par
Krishna, D.S. Gopala.
Numéro de rayon préféré
XX(155978.1)
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
0.3307
par
Ramachandra, K.
Numéro de rayon préféré
XX(155977.1)
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
0.3214
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par
Publishing, Infobase.
Numéro de rayon préféré
910.23
Date de publication
2010
Résumé
Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.
Format :
Ressources électroniques
Pertinence:
0.2611
par
Pelit, Elbeyi.
Numéro de rayon préféré
338.4791561
Date de publication
2020
Format :
Ressources électroniques
Pertinence:
0.2572
par
Cousins, John, author.
Numéro de rayon préféré
647.95068 COU
Date de publication
2016
Résumé
This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
Format :
Ressources électroniques
Pertinence:
0.2315
par
Monden, Yasuhiro, 1940-
Numéro de rayon préféré
658.00952 23
Date de publication
2013
Résumé
With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
Format :
Ressources électroniques
Pertinence:
0.1430
par
Ivanov, Stanislav, editor.
Numéro de rayon préféré
658.514 23
Date de publication
2019
Résumé
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Format :
Ressources électroniques
Pertinence:
0.1225
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