The author has about 60 papers published in conferences, and 34 publications in journals. She is a very versatile researcher who has expertise in knowledge management, technology management, innovation management, system dynamics modelling and simulation with an in-depth knowledge in statistical analysis. Anisa may be contacted at anisa.akh@gmail.com. Dr U Syed Aktharsha holds a PhD in knowledge management, and is teaching information systems at the Jamal Institute of Management. He is an active researcher on strategic issues of information systems, and has various works published in most reputed journals in India and abroad. He is responsible for around 145 papers in conferences and journals, and is among the most sought after guide for research and invited lectures in various high profile management institutes in the country. His research interests include knowledge management, ERP implementation and firm performance, service marketing and information system strategies. He may be contacted at syedjmcjim@gmail.com.
Format: Electronic Resources
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New Frontiers in Hospitality and Tourism Management in Africa.

2024-05-06T23:36:29Z

by Ngoasong, Michael Z.
Call Number 647.94068
Publication Date 2021
Format: Electronic Resources
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World Heritage Sites : Tourism, Local Communities and Conservation Activities.

2024-05-06T23:36:29Z

by Jimura, Takamitsu.
Call Number 338.4791
Publication Date 2018
Summary Heritage is a growing area of both tourism and study, and this book reviews the important interrelations between the tourism industry, local communities and conservation work. It is the only authored work providing a consistent treatment of the subject, and includes case studies from around the world.
Format: Electronic Resources
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OECD Tourism Trends and Policies 2018.

2024-05-06T23:36:29Z

by OECD.
Call Number XX(307070.1)
Publication Date 2018
Summary The 2018 edition analyses tourism performance and policy trends across 49 OECD countries and partner economies. It highlights the need for coherent and comprehensive approaches to tourism policy making, and the significance of the tourism economy, with data covering domestic,.
Format: Electronic Resources
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Cultural and Tourism Innovation in the Digital Era : Sixth International IACuDiT Conference, Athens 2019.

2024-05-06T23:36:29Z

by Katsoni, Vicky.
Call Number 910.68
Publication Date 2020
Format: Electronic Resources
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Smart Tourism As a Driver for Culture and Sustainability : Fifth International Conference IACuDiT, Athens 2018.

2024-05-06T23:36:29Z

by Katsoni, Vicky.
Call Number 910.68
Publication Date 2019
Format: Electronic Resources
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Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.

2024-05-06T23:36:29Z

by Hayes, David K., author.
Call Number 647.94068 HAY
Publication Date 2016
Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.
Format: Books

Tourism in Bangladesh : Investment and Development Perspectives.

2024-05-06T23:36:29Z

by Hassan, Azizul.
Call Number 331.761915492
Publication Date 2022
Format: Electronic Resources
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Socially Responsible Consumption and Marketing in Practice : Collection of Case Studies.

2024-05-06T23:36:29Z

by Bhattacharyya, Jishnu.
Call Number 339.47
Publication Date 2022
Format: Electronic Resources
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Managing Asian Destinations.

2024-05-06T23:36:29Z

by Wang, Ying.
Call Number 338.4791711044
Publication Date 2018
Format: Electronic Resources
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The Theory and Practice of China's Tourism Economy (1978-2017).

2024-05-06T23:36:29Z

by Zhou, Peng.
Call Number 338.479151
Publication Date 2019
Format: Electronic Resources
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Marketing for hospitality and tourism / Philip Kotler [and 3 others].

2024-05-06T23:36:29Z

by Kotler, Philip, author.
Call Number 647.940688 MAR
Publication Date 2017
Summary The book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism.
Format: Books