par
Saee, John.
Numéro de rayon préféré
647.94068 SAE
Date de publication
2006
Résumé
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format :
Livres
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Pertinence:
147312.0469
par
Edwards-Jones, Imogen.
Numéro de rayon préféré
647.94 EDW
Date de publication
2004
Format :
Livres
Pertinence:
3.4904
Voir d’autres résultats de recherche
par
Krishna, D.S. Gopala.
Numéro de rayon préféré
XX(155978.1)
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
0.3307
par
Ramachandra, K.
Numéro de rayon préféré
XX(155977.1)
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
0.3214
par
Publishing, Infobase.
Numéro de rayon préféré
910.23
Date de publication
2010
Résumé
Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.
Format :
Ressources électroniques
Pertinence:
0.2611
par
Pelit, Elbeyi.
Numéro de rayon préféré
338.4791561
Date de publication
2020
Format :
Ressources électroniques
Pertinence:
0.2572
par
Lennon, John
Numéro de rayon préféré
647.94068 LEN
Date de publication
1990
Format :
Livres
Pertinence:
0.2433
par
ClickView (Firm)
Numéro de rayon préféré
XX(302839.1)
Résumé
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Format :
Autre
Pertinence:
0.2433
par
ClickView (Firm)
Numéro de rayon préféré
XX(302840.1)
Résumé
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Format :
Autre
Pertinence:
0.2433
par
ClickView (Firm)
Numéro de rayon préféré
XX(302842.1)
Résumé
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Format :
Autre
Pertinence:
0.2433
par
Van der Wagen, Lynn, author.
Numéro de rayon préféré
647.94068 VAN
Date de publication
2018
Format :
Livres
Pertinence:
0.2372
par
Cousins, John, author.
Numéro de rayon préféré
647.95068 COU
Date de publication
2016
Résumé
This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
Format :
Ressources électroniques
Pertinence:
0.2315
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