Search Results for tourism management marketing - Narrowed by: 1 SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$002bmanagement$002bmarketing$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025091$0025091$0026ps$003d300?dt=list 2024-05-19T09:31:02Z Tourism Management and Marketing, Volume II [electronic resource]. ent://SD_ILS/0/SD_ILS:158132 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Singh, Manpal.<br/>Call Number&#160;XX(158132.1)<br/>Publication Date&#160;2007<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=4385663">Click here to view book</a><br/> Tourism Management and Marketing, 1 &amp; 2 [electronic resource]. ent://SD_ILS/0/SD_ILS:155036 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Singh, Manpal.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2008<br/>Summary&#160;Tourism is a flourishing sector nowadays. As the tourism industry has grown exponentially in the past few decades, its proper management and marketing assumed an important role. As for management, there are certain tasks, which have to be taken into account for a number of different reasons. Gathering, maintaining and compiling information about the tourists is of greatest important. Be it a domestic or international, inbound or out-bond tour, providing tourists` information, healthy interaction with them, chalking out plans to cut down expenses and providing the tourists with maximum facilit<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=588129">Click here to view book</a><br/> Contemporary Advances in Food Tourism Management and Marketing. ent://SD_ILS/0/SD_ILS:306850 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Fust&eacute;-Forn&eacute;, Francesc.<br/>Call Number&#160;641.013<br/>Publication Date&#160;2023<br/>Summary&#160;This comprehensive, multidisciplinary and expert-led book provides insight into the most current and insightful topics within food and beverage tourism practice and research, elaborated by leading researchers and practitioners in the field.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7169200">Click here to view book</a><br/> Basic Guide to Cultural Tourism Marketing : Practice Cultural Management. ent://SD_ILS/0/SD_ILS:312547 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Hausmann, Andrea.<br/>Call Number&#160;910.688<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7208121">Click here to view book</a><br/> Wine Tourism Destination Management and Marketing : Theory and Cases. ent://SD_ILS/0/SD_ILS:296847 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Sigala, Marianna.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5799378">Click here to view book</a><br/> Management and Marketing of Wine Tourism Business : Theory, Practice, and Cases. ent://SD_ILS/0/SD_ILS:292320 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Sigala, Marianna.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5507740">Click here to view book</a><br/> Best Practices in Hospitality and Tourism Marketing and Management : A Quality of Life Perspective. ent://SD_ILS/0/SD_ILS:292316 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Camp&oacute;n-Cerro, Ana Mar&iacute;a.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5483732">Click here to view book</a><br/> Marketing Tourist Destinations in Emerging Economies : Towards Competitive and Sustainable Emerging Tourist Destinations. ent://SD_ILS/0/SD_ILS:306442 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Mensah, Ishmael.<br/>Call Number&#160;338.4791091724<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6816998">Click here to view book</a><br/> Tourism Policy and Planning in Bangladesh. ent://SD_ILS/0/SD_ILS:298944 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Rahman, Muhammad Shoeb-Ur.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6402044">Click here to view book</a><br/> Event management [Click on Catalog Record to access journal online] ent://SD_ILS/0/SD_ILS:25298 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z Call Number&#160;E-RESOURCE<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Format:&#160;Other&#160;Other<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://www.ingentaconnect.com/content/cog/em">Click here for online access. William Angliss Institute of TAFE users only</a><br/> Instant Slic3r. ent://SD_ILS/0/SD_ILS:297669 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Moore, David Michael.<br/>Call Number&#160;658.5<br/>Publication Date&#160;2013<br/>Summary&#160;Filled with practical, step-by-step instructions and clear explanations for the most important and useful tasks. Instant Slic3r follows a practical, recipe-based approach that will show you how to complete the various steps to turn 3D models into actual objects with a 3D printer.Instant Slic3r is for people new to 3D printing and its software, and also for people who are new to Slic3r. You will need to know the basics of 3D printing, and how to use your printer and the other software associated with it.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1420557">Click here to view book</a><br/> An Introduction to Sports Tourism and Event Management. ent://SD_ILS/0/SD_ILS:297370 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Saayman, Melville.<br/>Call Number&#160;394.2<br/>Publication Date&#160;2012<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6321071">Click here to view book</a><br/> Tourism Destination Development : Turns and Tactics. ent://SD_ILS/0/SD_ILS:283847 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Viken, Arvid.<br/>Call Number&#160;910.684<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4426062">Click here to view book</a><br/> Tourism Management [electronic resource] : Analysis, Behaviour and Strategy ent://SD_ILS/0/SD_ILS:34184 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Woodside, A.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2007<br/>Summary&#160;Planning and implementing successful tourism programmes requires in depth predictions of tourist behaviour. This title provides coverage of sense making, planning, implementing, evaluating and administering tourism marketing and management programmes. It offers useful descriptions, tools, and examples of tourism management decision-making.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=327879">Click here to view book</a><br/> The Business of Sustainable Tourism Development and Management. ent://SD_ILS/0/SD_ILS:309397 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Slocum, Susan L.<br/>Call Number&#160;XX(309397.1)<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6151592">Click here to view book</a><br/> Research from the University of Florida Rosen College. ent://SD_ILS/0/SD_ILS:290472 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Okumus, Dr Fevzi.<br/>Call Number&#160;647.94068647.95068<br/>Publication Date&#160;2008<br/>Summary&#160;This e-book includes tourism and hospitality papers from the University of Central Florida Rosen College. Papers look at human resource management and marketing.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=444091">Click here to view book</a><br/> Managing Tourism Enterprises : Start-Up, Growth and Resilience. ent://SD_ILS/0/SD_ILS:307045 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Hallak, Rob.<br/>Call Number&#160;XX(307045.1)<br/>Publication Date&#160;2023<br/>Summary&#160;Managing Tourism Enterprises: Start-up, Growth and Adaptability brings a new contribution to the literature on tourism management. It presents a comprehensive, educational text on the initiation, management, growth, performance and resilience of tourism enterprises in the age of digital disruption and global uncertainty.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7188451">Click here to view book</a><br/> Marketing National Parks for Sustainable Tourism. ent://SD_ILS/0/SD_ILS:274633 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Wearing, Dr. Stephen L.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2016<br/>Summary&#160;This book offers a comprehensive overview of the key principles and challenges involved in tourism marketing in a national park context. It provides a framework to apply marketing principles to inform practices and guide the sustainable management of national parks and protected areas.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4351204">Click here to view book</a><br/> Recreation, Event, and Tourism Businesses [electronic resource]. ent://SD_ILS/0/SD_ILS:155980 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Pfister, Robert.<br/>Call Number&#160;790.069<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011786">Click here to view book</a><br/> Service Excellence in Tourism and Hospitality : Insights from Asia. ent://SD_ILS/0/SD_ILS:296654 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Thirumaran, K., ditor.<br/>Call Number&#160;XX(296654.1)<br/>Publication Date&#160;2021<br/>Summary&#160;Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6460920">Click to View</a><br/> Heritage Marketing [electronic resource]. ent://SD_ILS/0/SD_ILS:32337 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Misiura, Shashi.<br/>Call Number&#160;363.69<br/>Publication Date&#160;2012<br/>Summary&#160;Heritage Marketing is a new and clearly written textbook that systematically addresses the principles of marketing as applied to the heritage sector. The 'heritage industry' and its growing importance internationally is defined, as is how it links with the study of modern tourism The book then goes on to look in detail at the marketing issues that arise from the particular management, educational and cultural aspects of heritage. The book is: * A clear introduction for students and professionals * Packed with examp<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=269939">Click here to view book</a><br/> Management of World Heritage Sites, Cultural Landscapes and Sustainability. ent://SD_ILS/0/SD_ILS:299637 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Cravid&atilde;o, Fernanda.<br/>Call Number&#160;363.69<br/>Publication Date&#160;2020<br/>Summary&#160;This book highlights the challenges and trends resulting from the relationship between tourist motivations, World Heritage Sites and local cultural uniqueness. With a special focus on Portugal and Brazil, several chapters refer to international cultural heritage experiences and destinations in Belgium, Cuba, Croatia, Italy, Japan, South Africa, Spain and Turkey.The volume shows that there is some crossover between tangible and intangible cultural heritage, and explores themes such as festivals and events, marketing, branding, sustainability, authenticity, preservation, wine tourism, ethnic tourism, religious tourism, literary tourism, museology and garden tourism. It will appeal to readers interested in tourism management, quality of the tourist offer, tourism heritage products, and characteristics of the tourism demand in the scope of cultural heritage.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6226492">Click here to view book</a><br/> The Management of International Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:121374 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Witt, Stephen F.<br/>Call Number&#160;G155 .A1 W535<br/>Publication Date&#160;2013<br/>Summary&#160;International tourism is one of today's major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues:the impact of environmental issues on tourism managementtourism demand and forecastingthe key methods of oper<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1192518">Click here to view book</a><br/> Crisis Management in the Tourism Industry : Beating the Odds?. ent://SD_ILS/0/SD_ILS:271070 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Hosie, Peter.<br/>Call Number&#160;910.684<br/>Publication Date&#160;2009<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4758160">Click here to view book</a><br/> River Tourism. ent://SD_ILS/0/SD_ILS:290463 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Prideaux, B.<br/>Call Number&#160;338.4791091693<br/>Publication Date&#160;2009<br/>Summary&#160;River tourism accounts for a significant proportion of the world's tourism consumption, with activities such as Nile cruises and rafting holidays making it an economically important area of tourism. This book explores river tourism from a range of perspectives including uses, heritage, management, environmental concerns, and marketing.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=420664">Click here to view book</a><br/> Contemporary Marketing and Consumer Behaviour in Sustainable Tourism. ent://SD_ILS/0/SD_ILS:312272 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Palazzo, Maria.<br/>Call Number&#160;658.827<br/>Publication Date&#160;2024<br/>Summary&#160;This insightful book explores contemporary consumer behaviour and marketing practices.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=31088350">Click here to view book</a><br/> Tourism Management in Warm-Water Island Destinations. ent://SD_ILS/0/SD_ILS:312433 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;McLeod, Michelle.<br/>Call Number&#160;338.479109142<br/>Publication Date&#160;2018<br/>Summary&#160;Warm-water island destinations are facing challenges in the wake of increasing globalization and susceptibility to external shocks. This book covers critical aspects that contribute to tourism development and growth. It presents research themes, methodology and case studies, including a focus on Cuba and its reintroduction to the tourism landscape.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5897997">Click here to view book</a><br/> Management Science in Hospitality and Tourism : Theory, Practice, and Applications. ent://SD_ILS/0/SD_ILS:280280 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Uysal, Muzaffer.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4591804">Click here to view book</a><br/> The Cultural Wealth of Nations. ent://SD_ILS/0/SD_ILS:290561 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Bandelj, Nina.<br/>Call Number&#160;306.309<br/>Publication Date&#160;2011<br/>Summary&#160;This book advances a cultural perspective on economic development to show that economic success can result from the symbolic resources that nations, regions and communities have at their disposal.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=752424">Click here to view book</a><br/> Post-Disaster and Post-Conflict Tourism, 2nd Edition. ent://SD_ILS/0/SD_ILS:309099 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Korstanje, Maximiliano E.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7278458">Click here to view book</a><br/> Crisis Management, Destination Recovery and Sustainability : Tourism at a Crossroads. ent://SD_ILS/0/SD_ILS:307421 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Kennell, James.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7132578">Click here to view book</a><br/> Tourism and African Development : Change and Challenge of Tourism in Kenya. ent://SD_ILS/0/SD_ILS:312154 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Sindiga, Isaac.<br/>Call Number&#160;338.479167620442<br/>Publication Date&#160;2020<br/>Summary&#160;First published in 1999, this book is a contribution to the debate on tourism and Third World development.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5637152">Click here to view book</a><br/> The SAGE Handbook of Tourism Management : Applications of Theories And Concepts to Tourism. ent://SD_ILS/0/SD_ILS:297682 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Cooper, Chris.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2018<br/>Summary&#160;The SAGE Handbook of Tourism Management&amp;#xA0;is&amp;#xA0;a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5780898">Click here to view book</a><br/> International Cultural Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:32335 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Leslie, David.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2012<br/>Summary&#160;International Cultural Tourism: management, implications and cases provides a comprehensive exploration of the management, operations and marketing of cultural tourism attractions and resources in a global context. Topics explored include: * For the first time, an evaluation of the use and transformational impact of global media and new ICT in the management and marketing of cultural tourism attractions and resources. * The changing nature of the global cultural tourism marketplace (including deman<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=269563">Click here to view book</a><br/> Religious Tourism and Pilgrimage Management [electronic resource] : An International Perspective ent://SD_ILS/0/SD_ILS:157161 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Morpeth, N.D.<br/>Call Number&#160;203.51<br/>Publication Date&#160;2007<br/>Summary&#160;Religion and spirituality are common motivations for travel, with many major tourist destinations having developed largely as a result of their connections to sacred people, places and events. Describing practical applications, models and case studies, this book provides an insight into the management of religious tourism, covering both ancient sacred sites and emerging destinations. It fully explores the pressures on sacred spaces to become commercialised and festivalised arenas, while still maintaining their religious and spiritual integrity.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=295120">Click here to view book</a><br/> Managing Heritage and Cultural Tourism Resources : Critical Essays, Volume One. ent://SD_ILS/0/SD_ILS:300915 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Timothy, Dallen J.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2007<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4817013">Click here to view book</a><br/> Hospitality and Tourism 2015 [electronic resource] : Proceedings of HTC 2015 (Malacca, Malaysia, 2-3 November 2015) ent://SD_ILS/0/SD_ILS:157041 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Jamal, Salamiah A.<br/>Call Number&#160;XX(157041.1)<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=4067487">Click here to view book</a><br/> International Cases in Tourism Management [electronic resource]. ent://SD_ILS/0/SD_ILS:34165 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Horner, Susan.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2012<br/>Summary&#160;International Cases in Tourism Management includes:* Profiles of individual companies* Case studies on destination management and marketing* Material on different management functions in tourism, such as marketing and human resource management* Case studies of particular types of tourism, such as ecotourism and cultural tourismThe case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompanim<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=288852">Click here to view book</a><br/> Images of Intellectual Capital. ent://SD_ILS/0/SD_ILS:289026 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Fazlagi&amp;#x107;, Jan.<br/>Call Number&#160;331.11090510000002<br/>Publication Date&#160;2016<br/>Summary&#160;Intellectual capital (IC) became a hot topic in economic discussion at the turn of this century, believed to offer new principles which could help build the new intangible economy after the collapse of the Soviet Union and the Internet revolution. The early enthusiasm of the 2000s has slightly subsided today, however, though many of the underlying assumptions relating to the importance of intangible assets are still valid. As such, it is much more appropriate today to discuss issues related to IC as 'images of intellectual capital' rather than 'rules'. Intellectual capital explains a plethora of phenomena in today's business organisations, and this book takes a post-modern approach to the issue of IC and offers a selection of different perspectives. They include analyses of intellectual capital in education, business, and in the public sector. The chapters collected here are authored by university professors, business practitioners and students, and investigate such issues as the relative importance of intellectual capital components to tangible components of a company's value, the impact of ICT on IC, the measurement methods for IC, and different forms of communication for the disclosure of IC.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4778738">Click here to view book</a><br/> Strategic Marketing in Hospitality and Tourism [electronic resource] : Building a 'SMART' Online Agenda ent://SD_ILS/0/SD_ILS:153317 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Chhabra, Deepak.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2015<br/>Summary&#160;This book is a grand probe into the dynamic and evolving nature of strategic marketing in the hospitality and tourism industry. Strategic dimensions of marketing are presented and Internet is treated as an important part of the strategic marketing iceberg to promote a hybrid marketing stance by incorporating traditional marketing techniques. Multiple components of marketing are identified to formulate a strategic online marketing model that is resilient and holds potential to adapt as contemporary environments change. This book is unique in that it proposes a broader treatment of online market<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2070948">Click here to view book</a><br/> Cultural Tourism in a Digital Era [electronic resource] : First International Conference IACuDiT, Athens, 2014 ent://SD_ILS/0/SD_ILS:157408 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Katsoni, Vicky.<br/>Call Number&#160;306.4819014<br/>Publication Date&#160;2015<br/>Summary&#160;This book covers the entire spectrum of cultural and digital tourism and presents the latest findings, examples and cases, highlighting innovations for the tourism industry from both an academic and a practical point of view. The book invites readers to discover ongoing developments and recent trends in fields like heritage and museum management; sports tourism; tourism economics and policy; e-marketing and e-business; and many other fields, making it of value to researchers in tourism management, practitioners and policymakers alike. The book was edited in collaboration with the Internationa<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2096036">Click here to view book</a><br/> Tourism in Russia [electronic resource] : A Management Handbook ent://SD_ILS/0/SD_ILS:158131 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Dimanche, Frederic.<br/>Call Number&#160;338.479147<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=4339887">Click here to view book</a><br/> Cross-Cultural Destination Image Assessment [electronic resource] : Cultural segmentation versus the global tourist:An Exploratory study of Arab-Islamic and Protestant European youths' pre-visitation image on Berlin ent://SD_ILS/0/SD_ILS:157204 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Kadhi, Wassim El.<br/>Call Number&#160;305.231<br/>Publication Date&#160;2009<br/>Summary&#160;Various scholars consider destination image - a vital part in tourism marketing- as the key in attracting tourists. It is often regarded, as the most important element in a destination's management and may induce success or failure. Within this research project, destination image is being assessed in cross-cultural terms. It scrutinises the extent to which destination image is culture specific. In other words, does a destination's image vary across people from different cultural backgrounds? This question evolves and is vindicated in an era that is subjected to globalisation and increasingly r<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=594378">Click here to view book</a><br/> Cultural Heritage and Tourism in the Developing World [electronic resource] : A Regional Perspective ent://SD_ILS/0/SD_ILS:32577 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Timothy, Dallen J.<br/>Call Number&#160;338.4791091724<br/>Publication Date&#160;2009<br/>Summary&#160;Cultural Heritage and Tourism in the Developing World is the first book of its kind to synthesize global and regional issues, challenges, and practices related to cultural heritage and tourism, specifically in less-developed nations. The importance of preservation and management of cultural heritage has been realized as an increasing number of tourists are visiting heritage attractions. Although many of the issues and challenges developing countries face in terms of heritage management are quite different from those in the developed world, there is a lack of consolidated research on this important subject. This seminal book tackles the issues through theoretical discourse, ideas and problems that underlay heritage tourism in terms of conservation, management, economics and underdevelopment, politics and power, resource utilization, colonialism, and various other antecedent notions that have shaped the development of heritage tourism in the less-developed regions of the world. The book is comprised of two sections. The first section highlights the broader conceptual underpinnings, debates, and paradigms in the realm of heritage tourism in developing regions. The chapters of this section examine heritage resources and the tourism product; protecting heritage relics, places and traditions; politics of heritage; and the impacts of heritage tourism. The second section examines heritage tourism issues in specific regions, including the Pacific Islands, South Asia, the Caribbean, China and Northeast Asia, South-East Asia, Sub-Saharan Africa, Central and Eastern Europe, the Middle East and North Africa, and Latin America. Each region has unique histories, cultures, political traditions, heritages, issues and problems, and the way these issues are tackled vary from place to place.This volume develops frameworks that are useful tools for heritage managers, planners and policy-makers, researchers, and students in understanding the complexity of cultural heritage and tourism in the developing world. Unlike many other books written about developing regions, this book provides insiders' perspectives, as most of the empirical chapters are authored by the individuals who live or have lived in the various regions and have a greater understanding of the region's culture, history, and operational frameworks in the realm of cultural heritage. The richness of this 'indigenous' or expert knowledge comes through as each regional overview elucidates the primary challenges and opportunities facing heritage and tourism managers in the less affluent areas of the world.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=431802">Click here to view book</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=431802">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=431802</a><br/> Current Issues in Services Management : Multidisciplinary Perspectives. ent://SD_ILS/0/SD_ILS:297797 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Pelit, Elbeyi.<br/>Call Number&#160;658<br/>Publication Date&#160;2019<br/>Summary&#160;The book explores emotional interactions, innovative approaches and applications, organizational behavior, financial performance, tourism management and marketing strategies in the services sector. The authors make suggestions for management strategies and applications providing benefits for all parties.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6148094">Click here to view book</a><br/> Diversity and Inclusion in the Recreation Profession : Organizational Perspectives. ent://SD_ILS/0/SD_ILS:297803 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Schneider, Ingrid.<br/>Call Number&#160;XX(297803.1)<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6313384">Click here to view book</a><br/> The Experience Logic As a New Perspective for Marketing Management : From Theory to Practical Applications in Different Sectors. ent://SD_ILS/0/SD_ILS:291575 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Pencarelli, Tonino.<br/>Call Number&#160;658.8<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5347240">Click here to view book</a><br/> The Uses of Cocoa and Cupua&ccedil;u Byproducts in Industry, Health, and Gastronomy. ent://SD_ILS/0/SD_ILS:288387 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;P&eacute;rez Sira, Elevina Eduviges.<br/>Call Number&#160;664.5<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5345351">Click here to view book</a><br/> Tourism Planning and Destination Marketing. ent://SD_ILS/0/SD_ILS:288149 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Camilleri, Mark Anthony.<br/>Call Number&#160;658.8<br/>Publication Date&#160;2018<br/>Summary&#160;Destination marketing relies on planning, organisation, and successful strategies and tactics.&amp;#xA0;Tourism Planning and Destination Marketing&amp;#xA0;provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5553922">Click here to view book</a><br/> Cultural and Heritage Tourism in the Middle East and North Africa : Complexities, Management and Practices. ent://SD_ILS/0/SD_ILS:296333 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Seyfi, Siamak.<br/>Call Number&#160;338.47915604<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6269435">Click here to view book</a><br/> Mountain Resort Marketing and Management. ent://SD_ILS/0/SD_ILS:312490 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Solelhac, Armelle.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2021<br/>Summary&#160;Mountain resort tourism is a competitive environment, experiencing increasing growth in new markets such as China, that require the knowledge and skills developed by mature markets. This book provides these insights by offering a critical and up-to-date examination of the mountain industry.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6678905">Click here to view book</a><br/> HOSPITALITY and TOURISM : MANAGERIAL PERSPECTIVES and PRACTICES. ent://SD_ILS/0/SD_ILS:297810 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Pelit, Elbeyi.<br/>Call Number&#160;338.4791561<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6457937">Click here to view book</a><br/> Tourism Management in Warm-Water Island Destinations. ent://SD_ILS/0/SD_ILS:288876 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Airey, David.<br/>Call Number&#160;338.479109142<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5624979">Click here to view book</a><br/> Islamic Tourism : Management of Travel Destinations. ent://SD_ILS/0/SD_ILS:288882 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Jamal, Ahmad.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2018<br/>Summary&#160;Islamic tourism is an increasingly important market sector. This book provides practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international perspectives, supported by case studies.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5630916">Click here to view book</a><br/> International Perspectives on Destination Management and Tourist Experiences : Insights from the International Competence Network of Tourism Research and Education (ICNT). ent://SD_ILS/0/SD_ILS:281402 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;L&uuml;ck, Michael.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2016<br/>Summary&#160;The overall objective of this volume has been to increase the understanding of challenges in how tourism is understood and worked within different countries around the world, with a focus on the management of tourism destinations and tourist experiences.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4722491">Click here to view book</a><br/> The Routledge Handbook of Nature Based Tourism Development. ent://SD_ILS/0/SD_ILS:307697 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Mandi&amp;#x107;, Ante.<br/>Call Number&#160;910.684<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7192149">Click here to view book</a><br/> Routledge Handbook of Wine Tourism. ent://SD_ILS/0/SD_ILS:307174 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Dixit, Saurabh Kumar.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7105083">Click here to view book</a><br/> Service Quality Measurement : Issues and Perspectives. ent://SD_ILS/0/SD_ILS:290638 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Rodrigues, Lewlyn L. R.<br/>Call Number&#160;658.8658.812<br/>Publication Date&#160;2013<br/>Summary&#160;This book is very useful for it is not just 'descriptive' in its nature, but 'prescriptive', too. It is descriptive in the sense that it describes the process of developing or using a metric in a problem situation, and prescriptive as it clearly prescribes how a beginner can put the theory into practice. In this globalized economy, maintaining quality of products and services has been the thrust area of interest among academicians and practitioners. Today, there are quite a good number of books and research articles available. Nevertheless, service quality measurement has always posed problems, particularly in the context of service industries due to the difficulty in the measurement of the intangibles and implied needs of the customers. The research literature is filled with articles on how to quantify the services, and there are several streams of arguments on the choice of the most ideal approach. However, the research gap lies in the answer to the question: 'Do these measurement instruments concur in their measurement outcomes or do they give different results in the same situation?' This book primarily makes an attempt to answer this question through a case study approach. Even though, there are several instruments for the measurement of service quality, the two most widely used instruments are SERVQUAL and SERVPERF metrics. Comprehensively, this book explains the systematic procedure of using both, the instruments in a service sector, and further, the procedure for conducting a statistical analysis so that one will be able to apply the same in any service sector. It then takes the reader through a series of tests in order to compare the two metrics, and to prove statistically if there is the same outcome in a problem situation. The results are sure to surprise the reader, and trigger the &quot;research bent of mind&quot; to undertake a similar study&#160;of such metrics and gain mastery over performing an independent research with very minimal guidance from a professional guide. To conclude, this book is sure to provide adequate inputs for a service quality researcher, and answer various questions wriggling in the mind of a beginner of service quality research such as: How shall I start with service quality measurement? How to collect data? How to select a sample? How to conduct a literature review? How to analyse the data? What research methodology is applicable? How to build hypothesis on my research? How to use statistical procedures? How to present the findings? How to draw implications from the study results? &amp;#xA0; Biographische Informationen Lewlyn L.R. Rodrigues has 27 years' experience in teaching, research, and administration in several countries. He has successfully guided two students for their Ph.D., and is currently having ten Ph.D. students working under his supervision at Manipal University, India in diversified areas, such as knowledge management, innovation and technology management, manufacturing, service quality, and system dynamics. The author has published a book on system dynamics, entitled 'theory and case studies', about 120 papers in journals and conferences, and won several best paper awards. Moreover, he is a reviewer of several journals, including the 'Journal of Knowledge Management Practice', the 'South African Journal of Management Research', the 'European Modelling' and the 'Simulation Symposium'. The author holds a B.E. in mechanical engineering, an MBA in human resource and quality, an M.Tech. in production engineering, and a Ph.D. in system dynamics. Rodrigues is the professor and head of the Department of Humanities &amp; Social Sciences at the Manipal Institute of Technology, and may be contacted at l.rodrigues@manipal.edu. Girish K Nair is a lecturer in the area of&#160;finance and economics in international hospitality and tourism and business management at the Stenden University, Qatar. He is pursuing his Ph.D. in economics, and further, he is a researcher in diversified fields, such as human resource management, international finance, economics, and marketing and strategic planning. Nair can be contacted at gknair7474@yahoo.com. Anisa Hussain has an MBA in human resource and systems, and an M.Phil. in management. She is currently pursuing her PhD in organizational citizenship behaviour, and is an assistant professor at the Jamal Institute of Management, Trichy, in India. The author has about 60 papers published in conferences, and 34 publications in journals. She is a very versatile researcher who has expertise in knowledge management, technology management, innovation management, system dynamics modelling and simulation with an in-depth knowledge in statistical analysis. Anisa may be contacted at anisa.akh@gmail.com. Dr U Syed Aktharsha holds a PhD in knowledge management, and is teaching information systems at the Jamal Institute of Management. He is an active researcher on strategic issues of information systems, and has various works published in most reputed journals in India and abroad. He is responsible for around 145 papers in conferences and journals, and is among the most sought after guide for research and invited lectures in various high profile management institutes in the country. His research interests include knowledge management, ERP implementation and firm performance, service marketing and information system strategies. He may be contacted at syedjmcjim@gmail.com.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1324041">Click here to view book</a><br/> New Frontiers in Hospitality and Tourism Management in Africa. ent://SD_ILS/0/SD_ILS:300747 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Ngoasong, Michael Z.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6571546">Click here to view book</a><br/> OECD Tourism Trends and Policies 2018. ent://SD_ILS/0/SD_ILS:307070 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;OECD.<br/>Call Number&#160;XX(307070.1)<br/>Publication Date&#160;2018<br/>Summary&#160;The 2018 edition analyses tourism performance and policy trends across 49 OECD countries and partner economies. It highlights the need for coherent and comprehensive approaches to tourism policy making, and the significance of the tourism economy, with data covering domestic,.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30375677">Click here to view book</a><br/> World Heritage Sites : Tourism, Local Communities and Conservation Activities. ent://SD_ILS/0/SD_ILS:290958 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Jimura, Takamitsu.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2018<br/>Summary&#160;Heritage is a growing area of both tourism and study, and this book reviews the important interrelations between the tourism industry, local communities and conservation work. It is the only authored work providing a consistent treatment of the subject, and includes case studies from around the world.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5622038">Click here to view book</a><br/> Cultural and Tourism Innovation in the Digital Era : Sixth International IACuDiT Conference, Athens 2019. ent://SD_ILS/0/SD_ILS:297795 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Katsoni, Vicky.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6109021">Click here to view book</a><br/> Smart Tourism As a Driver for Culture and Sustainability : Fifth International Conference IACuDiT, Athens 2018. ent://SD_ILS/0/SD_ILS:293138 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Katsoni, Vicky.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5667433">Click here to view book</a><br/> Tourism in Bangladesh : Investment and Development Perspectives. ent://SD_ILS/0/SD_ILS:306962 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Hassan, Azizul.<br/>Call Number&#160;331.761915492<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6842190">Click here to view book</a><br/> Socially Responsible Consumption and Marketing in Practice : Collection of Case Studies. ent://SD_ILS/0/SD_ILS:306969 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Bhattacharyya, Jishnu.<br/>Call Number&#160;339.47<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6877456">Click here to view book</a><br/> Managing Asian Destinations. ent://SD_ILS/0/SD_ILS:291573 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Wang, Ying.<br/>Call Number&#160;338.4791711044<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5341923">Click here to view book</a><br/> The Theory and Practice of China's Tourism Economy (1978-2017). ent://SD_ILS/0/SD_ILS:297684 2024-05-19T09:31:02Z 2024-05-19T09:31:02Z by&#160;Zhou, Peng.<br/>Call Number&#160;338.479151<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5880626">Click here to view book</a><br/>