por
Saee, John.
Signatura topográfica preferida
647.94068 SAE
Fecha de publicación
2006
Resumen
"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Formato:
Libros
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html
Relevancia:
147312.0469
por
Edwards-Jones, Imogen.
Signatura topográfica preferida
647.94 EDW
Fecha de publicación
2004
Formato:
Libros
Relevancia:
3.4904
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por
Krishna, D.S. Gopala.
Signatura topográfica preferida
XX(155978.1)
Fecha de publicación
2009
Formato:
Recursos electrónicos
Relevancia:
0.3307
por
Ramachandra, K.
Signatura topográfica preferida
XX(155977.1)
Fecha de publicación
2009
Formato:
Recursos electrónicos
Relevancia:
0.3214
por
Publishing, Infobase.
Signatura topográfica preferida
910.23
Fecha de publicación
2010
Resumen
Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.
Formato:
Recursos electrónicos
Relevancia:
0.2611
por
Pelit, Elbeyi.
Signatura topográfica preferida
338.4791561
Fecha de publicación
2020
Formato:
Recursos electrónicos
Relevancia:
0.2572
por
Lennon, John
Signatura topográfica preferida
647.94068 LEN
Fecha de publicación
1990
Formato:
Libros
Relevancia:
0.2433
por
ClickView (Firm)
Signatura topográfica preferida
XX(302839.1)
Resumen
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Formato:
Otros
Relevancia:
0.2433
por
ClickView (Firm)
Signatura topográfica preferida
XX(302840.1)
Resumen
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Formato:
Otros
Relevancia:
0.2433
por
ClickView (Firm)
Signatura topográfica preferida
XX(302842.1)
Resumen
Throughout the world, the hospitality industry is a major contributor to the day-to-day lives of many unique cultures. It provides jobs, boosts the economy and plays an integral role in other industries including tourism, retail and recreation. 'The Hospitality Series' provides a wonderful introduction to hospitality and closely examines some of the important issues that play major roles in the successful operation of the hospitality industry - quality customer service; health, safety and security; and working in a socially diverse environment. This series is vital for anyone entering or already working in the hospitality sector.
Formato:
Otros
Relevancia:
0.2433
por
Van der Wagen, Lynn, author.
Signatura topográfica preferida
647.94068 VAN
Fecha de publicación
2018
Formato:
Libros
Relevancia:
0.2372
por
Cousins, John, author.
Signatura topográfica preferida
647.95068 COU
Fecha de publicación
2016
Resumen
This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
Formato:
Recursos electrónicos
Relevancia:
0.2315
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