Signatura topográfica preferida
647.94068 CTH
Fecha de publicación
2010
Resumen
The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Formato:
Libros
Relevancia:
232702.0469
por
William Angliss Institute of TAFE.
Signatura topográfica preferida
DVD 647.940068 FRO
Fecha de publicación
2005
Resumen
This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Formato:
Otros
Relevancia:
201684.1406
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por
Dix , Colin
Signatura topográfica preferida
647.94 DIX
Fecha de publicación
1988
Formato:
Libros
Relevancia:
190172.6406
por
Kasavana, Michael L., 1947-, author.
Signatura topográfica preferida
647.94068 KAS
Fecha de publicación
2017
Resumen
The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Formato:
Libros
Relevancia:
190152.8594
por
DeVeau, Linsley T., 1951-
Signatura topográfica preferida
647.94068 FRO
Fecha de publicación
1996
Formato:
Libros
Relevancia:
180402.9063
por
Kasavana, Michael L., 1947-
Signatura topográfica preferida
647.94068 KAS
Fecha de publicación
2001
Formato:
Libros
Relevancia:
180402.8906
por
Kasavana, Michael L., 1947-
Signatura topográfica preferida
647.94 KAS
Fecha de publicación
2009
Formato:
Libros
Relevancia:
180402.8750
por
Payne, Kate.
Signatura topográfica preferida
647.071193 PAY
Fecha de publicación
2006 2005
Formato:
Libros
Relevancia:
164697.8438
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
1998
Formato:
Libros
Relevancia:
164692.5313
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
1996
Formato:
Libros
Relevancia:
164692.5313
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
2000
Formato:
Libros
Relevancia:
158232.6719
por
Gee, Chuck Y.
Signatura topográfica preferida
647.94 GEE
Fecha de publicación
1988
Formato:
Libros
Relevancia:
0.3441
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