Signatura topográfica preferida
647.94068 CTH
Fecha de publicación
2010
Resumen
The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Formato:
Libros
Relevancia:
232702.0469
por
Kasavana, Michael L., 1947-
Signatura topográfica preferida
647.94 KAS
Fecha de publicación
2009
Formato:
Libros
Relevancia:
180402.8750
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por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
2000
Formato:
Libros
Relevancia:
158232.6719
por
Gee, Chuck Y.
Signatura topográfica preferida
647.94 GEE
Fecha de publicación
1988
Formato:
Libros
Relevancia:
0.3441
por
Hayes, David K.
Signatura topográfica preferida
647.94068 HAY
Fecha de publicación
2006
Resumen
"Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html
Relevancia:
0.1970
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2007
Resumen
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevancia:
0.1793
por
Casado, Matt A., 1937-
Signatura topográfica preferida
647.068 CAS
Fecha de publicación
2012
Formato:
Libros
Relevancia:
0.1164
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